Job Description: 1. Fully utilize available tools and systems to maximize revenue. 2. Responsible for the continual development, implementation and monitoring of sales strategies through historical & current data and future trends to assist with corporate performance decisions.  3. Review hotel's market performance using STR & other performance-based reporting, demand analysis, and other sources.  4. Review short and long term revenue forecasts and identifying areas of opportunity and strategies to improve revenue performance.  5. Understand the synergies and efficiencies of the available distribution channels and use the resources to increase revenue for the hotel. 6. Establish and maintain meaningful external and internal relationships with stakeholders and partners. 7. Working closely with field performance support and regional revenue to develop and drive hotel promotions for better revenue performance. 8. Achieve Rate parity. 9. Assists in developing the annual budget to meet/exceed hotel goals. 10. Update Promo brief coordinate all promotion launches. 11. Review and coordinate room type modifications to maximize revenue opportunities. 12. Review and assist hotel on market positioning, revenue performance projections, rate structure, and strategies. 13. Rate structure review annually and whenever necessary. 14. T&C review annually and whenever necessary. 15. Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established BTHR standards  Job Requirements: Minimum 3 years of relevant experience Possesses experience in hospitality revenue management, distribution and/or reservations Possesses proficiency level of analytical and problem-solving skills Possesses visible interest in numbers and systems

【岗位职责】 1、制定工程部的组织机构和管理运行模式，使其操作快捷合理。 2、总结归纳运行和维修、制定和审定设备设施及建筑装潢的预防性维修计划、 3、负责工程部的节支运行、跟踪，控制水、电、油、等的消耗并严格控制维修费用。 4、根据营业情况和气候及市场能源价格情况，提出节能运行的计划和运行维修费用预算。 5、负责协调和酒店相关的市政工程等业务部门的关系，以获得良好的外部环境。 6、审定员工培训计划，定期对员工进行业务技能、服务意识、基本素质的培训。

SCOPE 范围 To lead, guide and operate on a daily basis theentire F&B Operation excluding. Driving through KPI’s the goals for thewhole F&B department in relation to the areas clearly laid out as part ofLHG operating system. This is order to specifically maximize: revenue, controlcost in operating % and not $ value, guest satisfaction, colleague welfare, andprofit margins. 管理所有餐厅每天的运营, 关注客人，提升顾客满意度,保障同事福利,尽可能在控制成本的基础上实现利润最大化。   PRINCIPALRESPONSIBILITIES 主要职责 1.           Directly responsible for day to day operation of the F&Bdepartment, in line with LHG brand standard as well as The Leading Hotels ofthe World stretch goals as well as the colleague handbook. 直接全面负责管理整个餐饮部的运营，按照朗廷品牌标准，国际领先酒店的目标和员工手册条例保证其营运顺畅，实现利润最大化。 2.           Work very close with Director of Food & Beverage to report andbrief of daily operation and take a sign of for any change of direction. 协助餐饮总监，汇报及传达每日运营情况并对任何情况做出及时有效的回应。 3.           To ensure optimum guest satisfactionat all times in keeping with policies. 遵照酒店规章制度，提升客户满意度 4.           Todrive a breakage program for the front of the house colleagues, workingtogether with all parties, stewarding, kitchen and whoever is involved, inorder to maintain breakage % level under the KPI agreed number. 领导前线同事按照损耗程序，并与管事部，厨房及相关部门一起，以将损耗率降至最低。 5.           To ensure that any procedures set byFinance, HR or other operating departments are on line and implementedaccording. 确保严格按照财务部，人力资源部及其他营运部门制定的程序 6.           Responsible for carry out or directly monitor any project agreed prior. 负责执行或直接监测事先商定的任何项目 7.           Be responsible for control of security related issues like floor masterkeys, cashier procedures and others. 负责控制并确保相关的安全问题，例如万能钥匙，收银程序等。 8.           Ensure that fire, health, safety and hygiene standards are maintainedfor the whole department. 保证消防，健康，安全及清洁的各项指标达到酒店标准并时刻保持。 9.           Perform anyduties assigned by the Management deemed necessary. 执行任何管理层委托的工作。   OPERATIONS   1.           To ensure OE (Operation Equipment) usedin each department is adequate and in perfect conditions. 确保各部门营运设备的合理使用及维护，使其保持理想状态 2.           Be aware of special cashiering procedures, executive checks, etc. andensure they are properly accounted for. 熟知收银相关程序，包括内部转账程序，账单程序以及确保其正确入账。 3.           Be aware of all Langham’s guest programmes, discounts,etc. 知晓所有朗廷的对客程序，相关折扣等。 4.           Know the LHG brands, snapshot, F&B concept briefs and any other operating information’s by heart andmake sure it is driven down the line through senior managers and all colleagueson the floor 了解朗廷品牌，传达并确保经理主管和所有同事理解酒店餐饮理念和任何营运信息。 5.           Be aware and be present ifnecessary for anyspecial events or requests. 知晓并尽可能参与特殊的宴会或任何有需求的场合 6.           Be part and drive F&B promotions along side with F&B Sales Manager from organization to delivery of the same 同餐饮销售经理一起自始至终参与餐饮推广 7.           Be aware of guest complaints and personally get involved if necessary. 了解客人的投诉，如有必要能亲自解决 8.           During operating hours be on the floor to improve service level as wellattend and solve on the spot guest complains as well as review procedures. 营运时间需在前线提高服务水平，解决客人投诉，检查服务流程 9.           Above all, lead by example through a “hands-on” approach to motivate colleagues to excel. 综上所述，要以身作则，为同事树立起良好的榜样，激励同事的工作热情。 HUMAN RESOURCES 1.           Monitor and make sure colleagues are well dressed and groomed accordingto standards at all time. Guest contact servers or attendants must maintain asharp look—proper uniform clean, pressed; shoes shined; hair at correct lengthand clean; hands well-manicured. 监督同事仪容仪表。无论对客或非对客同事都必须严格遵守仪容仪表的规定：制服要干净平整并按照要求穿戴，鞋子要擦亮，头发按照要求长短修剪并保持干净，手指甲要修剪整齐 2.           Train senior managers and key colleagues to the latest detail in orderto provide the highest level of service to our customers. 为给客人提供最高水平的服务，培训经理主管及邻班最新的业务知识。 3.           Enforce colleague discipline, coach and counsel,as necessary. Participate with management in all salary & manning reviews. 在必要时，严格执行同事处罚和口头及书面警告处分。参预管理同事薪酬复查调整。 4.           To conduct a daily Manager meeting using the “show time （briefing）” module, also make        sureeach department carries out a monthly meeting and be present to share keypoints. 参考每日培训模式，建立每日经理会议制度，确保各部门建立每月部门会议并参与和分享重要信息。 5.           Be responsible to theperformance review of all F&B colleagues. 除明阁以外，负责餐饮部所有同事的工作表现评估。 ADMINISTRATIVE 1.           Create an electronic daily log book by department to key in importantinformation such as: daily revenue, covers divided by in house, walk-in,beverage sales, etc and any important information to be shared. 建立各部门每日交接簿，记录并分享重要信息诸如：每日营业额，包括驻店客人，来店散客，酒水销售等 2.           Make sure that SOP (Standards Operating Procedures) are written to thelast detail and used on a daily basis to train managers and colleagues. 确保时时更新SOP（标准操作流程）用以每天培训经理及同事 3.           Be involved in the F&B budget and strategic departmental decision 参与决定餐饮预算及部门营业策略 4.           Communicate daily with management all operational and personnelproblems, complaints and comments and develop solutions to such. 每日与上级进行交流沟通，汇报所有营运和人事相关问题，客人的意见和投诉，发展完善解决方针。 5.           Attend the following meetings, if & when necessary: Sales strategy,BEO, colleagues gathering and F & B related. 必要时参加下列会议：销售策略会议，宴会会议，同事会议和餐饮部会议。 6.           Supervise inventory counts, as required. 监督库存计数。 7.           Honour all reasonable requests made by a manager, which is may beoutside your normal job activities to achieve complete guest satisfaction andservice throughout the hotel. 为最大地满足客人的需求以达到酒店服务的高标准，接受并履行经理委派的可能超正常工作范畴的所有合理的要求。 8.           Administersthe performance appraisal process for direct report managers. Develops businessgoals and creates appropriate development plans. Assists colleagues based ontheir individual strengths, development needs, career aspirations andabilities. 执行表现评估的步骤。发展业务目标，并制定适当的发展计划。根据同事的长处，帮助其进行发展职业抱负和能力。     MARKETING 1.           Assist in the development and execution of marketing plans for theoutlet. 协助所有餐厅制订的市场推广计划的发展及实施。 2.           Be a sales person through, be a Langham ambassador at all times 始终将自己定位于销售人员及朗廷大使 REQUIREMENTS 职位要求 1.        Education 教育学历 Minimum vocational school. 至少为专业学校毕业。 2.        Experience 经验 Minimum 10 yearsoperations experience, atleast 3 years management experience. 10年以上相关经验，具备至少3年以上管理经验 3.        Job Skill / Knowledge 工作技能 / 知识 Demonstratedleadership qualities. 能体现领导者的素质。 Demonstratedgood technical knowledge of restaurant operations. 具备优秀的专业的餐厅运营知识。 Demonstratedstrong hospitality and communication skills. 能体现良好的服务精神和沟通技巧。 Demonstrated strong work ethic. 具备和实现优秀的职业道德。 Demonstrated greathospitality skills and sensitivity to guest needs. 良好的服务待客技巧预知客人的需求。 Demonstrated a goodunderstanding of food production. 对食物产品知识的充分了解。 4.        Computer Knowledge 电脑知识 Knowledge ofMS office software, worked with Micros, Opera, MC, and major operating systems 会使用微软办公软件，Micros, Opera, MC及主要营运系统 5.        Language Proficiency 语言能力 Demonstrated excellent communicationskills in English and Mandarin. 具备优秀的英语和普通话表达能力。

