岗位职责： 1、及时有效的和宾客沟通，确保给顾客及时的答复。 2、及时准确的为酒店内外宾客转接电话。 3、准确及时的为客人传递信息，确保顾客隐私。 4、采取必要行动，及时有效的处理顾客的不满，适当的时候告知宾客关系经理。回访客人，确保客人对解决方法满意。 5、轮班，有夜班班次 岗位资格： 1、有同岗位工作经验至少1年及以上，有国际品牌工作经验者优先。 2、工作态度积极、细致。

【岗位职责】 1、查看交班记录，了解上一班的移交事项，并负责处理； 2、熟悉预订资料，了解客情，尤其要记住即将来电的贵宾、常客的姓名，了解酒店的所有活动； 3、熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益； 4、熟练总台各项专业业务和技能，搞好对客服务； 5、熟练掌握店内信息，提供准确的问讯服务； 6、负责为下榻酒店的宾客办理入住登记手续； 7、负责客房钥匙的管理和发放工作并严格遵守验证制度； 8、制作有关报表，为其它部门提供准确的接待信息。 【岗位要求】 1、高中以上文化程度，有一定英语口语基础； 2、性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感； 3、通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。

【岗位职责】 1、按照酒店流程清扫客房，及时补充客房用品。 2、管理楼层物品，严格控制客用消耗品。 3、发现房间设备损坏，地毯、墙纸污迹应做好记录，及时通知主管。 4、严格执行安全制度，确保客房安全。 5、及时反馈宾客信息和意见。 6、房间内如有需洗涤的客衣按收衣程序送洗并送回。 7、协助楼层完成对客服务工作和相关后勤保障工作。 8、参加客房部相关培训并考核过关。 9、完成领导交办的其它工作任务。 【岗位要求】 1、身体健康，而且适应长时间工作 2、能够承受工作压力 3、能适应倒班工作 4、有酒店业客房服务员工作经验优先考虑

岗位职责 1.完成餐厅的各项工作，确保餐厅良好的运作 2.与客人进行积极互动，收集客人建议，并上报管理层 3.按照部门工作计划，参与部门员工进行岗位技能培训，提升餐厅服务质量 4.能灵活处理客人投诉等问题，提升客人满意度，同时善于发现问题，为餐厅管理提出建设性建议 岗位要求 1.服务意识强，有良好的管理技巧、沟通技巧 2.良好的团队合作精神，具备较强的组织协调能力 3.掌握必需的食品、酒水知识，有西餐服务技能

岗位职责 1. 保证营业场所的洁净卫生。负责布草的送洗、点数与记数工作。 2. 负责场所内物品的摆设，做好服务前准备工作，保证所有的器材无斑无迹，准备营业所需物品。 3. 补充所缺的出售品。 4. 熟悉各项服务项目，了解其价格，掌握服务方式。 5. 按所规定的服务程序与规格，为宾客提供服务。 6. 将各类用过的物品分类送至指定的地点摆放，并及时补充。 岗位要求 1.男性发展方向为救生员，需要持有救生资格证。 2.女性发展方向为康乐部接待员，有一定英语基础优先考虑。

1.确保接听和转达所有与部门相关的信息，以保持既定标准并取得客户的满意。 2.接收 、记录并分发各种报告 3.准确接听 、记录并传达客人的请求 4.负责每天将客房情况准确的输入电脑并调查各种异常情况 5.保持和更新管理数据 6.确保工作区域和设备得到良好的清洁和修缮 7.按要求参加会议和培训活动 8.遵守并执行客房部的各项标准和工作程序

【岗位职责】 1、掌握所负责楼层的住客状况，提供对客服务。 2、管理好楼层定额物品，严格控制客用品消耗，做好废品回收。 3、负责对结帐房间的查房工作。 4、负责查收宾客洗衣、酒水的送回和补充工作。 5、负责楼层公共区域卫生的清洁工作和部分房间的清洁工作。 6、负责杯具的清洁与消毒工作。 7、负责脏布草的收集、更换与新布草的折叠、摆放工作。 8、完成易耗品的每期盘点工作。

【岗位职责】 1、查看交班记录，了解上一班的移交事项，并负责处理； 2、熟悉预订资料，了解客情，尤其要记住即将来电的贵宾、常客的姓名，了解酒店的所有活动； 3、熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益； 4、熟练总台各项专业业务和技能，搞好对客服务； 5、熟练掌握店内信息，提供准确的问讯服务； 6、负责为下榻酒店的宾客办理入住登记手续； 7、负责客房钥匙的管理和发放工作并严格遵守验证制度； 8、制作有关报表，为其它部门提供准确的接待信息。 【岗位要求】 1、性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感； 2、通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。

