• Participate in the planning and costing of menus
参与菜单的计划和成本核算工作
• Develop and write standard recipes
制订并编写标准菜谱
• Develop new dishes and products
开发新菜和新产品
• Ensure that outstanding culinary technical skills are maintained
确保优秀的餐饮技巧得以保持
• Assist with organizing special events and special food promotions
协助组织特别活动和特别食品促销活动
• Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets, and current trends and make recommendations for appropriate adjustments to kitchen operations accordingly
保持对产品的综合性知识的了解,包括配料、设备、供应商、市场和当前趋势,并相应的建议厨房运作部进行适当调整
• Maintain a hygienic kitchen
保持厨房的卫生
• Clean the kitchen and equipment
清洁厨房和设备
• Maintain personal hygiene
保持个人卫生
To assist in managing the outlet as a successful independent profit centre, ensuring maximum guest satisfaction, consistent with Westin standards, through planning, organizing, directing and controlling the food and beverage operation and admin istration.
作为餐厅的一个中级的管理人员,管理并协助餐厅经理在日常营运中达到客人的最大满意度,贯彻及保持威斯汀的品牌标准。跟进餐厅的工作营运计划,组织和控制餐厅餐厅的管理。
1. Assists to ensure that the Food and Beverageactivities are aligned with the respective Corporate Strategy, and thatthe Hotel Actions have been implementedwhere appropriate.
协助确保餐饮部运作符合其酒店策略,适当执行酒店规章。
2.Oversees the preparation and update ofindividual Departmental Operations Manuals.
监督部门营运手册的准备和更新的工作
3.Conducts regular divisional communicationsmeetings and ensure that departmental briefings and meetings are effective and conducted as necessary.
定期主持召开部门沟通会并确保分部门例会和会议确实有效且在必要时进行指导。
4.Ensures that all Associates deliver the brandpromise and provide exceptional guest service at all times.
确保所有员工遵循品牌承诺并始终提供优异的对客服务。
5.Ensures that Associates also provideexcellent service to internal customers in other departments as appropriate.
确保员工同样在适当的时候为其他部门的内部客人提供优质服务。
6.Handles all guest and internal customercomplaints and inquiries in a courteous and efficient manner, followingthrough to make sure problems are resolved satisfactorily.
礼貌而高效地处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决。
7.Maintains positive guest and colleagueinteractions with good working relationships.
与客人和同事保持基于良好工作关系的互动接触。
8.Establishes a rapport with guestsmaintaining good customer relationships.
经常亲自证实餐厅客人得到的是好的服务。
【岗位要求】
1.作为餐厅的营业经理和市场专员,依照酒店标准确保餐厅成功运作并独立盈利
To function as the Business Manager and a Marketing Specialist for the Outlet, to ensure that the outlet operate successfully, in accordance with the standard of the hotel and are individually profitable.
2.Goodteam and time management skill.
较强的团队及时间管理技巧。
3.Teamwork spirit.
较强的团队合作意识。
4. Goodpresentation skills.
良好的演示及演说技能。