工作地全国 JOB REQUIREMENTS:(无四星级以上酒店管理工作经历的均不予考虑) 1.Minimum seven (7) years experience in Human Resources functions, at least five (5) years of which must be in a managerial position in a 4 or 5-star hotel managed by overseas hotel management company. 2.Strong background in employment, employee relations, benefits, wage and salary, employee training, accident prevention, and government regulations and policies as they impact HR. 3.Take an active role in professional HR organizations. 4.Instill a guest service attitude in all employees. 5.Experience in training and developing employees with limited education/experience. 6.Strong organizational skills. 7.Fluency in English spoken and written.

工作职责：  1、结合公司业务发展需求，为公司寻找和筛选酒店管理输出潜在项目和合作方；主要拓展格兰云天·阅品牌酒店。 2、深度挖掘市场潜在资源，重点负责业务开发城市及周边区域内渠道布局的规划并积极拓展。 3、收集并掌握酒店行业政策、市场动向，制定项目拓展策略，定期提交年、季、月度的业绩完成情况分析。 4、跟进合作项目，开展项目考察、项目分析、尽职调查、风险评估，进行市场调研分析，撰写项目定位、策划及实施方案并提出建议，为项目开发和运营管控提供决策支持。 5、实施开展酒店项目发展工作，包括项目接洽、业主沟通、项目调研、价值判断、合同签约跟进等，负责合作项目开发、洽谈及合同签订工作，负责业主沟通工作和关系维护。 6、从签约完成到开业前全程的跟进及内外协作，确保业务顺畅开展；与业主方代表/投资人保持良好沟通。 任职资格：  1、本科以上学历优先；  2、丰富的酒店项目资源和人脉关系；  3、熟悉酒店行业，具备大型酒店集团/酒店管理公司项目拓展、业务发展岗位经验为佳；  4、熟悉品牌管理输出的工作流程及相关知识，熟知相关政策法规；  5、良好的表达能力、沟通协调能力、学习能力、执行力，强烈的责任心和抗压能力。

工程部总监 1.具有大专以上工程专业毕业文凭； 2.具有四、五星级国际酒店五年以上相关职位的工作经验； 3.工作主动，目标导向，协调能力强； 4.英文口语及书面表达能力强者优先； 5.有酒店开业经验者优先考虑。 工作地：全国

