. attends to department telephone call.
接听部门电话
. prepares and issues requisitions. memos andreports.
按照要求准备备忘录,报告
. properly maintains and updates files andrecords.
适当的保持更新文档资料及记录
. attends to all incoming and outgoingcorrespondence.
解决所有进出的电话
. prepares departmental staff attendancerecord.
准备部门员工考勤记录
. attends to all lost & found calls andcorrespondence.
解决所有客人遗失物品的问题
. maintains sufficient stock of stationary andother office supplies.
保持有效的储存文件及其他办公室物品
. maintains and updates staff informationboard.
保持更新员工告示板
. assists the service associate-order taker asnecessary.
有必要的时候帮助文员工作
2. assumes other duties as neededin the hotel operation
按照酒店运转程序履行其他职责
· Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction
· 确保 接听和转达所有与部门相关的信息,以保持既定标准让客人满意。
· Receives, records, and distributes various reports
· 接收 、记录并分发各种报告
· Receives, records, and transmits guest requests accurately
· 准确接听 、记录并传达客人的请求
· Responsible for entering accurate room status into computer daily and investigate discrepancies
· 负责每天将客房情况准确的输入电脑并调查各种异常情况
· Maintains and update administrative data
· 保持和更新管理数据
· Attends meetings and training sessions as required
· 按要求参加会议和培训活动
协助厨房完成酒店各餐厅区域的食品准备。
Assist topreparing a variety of food for guests in the venues of the Hotel.
实习生在当值时会被要求按照酒店规章制度表现得谦恭,安全和高效率的工作态度,以确保保持一个高质量的服务水平。
Trainee willbe required to conduct their duties in a courteous. Safe and efficient manner,in accordance with the hotel’s policies and procedures, ensuring that a highlevel of service is maintained.
参与酒店运营物资及运营物品库存盘点。
Participate oneach HOE & OE inventory.
热爱“W”品牌及其生活方式,总是对市场潮流十分敏感,总是寻找新的东西来领导市场。
Love the “W”brand and lifestyle, passion with the new market trend, always looking forwhat’s New, What’s next.