【岗位职责】 1、全面负责酒店日常运营管理工作，制定并执行运营策略，确保各部门高效协作，提升整体运营效率和服务质量。 2、监督酒店前厅、客房、餐饮、工程等核心部门的运营情况，优化工作流程，解决运营中的突发问题。 3、制定并落实运营预算，控制成本，提高酒店盈利能力，确保财务目标的达成。 4、分析市场趋势和竞争对手动态，提出改进方案，提升酒店市场竞争力。 5、建立并维护与客户、供应商及合作伙伴的良好关系，提升客户满意度和品牌形象。 6、负责员工培训与发展，打造高效团队，提升员工专业素质和服务水平。 7、确保酒店运营符合行业标准及法律法规要求，维护酒店安全与卫生。 【岗位要求】 1、具备酒店管理或相关领域丰富经验，熟悉高端酒店运营模式及管理流程。 2、出色的领导力和团队管理能力，能够有效协调多部门工作，推动目标达成。 3、优秀的分析能力和决策能力，能够快速应对运营中的复杂问题。 4、具备较强的成本控制意识和财务管理能力，能够制定并执行合理的预算计划。 5、良好的沟通与谈判技巧，能够与内外部利益相关者建立高效合作关系。 6、对服务品质有极高要求，注重细节，能够持续提升客户体验。 7、具备创新思维和市场敏锐度，能够根据行业变化调整运营策略。

Responsibilities Oversees and directs all aspects of Rooms operation including Front office, Children Discovery Center, Boutique, Butler, Housekeeping. Assists in the development and implementation of the Strategic Plan, Marketing Plan, Budget and Goals Programmer to ensure on an on-going basis optimum guest satisfaction, sales potential and profitability. Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Will resolve complaints in person, by phone or through written message. Develops relationships with return guests, group contacts and other guests in order to provide personalized service. Ensure highest level of guest satisfaction by providing within corporate standards quality guest services and amenities. Manages the functions of all hotel personnel through supervision of hotel department heads. Establishes and maintains effective internal communication and meetings structures to ensure optimum teamwork and productivity. Requirements Bachelor’s degree in Hotel Administration, Business Administration or equivalent. 3 years of similar experience in a luxury hospitality enviroment. Fluency in Mandarin & English is a must. Work authorization in China is a must. Strong problem-solving skills and the ability to handle guest inquiries or concerns with tact and efficiency. A high energy level and a passion for achieving results. Strong Leadership skills in managing teams to drive for results. Ability to manage complex relationships.

职位描述：     该岗位全面负责酒店经营管理，核心内容包括： 1.   战略领导： 1.1制定并执行年度经营计划及3-5年发展战略，确保达成营收、利润以及品牌标准指标。 1.2主导预算编制与成本控制。 1.3制定5年设施设备的更新计划。 2.   运营管理： 2.1监督管理各部门的高效协作。 2.2负责酒店各项管理体系/制度的建立，以及精细化服务流程的搭建和落实，持续提升宾客满意度及线上口碑（OTA评分）。 3.商业拓展： 3.1精通酒店收益管理与竞争群分析。 3.2领导收益团队实现平均客房收益最大化。 3.3掌握市场相关专业科技，能很快接受和吸纳新技术、新材料的运用，并能为老旧系统设备、建筑设计、装修、技改等提供合理的方案。 4.技术管理： 4.1统管酒店核心系统（包括但不限于高低压配电系统、中央空调系统、给排水、供水供电系统、弱电智能系统等）。 4.2实施能源优化方案，降低能耗。 4.3独立主导客房升级改造工程，审核施工图纸，编制升级预算（误差率≤5%），建立工程采购战略，最大化减少成本，达到利益最大化。 4.4主导新酒店工程筹建工作，负责制定工程规划、施工进度计划，协调设计院、施工方、供应商等多方资源，确保项目按预算、高标准交付。统筹酒店机电、暖通、智能化系统设计与落地，确保设施设备满足酒店运营需求，兼顾节能与可持续性。 5.成本控制： 5.1审核工程预算、优化施工方案，严格把控工程成本，实现资源高效利用。 6.危机处理： 6.1能应对重大突发事件（包括但不限于疫情停业自然灾害等）。 任职要求： 学历：旅游或酒店管理/工程类/工商管理本科以上学历。 经验：（1）有8年以上酒店或商业综合体工程管理经验，至少3年以上酒店筹建经验和总经理岗位管理经验。熟悉酒店工程全流程，有完整酒店筹建成功案例。      （2）对商业地产、旅游度假、酒店建设、筹备筹开、老旧装饰设备系统的翻新改造和升级换代、运行管理经验丰富。 能力：（1）有丰富的沟通协调能力和经验，能和上级领导、各部门、施工单位、政府职能部门进行良好的沟通协调。    （2）具备一定的文笔写作能力，特别是项目对当地政府主管部门的报告、文函等。   （3）熟悉酒店各部门服务工作及管理流程，具有较强的沟通、协调能力以及团队建设能力。 语言：流利国语和粤语。 其他：提供成功提升酒店市场份额案例/成功提升酒店OTA分数案例（需提供业绩数据）者优先考虑。

岗位职责： 1.制定会所的管理目标和经营方针，负责统筹管理运营。 2.建立和健全会所的组织管理系统，使之合理化、精简化、高效化。 3.定期巡视公众场所及各部门的工作情况，检查服务态度和服务质量，及时发现并解决问题。 4.具备优秀的团队管理和领导能力，能够有效地沟通和协调各部门之间的工作。 5.拥有强烈的服务意识和文化底蕴，能够提供高品质的服务体验。 6.根据会所的收益情况制定经营策略，包括会籍、餐饮、会所运营等日常管理工作。 任职要求： 1.负责店面的外围关系协调； 2.统筹管理门店伙伴招聘、培训、晋升、考核等工作； 3.完成上级领导交办的其他任务。 您可将个人简历和求职意向发送至hht@dfwsgroup.com，如有合适职位，我们会第一时间与您联系~

岗位职责： 1.主导新店/新项目厨房的全流程筹备工作（动线设计、设备选型、团队搭建、成本预算管控）； 2.制定符合品牌定位的菜单架构，建立标准化出品体系及品控流程； 3.基于本土饮食文化，融合创新技法，打造兼具艺术性与市场认可度的菜品体系； 4.优化厨房运营流程，提升人效与设备利用率，控制综合成本率； 5.深度理解当地高端餐饮趋势，持续迭代产品策略保持竞争力。 任职要求： 1.拥有黑珍珠餐厅或米其林星级餐厅（≥1钻/1星）行政总厨/副厨任职履历； 2.具备高端餐饮项目0到1筹备经验（至少主导过2个完整项目）； 3.熟悉当地餐饮市场，拥有粤菜经验优先； 4.掌握本地优质食材供应链资源，具备菜品本土化落地能力。 您可将个人简历和求职意向发送至hht@dfwsgroup.com，如有合适职位，我们会第一时间与您联系~