Administration 1.Ensures that all associates deliver the brand promise and provide exceptional guest service at all times. 2.Oversees the preparationand update of individual Departmental Operations Manuals.. 3.Conducts regular divisionalcommunications meetings and ensures that departmental briefings and meetingsare effective and conducted as necessary. Customer Service 1.Ensures that all associates deliver the brandpromise and provide exceptional guest service at all times. 2.Ensures that associates also provideexcellent service to internal customers in other departments as appropriate. 3.Spends time in public areasobserving associate-guest interaction and talking with guests, working throughHeads of Department to coach associates in guest service skills as necessary. 4.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. 5.Maintains positive guest and associate interactions with good working relationships. Financia 1.Maximizes associateproductivity through the use of multi-skilling, multi-tasking and flexiblescheduling to meet the financial goals of the business as well as theexpectations of the guests. 2.Ensures that each profitcenter (e.g. Outlet, Bar, Banquets) is operated in line with maximizing profitwhile delivering on the brand promise. 3.Ensures that each costcenter (e.g. Stewarding) operates with the lowest possible cost structure whilealso delivering on the brand promise to the guest. 4.Coordinates the preparation of the AnnualBusiness Plan for Food andBeverage. 5.Analyses business performance strategically tofacilitate accurate and meaningful forecasting, involving the respectiveDepartment Heads as appropriate. Prepares, utilizes and updates an Annual Marketing Plan, broken down as necessary by department. 5.Manages costs proactivelybased on key performance indicators, working through the respective Department Heads as appropriate. 6.Ensures that all hotel,company and local rules, policies and regulations relating to financial recordkeeping, money handling and licensing are adhered to, including the timely andaccurate reporting of financial information. 7.Assists in the inventorymanagement and ongoing maintenance of hotel operating equipment and otherassets. 8.Participates in weeklyyield and revenue management meetings actively, overseeing the appropriatepricing structures to maximize yield and overall profits in Outlets. Marketing 1.Prepares, utilizes andupdates an Annual Marketing Plan, broken down as necessary by department. 2.Evaluates local, nationaland international market trends, vendors and other hotel/restaurant operationsconstantly to make sure that the hotel’s own operations remain competitive andcutting edge. 3.Encourages Department Heads to look for Marketingand Public Relations opportunities to increase awareness and ultimatelybusiness. Operational 1.Ensures that all companyminimum brand standards have been implemented, and that optional brandstandards have been implemented where appropriate. 2.Monitors all operations,especially during peak business periods, working through the respectiveDepartment Heads to make adjustmentswhere necessary. 3.Provides feedback on theresults of the Hysat and ensures that therelevant changes are implemented. 4.Works closely with other LeadershipCommittee members in a supportive and flexible manner, focusing on the overallsuccess of the hotel and the satisfaction of hotel guests. 5.Ensures that Food andBeverage associates work in a supportive and flexible manner with otherdepartments, in a spirit of “We work through Teams”. 6.Ensures that all associatesare up to date with the availability of seasonal and new products on themarket. 7.Tastes and monitors thefood and beverage products served throughout the operation, providing feedbackwhere appropriate. Human Resources 1.Oversees and assists in therecruitment and selection of all Food and Beverage associates. Ensures thatDepartment Heads follow hotelguidelines when recruiting and use a competency-based approach to selectingtheir associates. 2.Oversees the punctualityand appearance of all Food and Beverage associates, making sure that they wearthe correct uniform and maintain a high standard of personal appearance andhygiene, according to the hotel and department’s grooming standards. 3.Maximizes the effectivenessof Department Heads by developing each oftheir skills and abilities through the appropriate training, coaching, and/ormentoring. 4.Conducts annual PerformanceDevelopment Discussions with Department Headsand supports them in their professional developmentgoals. Ensures that they inturn conduct annual Performance Development Discussions with their associates. 5.Ensures that each Head ofDepartment plans and implements effective training programmers for theirassociates in coordination with the Learning Manager and their Departmental Trainers. 6.Encourages associates to becreative and innovative, challenging and recognizing them for theircontribution to the success of the operation. Other Duties 1.Is knowledgeable instatutory legislation in associate and industrial relations. 2.Understands and strictlyadheres to Rules and Regulations established in the Associate Handbook and theHotel’s policies concerning fire, hygiene and health and safety. 3.Maintains strong,professional relationship with the relevant representatives from competitorhotels, business partners and other organizations. 4.Responds to changes in theFood and Beverage function as dictated by the industry, company and hotel. 5.Carries out any otherreasonable duties and responsibilities as assigned.

岗位职责： 1、 储备期间协助总经理做好酒店的经营管理工作，落实总经理分派的各项工作任务。 2、 需到体系内培养基地挂职培养，至少分管两个及以上部门，以熟悉体系标准，加深企业文化认同。 3、 协助区域总参与区域内的筹备项目，负责两个及以上业务模块的筹备工作。 4、 外部招募的储备总经理，需集中总部学习，并安排其学习酒店SOP及企业文化培训。 5、 内部选拔的储备总经理，需交叉学习至少两个其他部门的业务。 6、 储备培养时间3-6个月，储备到期或有需要匹配的新项目时，对储备总经理进行匹配度评估（包括能力素质、企业文化等），并结合储备期评估标准，将通过评估的储备总经理推荐至合适项目任职。 岗位要求： 1、需服从全国外派。 2、年龄30-45岁之间，大专以上学历，旅游管理、酒店管理相关专业优先。 3、5年以上部门总监或3年以上总助、副总工作经验，酒店市场销售、房务管理出身优先考虑。 4、良好的沟通技巧，较强的语言表达能力和灵活的处事能力。 5、较强的组织协调能力，能独立处理对内对外各种关系。

Celebrate the joy of life at Kerry Hotel, Pudong, the first of a new class of luxury hotels from the Shangri-La Group. With a premier city-centre location and cutting-edge facilities, your stay is engaging at every turn. Kerry Hotel Pudong offers 574 guestrooms and suites while boasting some of Shanghai’s most spacious and advanced conference and banqueting facilities. For work-life balance, we offer a well-equipped hotel sports and recreational facility in Shanghai, featuring vast exercise and spa options.The bon vivant in you would truly appreciate the exquisite cuisine orchestrated by renowned chefs across 3 restaurants. Top this off with a microbrewery, serving unique, handcrafted beers, and you may not see much of your room. When night (or day) comes, you have the choice of spacious rooms and suites, plus serviced suites in The Residences at Kerry Parkside, just next to the hotel.Even getting to the hotel is a joy.  At Kerry Hotel Pudong, you soon realize there are no rules, only possibilities. We are currently looking for a Director of Communications to join our Sales Marketing team.   The Role Plans, manages, directs, controls, co-ordinates and participates in all communications activities. However, the emphasis must be on the PR aspect of communications mix, which remains critical to this role.Under the general guidance and supervision of the Director of Sales & Marketing and within the limits of established hotel policies and procedures, it is vital for the person in this role to establish and sustain excellent communications in all channels in order to enhance the prestigious image of the hotel and by doing so, contribute to the revenue s of the hotel.   Requirements Good communication skills in English (both written and spoken) Minimum of 2 years of experience in a similar capacity Good communication and interpersonal skills with strong leadership A self-starter, confident, tactful and a team player Excellent marketing skills Good communication and interpersonal skills

熟悉酒店管理公司集采流程。 单体酒店（国际联号酒店优先）采购出身，有酒店管理公司采购负责人任职经历（不少于3年）。 有江浙沪工作经历（不少于3年），有成熟的采购合作渠道。

