1.性格开朗,态度热情;
2.良好的服务意识;
3.良好的团队合作意识;
4.相关酒店工作经验优先考虑。
如果您是一个具有生活热情,积极的态度、品格高尚的酒店从业人员,那您就是我们正在寻找的工作伙伴!
Please forward your detailed bilingual CVs with a recent photo to us, indicate the position you would like to apply via email address: pchen@anantara.com
请发送您的个人简历(中英文)及本人近照发至邮箱 pchen@anantara.com 并在邮件名称注明应聘职位。
成为我们的团队成员,您将享受以下福利待遇:
1.所有员工将提供入职交通费用报销
2.入职后将签订正式劳动雇佣合同并全额购买五险(养老、失业、医疗、工伤、生育)
一金(住房公积金 -按照10%的比例进行缴纳)
3.根据工作级别提供4人间/双人间/单人间免费住宿(均带独立洗手间,宽带,空调,
数字电视,家俬等)宿舍区内配有健身房、娱乐室、洗衣房等
4.免费提供员工餐厅用餐
5.享受带薪年休假,普通员工年休假7天起
6.享受国家及版纳州政府规定的节假日以及相关福利假期,并额外提供每年12天带薪病假
7.各项培训活动(英语、电脑、驾驶、专业技能以及安纳塔拉在线培训课程)
8.公平的晋升机制以及定制的个人发展计划
l 观察竞争对手的活动并协助市场动态调研。
l 根据在销售策略中既定目标,向新的、现有的、有可能的客户进行销售,并与其谈判商定最适合的价格以争取最大的利润。
l 通过客户管理,向现有的客户提供服务。
l 销售酒店的所有设施和产品,完成销售指标任务。
l 开发并保持定期的销售拜访,与目标市场主要联系人保持良好沟通。
l 与当地国内的和国际市场上的航空公司、旅行社、公司、网络第三方、会议及展会组织者,政府和行业协会保持良好联系,以发展新客户及维护已有客户。通过个人销售拜访、电话和邮件交流等与策划者、企业客户、航空公司、批发商等保持联系。
l 通过参与当地市场的各种活动在市场上树立良好形象。
l 招待客户。
l 计划并带领客人参观酒店环境。
l 商务旅行至其他城市对酒店进行推广,发掘潜在的业务。
l 监测现有业务,并在销售策略会上提出建议以扩大业务。
l 发展现有业务,并建立和寻找发展业务的机会。
l 评估市场销售数据。
l 协助新产品和服务的准备工作。
l 发掘散客及团队业务包括协调住店客人的事宜。
l 与住店客人见面交流以争取发展为新客户。
l 定期电话营销以及集中大规模陌生拜访用以发展新客户和维护已有客户。
l 有监管部门资产的责任和义务,在离职后,若在资产复盘后发现由管理不当引起的资产问题,将由本人负责。
l 按照上级领导的工作安排,完成工作,履行上级分派的其它职责。
本岗位采用外包用工形式,底薪3-5K+提成。
Under the guidance of the Director of Engineering or his delegate ensures that the Hotels equipment is operated in accordance with IHG standards to ensure maximum efficiency and guest satisfaction
在工程总监或其代理的指导下,确保酒店设备按照洲际酒店集团标准运作,以确保实现最大化的效率和客人满意度
Reports daily by log book to the Director of Engineer of all irregularities during his shift and steps taken to rectify the problems highlighted
通过日志薄向工程总监每日汇报当班期间所有非常规事件以及纠正问题所采取的行动
Determines optimal operating efficiencies and take necessary corrective measures when variance from standards are excessive through logs and utility data
决定最优的操作效率,并在日志和公共设施数据显示与标准差异过大时采取必要的改善措施
Attends to all types of repair and maintenance work in the Hotel premises including any new additions / extensions to the Hotel or any other properties maintained by the Hotel
参加酒店范围内的各类维修和保养工作,包括酒店的新增和延伸设施或由酒店提供维修保养
的任何其他物业
Advises improvements to the present system in order to optimize the operating efficiency and economy of the said system
对现有的系统提出改进建议,从而优化该系统的运作效率和经济节约
Coordinates and attends/distributes all work orders directly to his staff for action on a daily basis, giving priority to guest complaints
每天协调并参加/向员工直接分配实施所有的工作定单,优先处理客人投诉
Prepare engineering department required spare parts list
准备工程部必要零部件清单
Prepares PM annual plan and a monthly Maintenance Status Report
准备项目管理年度计划和每月的维修情况报告
Ensures that the water treatment and water treatment testing is being carried on
确保实施水处理和水处理检测
Ensures implementation of IHG policies and procedures for:
确保在以下方面实施IHG政策和程序:
- Maintenance schedules.
维修计划表
- Energy conservation and control
能源节约与控制
- Water and sewage quality control
水与污水的质量控制
- Fire prevention and other life safety programs
火灾预防和其他生命安全计划
- Effective plant preventive and routine maintenance
机房有效的预防性和常规保养
- Operation and control of Plant and equipment
机房及设备的运作和控制
- Energy management systems and procedures
能源管理系统和程序
- POMEC logs and utility consumption
POMEC日志和公共设施消耗
- Inspection and staff supervision
视察和员工管理
Overall supervision of all shift personnel during his/her shift
当班期间对所有当班员工的监督和管理
Works with Superior and Human Resource department to ensure the departmental performance of staff is productive. Duties include:
与上级和人力资源部一起,确保部门员工的工作绩效和生产力。职责包括:
- Conduct on the job training in accordance with the departmental standards and procedures and maintains a record of progress for each staff member
根据部门标准和程序实施工作培训,并记录每个员工的进展情况
- Trains and develops the assigned Employees in order to improve their skills and quality of work.
培训和发展指定的员工,以提高他们的工作技能和质量。
- Provide input for probation and formal performance appraisal discussions in line with company guidelines
根据公司的指导准则,为试用期和正式工作表现评估的讨论提供意见
- Ensure new staff attend Corporate Orientation within first month of hire
确保新员工在聘用后第一个月内参加公司的入职培训
- Coach, counsel and discipline staff in breach of hotel policies and departmental procedures, providing constructive feedback to enhance performance
对员工进行辅导、咨询和违法酒店政策和部门程序时的纪律处分,提供有建设性的反馈意见,以改善工作绩效
- Ensures that house rules are followed and obeyed
确保遵守和奉行内部的规定
- Ensures punctual attendance and adherence to duty schedules by all subordinate staff.
确保所有下属员工准时参加和遵守工作日程表
Coordinates with related department for the PM/PMM/FPMM schedule and work execution
与相关部门协调PM/PMM/FPMM日程安排和工作执行
Interacts and cooperates with Hotel guests and outside contractors as necessary or directed by superior
必要时或在上级的指导下与酒店客人和外部承包商沟通和合作
Interacts and cooperates with other departments when necessary to provide additional or specialized services for functions, promotions and festivities
必要时与其他部门沟通和合作,为宴会、促销活动和节庆活动提供额外或专门的服务
Ensures smooth and continuous functioning of required equipment for the total hotel building and its interior, thus achieving maximum efficiency and guest satisfaction
确保酒店整体建筑及其内部必要设备的平稳、持续运作,从而实现最高的效率和宾客满意度
Job Requirements:
岗位要求:
有洲际酒店集团背景优先
Those with experience in IHG will be given priority.
- Good Computer Skills particularly in the use of MS Office.Knowledge of Opera/Fidelio desirable.
- Two year certificate from college or technical school; or equivalent combination of education and experience.
- Preferable prerequisite knowledge of the Travel/Hotel industry.