【岗位职责】
与既有的客户和潜在的政府客户及合作伙伴保持密切的联系
Active distribution of product information and creates awareness in the markets and business segments or responsibility
高效认知和掌握销售线索
Identifies and handles sales leads effectively and efficiently
代表酒店参加销售活动
Represents the hotel and participates in sales activities
发挥创造力,为酒店的产品及部门做出应有的贡献
Creative contribution to product and sales development
仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标
Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews
在所负责的市场区域内,监视和报告市场及竞争者的情况
Monitors and reports on market and competition within own market segment
准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进
Prepares and updates customer management reports and ensures all information's accuracy for following-up
【岗位要求】
1、具备领导才能,了解所负责部门的各职位的责任;
2、掌握使用互联网及其它主要电脑系统的知识;
3、掌握应用销售及前台的电脑系统;
4、了解商务旅游、旅游业国际市场,会议旅游及餐饮销售;
5、能够掌握和理解市场和竞争;
6、具备良好的中,英文读写能力更优;
7、良好的电脑技能,至少会使用微软2003或以上操作系统、微软办公软件2003或更高版本、互联网及其它的流行出版软件;
8、良好的人际交往和沟通技巧;
9、独立工作和团队工作的能力;
10、5年销售与市场推广方面的经验;
SERVICE AND ORGANIZATION
• Guarantee the application of standards and ensure an optimal customer experience
• Apply and enforce the restaurant manager's organization
• Ensure the distribution, use and return of laundry
• Allocate consumables and PMH products
• Alert the restaurant manager about the need for laundry, consumables and PMH
• Check the setting up of tables before/during and after the services
• Control the dressing and decoration of buffets to enhance the value of kitchen services
• Be present during the service and welcome GMs to restaurants
• Supervise the restaurant team during the various stages of the service
• Control the quality, speed, service and clearing of tables during service
• Ensure the promotion of wines on the menu
• Control the execution of the task schedule
• Replace the Restaurant Manager in case of absence
COMPLY WITH HYGIENE & SAFETY STANDARDS IN RESTAURANTS
• Check the application of H.A.C.C.P method and the health and safety rules
• Alert the restaurant manager to non-compliance with the implementation of the H.A.C.C.P. method and health and safety rules by restaurant teams
• Ensure that unaccompanied minors do not consume alcohol, in particular that they do not help themselves at self-service alcoholic beverage dispensing points
• Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables
• Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers
• Ensure the maintenance and preservation of premises, equipment and materials
• Transmit to technical services malfunctions and damage observed in restaurants
• Respect and control the application of personal hygiene and clothing rules
• Apply procedures for closing the activity
• Respect the resort’s waste management rules (sorting, collection…)
• Limit electricity and water consumption
MANAGEMENT
• Ensure the reception, implementation and integration of GO/GEs in your department
• Define personal objectives and support his team or its affiliates, and evaluate them
• Supervise and lead in a transversal logic
• Implement and comply with HR procedures and have them validated by your own manager
• Manager by proximity: show, train and enforce
• Be exemplary through his visibility among teams and customers
We hope you are ...
• An explorer, available and ready to live in a Club Med resort
• An experienced professional with qualifications
• Enthusiastic about dining services and team management
• A charismatic leader who manages a team of 10 to 30 people
• A indispensable right arm, ready to assist the restaurant Manager with organizing the service and managing the teams
• A friendly server who welcomes, seats and serves in the dining room (300 to 1000 meals per service)
• An outstanding coach who supervises, unites and develops your teams
• A good salesperson who stimulates additional sales
• A sharp manager who can juggle between orders and stocks
• A caretaker who makes certain of application and respect of health and safety standards
Major Responsibility 主要工作职责
• Responsible for market development to increase and retain customers.
负责市场开发,增加并保留客源。
• Establish and maintain good customer relationships to increase sales revenue.
建立并维护良好的客户关系以增加销售额。
• Complete the entire sales process, including sales tracking, scene investigation, price negotiations,
contract preparation and signing.
完成全程的销售流程,包括销售跟踪,现场勘查,价格谈判,合约准备与签订。
• Serve customers, understand their needs and try to satisfy their requirements.
服务客户,了解需求并尽量满足客户的要求。
• Create and participate in various sales events to enhance customer relationships.
设计并参与各项销售活动来增强客户的关系。
• Prepare and analyze sales reports.
准备,分析销售报表。
Requirements 资质需求
• Bachelor degree or above, fluent in listening, speaking, reading and writing English abilities
大学本科以上学历,流利的英文听、说、读、写能力。
• More than 3 years hotel / service apartment sales experience. 3年以上酒店/服务公寓销售工作经验。
• Good interpersonal communication skills to effectively carry out internal / external communications.
良好的人际沟通能力,能有效地进行内/外部沟通。
• Strong team spirit, organization and planning capabilities.
较强的团队协作精神、组织及策划能力。
• Familiar with EXCEL, WORD, ERP (ORACLE) System.
熟悉 EXCEL, WORD, ERP(ORACLE)系统。
• Full of enthusiasm, can work under pressure.富有工作热情,能承受工作压力 。
工作地点:重庆盛捷长江服务公寓
Responsibility
1. Management of digital content and community outreach in the village and provide digital customer experience rich and interactive content
2. Depending on the highlights, it will ensure the management and delivery of content and information Village and Social Networks.
3. Data catching in village
4. Development on E-Survey (Depend on project or resort needs)
5. Village complaints management on Social Media
6.Others
Requirement
1. Specific colleague course or above; basic in English spoken and writing; Basis of graphic design software (e.g. PS).
2. Good interpersonal skills.
3. Proficiency in Microsoft Office.
4. Experience in media marketing is preferred (e.g. Wechat, Weibo).
5. Work 6 days a week
【G.O福利】:
双人住宿;
一日三餐国际自助餐厅;
吧台饮料畅饮;
度假村内所有娱乐活动及场地设施免费使用;
机场接送服务;
工作满一年往返度假村和住址机票;
完善的工作意外伤害保险及社会保险;
国际化G.O团队;
拥有登台演出的机会;
每年轮换海外及大中华区度假村工作机会;
Club Med海外度假村免费房间;
快速晋升通道。
岗位职责
1、与既有的客户和潜在的客户及合作伙伴保持密切的联系
Identifies and handles sales leads effectively and efficiently、
高效认知和掌握销售线索
Represents the hotel and participates in domestic and international sales activities、
代表酒店参加国际及国内的销售活动
Creative contribution to product and sales development、
发挥创造力,为酒店的产品及部门做出应有的贡献
Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews、
仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标
Monitors and reports on market and competition within own market segment、
在所负责的市场区域内,监视和报告市场及竞争者的情况
Prepares and updates customer management reports and ensures all necessary follow up work is carried out on time、
准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进
Active distribution of product information and creates awareness in the markets and business segments or responsibility、
积极地传播产品信息,在负责的市场内营造酒店的知名度
Participates in planning and realizati