工作地全国 Duties and Responsibilities Familiar with all terms and conditions of the management agreement and ensure that they are adhere to. Maintain complete accounting books and records of the hotel as per the Company’s policies and procedures and the local rules and regulations. Implement local finance and accounting procedures to ensure compliance with local government regulations, after approval from the corporate office. Prepare and interpret the financial statements and reports of the hotel timely. Audit the accounts, records and transactions of the hotel, and exercise ongoing efforts to streamline internal control procedures. Implement all necessary controls in order to safeguard the assets of the hotel and maintain records for the furniture, fixtures and equipments, operating equipment, supplies and inventories. Ensure that physical inventories of all supplies are being taken on a monthly basis and of all operating equipment on a quarterly basis. Assist in compiling, together with the General Manager and Heads of Department, all budgets and forecasts covering all activities of the hotel and maintain proper budget any control procedures. Assist the administration of credit and collection procedures, which are in fact the responsibility of the General Manager. Implement all necessary controls to minimize cost and loss and maximize returns and profit. Give proper advice on the financial impact of all business decisions. Understand Howard Johnson International and / or hotel tax obligations, seeking the assistance of locally-appointed auditors or tax experts. Ensure all the requisite licenses are in place for foreign exchange dealings, imports, liquor, swimming pools, entertainment and so forth from the appropriate regulatory agencies. Review and ensure proper procedures and controls of purchasing, receiving, storing, and requisitioning functions. Administer and control cash management which may include investing in time deposits in banks approved by Howard Johnson International and/or the owner as stipulated in the hotel management agreement, as well as obtaining overdraft facilities whenever necessary. Liaise with both internal and external auditors in compliance with the Company’s requirements. Administer the EDP department and ensure that the hotel computer system and software are fully utilized, well safeguarded and properly maintained. Keep and safeguard all contracts, leases, insurance policies, licenses, and all legal and financial documents. Administer Howard Johnson International and hotel insurance matters in conjunction with the locally appointed insurance agent. Assist the General Manager in the compilation of all the departments’ written policies and procedures into the hotel’s own in-house policy manual. Job Qualification:(无四星级以上酒店管理工作经历的均不予考虑) University degree or equivalent (Financial) More than 10 years hotel financial related experience Good English and computer skill

岗位职责 根据上级的工作指示和酒店确定的经营方针和目标，负责制定房务部年度预算、经营计划，并有效组织实施与监控，实现预期目标，严格控制成本和降低消耗，以最小的成本，获取最大的经济效益。 1. 制定房务部各部门的经营计划，组织实施和控制，确保实现预期目标； 2. 主持建立并完善客房部和前厅部的各项规章制度、服务程序及标准，并指挥实施； 3. 制定客房部和前厅部的年度预算，严格控制成本和降低消耗； 4. 监督考核客房部和前厅部的服务工作质量，督导各部门经理切实抓好对员工的岗位业务培训，严格执行规定的工作流程和质量标准，保证优质高效地完成各项服务工作； 5. 负责客房部和前厅部的安全管理工作，督促各部门落实各项安全管理制度，切实做好安全防范工作； 6. 完善房务部的服务设施，健全房务部设备财产和物料的管理； 7. 主持房务部工作例会，布置任务，检查督促各部门工作进度，协调工作关系，研究解决经营管理中出现的问题； 8. 做好与酒店各部门之间的沟通和配合工作； 9. 督导和考核本部门员工的工作绩效，保证部门工作目标的实现； 10. 指导培训员工，不断提高本部门员工的业务知识和工作技能； 11. 定期巡视抽查房务部所负责管理的区域并做好有关记录，收集宾客的各项意见和要求，以便及时发现、改进问题，提高服务水准； 12. 处理重大投诉时间，及时采取措施，弥补可能产生的不良影响，并对典型案例进行分析和培训，避免同类问题重复发生，提高客人满意度； 13. 做好上级要求的其他工作。 任职要求 1. 大专及以上学历； 2. 具有10年以上高星级酒店工作经验，5年以上酒店前厅部或客房部管理工作经验；具备高星级筹开酒店同等职位者优先考虑。 3. 全面接受过系统前沿性国际酒店理论，掌握酒店经营管理知识及标准服务流程，熟悉酒店前厅、客房、康乐经营管理专业知识及全面质量管理知识，懂得成本管理与核算，具备财务管理理论尤佳，了解市场营销和公共关系知识； 4. 理解国际或国内高端酒店品牌的经营理念，熟悉经济合同法、旅游法规、消防、治安管理条例、宗教常识和风俗习惯； 5. 具有根据酒店发展目标和发展规划，组织和领导所属部门完成工作目标的能力； 6. 具有协调各方面关系、培训员工、调动员工工作积极性、提高服务质量和经济效益的能力。

此岗位工作地点： 上海浦东新区酒店项目储备 【岗位职责】 1、负责餐饮部行政管理工作,制定并实施餐饮经营的所有计划。 2、负责实现部门的营业收入指标和利润指标。 3、与行政总厨一起筹划和设计菜单，开发当地需求的餐饮产品。 4、熟悉饭店管理理论、餐饮管理理论、营销学和服务心理学。 5、协调与其他部门的工作关系，确保宾客得到满意的餐饮产品和良好的服务。 6、制定餐厅推销策略，督促员工做好食品饮料的推销工作，提高餐饮销售收入。 7、建全物资管理制度，对餐厅的设备、物资、用具等严格管理。 【岗位要求】 1、大专以上文化程度；2年以上同岗位工作经验。 2、精通本部门的业务知识，熟练掌握中餐、西餐、酒吧、茶馆的技能及管理技巧。 3、熟悉 食品原材料采购、储藏和厨房生产、餐厅服务全过程，善于安排各个环节的工作，能保证餐饮管理的协调发展。 4、具有食品原材料加工、餐饮成本核算方面的知识。掌握各种产品配方、各种食品原材料出料率标准，控制产品质量和成本消耗。 5、具有社会活动能力、组织领导工作能力和实际工作能力；善于调动餐饮 部各级管理人员的积极性。