岗位职责： 1.全面负责项目管理工作，主持团队体系建设，完成商业 0-1 的团队组建，包括人员招聘、职能设置、岗位制度工作指引、绩效考核方案的制定和团队培训； 2.负责（产业园、公寓、街区和购物中心）的租售管理工作，制定各阶段重要工作计划，并带领团队完成项目任务指标； 3.负责制定和审核项目（写字楼、街区和购物中心）招商推广策略、租赁政策、运营服务等标准及整体业务流程规范和制度； 4.负责项目物业工程优化提升（写字楼样板间、停车场导示和停车系统、外立面广告位、平面和垂直优化及铺位分割组合等）； 5.负责产业和商业招商渠道及主力客户拓展和引进，对项目业态品牌档次和租赁条件进行把关和调控； 6.定期对品牌主力商家、行业协会、政府相关部门进行维护，为项目经营创造良好的商业环境； 7.完成上级领导及董事会交办的其他工作。 任职要求： 1.统招本科及以上学历，985/211院校优先； 2.年龄在35-45周岁； 3.10年以上商业地产管理经验，其中5年以上区域/城市公司管理经验； 4.精通招商定位、运营优化、资产退出等环节，具备REITs/资本化运作经验者优先。 您可将个人简历和求职意向发送至hht@dfwsgroup.com，如有合适职位，我们会第一时间与您联系~

岗位职责： 1.搭建供应链与新零售板块人力资源体系，确保人才配置与业务创新高度协同； 2.建立全国员工沟通机制，预防劳资风险，处理重大突发事件； 3.设计符合企业特色的薪酬、绩效及股权激励方案，支持快速扩张的战略目标； 4.基于集团扩张计划，预测人才需求，制定人才梯队建设方案，保障关键岗位储备； 5.推动组织变革与流程优化，提升人效与组织活力，适配连锁餐饮多区域、多门店的管理模式。 任职要求： 1.8年以上人力资源全盘管理经验，5年以上连锁餐饮/零售集团HRD或HRVP职位经验（需400+门店规模企业背景）； 2.统招本科及以上学历，人力资源管理、工商管理相关专业（硕士/MBA优先）； 3.精通人力资源六大模块，具备从0到1搭建体系的成功案例（重点考核招聘、薪酬绩效模块）； 4.必须兼具供应链（生鲜食材、物流）及新零售（O2O、数字化营销）板块实战。 您可将个人简历和求职意向发送至hht@dfwsgroup.com，如有合适职位，我们会第一时间与您联系~

我们的集团： 德胧集团(Delonix Group)，亚太领先的酒店和体验消费集团，其核心业务包括酒店、餐饮、线下娱乐等，业务版图涵盖中国、日本、印尼等地。 立足中国，集团旗下运营开元名都、开元名庭、曼居、观堂、芳草地度假酒店、方外等十大生活方式品牌，遍布全国超200个城市。 立足亚太，集团控股投资包括Swiss-Belhotel、Artotel、ModelJ、hotel MONday在内的超250家酒店，遍布东京、京都、大阪、雅加达等城市。其会员品牌“百达屋”首创性地以入住时长计算积分，规模近3500万。 加入我们，您可以获得： 高额的底薪：基本薪资 30~45K* 14薪，不同项目，不同薪资。 丰厚的奖金：除基本薪资外，还可以获得 10~70K不等的季度奖金激励（如：百达卡、官渠、标杆店等）。 更好的发展：集团会定期对店总经理进行星级评定，优秀的店总将匹配到更优质的门店。 期待您： 有极强目标感、创新能力和追求上限的价值观; 对您所运营酒店项目的周边竞争酒店数据非常清晰，有针对性的输出运营策略； 有较强的管理能力，经营酒店全局，努力完成公司各项核心业务指标； 协调好各方关系及时解决问题,具备提升业主满意度和酒店品牌美誉度的能力; 如果您近2段运营的项目有连锁企业且在一、二线城市的，在运营数据上有较好的表现,我们会优先考虑噢。

1、负责整个酒店每日的运营。 2、保持及促进费尔蒙标准的品牌文化。 3、指导运营活动，支持酒店营收目标，宾客体验，品牌标准及心艺家敬业度。 4、以积极的方式与整个团队成员沟通互动，关注心艺家和宾客。 5、最少1或2年相同职位工作经验，具有核心目的地城市奢华酒店工作经验。 6、拥有运营部门背景的工作经验。 7、展现优雅，周到的服务精神。 8、流利使用中英文沟通。 1. Overseeing daily operations of hotel. 2. Maintain and promote Fairmont brand service culture as standard. 3. Direct all operational activities towards supporting the hotels goals-GOP, guest satisfaction, brand consistency and heartist engagement. 4. A people individual with focus on Heartist and Guest. 5. Minimum 1or 2 years experience in similar role with luxury background.  6.Individual with operation department background would be an added advantage. 7. Act as a role model in delivering elegant and understated service with sophistication. 8. Good communication with fluency in English and Mandarin.

招聘岗位：工程部总监 【工作职责】 确保工程部高效运行，为其他部门运行提供支持，维护所有操作，设备，楼宇，园林处于良好状态。严格监控公共能耗, 确保所有酒店部门采用最适宜的使用方式，及时告知总经理可减少能量消耗的事项。 【任职要求】 1.必须熟练掌握酒店工程相关知识技能和维护 2.至少需要在奢侈品牌酒店工作二到四年的经验 3.优先考虑的条件是在凯悦国际酒店有工作经验 【福利待遇】 月休8天/提供食宿/年假20天/每日历年凯悦集团姐妹酒店12间夜免费房/月度员工认可奖励/绩效奖励 We are looking for Director of Engineering 【Job Responsibilities】 ensure the efficient and economic operation of theEngineering Department in support of all other operating Departments, supplyingservices as required to the entire operation, and maintaining equipment,building, and grounds in optimum condition. 【Job Requirements】 1.Must be proficient in knowledge and skills related to hotel engineering and maintenance. 2. Minimum two to four years work experience in a luxury brand hotel 3. Preferable prerequisite is experience in Hyatt International 【Benefits】 8 days off per month / Provide associate dormitory / 20 days Annual leaves/ 12 free nights at Hyatt hotels per calendar year / Monthlyassociate recognition awards / Monthly Incentive.

