Assist in the preparation of the yearly department budget by using history & forecasting techniques to develop an aggressive budget that reflects the achievable capabilities.
通过的回顾历史记录和预测的方法协助准备部门年度预算,有助于发展部门收入的预算目标。
Assist in accurately forecasting business demands to ensure efficient staffing & food production.
协助精确预测商业需求确保员工安置及食品制作。
Ensure the awareness & enforcement of all Marriott \ Renaissance S.O.P.’s & Property L.S.O.P.’s.
确保了解并执行万豪的SOP和酒店的LSOP原则。
Enforce operational Standards that are periodically reviewed & updated.
确保运营标准的周期性回顾与更新。
Be responsible for maintaining outlet safety and sanitation standards at all times.
始终确保部门的安全和卫生标准。
Enforce Marriott’s 70-points sanitation checklist by having all outlets inspected on a monthly basis.
执行万豪的70条卫生标准,每月对部门进行检查。
Be responsible for asset management of all outlet property and facilities.
负责本部门的所有固定资产和流动资产。
Conduct a preventative maintenance inspection on a weekly basis.
做好每月预防性的维修检查。
Enforce Marriott’s Principles of Hospitality at all times.
始终贯彻万豪热情好客的原则。
To be an example to motivate associates get success.
要成为员工的榜样、深入到员工之中去引导员工取得成功。
确保拜访客人的专业性,运用酒店的顾问式销售原则和销售锦囊理念。
Ensures professional Sales Calls using Hotel’s Consultative Selling principles and SMART Selling philosophies.
根据既定的目标来计划拜访客人。
Carefully plans Sales Calls into defined objectives.
保持对酒店的设施设备、特征和服务的具体了解。
Maintains a detailed knowledge of hotel facilities, features and services.
系统而有效地拜访现有的和潜在的范围之内的客户,把所得的发现和机会整合成报表并上交给销售部总监。
Ensures systematically and efficiently calls on allocated Accounts within location and reports findings and opportunities to the Director of Sales.
预先调查并设定主要目标,利用Fidelio/ Delphi 数据库制定适合而有效的销售策略,从而扩大酒店的市场份额。
Pre-qualifies and targets prospects, utilizing Fidelio/Delphi database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share.
确保在销售工作中,通过销售电话和书面沟通体现酒店的高水准。
Ensures a high level of exposure for hotel through direct sales solicitation of telephone contact and written communications.
专业地进行日常电话销售,寻求并确定新的商机。
Professionally conducts routine telemarketing activities to identify new business opportunities.
计划并执行对现有的和潜在的客户的拜访,开发新的商机。
Plans and makes Sales trips to the parties concerned which is our current and potential clientele to explore new business opportunities.
必要时,宴请或带相关公司的代表或政府官员参观酒店。
Entertains and conducts hotel inspections to relevant representatives / delegates whenever required.
建立强大的联系信息库,以便获取关于各种计划好的将要举行的活动/宴会的信息。
Establishes strong contacts to source for information with regards to planned and upcoming functions / events.
根据年度市场营销计划上标明的个人负责区域来执行销售活动计划。
Implements all sales action plans related to responsibility areas as outlined in the Marketing plan.
完成每月和年度个人目标、公司客户房晚数和客房收入指标。
Achieves the monthly and annual personal target and the corporate segment target room night production and room revenue.
与相关的运营部门保持良好的协调和合作关系,确保满足客人的要求和期望。
Liaises and works closely with the related operation departments ensuring guests requests and expectations are being met.
【岗位职责】
与既有的客户和潜在的客户及合作伙伴保持密切的联系
Active distribution of product information and creates awareness in the markets and business segments or responsibility
高效认知和掌握销售线索
Identifies and handles sales leads effectively and efficiently
代表酒店参加国际及国内的销售活动
Represents the hotel and participates in domestic and international sales activities
发挥创造力,为酒店的产品及部门做出应有的贡献
Creative contribution to product and sales development
仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标
Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews
在所负责的市场区域内,监视和报告市场及竞争者的情况
Monitors and reports on market and competition within own market segment
准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进
Prepares and updates customer management reports and ensures all nece
【岗位要求】
1、具备领导才能,了解所负责部门对各职位的责任
2、掌握使用互联网及其它主要电脑系统的知识
3、掌握应用销售及前台的电脑系统
4、了解商务旅游、旅游业国际市场,会议旅游及餐饮销售
5、能够掌握和理解市场和竞争
6、必须具备良好的中,英文读写能力
7、良好的电脑技能,至少会使用微软2003或以上操作系统、微软办公软件2003或更高版本、互联网及其它的流行出版软件
8、良好的人际交往和沟通技巧
9、独立工作和团队工作的能力
10、丰富的销售与市场推广方面的经验, 包括在国际连锁酒店的管理经验。