岗位职责： 在公司发展战略下，参与制定酒店项目的战略目标，并统筹运营项目全生命周期的战略目标分解。 1. 负责执行并落实酒店高品质运营战略，并在执行过程中对各部门各渠道实现品质策略的协调及决策。 2.负责酒店的经营管理和日常运转工作，确保各营业目标的圆满实现。 3. 深入酒店各项经营管理，搭建酒店运营标准化体系、管理流程、工作标准，及各项管理制度的贯彻执行。确保餐厅各部门之间良好合作关系，发现矛盾与问题及时协调与处理。 4. 通过运营标准管理体系提升品牌及价值，提升对客服务质量，积极拓展会员数量，加快品牌布局。 5. 维护好酒店资产，加强酒店资产的管理，确保酒店资产的完整性。 6. 负责定期组织对行业发展趋势、酒店运营状况和市场竞争能力的调研，结合酒店的品牌定位，反馈总经理并共同研究，提出优化运营服务标准的策略和方案，确保酒店的正确经营方向。 7.依据总经理的工作方针制定部门的年度收入预算与运营计划，并组织安排具体实施计划并达成预算。 8.负责搭建酒店管理团队，并致力于提升职业度与执行力。 9.负责建设与发展运营团队，组织计划人员的招聘 培训 考核从而满足运营与业务拓展的需要。 10.把握市场行情，负责酒店的年度市场计划的制定，部署及监督与实施。（对外合作、渠道管理、媒体合作、推广策划等相关工作的落实）。 11.负责整个酒店的成本控制（各项财务费用的管理与控制），发现问题及时调整并执行新的措施。 12.负责酒店公共安全、食品安全、消防等，定期检查各项安全的执行状况，协调处理餐厅外部公共关系。特别把握国家有关食品卫生方面的方针、政策，作相应的总结。 任职要求： 1、本科及以上学历，3年以上国际星级酒店或轻奢酒店运营管理经验，酒店管理、旅游管理专业，有同岗位工作经验者优先； 2、深谙星级酒店服务管理理念，对新形势下的酒店服务有独道的想法； 3、良好的执行能力，善于利用互联网进行传播推广能力； 4、有较强的规划、沟通、协调管理能力，良好的系统思考分析能力，强烈的自我驱动能力； 5、具备酒店筹备、开业工作经验，能接受外地出差。

Responsible for overall supervision, planning, control and coordination of all activities of personnel engaged in office administration and operation of the department. 负责监督、计划、控制及协调有关办公室行政管理及本部门各餐饮的工作。 Over 8 years and above F&B working experience. 具有8年及以上酒店餐饮相关工作经验。 Fluent Engligh speaking, writing and well communication. 英语流利，能进行日常沟通。

岗位职责 1、负责团队个人销售业绩指标100%达成； 2、负责开发区域属地大客户资源，制定属地化销售策略，开发指标100%达成； 3、维护重点客户关系，深度挖掘客户需求，提升企业客户复购率； 4、负责协同锦江丽笙集团资源，整合存量及市场资源分配，提升酒店整体销售业绩占比； 5、负责酒店营销及生态联动，提升品牌在行业内的影响力。 岗位要求 1、至少3年及以上品牌酒店销售管理经验； 2、具备良好的企业大客户资源（如500强、国有事业单位等）； 3、具备TMC商旅销售优先； 4、具备良好的数据思维能力； 5、具备较好的协调能力，具备良好的责任心 6、具备团队协作及团队管理能力