Job Summary:  1. Oversees the Sales & Marketing Department and works with the Excom in achieving the hotel’s market positioning and revenue goals. 2. Provides support and advice to the General Manager in strategic planning and overall business goals relating to Sales & Marketing issues of the brand and the hotel. 3. Protects and guards corporate standards, Brand integrity and Hotel image. 岗位概述：   1.   监督整个营业部门的运作；与行政委员共同努力，以实现酒店的市场定位和收入目标。 2.   在与市场销售有关的酒店战略计划和总体经营目标方面，向总经理提供建议和支持，树立酒店良好的品牌形象。 3.  维护集团的标准、品牌的一致性和酒店的形象。 Additional Skill required:  1. Determines overall Sales & Marketing objectives and initiatives best suit the hotel. 2. Produces and executes Sales & Marketing budgets and business plans. 3. Effectively promotes and positions the brand and the hotel at its desirous level. 4. Manages and administrates the Sales & Marketing department. 5. Assists the General Manager and the Excom in achieving the hotel’s business objectives and revenue goals. 6. Knowledge of market trends and behavior including political, economical and social issues. 7. Sound communication skills. 8. Ability to lead, to provide guidance and to develop staff. 9. Knowledge and skill in crisis management. 其它技能要求：   1.   具备设立最适合酒店的总体营业目标及行动方案的能力。 2.   具备制订和执行营业预算及经营计划的能力。 3.   具备高效地推广和将品牌定位在理想的水平的能力。 4.   具备管理营业部的能力。 5.   具备协助总经理和管理层达到酒店总体经营目标的能力。 6.   掌握政治，经济和社会方面的知识及市场趋势。 7.   具有良好的沟通技巧。 8.   具有领导，指导和发展员工的能力。 9.   具备处理危机的知识和能力。

岗位要求： 指导被派往的酒店的整体运营工作。通过在酒店内营造积极和高效的工作环境，使酒店在业绩，利润率和投资回报方面取得最佳效果；确保优质的客户服务并使酒店达到质量和运营标准。 推动品牌和价值宣传措施，酒店的业绩及个人的发展。 制定财务和运营计划并监督其执行情况，从而支持酒店和运营部门总体目标；制定年度预算和业务规划，对提高酒店资产的投资改进予以建议，从而确保酒店能够达到品牌的要求。 监督服务质量，确保为所有客人提供最优质的服务和无比的关怀，这包括及时对客人的要求予以回应和有效处理客人的投诉等顾客满意度的问题。 通过对酒店外观形象的维护，建筑维修及卫生清洁，确保酒店各方面的产品质量和服务标准达到要求。制定并持续执行预防性维修计划以保护酒店的实物资产。 监督销售计划的制定与执行以及收益管理工作，从而使营业收入，平均每间客房收入和入住率达到最高水平。通过对市场变化的预测和计划，最大程度的获取客房收入及利润。确保策略性的拓展市场机会，以及制定战略性的销售方案。 通过确保最有效的利用酒店宴会和餐厅空间及最经济有效的管理酒店的餐饮商户使酒店最大程度的获取餐饮收入。 同地区运营队伍密切合作来确保酒店各个岗位上的员工配置与工作量和生产力相符。最大程度的发挥培训的作用，以及策划如何提高工作效率，改进酒店的经营和服务表现。 建立并维护同社区主要成员的友好关系，确保在当地社区树立起酒店的形象。 确保用积极的态度处理社区和媒体的询问，在遇到敏感问题时应提交给地区和集团的公关部门处理。 按要求向地区运营部门提供与计划对照的财务和运营表现的常规性和临时性信息以及状况报告。 监督保安工作以确保为酒店的顾客，员工及资产提供安全可靠的环境，确保达到品牌的各项标准。 建立并完善酒店人力资源部门的职能，从而确保激发员工斗志，为员工提供培训及发展机会， 管理工资和福利，遵守政策法规和各项程序以及酒店所在地的劳工法。 同员工和当地的工会(如有的话)培养积极的关系。 促进为员工提供积极进取的工作环境的建设。通过正式和非正式会议，讨论和工作业绩评定予以不同级别的员工指导。 同员工一起有效的讨论有关文化和工作环境的问题，从而为员工及顾客的体验带来正面影响。 时刻倡导品牌文化，为有要求的客人，开发商和业主以及瑞斯丽酒店集团的人员提供从品牌角度出发的现场参观。 对范围广泛的营销计划和收益管理的效果进行测量，使酒店尽可能进入不同层次的细分市场，并使酒店的收入多源化。 任职要求： 友好，始终以客人为中心； 有领导才能和很好的人际沟通能力，能够做出有效的决定； 在口头和书面上有良好的沟通技巧，并且拥有工作岗位需要的最基本的语言交流能力； 懂得和工作相关的电脑知识； 有数学知识和技能，能够进行预算的分析； 富有在竞争激烈的市场中运营酒店的背景； 具有出色的领导风格能夠吸引队伍； 深刻了解市场并能够最大程度的获取利润； 具有敏锐的商业头脑； 拥有创造最佳成绩的热情； 传播知识的承诺； 拥有带领团队实现目标的领导技能； 具有管理复杂关系的能力； 具有酒店管理，商业管理学士学位或相等的学位； 5-10年高层综合运营管理职位经验或一些先前的综合管理经验，或一些与此相当的教育与工作经验结合的背景； 类型和经验程度应视运营的规模和复杂性而有所不同。

岗位职责： 1.负责大型宴会、国际展会、企业VIP接待的食品雕刻创作（糖艺、面塑、冰雕、果蔬雕等），确保艺术性与食品安全性并存； 2.建立雕刻工艺SOP，制定食材耗材成本管控流程，优化作品出品效率； 3.对接外部供应商，甄选高端食材及雕刻耗材，建立长期合作资源库； 4.培训督导后厨团队，提升整体雕刻技能及创意落地能力。 任职要求： 1.8年以上高端酒店/米其林餐厅雕刻主厨经验，精通面塑、糖艺、果蔬雕中的至少两项，能独立完成1.5米以上大型雕刻作品； 2.有国际峰会、五星级酒店国宴级项目案例者优先（需提供作品集或现场制作视频）； 3.熟悉现代餐饮美学趋势，能将传统文化技艺与科技主题结合。 您可将个人简历和求职意向发送至hht@dfwsgroup.com，如有合适职位，我们会第一时间与您联系~

