• Efficiencyof guest service process.
确保对客服务的效率性。
• Accuracy infulfilling of guest requests.
确保满足客人需求的准确性。
• Managementof the guest service experience / personalization.
确保个性化服务以提升客人体验。
• Managementof work safety and data safety.
保证工作安全和信息安全。
• Ensurewherever possible that colleagues are provided with a work place free ofdiscrimination, harassment and victimization.
确保提供给同事们一个没有歧视、骚扰和危险的工作环境。
· Serve as Concierge of the city and able to fulfillany kind of guest’s legal requests.
成为代表该城市的礼宾司,并能够满足客人各种合法需求。
· Efficiencyof guest service process.
确保对客服务的效率性。
· Accuracyin fulfilling of guest requests.
确保满足客人需求的准确性。
· Managementof the guest service experience /personalization.
确保个性化服务以提升客人体验。
· Managementof work safety and data safety.
保证工作安全和信息安全。
· Ensurewherever possible that colleagues are provided with a work place free ofdiscrimination, harassment and victimization.
确保提供给同事们一个没有歧视、骚扰和危险的工作环境。
您的职责是为顾客提供始终如一的卓越服务。 提供运营和行政协助以达成预先设定的部门销售和收入目标。
You will be responsible to provide an excellent and consistent level of service to your customers. Assists operationally and administratively in the achievement of department’s pre-determined sales and revenue targets.
最好拥有酒店或旅游管理领域的相关学位或学历;必须具有良好的客户服务、沟通和人际交往能力。
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Good customer service, communications and interpersonal skills are a must.