Job overview职位概述 The Events Director will manage and provide day-to-day leadership tothe Events Team, respectively. As such, the Events Director is responsible forsuccessful event execution, which includes steps such as meeting/eventplanning, co-ordination with hotel operations and clients before, during andafter each meeting/event. 会议销售总监将会议销售管理和会议销售提供日常领导团队,分别。因此,会议销售主管负责执行成功的会议销售,其中包括步骤如会议/活动策划,协调与酒店运营和客户之前,期间和之后每次会议/活动。 This role also involves working closely with the MICE FulfillmentTeam to develop expertise in understanding sectorial/customer needs to driveguest satisfaction and incremental revenue. 这个角色还包括与团队销售实现团队密切合作开发专业知识在理解分类/客户需求推动客人满意度和增量收入。 Duties and Responsibilities工作职责 FINANCIAL RETURNS  财务回报 ·    Develop deep understanding andknowledge of key sectors targeted by hotel and ensure products and services areahead of competition to maximise guest satisfaction ·     发展关键领域的深刻理解和知识的目标酒店和确保产品和服务的竞争,提高客人满意度 ·    Provide creative input intoMeetings Product Development to maintain a point of differentiation bydeveloping innovative product and revenue opportunities ·     为会议提供创意产品开发维护的分化通过开发创新产品和收入机会 ·    Ensure the timely follow-up andpursuit of strategic relationships with customers and stakeholders in order todrive the highest levels of guest experience ·     确保战略关系的及时跟进和追求与客户和利益相关者为了推动客户体验的最高水平 ·    Contribute actively to thecompilation of annual business plan and strategic sales & marketing plans ·     贡献积极编制年度业务计划和战略销售&市场营销计划 ·    Conduct and/or assist the salesteam with customer negotiations ·     行为和/或协助销售团队与客户谈判 ·    Ensure timely delivery ofMaster Invoice to customers and help with facilitating payment ·     确保交货及时掌握客户和帮助促进付款发票 ·    Participate in the preparationof the annual departmental operating budget and financial plans. Monitor budgetand up sell products and services while minimising waste to increase revenue ·     参与准备年度部门经营预算和财务计划。监控预算和销售产品和服务而最小化浪费增加收入 ·    Negotiate food and beverageprices, function space, and hotel services within approved departmental bookingguidelines ·     食品和饮料价格谈判、功能空间、批准部门预订和酒店服务指南 PEOPLE   员工团队 ·    Direct day to dayconference/convention activities, plan and assign work, and establishperformance and development goals for team members ·     直接每天会议/会议活动,计划并分配工作,为团队成员建立性能和发展目标 ·    Provide effective leadership toevents teams, including the ability to direct activities according to therelevant detailed SOPs ·     会议销售提供有效的领导团队,包括能够直接根据相关活动详细的安抚 ·    Enhance team performancethrough effective communication and coordination with other departments. Ensureappropriate staffing levels based on guest volume. Develop and sustaineffective relationships with clients, maximizing satisfaction and on-sell opportunities ·     提高团队绩效与其他部门通过有效的沟通和协调。确保适当的人员编制基于客人体积。发展和维持有效的与客户的关系,最大化满意度和上卖出的机会 ·    Communicate to his/her superiorany issues encountered and other relevant information ·     和他/她的上级交流遇到任何问题和其他相关信息 ·    Organise training sessions,daily briefings and other meetings as required; ensure staff has the tools,training and equipment to carry out job duties ·     组织训练,每日简报和其他会议要求,确保员工有工具、培训和设备进行工作职责 ·    Conduct periodic formal reviewswith the Events Team on their targets and goals ·     进行正式的定期评审和会议销售团队目标和目标 ·    Conduct Annual Performancereviews, set Key Performance Objectives and Personal Development plans in linewith IHG standards and brand standards for each member of the team ·     进行年度绩效考核,设定关键绩效目标和个人发展计划符合洲际酒店标准和品牌标准为每一个团队的成员 ·    Recommend and/or initiatesalary, disciplinary, or other staffing/human resource-related actions inaccordance with hotel or company rules and policies ·     建议和/或启动工资、纪律、或其他人事/人力资源相关行为依照酒店或公司的规则和政策 ·    Act as escalation point forclients and members of Events Team and provide resolution to issues ·     作为升级点客户和项目团队的成员,并提供解决问题 GUEST EXPERIENCE  客户体验 ·    Process customer inquiries inaccordance to specified service standards ·     过程客户调查按照指定的服务标准 ·    Develop and deliver relevantdocumentation to the customer (e.g. loyalty programmes, area attractions,restaurants, facility information) ·     开发和交付相关文档给客户(如忠诚计划,区域景点、餐厅、工厂信息) ·    Assign appropriate designatedEvent personnel based on the event requirement ·     分配适当的指定会议销售人员基于会议销售的要求 ·    In the pre-event planningprocess, consult with the meeting planners to identify optimal meeting roomconfiguration, recommendation on meeting/break flow, menu planning, food &beverage coordination, table arrangements, decoration options, etc. to improvemeeting efficiency and productivity ·     在事前规划过程中,咨询会议规划者识别最优会议室配置中,建议在会议/打破流,菜单规划,食品和饮料协调,表安排,装饰选项等提高会议效率和生产率 ·    Ensure the team meets with eachmeeting planner daily to debrief on daily events, review consumption, bill andany exceptions to contracted billing and review estimates of final billing ·     确保团队会见每次会议策划人每日对日常会议销售汇报,审查消费,比尔和简约的计费和审查任何异常的估计最终的账单 ·    Plan and conduct pre-eventmeetings with clients and catering staff to determine potential enhancements tothe guest experience ·     计划,开展事前会议与客户和餐饮员工来确定潜在的增强客户体验 ·    Analyse and action againstclient satisfaction surveys to improve services and identify further businessopportunities ·     对客户满意度调查分析和行动来改善服务和确定进一步的商业机会 RESPONSIBLE BUSINESS 负责的业务 ·    Develop awareness andreputation of the hotel and the brand in the local community ·     发展意识和酒店的声誉和品牌在当地社区 ·    Coordinate safety and securityinitiatives to ensure meetings flow smoothly with minimal interruptions orproblems. Coach and advise clients on meeting options and alternatives thatpotentially reduce waste, save energy and have a minimal impact to the environment ·     协调安全措施,确保会议顺利流以最小的干扰或问题。教练和建议客户会议选项和选择可能减少浪费,节约能源,对环境产生最小的影响 aCCOUNTABILITY责任范围 This is a senior level position in a full service luxury, resort, ormajor flagship hotel with high volume catering, banquet, and/or conventionfacilities. May manage professional level and administrative Events teammembers. 这是一个提供全方位服务的豪华高层位置,度假胜地,或与高容量主要旗舰酒店餐饮、宴会、和/或会议设施。团队成员可以管理专业水平和管理会议销售。 Performance of this role should be measured by the following keymetrics: 这个角色的表现应该由以下关键指标 ·    Key Performance Objectives setannually (as per IHG policy) ·     关键绩效目标(根据洲际酒店政策) ·    Process compliance as theindicated compliance in the Standard Operating Procedures ·     流程遵从性的表示合规标准操作程序 ·    Lead Handover Quality ·    领导交接质量 ·    Other Events KPIs ·    其他会议销售 ·    Repeat sale or upsellingrevenue ·    重复销售或销售收入 ·    Customer feedback/satisfaction ·    客户反馈/满意度 QUALIFICATIONS AND REQUIREMENTS任职要求 Degree or Diploma. A minimum of one year of relevant experience orequivalent work experience in team management, and 2 – 5 years of relevantexperience in customer relations and/or event management in Hospitality or arelated service industry, F&B /Banquet Operations experience preferred. 学位或文凭。至少一年的相关工作经验或相关工作经验,团队管理,和2 - 5年的相关经验,客户关系和/或会议销售管理在酒店或相关服务行业,餐饮/宴会操作经验者优先。 Expected to possess the following skills: 将具备以下技能: ·    Experience and knowledge ofestablishing and mentoring an office based sales team ·     经验和知识建立和指导基于办公室的销售团队 ·    Experience to Room Divisionfunction ·    经验划分功能空间 ·    Good communication andnegotiation skills ·    良好的沟通和谈判技巧 ·    Ability to take initiative,adapt to change, meet deadlines and commitments, and complete tasks andprojects as required ·     积极主动,适应变化,满足期限和承诺,按要求完成任务和项目 ·    Strong organizing skills andplanning skills ·     很强的组织能力和策划能力 ·    A high level of knowledgepertaining to policy and procedure and communicates knowledge effectively toall personnel when applicable. ·     高水平的知识有关政策和程序和通信知识有效地适用时所有人员 ·    Demonstrates clear andeffective verbal and written skills for the purpose of obtaining and conveyinginformation to clients, technicians, management and team members as well asproducing reports ·     演示清晰和有效的口头和书面表达能力为目的的获取和传递信息给客户,技术人员,管理和团队成员以及生产报告 ·    Excellent PC skills (includingMS Office) ·     优秀的电脑技能(包括办公软件)