*该岗位为高端粤菜餐厅-颐亭中餐厅中餐行政总厨岗位！ 岗位职责： 1.The operational success that are needed for an optimal work environment to ensure the proper knowledge of those recipes and ingredients are being delivered to the whole team as it pertains to products, training and understanding of the kitchen; 运营成功所需的最佳工作环境，确保传达给整个团队，对这些配方和食材的正确认知，它与厨房的产品、培训和了解有关； 2. Be in charge of R&D and put forward new varieties and promotion plan to the management for approval; 主管整个部门的菜品研发，向管理层提出及申请新品种及推广方案的批准； 3. Formulate the cost and control gross profit margin; 拟定成本及控制毛利率； 4. Communicate and order the food and products required to complete all tasks; 沟通和订购完成任务所需的食品和产品； 5. Manage costs and inventory to follow budget and minimize waste; 管理成本和库存，以遵守预算并最大程度地减少浪费； 6. Responsible for taking notes and documenting all important specifications of the outlet as dictated by the standard operating procedures, so that consistency can be enforced; 负责记录标准操作程序所规定的餐厅的所有重要规范，以确保一致性； 7. Provide leadership training and hands-on management of the team members. Responsible for hiring, training a team to achieve the goals of the department within the monthly labor budget。 为团队成员提供领导力培训和实践管理，负责招募、培训团队，在每月的人工预算内实现部门目标。 岗位要求： 1.  Minimum of 3 years’ management experience in similar position, 5 years of Chinese fine dining restaurants in international luxury hotels, Michelin standard or Asia’s 50 Best Award; 同等职位3年或以上的管理经验，至少5年在国际奢华酒店、米其林标准或亚洲50佳奖项的Fine Dining中餐厅经验； 2. Proficiency in using purchasing system and regular office software; 熟练使用采购系统和日常办公软件； 3. Good teamwork spirit and sense of innovation; 有良好的团队合作精神和创新意识； 4. Leadership, management and training skills with costing, ordering knowledge; 具备领导才能及管理、培训技巧，成本控制和订货能力； 5. Can work under pressure and long hours, cope with quick turnover of business; 能适应高压力和长时间的工作环境，善于处理快节奏的运营和翻台；

About Four Seasons Hotel Hangzhou at West Lake Pagoda-style pavilions rise amidst exquisite gardens and ponds. With personalized hospitality, Four Seasons provides an unrivaled experience of China’s timeless beauty. Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been awarded the great honor of a five- star hotel in Forbes Travel Guide 2016 to 2022. As the ancient saying goes, “In the universe, there is heaven; on earth, there is Hangzhou.” Set along the banks of the fabled West Lake, our hotel is a tranquil enclave woven with ponds, courtyards surrounding picturesque Chinese gardens, willow trees and mist-covered lagoons. Wake to views of mountain peaks, ancient temples rising from the greenery or the very waters that have enchanted poets, explorers and emperors for centuries. Start with a cup of Longjing tea in our Lobby Lounge before picking up your bicycles and heading out to explore the city, then come back for a soothing treatment in our chinoiserie-filled Spa, followed by dinner in one of Jin Sha’s private-dining rooms. About the role: To direct and oversee all marketing activities with the support of teams including, Sales, Catering, Conference Services, Public Relations and Revenue Management for the Hotel and ensure that all activities and bookings are focused to yield maximum revenue per room occupied. This position is reporting into General Manager. What you will do: -Recruit, select and familiarize marketing department personnel with the Hotel and their functions. -Train and guide marketing department personnel in the performance of their duties as to specific position responsibilities, performance techniques, reporting procedures, etc. -Conduct performance evaluations and follow up with marketing department personnel. - The ability to build a positive working environment. -Implement activities that positively affect hotel Rev Par performance -Monitor competitive hotels to ensure continual market share improvement. -Develop, co-ordinate, and implement programs to increase profitable sales in all product areas. -Monitor and identify current and future business trends to ensure profitable sales in periods of low and high demand. -Manage the hotel's Yield Management program including the transition to a more robust dynamic pricing model. -Ensure accuracy of definite bookings plus contracted group and corporate accounts. -Review and monitor competitive hotels so as to formulate recommendations on product and service enhancements to remain competitive -Identify sources of business available to the hotel and establish priority-marketing opportunities in the solicitation of that business. -The ability to understand the different needs of market segments and implement strategies/programs as appropriate to maximize profitability. -Analyze the Hotel's capabilities and identify the direct sales, advertising, and public relations programs necessary to attract complementary sources of business. -Develop and implement the Annual Marketing Plan. -The ability to keep abreast of market trends and respond as needed. -Develop marketing programs consistent with Four Seasons style and image. -Solicit and service selected accounts. -Participate in designated trade, service and community association and clubs. -Represent all Four Seasons Hotels on sales calls -Serve as hotel’s key contact with organizations such as convention and business bureau, governmental business bodies and key airline accounts. -Set and monitor all quotas for sales activities and production for direct sales personnel. -Develop and approve travel schedules and budgets. -Implement and monitor an effective prospecting program. -Review the performance of each sales person and audit key account activity. -Effectively administrate the company's sales incentive plan. -Maintain a cooperative working relationship with other departments particularly those with mutual guest contact. -Participate in meetings with Planning Committee and Department Heads disseminating -Ensure accurate tracking of business segments/markets. -Implement systems to ensure sales and marketing programs achieve projected results. -Understand, utilize and supervise the installation of automated sales and reservations systems. -Develop special promotional programs to stimulate trial and generate revenue. -To direct and manage the hotel’s utilization of emerging social media tools ie twitter, blogs, Four Seasons Facebook, LinkedIn (and online reviews) ie trip advisor. -Participate in the development of collateral and ensure that Four Seasons’ standards are maintained. -Administer department activities within the approved budget with evaluation on a monthly basis. -Review and approve all sales personnel expense accounts. -Approve all purchase requests for the Marketing Department. -Sound analyser and problem solver -The ability to be a "do-er", implementer, and action taker -Develop and use good business acumen and be a good "business operator." What you bring: -Minimum 8 years’ experience in related position with Four Seasons or other organization -Being calm and patient and be of service passion. Team player. Being fair and responsible. Be passion and love working. -Be familiar with computer software including Microsoft, CAD. Be of excellent business writing skills. · Being calm and patient and be of service passion. · Reading, writing and oral proficiency in the English language. · God knowledge of Word, Excel and PowerPoint · Logic, eye for details, approachable and willing to help · Proven leadership skills in a hotel/resort environment · Highest level of integrity and transparency · Strong interpersonal and relationship-building skills to work with cross-functional teams, to negotiate for resources and influence stakeholders and to gain acceptance of and commitment to plans, ideas, initiatives, etc. · Excellent written and verbal communication skills to prepare and deliver reports, effective presentations and to facilitate meetings · Promote a continuous learning environment that creates an atmosphere for professional development opportunities What we offer: · Competitive Salary, wages and benefits · Excellent Training and Development opportunities · Complimentary Accommodation at other Four Seasons Hotels and Resort · Complimentary Dry Cleaning for Employee Uniforms · Complimentary Employee Meals · Employee service awards · Employee activities Schedule & Hours: · This is a full-time position · The working hours will primarily by department, ability to work all shifts, weekends and holidays

