【岗位职责】
与既有的客户和潜在的客户及合作伙伴保持密切的联系
Active distribution of product information and creates awareness in the markets and business segments or responsibility
高效认知和掌握销售线索
Identifies and handles sales leads effectively and efficiently
代表酒店参加国际及国内的销售活动
Represents the hotel and participates in domestic and international sales activities
发挥创造力,为酒店的产品及部门做出应有的贡献
Creative contribution to product and sales development
仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标
Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews
在所负责的市场区域内,监视和报告市场及竞争者的情况
Monitors and reports on market and competition within own market segment
准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进
Prepares and updates customer management reports and ensures all nece
【岗位要求】
1、具备领导才能,了解所负责部门对各职位的责任
2、掌握使用互联网及其它主要电脑系统的知识
3、掌握应用销售及前台的电脑系统
4、了解商务旅游、旅游业国际市场,会议旅游及餐饮销售
5、能够掌握和理解市场和竞争
6、必须具备良好的中,英文读写能力
7、良好的人际交往和沟通技巧
8、独立工作和团队工作的能力
9、3年销售与市场推广方面的经验, 包括在国际连锁酒店的管理经验并有最少2年的销售经理经历
To assist the Executive Housekeeper in the smooth and efficient operation of the housekeeping department ensuring maximum guest satisfaction, and adhering to the standards required by the hotel and assist in the planning process.
协助行政管家在客房部的顺利、高效的运作中,确保客人的最大满意程度,并遵守酒店要求的标准,协助策划过程。
酒吧副经理将协助酒吧运营总监管理日常运营,确保提供高质量的顾客服务,维护酒吧的声誉和盈利能力。
The Assistant Bar Manager will assist the Bar Manager in overseeing daily operations, ensuring high-quality customer service, and maintaining the bar's reputation and profitability.
工作职责
In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
在经理缺席时主持交接班说明会,确保员工了解酒店的活动和运营的要求。
Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
在自己当班期间尽可能解决所有的投诉,并在工作日志中记录所有投诉以便进一步跟进的工作。
Supervise cash handling and banking procedures
监督现金的处理和存放程序。
Prepare daily banking and cash flowreports
编制每日存款和流动资金报告。
Establish and instruct staff in cash security procedures
制定并指导员工执行现金安全制度。
Deal with irregular payments
处理异常的付款情况。
Supervise the maintenance of service equipment
监督服务设备的维护保养。
Monitor standards of guest facilities and services
监督客用设施和服务的标准。
Control stock and monitor security procedures
控制存货和监督保安成序。
Assist with menu and wine list creation
协助菜单和酒水单的设计工作。
Supervise functions
监督各项职能。
Supervise outlet service
监督餐厅的服务。
Works with Superioron manpower planning and management needs
和上级领导一起进行人力规划和管理需求。
Works with Superiorin the preparation and management of the Department’s budget
和上级领导一起编制和管理部门预算。
协助餐厅经理管理日常运营,确保提供高质量的顾客服务,维护餐厅的声誉和盈利能力。
Assist the Restaurant Manager in overseeing daily operations, ensuring high-quality customer service, and maintaining the restaurant 's reputation and profitability.