Front Desk Agent:
前台接待员:
---To provide check-in, billing check, exchange room, extend room, early check-out, check-out, Fapiao service.
为客人办理入住、查账、换房、延房、提早退房、退房、开发票或换发票手续。
---To provide guest best service as well as handle the daily reservations and check-in and check-out of guests.
向客人提供优质服务,同时操作好每日的预订以及向入住和退房的客人提供服务。
Job Requirement:
岗位要求:
---Be familiar with using Opera system
---熟悉opera系统操作
---Effective communication skills in both Chinese & English.
---有效的中英文沟通能力。
To provide excellent food and beverage service, in a friendly, competent and professional manner, throughout the bar, Ensure guest satisfaction by maximizing guest’s experience, using EDITION guest satisfaction Standards. Promoting a fun work environment and being a team player. The employee will also have an opportunity to multi-skill in other F&B outlets
为客人提供令客人喜出望外的服务,为客人提供殷勤好客餐饮服务,最大限度的令客人满意。以友好、娴熟的专业水准为客人提供出色的餐饮服务,确保客人满意。营造健康的工作环境并融入其中。