北京四季酒店 概要 我们在寻找意大利厨房厨师长，需要你对工作具有热情，热爱你所从事的职位。 我们聘用勤奋上进的员工作培训，在一个能令他们尽展所长的工作环境下, 让他们发挥出类拔萃的工作表现。我们的企业文化孕育了成功的事业，并给予多方面的回报。我们希望员工能够: 拥有良好的团队合作精神，并畅所欲言的沟通 持续的提高他们的工作技巧和表现 能够意识到自己行为所代表的责任及会导致的后果 充分了解自己行为会对客人、同事以及公司的形象产生的影响 加入我们 我们的信念，首重于如何互相对待，彼此树立榜样, 在与宾客，商业伙伴和同事间的交往之中，我们致力寻求互相沟通谅解的方式，也希望能夠得到别人同样的对待 北京四季酒店向员工提供和客人一样的关怀，四季酒店从 1998 年起。获“财富”杂志评为一百家最理想的工作机构之一 工作职责 1.协助行政总厨或行政副总厨管理厨房，在厨房中协助整个部门的运营，严格遵循集团餐饮部规章制度、酒店餐饮标准以实现财务目标。 2.确保所有与客人有直接接触的厨房团队成员随时为客人提供满意的服务。 3.与客人和同事保持良好的互动，建立良性工作关系。 4.在每次更换菜单时，对服务团队进行有效的食品知识培训。 5.监督并协助所有餐饮部员工的招聘和甄选工作。 6.在招聘时遵守酒店的指导方针，并采用以能力为基础的方法挑选员工。 7.履行分配的其他合理职责。 工作要求 1.大专相关学历，酒店或餐饮管理及厨房相关学历优先考虑 2.至少2年的部门副厨师长及以上管理经验 3.部门运营相关经验及工作中能够学习到相关的经验 4.能够操作电脑及餐饮相关系统能力 5.良好的英语口语、阅读及书写能力 6.能够讲普通话及具备在中国工作的许可 加入我们你能够享有： 建立一个长期的、全球性的职业发展机会 优秀的行业培训 免费入住四季酒店，餐饮折扣优待 红利分享及优厚的工资 雇员服务奖 年度员工派对/社交和体育活动 想要了解更多，请登录以下网站并关注我们： 四季酒店官网职位空缺：http://jobs.fourseasons.com/ 四季酒店领英网站：https://www.linkedin.com/company/four-seasons-hotels-and-resorts 四季酒店微信号：北京四季人文部 Summary The Four Seasons Hotel Beijing is looking for Mio Kitchen Chef de Cuisine who shares a passion for excellence and who infuse enthusiasm into everything they do. We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: Commitment to supportive teamwork and open communication Responsibility for ongoing enhancement of their skills and performance. Recognition of personal accountability for their own actions and the outcomes of those actions. An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company. Join our team We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us." Four Seasons Hotel Beijing provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. Responsibilities 1.Assist Executive Chef or Executive Sous Chef in the running of the kitchen, contributing to the overall success of the outlet in accordance with the hotel’s standards and financial goals. 2.Maintains positive guest and colleague interactions with good working relationships. 3.Work closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. 4.Conduct effective food knowledge training to service team during each menu change. 5.Oversees and assists in the recruitment and selection of all Food and Beverage employees. 6.Adheres to hotel guidelines when recruiting and uses a competency-based approach to selecting employees. 7.Carries out any other reasonable duties and responsibilities as assigned. Preferred Qualifications and Skills Education ：College degree preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required. Experience ：Minimum two years previous experience in culinary/food & beverage line, supervisory or assistant manager positions. Skills and Abilities ： Requires a working knowledge of division operations. Working knowledge is generally learned on-the-job. Requires ability to operate computer equipment and other food & beverage computer systems Requires the ability to operate and utilize culinary production equipment and tools effectively. Requires reading, writing and oral proficiency in the English Language Learn more about what it is like to work at Four Seasons – Visit us: http://jobs.fourseasons.com/ https://www.linkedin.com/company/four-seasons-hotels-and-resorts http://job.veryeast.cn/1154097 Wechat: 北京四季人文部

【岗位职责】 1、负责制定并执行酒店销售战略，推动酒店整体营收增长，完成年度经营目标； 2、统筹管理酒店市场销售部管理工作，包括但不限于市场推广、销售策略、客户关系维护及大客户开发； 3、分析市场趋势及竞争对手动态，优化商务运营策略，提升酒店市场占有率； 4、主导商务谈判，与合作伙伴、企业客户及OTA平台建立长期稳定的合作关系； 5、协调跨部门资源，确保商务活动高效执行，提升客户满意度及品牌影响力； 6、定期评估商务运营数据，制定改进方案，优化成本控制及收益管理； 7、带领商务团队完成业绩指标，提供专业培训与指导，提升团队整体能力； 【岗位要求】 1、具备出色的商务拓展及市场策划能力，熟悉酒店行业运营模式及市场动态； 2、优秀的谈判技巧及客户管理能力，能独立处理高价值客户合作； 3、数据敏感度高，擅长通过数据分析制定优化策略； 4、具备较强的领导力与团队管理经验，能有效激励团队达成目标； 5、抗压能力强，适应快节奏工作环境，能灵活应对市场变化； 6、思维敏捷，具备创新意识及解决问题的能力； 7、对酒店行业充满热情，愿意接受挑战并推动业务持续增长； 8、有同岗位或希尔顿集团工作经验优先考虑；

Core Responsibilities: 1.     Financial Report, Financialanalysis & Decision Support财务报告，财务分析与运营支持： •    Responsible for bookkeeping, tax claim, financial report, financialanalysis reports and any financial support need from property operation. 负责会计入账，税收，财务报告，财务分析及提供运营所需要的支持。 •    Analyze financial data of the business units to identify revenue growthand cost optimization opportunities. 分析各业务单元的财务数据，识别收入增长与成本优化的机会。 •    Monitor key financial metrics (e.g., RevPAR, GOP, cash flow) and provideimprovement recommendations. 监控关键财务指标（如RevPAR、GOP、现金流等），提出改进建议。 •    Lead annal audit of all naked properties and annual financial claim主导裸心项目年度财务审计及汇算清缴 2.  Budgeting & Forecasting 预算与预测管理： •    Responsible for the annual budgeting process & preparation, ensuringalignment with strategic goals. 主导年度预算编制，确保与战略目标一致。 •    Track budget performance, analyze variances, and propose adjustments. 跟踪预算执行情况，分析偏差并提出调整方案。 3.     Cost Control &Efficiency Improvement 成本控制与效率提升： •    Assist the headquarters and business units in controlling operationalcosts and optimizing resource allocation.协助集团总部及各业务单元控制运营成本，优化资源配置。 •       Identify and drive process improvements to enhance financial andoperational efficiency. 识别并推动流程优化，提升财务与运营效率。 4.     Business Collaboration &Communication 业务合作与沟通： •       Work closely with the headquarters and business units to providefinancial support and advice. 与集团总部及各业务单元紧密合作，提供财务支持与建议。 •       Participate in new project evaluations, offering financial feasibilityanalysis and risk assessment. 参与新项目评估，提供财务可行性分析与风险评估。 5.     Financial Compliance &Risk Management 财务合规与风险管理： •       Ensure group financial activities comply with company policies and legalregulations.确保集团财务活动符合公司政策及法律法规。 •    Identify and manage financial risks, proposing mitigation strategies. 识别并管理财务风险，提出应对措施。 6.     Other Responsibilities 其他职责： •       Complete other finance-related tasks assigned by the leadership. 完成上级领导交办的其他财务相关工作。 Core Competencies: The ideal candidate will be able to handle stressand work under pressure and bring along strong administrative skills, ananalytical mind and the capability of being able to write concise reports. Youwill have a high level of self motivation; develop innovative options in thebest interest of the nGroup while possessing the following competencies: 理想的候选人需要能承受工作的压力以及管理能力、分析能力以及处理数据报告的能力。候选人需要有自我激励能力，在裸心集团的快速发展中有开发创新的能力。 •          Understanding the Business 对业务的理解 •     ManagingOperations  管理能力 •          Customer Focus 客户导向 •          Adaptability  适应性 Technical/ProfessionalKnowledge and Skills: •    You should ideally have at least five years’experience in a similar role.  5年及以上酒店相关岗位工作经验。 •         A good command of written and spoken English is preferred and theability to find fault and rectify subsystems are essentials. 英文读写熟练以及对财务系统的熟练。 •         Good communication and interpersonal skill 良好的沟通及人际关系的技巧。 •    Experience with Ufida, Kingdee or SAPfinancial ERP system  用友，金蝶或SAP等ERP系统经验。 •    Ability to work independently in afast-paced environment. 能够在快节奏的环境中独立工作。

