工作描述Job Description
1. 制定酒店公关及媒体宣传计划。
Make hotel public relations and media promotion plans.
2. 组织新闻界和商界人士参观饭店。
Organize the press and business people to visit the hotel.
3. 向市场销售总监定期提交拜访总结报告。
Regularly submit the visit summary report to the marketing director.
4. 代表饭店参加所有官方活动。接待饭店所有的重要人物及宣传。
Represent the hotel at all official events. Receive all the important people and publicity in the hote.
5. 处理负面新闻,进行危机公关。
Deal with negative news and crisis management.
任职资格 Qualification
1. 大专以上文化程度;3年以上同岗位工作经验。
College degree or above; At least 3 years working experience in the same position.
2. 了解电子商务,大众传播,平面创意和具有创新性的写作与编辑能力。
Knowledge of e-commerce, mass communication, graphic creativity and creative writing and editing skills.
3. 个性积极主动,工作认真负责。
Self-motivated, conscientious and responsible.
【岗位职责】
与既有的客户和潜在的客户及合作伙伴保持密切的联系
Active distribution of product information and creates awareness in the markets and business segments or responsibility
高效认知和掌握销售线索
Identifies and handles sales leads effectively and efficiently
代表酒店参加国际及国内的销售活动
Represents the hotel and participates in domestic and international sales activities
发挥创造力,为酒店的产品及部门做出应有的贡献
Creative contribution to product and sales development
仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标
Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews
在所负责的市场区域内,监视和报告市场及竞争者的情况
Monitors and reports on market and competition within own market segment
准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进
Prepares and updates customer management reports and ensures all nece
【岗位要求】
1、具备领导才能,了解所负责部门对各职位的责任
2、掌握使用互联网及其它主要电脑系统的知识
3、掌握应用销售及前台的电脑系统
4、了解商务旅游、旅游业国际市场,会议旅游及餐饮销售
5、能够掌握和理解市场和竞争
6、必须具备良好的中,英文读写能力
7、良好的电脑技能
8、良好的人际交往和沟通技巧
9、独立工作和团队工作的能力
1. Supervises culinary preparation shift operationsand ensures compliance with all Food & Beverage policies, standards and procedures.
监督各厨房生产运营,确保执行所有关于餐饮的政策,标准及程序。
2. Performs all duties of kitchen associates asrequired.
履行厨房员工的责任。
3. Recognizes superior quality products, presentationsand flavor.
注重食品的质量,呈现方式及风味。
4. Maintains food preparation handling and correctstorage standards.
做好备菜及履行正确的贮藏标准。
5. Maintains purchasing, receiving and food storagestandards.
维持采购,收货及食品贮藏标准。
6. Ensures compliance with all local, state andfederal (Health Department) regulations.
确保遵守当地政府(卫生部门)的规定。
7. Supports procedures for food & beverage portionand waste controls.
支持餐饮部的各项程序及对浪费的控制。
8. Follows proper handling and right temperature ofall food products.
遵循食品的适当处理及正确的保存温度。
9. Knows and implements Marriott's 49 Points ofHygiene and Safety Standards.
了解并执行万豪49项食品卫生及安全标准。
10. Operates and maintains all department equipment andreports malfunctions.
操作及维护所有部门的设备,并汇报设备故障。
11. Ensure all managers and associates follow all jobsafety regulations and all hazards are reported to Loss Prevention andEngineering.
确保所有的经理,员工遵循工作安全规则,所有的危险都要报告给预防损失部门及工程部。
12. Effectively investigates reports and follows-up onassociate accidents.
有效的调查,报告及跟进员工事故。
13. Conduct a preventative maintenance inspection on amonthly basis.
每月进行预防性维修检查。
14. Understands and maintains all standard recipes onChef Tec.
了解并维护Chef Tec上所有标准食谱。
15. Purchases appropriate supplies and manageinventories according to budget.
按预算购买适当的供货及管理存货。
16. Orders associate uniforms according to budget andensures uniforms are properly inventoried and maintained.
按预算订购员工制服,并确保制服妥善保存。
17. Visit hotel competitors each month involvingsupervisors as well.
每月和主管一起访问竞争者酒店。
18. Actively involved in training the pastry associateson the fundamentals of pastry
按照饼房的基本原则积极参与培训饼房员工。
19. Participates in training staff on menu itemsincluding ingredients, preparation methods and unique tastes.
按照菜谱参与员工的培训,包括配料,备菜及独特的口味。
20. Train all associates and prepare JSA for each onesigned by individuals.
培训所有员工,并在工作安全分析上签字。