【JOB OVERVIEW 职位描述】 Direct the financial operations of the hotel to ensure the security of hotel assets. Report to GMs and owners on financial state of hotel and make recommendations to improve hotel profitability. Serve as primary contact for all hotel financial - and accounting-related issues with owners, auditors (internal and external) and regulatory agencies. 主管酒店财务工作，确保酒店资产的安全。向总经理及业主汇报酒店财务状况，提出建议提升酒店利润。作为酒店所有财务及会计事务的主要联系人与业主、内外部审计员及监管机构接洽。 【DUTIES AND RESPOMSIBILITIES 工作职责】 1.Use financial analysis, data trends and market information toanticipate needs, identify operating/financial issues, and recommend actions tomaximise financial return. 通过财务分析、数据趋势及市场信息来预测需求，发现运营与财务问题，推广有效举措扩大财务 回报。 2.Create the annual operatingbudget for the property and provide analytical support during budget reviews toidentify cost saving and productivity opportunities for department heads. 制定酒店年度运营预算，在预算审核过程中提供各种数据分析支持，帮助各部门领导节约成本、增加产能。 3.Analyse ROI for capitalprojects prior to committing funds and, upon completion, determine ifanticipated results were achieved. 对非经常开支项目在分配资金之前先分析投资回报，并在项目结束时判断是否达到预期收益目标。 4.Maximise cash flow performanceof the hotel through controls on inventory (avoid excessive supply), credit andcollection, disbursements, deposits and remittances.  通过控制库存（避免过多存货）、信贷和收款、垫付款、定金和汇款等方式使现金流最大化。 5.Review rates and recommend rate strategy to the GeneralManager; participate in sales strategy meetings. 审查酒店各项服务定价，向总经理推荐定价策略；参加销售策略会议。 6.Manage day-to-day activities,plan and assign work, and establish performance and development goals for teammembers. Provide mentoring, coaching and regular feedback to help manageconflict, improve team member performance, and recognise good performance. 处理员工日常事务，计划并分配工作，为每个员工设立工作绩效目标。为员工提供教导、辅导并给予定期反馈，帮助解决各种员工矛盾，提升员工绩效，并对员工表现优异之处予以认可。 7.Educate, train and motivatefinance and accounting teams to achieve hotel revenue goals. Ensure staff hasthe information, market data, tools and equipment to successfully carry out jobduties. Provide direction to hotel employees on how decision-making impactsprofits. 为酒店财务和会计部门员工提供教育、培训，并予以适当鼓励，促使酒店达成收益目标。确保员工获得完成工作职责所需的信息、市场数据以及各种工具与设备。指导酒店员工了解决策对盈利的影响。 8.Promote teamwork and quality service through dailycommunication and coordination with key department heads. 通过与主要部门领导进行日常沟通和协作促进团队合作、提高服务质量。 9.Respondquickly to guest requests in a friendly manner. Follow up to ensure guestsatisfaction. 迅速、友好地对宾客提出的要求予以回应。跟进问题解决情况，确保宾客满意。 10.Ensure accounting practices, support the guest experiencethrough payment options (example: credit card systems, room charges), inventorycontrols and financial dispute resolution. 通过确保酒店会计业务可有效支持其他部门，并通过灵活支付方式（如信用卡系统、客房收费）、库存控制以及解决财务纠纷来为宾客提供良好的入住体验。 11.Implement and maintain acceptable accounting practices asrequired by company policy and procedures. 根据公司政策和操作流程执行并维护可行的会计操作。 12.Develop and implement financial control procedures andsystems; maintain records for internal and external audits; ensure compliancewith government regulations and contractual agreements. 开发并执行财务控制流程和系统；维护记录以供内部和外部审计使用；确保在工作中遵守政府法规、合约协议。 13.Participatein local recognised professional and industry organisations. 加入受本地认可的专业与行业组织。 14.Manage hotel contracts(example: vendor leases and/or service contracts). 管理酒店合同（如：供应商租约和/或服务协议）。 15.Perform other duties as assigned. Also serve asmanager on duty. 完成其它分配的任务。需要担任MOD。 16.Have basic legal knowledge related to the hotel industry. 具备与酒店行业相关的基本法律知识。

What will I be doing? The cluster DOF role is responsible for the supervision and day to day control of the Finance Department of covered hotels, including but not limited to the timely delivery of financial statements and reports and controlling all assets of the hotel. People Management • Supervises the Team Member (Team Management) • Team Development (Mentoring; Training/Guiding) • Recruitment Reporting & Financial Analysis • Produces internal financial reports in an accurate and timely manner for the daily work of the Management Team (Month-end Report & Owner Report) • Is responsible for budgeting and forecasting of annual profit, capital, cash, and other short-term plans • Review/Implement Finance policies, procedures, and operating guidelines Control & Commercial Awareness: • Miscellaneous Requests/Activities (Insurance claims; submissions to government agencies; outsourcing contracts/services) • Operational related investigations/reviews • Preparation & adherence to External Audits; Internal Audits & any other Audit by local government agencies Direct reports • Onsite Accountant What are we looking for? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: •University Preferred Commerce Degree in Accounting and Management • At least 2 years of working experience as Financial Manager or higher position in the hospitality industry • Previous experience in a managerial operational accounting role • Fluent in written and spoken English • Good relationship with the local bank and government agencies • Thorough knowledge of federal, state and local laws • Proficient in Microsoft Office applications • Ability to lead, to provide guidance and to develop team member • Ability to train, motivate, evaluate, mentor and direct associates and managers to meet desired ends • A resourceful individual who is creative and able to maintain flexibility • Line operations management and labor related experience preferred

【岗位职责】 1、制定工程部的组织机构和管理运行模式，使其操作快捷合理。 2、总结归纳运行和维修、制定和审定设备设施及建筑装潢的预防性维修计划、 3、负责工程部的节支运行、跟踪，控制水、电、油、等的消耗并严格控制维修费用。 4、根据营业情况和气候及市场能源价格情况，提出节能运行的计划和运行维修费用预算。 5、负责协调和酒店相关的市政工程等业务部门的关系，以获得良好的外部环境。 6、审定员工培训计划，定期对员工进行业务技能、服务意识、基本素质的培训。 【岗位要求】 1、3年以上同岗位工作经验。有一定外语水平，能借助工具书阅读有关专业文献。 2、必须掌握机电工程设计基础知识、熟悉电子通讯设备、计算机、暖通、空调、给排水设备、电梯等的使用和维护管理，熟悉基建、环境保护、安全生产、劳动保护方面的政策与法规。 3、能充分领会总经理的经营意图，正确处理上下级之间、部门之间的关系，并能组织指挥工程部各项工作计划的实施，确保工程部的正常运转。 4、有强烈的事业心责任感，有较强的自学能力和适应性，秉公办事，不谋私利。 5、身体健康，精力充沛。