岗位职责/职位描述 Oversees and directs all aspects of the hotel operational departmentswhich include: Front Desk Service, Food & Beverage/Kitchen, Housekeeping,Engineering, Security, Fitness Centre and other relevant operating departments.  Ensures these departments are well run byfocusing on the following aspects: Maximization of revenues and profits,minimization of operating costs, implementation and follow up of servicestandards/team member training.  Ensureshighest levels of customer satisfaction. 负责监督导和指导酒店的运营部门包括前厅，餐饮/厨房，客房，工程，安保，健身中心及其他相关的经营部门。确保这些部门在以下几个方面的正常运营：收入和利润的最大化，运营成本最小化，实施和监督服务标准/团队成员的培训。确保顾客满意度维持在最高水平。 To support the overall strategic management of the hotel by establishingeffective working relationships with senior colleagues:  in particular, the GM, DBD, FC& HRD. 通过和管理层建立良好的工作关系来支持酒店的管理战略，尤其是和总经理，商务发展总监，财务总监和人力资源总监。 Fully contribute to the design of the hotel’s business strategy. 全力关注酒店的经营战 Actively participate in the keymanagement issues in the property (Capital projects,refurbishment,    training, customer service). 积极参与酒店内的管理核心项目。（固定资产，装修改造，培训和对客服务） Ensure that costs are controlled in a detailed and structured manner.Analyze costs on a monthly basis and prepare action plans (Cost per occupiedroom, food cost; beverage costs; payroll including overtime; other expenses;other outsource labor or services).具有细节的成本控制方法。每月分析成本并制定行动计划(每间占有房的成本，食品成本，酒水成本，工资包含加班，其他花费，小时工和外包服务)。 To manage all the direct reports (e.g. Chef, F & B Outlet Managers,Housekeeper, Front Desk Manager, Banqueting Manager, Chief Engineer) in aprofessional and motivating fashion.用专业的和激励的方法管理直接管理范围内的团队。（如：厨师，餐厅经理，管家，客户经理，宴会经理，总工程师） Prepare yearly budgets in conjunction with GM/CD/FC/HRD for- revenue;FF&E; manning; capital expenditure; costs and expenses.与GM/CD/FC/HRD共同制定年度预算 – 收入，固定资产，人员，大额项目，成本和花费。Review and approval of all expense accounts for Operations Team.审核和批准营运部门的所有花费。

岗位职责： 协助总经理开展酒店运营管理工作。 岗位要求： 1、具备10以上国际品牌高星级酒店市场销售、餐饮运营管理工作经验，有5年以上市场销售总监、餐饮总监岗位工作经验； 2、熟悉南京市场，或在江浙沪国际奢华品牌酒店五年以上工作经历。

Job Overview 职位概述 · The Chinese Executive Chef isresponsible for the effective day to day operation of the culinary division andis managing all aspects of the operation with diligence, commitment andpassion. 中餐行政总厨负责厨房部的日常高效运作，并以勤奋，承诺和热情的态度来管理运营各个方面。 ·  The Chinese Executive Chef istaking part in the selection of the best possible talent for the property inline with the given budget and in accordance to the needs of the project. 中餐行政总厨根据项目的需要和给定的预算，来参与为集团挑选最佳的人才。 · The Chinese Executive Chefcreates menus in accordance with the restaurant concepts, evaluates theofferings on a quarterly base and monitors the competitive set to ensurerelevance in the market. 中餐行政总厨根据餐厅的理念设置菜单，按季度评估产品并监控竞争对手以确保与市场的关联。 · The Chinese Executive Chefcreates, in cooperation with the Chef de Cuisines and Sous Chefs, accurate andcost-efficient recipes, is testing them and ensures training and compliancethereof. 中餐行政总厨与厨师长和副厨师长合作，制作准确且具有成本效益的食谱，并对其进行测试，来确保其培训和合规性。 · The Chinese Executive Chefensures the right product is selected and purchased in the correct quality. Heobserves the purchasing process and evaluates the quality, price andcompetitiveness of the produce. 中餐行政总厨确保以正确的质量来挑选和采购正确的产品。 他观察采购过程并评估产品的质量，价格和竞争力。 ·  The Chinese Executive Chefensures storage, processing, preparation, plating and serving of the purchasedproduct are aligned with the set standards by the Executive Chef and theCompany. 中餐行政总厨确保采购产品的存放，加工，准备，摆盘和服务符合行政总厨和公司制定的标准。 ·  The Chinese Executive Chefparticipates in daily food tastings on a rotational base to evaluate thequality of food, presentation skills, compliance with allergen policies andgives advice to the teams. 中餐行政总厨在各个餐厅轮流参加每日试菜，来评估食品质量，展示技巧，过敏原政策的遵守情况，并给团队提供建议。 ·  The Chinese Executive Chefkeeps an overview of the current inventory in all restaurants, approvespurchases and aligns the spending’s with the budget provided by the hotel’ssenior management. In this function he tracks the daily spending’s incomparison with the forecasted revenues to avoid over-spending and exceedingcosts. 中餐行政总厨会对所有餐厅的当前库存进行概览，批准采购并根据酒店高级管理层提供的预算来分配花费。 在这个职能中，他追踪与预测收益相比的每日支出，以避免过度支出和超额成本。 ·  The Chinese Executive Chefensures all costs related to other divisions in the hotel [e.g. Club Lounge,Lobby Ambassador, Amenities, Promotional costs, cost of sales] are transferredaccurately prior to each month end closing. 中餐行政总厨确保与酒店其他部门相关的所有成本(例如：行政酒廊，大堂使者，欢迎礼物，推广成本，销售成本)在每个月结束前准确的转移。 ·  The Chinese Executive Chefcontrols all costs related to the Culinary Division including operationalcosts, food cost, labor cost and is responsible to ensure all occurring costsare in line with the budget. 中餐行政总厨控制与厨房部相关的所有成本，包括运营成本，食品成本，人工成本，并负责确保所有发生的成本与预算一致。 ·  The Chinese Executive Cheffosters a learning environment and is hosting and participating in trainings inthe hotel. He constantly researches and develops his skills for his benefit andthe benefit of the company. 中餐行政总厨营造一个学习的环境，并在酒店举办和参与培训。 他需要为自己的利益和公司的利益不断研究和发展自己的技能。 ·  The Chinese Executive Chef isplanning annual promotions for all Restaurants, including profit and loss,marketing, purchasing, execution and review. He uses this opportunity todevelop key personnel in the team and involves them in the planning of the workaffecting them! 中餐行政总厨需要计划所有餐厅的年度推广，包括盈亏，营销，采购，执行和审核。 他利用这种机会来培养团队中的关键人物，让他们参与影响他们的工作计划 Duties andResponsibilities工作职责 ·  Ensuring all CulinaryAssociates are in attendance as scheduled and the outlets are staffed inaccordance to the business needs! 确保所有厨房部门的员工根据时间表到岗，并根据工作需要配合各个餐厅 ·  Scheduling of Ladies &Gentlemen in accordance to the business needs, finding replacement staff incase of sick calls, additional pop-up business or other unexpectedcircumstances. 根据工作的需要来安排绅士和淑女的时间表，在遇到有病假的情况、额外出现的工作或其他意外状况时，需要找到替换的人员。 ·  Checking stock on hand,assisting outlet chefs in forecasting purchases, approving purchases, checkingdeliveries and ensuring proper storage at all times. 在场检查库存情况，协助各个餐厅厨师预测采购，批准采购，检查交货并始终确保恰当的存放。 ·   Assisting the culinary team inthe operation if business requires. Covering shifts in any outlet as business,staffing levels or demand requires. 如果有需要，协助厨房部团队的运营工作。 根据工作，人员编制或需求在各个餐厅进行补位。 ·  Ensuring all food is preparedin accordance to the established recipes, plating guides and given standards bythe company or senior management. 确保所有的食品都根据公司或高级管理层制定的食谱，摆盘指导和给定的标准进行准备。 ·  Developing, implementing andreviewing bilingual recipes for all restaurants, calculating those and trainingthe individual teams on the recipes created!为所有餐厅开发，实施和审核双语食谱，计算这些食谱并根据所创建的食谱培训各个团队！ ·  Attending Meetings such as,but not limited to, Daily Lineup, Leadership Meeting, Guidance team meeting [inabsence of Executive Chef], BEO Meetings, Pre-Conference Meetings, Sales &Marketing Meetings, Community Footprint Meetings, Townhall Meetings andsimilar. 参加会议，例如但不限于每日早会，领导会议，指导团队会议（行政总厨缺席的时候），宴会要求会议，会前会议，市场营销会议，社区足迹会议，员工大会等。 ·  Executing food tastings forclients with great focus on generating business and increasing the Culinaryreputation of the property. 为客人实行试菜活动，专注于工作和提高集团的烹饪声誉。 ·   Conducting Inventories of foodand non-food in cooperation with the finance team as well as stewarding team ona monthly base. 每个月与财务团队和管事部团队合作开展食品和非食品库存清点。 ·  Reviewing processes in allCulinary related areas on a quarterly base to ensure compliance, checkrelevance and suggest possible improvement. 每个季度回顾所有与厨房区域相关的流程，以确保合规性并检查相关性，以及提出可能的改进建议。 · Minimizing overtime in thedivision by closely monitoring all aspects of the individual team’s performanceand conducting time & motion studies on reoccurring bases. 通过密切的监控各个团队在各个方面的表现，并对会重新出现的情况进行时间&工时标定，最大限度地减少部门的加班时间。 ·  Monitoring compliance withCorporate Standards to ensure Brand Standard Audit is passed yearly insatisfying manner. 监督公司标准的遵守情况，确保每一年以令人满意的方式通过品牌标准审计。 ·  Ensuring Restaurant concepts,food offerings, Amenity program and corporate standards are followed at anytime. 确保始终遵循餐厅理念，食品产品流程，欢迎礼物计划和企业标准。 ·  Ensuring all outlet orders arereviewed on a daily base, revised if necessary and approved prior the 2pm cutoff. All approvals need to be recorded and aligned with the forecasted budget. 确保每日审核所有餐厅的订单，必要时进行修订，并截至在下午2点前批准。 需要记录下所有的批准并要与预测的预算保持一致。 ·   Developing an annual promotioncalendar in cooperation with the executive chef and follow through theestablished timeline. 和行政总厨合作制作年度推广日程表，并遵循既定的时间表。 ·   Planning and conductingmonthly departmental meetings and ensure attendance is recorded, feedback is documentedand acted upon. 计划和举办部门月度会议，确保记录出勤情况，反馈意见并采取相应措施。 ·   Answering business phone callsin proper and timely manner following the established verbiage of the property. 以适当和及时的方式接听工作电话，并使用集团已经制定的措辞方式。 ·  Researching new culinarytrends, sourcing products from local suppliers and participating in quarterlymarket surveys. 研究新的烹饪趋势，从当地的供应商采购产品并参与季度市场调查。 ·   Oversee and execute offsidecatering events and promotional events as required by business. 根据工作的要求，监督和执行餐饮活动和推广活动。 QUALIFICATIONSAND REQUIREMENTS任职要求 ·  International work experiencein an English-speaking country within an international 5-star hotel orinternationally recognized restaurant or restaurant group. 有在国际五星级酒店或国际知名餐厅或餐厅集团，且位于说英语的国家的国际工作经验。 · Full proficiency inInternational cooking skills including but not limited to Chinese food, Asianfood, North & South American food, European food. Having the ability toshow, train and teach others. 完全熟练掌握国际烹饪技能，包括但不限于：中国食品，亚洲食品，北美&南美食品，欧洲食品。 有能力展示，培训和指导他人。 ·  Fluent bilingual communication[Chinese Mandarin & English] in both writing and speaking to communicateprofessional with internal and external guest and to represent the property ina professional manner on assigned functions or events. 可以流利的用双语沟通(中文普通话&英语)，包括写作和口语，与内部和外部的客人进行专业交流，并以专业的方式代表集团来分配职能或活动。 ·  Food Safety Training byaccredited training provider such as Ecolab Serve Safe Managers Certificationand the ability to train others on food safety and hygiene procedures. 接受过经官方认可的培训人员提供的食品安全培训，例如Ecolab提供安全经理认证及拥有在食品安全和卫生程序方面培训他人的能力。 ·   Full proficiency in MicrosoftOffice applications {Microsoft Excel, Microsoft Power Point, MicrosoftPublisher, Microsoft Work] Being able to execute assigned tasks in any of theseprograms in an efficient manner resulting in presentable outcome. 完全熟练掌握Microsoft Office应用程序（Microsoft Excel，Microsoft Power Point，Microsoft Publisher，Microsoft Work）。能够以有效的方式在这个程序中的任何方面执行任务的分配，从而产生可观的结果。 ·  Elaborate Mathematic skillsincluding the ability to calculate simple formulas using a calculator / excelsheet and achieving the accurate result [Fractions, dividing, adding,subtracting, percentage calculation, three sets]. 拥有详尽的数学技能，包括使用计算器/ Excel工作表计算简单公式的能力，并获得准确的结果（分数，除法，加法，减法，百分比计算，集合）。 ·   The ability of differentiatingvarious colors and shades of colors 拥有区分各种颜色和色调的能力。 ·   The ability to define tastes[salty, sweet, sour, bitter, Unami] 拥有可以定义口味的能力（咸，甜，酸，苦，鲜）。 ·   The ability to smell anddifferentiate products by their taste, smell, look, shades of color orcondition. 拥有能够通过味道，气味，外观，色调或条件来嗅到和区分产品的能力。 ·   The ability to imagine acombination of ingredients and the ability of translating the imaginedcombination into a working recipe and image. 拥有能够想象成分的组合以及将想象的组合转化为食谱和图像的能力。 ·   Full understanding of foodcost, labor cost, cost of sales, cost of facilities and the ability to controlthese costs to achieve budgeted numbers in accordance with senior managementguidelines. 完全理解食品成本，人工成本，销售成本，设施成本，以及拥有根据高级管理指南来控制这些成本从而实现预算数字的能力。 ·  Full capability of effectivelyleading delegates regardless of their ethnic, educational, political orreligious background. 完全有能力有效的进行领导代表，无论他们的种族，教育，政治或宗教背景如何。 ·   Proven track record ofachieving goals set by previous company, senior leadership and management. 拥有达成之前的公司，高层领导和管理层设定目标的追踪记录证明。 ·   The ability to eat all kindsof food served in the hotel including all kinds of protein, vegetable, legumes,fruits, nuts and dairy products and being able to differentiate them bytexture, taste, smell, look and feel. 拥有可以在酒店享用各种食物，包括各种蛋白质，蔬菜，豆类，水果，坚果和乳制品，并能够通过质地，口味，气味，外观和感觉来区分它们的能力。 Qualifications – 学历 · Highschool Diploma or anequivalent vocational degree which was obtained by an accredited school,university or college. 拥有高中文凭或由经官方认可的学校，大学或学院获得的同等职业学位。 ·   Certificate of a 2-yearculinary trainee ship or an appreciates with certified restaurant or hotel. 拥有2年烹饪培训证书或与认证餐厅或酒店的学徒证书。 Experience – 经历 ·  Total 10 years workingexperience or more in the hospitality industry with a minimum of 2 years in ahigher leadership role in an international 5-star hotel or recognized finedining restaurant 在酒店行业拥有10年以上工作经验，其中至少2年在国际五星级酒店或被认可的高级餐厅担任更高的领导角色。