岗位职责 会计及财报相关 · 统筹管理事业部各企业/公司的财务核算、会计记账及各类财报的编制工作，确保财务数据准确可靠，会计记录真实完整，财报的编制符合法规及监管要求； · 对接集团总部财务，根据集团要求的格式和类型定期提供各类财报数据以便集团编制合并财务报表； · 统筹管理事业部各项应收、应付账款和对账等工作； 税务及票据管理 · 统筹管理事业部各企业/公司的税务核算及季度、年度的税务申报工作，在合法合规的范围内进行合理、有效的税务筹划； · 及时掌握政府颁布、更新的各类与企业经营或酒店行业相关的财税政策并加以贯彻执行； · 根据财税管理政策和制度管理及使用各类票据，包括支票、汇票、各类有价证券等； 系统支持及管理 · 主导财务系统在各企业/公司的上线及使用，根据业务需求协助IT完成财务系统与TMS、PMS、OA等各第三方系统对接的测试及实施； · 协助IT及第三方系统公司上线实施TMS系统； 资金及银行管理 · 通过资金管理系统对事业部各企业/公司的整体资金进行动态管理，包括资金需求预测及使用规划，监控资金余额，防止欺诈或挪用资金等； · 协调银行关系，根据资金计划合理规划和管理各项银行资金、贷款等，提升资金使用效率，避免贷款逾期还款（如有）； · 协助管理各项财务专用章、银行印鉴及U盾等的保管和使用； 预算及预测 · 协助部门负责人制定年度预算，定期更新经营预测； · 监控关键财务指标，监督预算的执行情况并加以必要的分析和管控，协同FP&A对事业部经营业绩定期进行分析和评估，并向管理层提供评估和分析报告； · 根据事业部、集团要求汇总、编制并提供各类数据统计、分析报表； 内控及外部审计 · 根据集团管理政策以及事业部业务需求，协助建立并健全事业部各项财务管理政策和制度，督导各职能的执行；识别并纠正任何潜在违规倾向，对于违规事实需及时向直属部门主管和事业部管理层进行汇报并跟进后续整改工作； · 对接集团审计及外部审计，与第三方审计师联络、协调、沟通说明，解决审计师提出的任何与财务相关的审计问题，对于审计报告中提出的审计意见或建议进行后续整改或实施； · 对接并应对政府相关部门对于事业部下属各企业的定期或突击财税审计、稽核及现场工作检查等，确保各企业/公司的合法、合规经营； 资产管理、共享及其他 · 建立和健全事业部固定资产管理政策，搭建事业部固定资产管理体系，对所属固定资产进行动态管理，确保账实相符； · 协助构建事业部财务共享中心，建立共享财务的运营和管理模式； 其他由部门主管根据业务需要而分配的各项工作。 任职要求 工作经验 · 10年以上连锁酒店集团或大型商业、地产类集团财务工作经验，3年以上集团总部财务管理岗位经验； 教育背景 · 全日制大学本科或以上财务管理、会计专业， 中级以上会计职称； 专业技能 · 熟练掌握用友，金蝶等常用财务软件的设置和使用，熟练掌握GC GAAP及IFRS财报标准，CPA或ACCA优先； 其他技能 · 具备较强的抗压能力和执行力，能独立完成管理层交付的各项任务； · 具备较强的跨部门协作和团队管理能力，能有效地与各业务部门及集团职能之间进行协作并推进相关工作的达成； 具备商务英语书写和交流能力，大学英语六级或雅思，托福等对应等级。

岗位职责 1、负责餐饮部行政管理工作,制定并实施餐饮经营的所有计划。 2、负责实现部门的营业收入指标和利润指标。 3、与行政总厨一起筹划和设计菜单，开发当地需求的餐饮产品。 4、熟悉饭店管理理论、餐饮管理理论、营销学和服务心理学。 5、协调与其他部门的工作关系，确保宾客得到满意的餐饮产品和良好的服务。 6、制定餐厅推销策略，督促员工做好食品饮料的推销工作，提高餐饮销售收入。 7、建全物资管理制度，对餐厅的设备、物资、用具等严格管理。 岗位要求 1、大专以上文化程度；5年以上同岗位工作经验。 2、精通本部门的业务知识，熟练掌握中餐、西餐、酒吧、茶馆的技能及管理技巧。 3、熟悉 食品原材料采购、储藏和厨房生产、餐厅服务全过程，善于安排各个环节的工作，能保证餐饮管理的协调发展。 4、具有食品原材料加工、餐饮成本核算方面的知识。掌握各种产品配方、各种食品原材料出料率标准，控制产品质量和成本消耗。 5、具有社会活动能力、组织领导工作能力和实际工作能力；善于调动餐饮 部各级管理人员的积极性。

【岗位职责】 1、负责通过公关和促销活动实现集团和酒店在本地和国际上的定位目标。 2、协助销售总监开发公关促销计划及制作预算。 3、与媒体、本地社区、客户及酒店总部保持密切联系，代表、宣传酒店形象。 4、保证所有的宣传资料和广告都达到集团的标准，维护酒店的良好形象和定位。 5、开拓并实施公关活动，负责制作促销资料、对媒体宣传资料及安排在媒体对饭店的报道。 6、开发并跟进酒店的各项市场活动。 【岗位要求】 1、与媒体、各营销渠道及组织机构沟通并提供合适的材料以确保他们有足够的资料促销酒店的服务。 2、积极主动组织丰富的市场公关及广告媒体的活动。 3、发布酒店重大事件及促销新闻。 4、建立，保持与广告商和公共关系组织的关系。 5、在本地市场内，通过参加各种营销活动，树立酒店的形象。 6、负责各类材料、图片、数据库，资料库和文档等。 7、维护酒店和集团的形象。 8、了解竞争对手的活动，以便在制定战略时使用这些信息。 9、计划与协调酒店赞助的活动。 10、组织有关活动提高酒店在市场的形象。 11、参与准备和制定部门/小部门/分部门的目标。 12、开发并执行市场公关/广告媒体计划去完成整个酒店的目标与媒体，并与公关客户保持联系。 13、参与准备战略计划。 14、积极地与主流媒体交流去提高酒店在市场的曝光率或撰写文章。 15、掌握市场营销数据。 16、主动承担发展，执行酒店年度公关计划和广告活动。 17、在销售总监的指导下，组织活动包括邀请媒体等。

工作地：上海市嘉定区 岗位职责： 1、全面负责酒店的运行和管理。 2、负责确立酒店的经营管理方针、发展方向、组织机构和完善酒店的长远规划及年度经营计划，并指挥实施。 3、负责建立健全酒店内部的组织系统、运行机制及各项规章制度；协调各部门关系；审批各部门的请示、报告。 4、责研究并掌握市场变化及其发展趋势，制定价格体系，适时提出阶段性工作重点，并组织实施。 5、审定酒店的内部财务制度和分配方案，审定酒店的预算、决算、更新改造和投资方案，审定并签订酒店的重要合同。 6、审定酒店的市场营销方案，不断开拓市场。审定酒店培训计划，提高服务员等各部门员工素质和服务质量。 7、主持召开酒店每周的经理例会及总经理办公会。 定期向集团汇报工作，认真贯彻执行集团的各项标准。 任职资格： 1、五年以上连锁酒店管理与运营经验； 3、精通酒店经营管理，熟悉管理流程及关键步骤； 4、具有较强的亲和力和敬业精神，为人正直、诚实，性格开朗； 5、思维敏捷，具有较强的组织、协调、沟通能力及分析问题、解决问题。