【岗位职责】 1. 战略规划：规划并执行酒店的长远战略，旨在全面实现运营效能、财务健康及客户满意度三大核心目标。 2. 日常运营监管：高效督导酒店的日常运营活动，确保各部门遵循既定政策与流程顺畅运作。 3. 财务管理优化：负责酒店财务预算的制定、成本的有效控制及财务深入分析，以科学配置资源，提升经济效益。 4. 市场营销策略：精心策划并执行市场营销方案，致力于扩大品牌知名度，提升市场份额。 5. 客户关系维护：积极构建并维护良好的客户关系体系，有效处理客户投诉，确保高满意度水平。 6. 团队建设与培育：组建一支高效协作的酒店管理团队，提供专业培训与发展平台，营造积极向上的工作氛围。 7. 服务质量监控：严格监督酒店服务质量，持续优化服务流程，确保宾客享受卓越体验。 8. 安全卫生保障：确保酒店安全卫生标准符合法规要求，制定并演练应急预案，保障宾客与员工安全。 9. 合规风险管理：确保酒店运营严格遵守相关法律法规，有效识别与管理潜在风险，维护运营稳健。 【岗位要求】 1. 3年以上的星级品牌酒店同岗位经验，有国际知名酒店集团工作经验者尤佳。 2. 具备高度的责任心和职业道德，能够承受工作压力。 3. 拥有出色的团队合作精神和领导能力，能够激励和带领团队共同成长。 4. 具备良好的客户服务意识，注重细节，追求卓越。 5. 对酒店行业充满热情，愿意不断学习和进步。

Oversees and directs all aspects of the hotel operational departments which include: Front Office, Food & Beverage, Kitchen, Housekeeping, Engineering, Security, and Health & Leisure Department. Ensures these departments are well run by focusing on the following aspects: Maximization of revenues and profits, minimization of operating costs, implementation and follow up of service standards/team member training. Ensures highest levels of customer satisfaction.负责监督和指导酒店的运营部门，包括前厅部、餐饮部、厨房、客房部、工程部、安保部和健身及休闲中心。确保这些部门在以下几个方面的正常运营：收入和利润的最大化，运营成本最小化，实施和监督服务标准/团队成员的培训。确保顾客满意度维持在最高水平。 To support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues: in particular, the GM, CD, DOF and DHR.通过和管理层建立良好的工作关系来支持酒店的管理战略，尤其是和总经理，商务发展总监，财务总监和人力资源总监。 Fully contribute to the design of the hotel's business strategy.全力关注酒店的经营战略。 Actively participate in the key management issues in the property (CAPEX projects, refurbishment, training, customer service, and etc.)积极参与酒店内的管理核心项目（固定资产，装修改造，培训以及对客服务等）。 Ensure that costs are controlled in a detailed and structured manner. Analyze costs on a monthly basis and prepare action plans (cost per occupied room, food cost, beverage cost, payroll including overtime, other expenses, other outsource labor or services). 具有详细的成本控制方法。每月分析成本并制定行动计划（每间占有房的成本，食品成本，酒水成本，工资/加班工资，其他花费，以及外包费用等）。 Review and approval of all expense accounts for operations team.审核和批准营运部门的所有花费。

1. 具备设立最适合饭店的总体营业目标及行动方案的能力。 2. 具备制订和执行营业预算及经营计划的能力。 3. 具备高效地推广和将品牌定位在理想的水平的能力。 4. 具备管理营业部的能力。 5. 具备协助管理层达到酒店总体经营目标的能力。 6. 掌握政治，经济和社会方面的知识及市场趋势。 7. 具有良好的沟通技巧。 8. 具有领导，指导和发展员工的能力。 9. 具备处理危机的知识和能力。