Job Summary 职位简述 Ensure correct and timely receipt and issues of all food, beverage and general store items and maintenance cleanliness of loading dock / receiving area. Over-all responsibility for team success by agreeing implementing and monitoring individual and team objectives and targets whilst ensuring company policies and procedure. Received all supplies and compiles records of supply transaction: verifies that supplies received are listed on PO. 确保收货正确及时，保持卸货平台/收货区域干净卫生。通过赞同、执行和监督个人和团队的目标来对团队的成功全面负责同时确保公司的政策和规则。 收取所有供应和编制相应记录，核实所收货物属于订单所列明 Key Duties and Responsibilities 主要义务和职责 1. Ensure that the Atlantis Sanya policies and procedures regarding keys and store security are enforced at all times. 确保关于钥匙和仓库安全的相关政策规则一直得到执行 2. Maintain self-restrain and discipline. 维持自我约束及纪律 3. Ensure that Receiving is hygienically cleaned. 确保收货干净卫生 4. Organize the Receiving area as per expected deliveries.  依据预期交货组织收货区域 5. Ensure all equipment’s ready required for smooth and efficient functioning of the operation (like weighing scale/ trolleys/ basket and Thermometer etc.) 确保所有保障运营顺畅高效所需设备准备妥当 6. Receive the material delivered by the suppliers based on the Purchase orders released by the Purchase department as per the laid down schedules. 收货须以采购部按既定计划所下采购订单为基础进行 7. Check the material for the correct quality, quantities, price and delivery date as per purchase order issued by Purchase. 依照采购部所下采购订单检查所收物料质量、数量和交付时间是否正确 8. Check all the materials for any defect/ spoilage during receiving process. 在收货过程中检查所有物料是否有缺陷/腐烂 9. Maintain the hygiene standard of the receiving area as per Atlantis and the Municipality standard and regulations. 依据亚特兰蒂斯及中国政府相关准则和标准维持收货区域的卫生标准 10. Complete the required documentation process (Temperature logbook/ Vendor vehicle registration record) for the department as laid down by the hotel P&P and Municipality guidelines. 依据酒店政策规则及中国政府相关指引保持记录和完成所需文件处理（温度日志/供应商机动车注册记录/检验证书） 11. Coordinate & assist Purchase, Stores and F&B and as regards to day to day operation on short and non-delivered items. 协调配合采购、仓库和餐饮部门关于日常运营所短缺的物料 12. Coordinate & assist Logistics dispatch team as regards to day to day operation i.e. documentation, distribution and hygiene etc. 协调配合物流配送组关于日常运营的工作，例如文件、分配和卫生等等 13. Ensure that correct deliveries are made and posted properly into Iscala soft and generate the Daily Receiving Report on basis of the material received. 确保正确的收货记录录入并发布在ISCALA系统中，在每日收料基础上形成每日收货报告 14. Report Officer Receiving any unusual amount of material being requested which does not justify the purchase/ Inventory cost. 向收货主管报告任何无法证明合理性的不正常的数量需求 15. Update the Officer Receiving on a daily basis regarding the day to day operation in his area. 向收货主管更新本区域范围内的日常运营情况 16. Ensure that receiving operation of the hotel is efficiently carried out. 确保收货操作高效进行 17. Assist the department in all areas of operation in the best possible manner. 以尽可能好的方式协助所有区域的部门的运营 18. Other duties as assigned 其他指定责任

Job Summary To Assist the Director or Manager, Learning and Development with the support and co-ordination of all administrative related issues in the department. Key Duties and Responsibilities Maintain records, filing systems and computer file Attend meetings in order to record minutes. Work and coordinate closely with departmental training coordinator on training arrangement and administration matters. Coordinate and direct office services, such as records and budget preparation and housekeeping, in order to assist the managers.

Follows Atlantis Quality Standards and procedures within his operation 遵守亚特兰蒂斯的质量标准和程序 ▪ Assists supervisor/team leader in best practice and continuously seeks to improve existing standards and procedures and communicates the same to higher level 在工作中协助主管和领班并不断提高目前的操作流程和标准程序 ▪ Handles operating equipment and furniture with care 小心处理营运物品及家具 ▪ Responds attentive and assertive to guest needs in appropriate manner and time or as per standard 在合适的时间，按照合适的方法或按照标准回复客人的需求 ▪ Maintains assigned tables, clears and removes plates as per needs, serves drinks and food as per standard 根据需求布置桌子，清理和收拾餐盘，按标准提供餐饮服务 ▪ Maintains clean and impeccable order in the working areas 工作区域保持干净整洁有序 ▪ Be updated with food and beverages knowledge required to carry out duties 更新餐饮知识并在工作中运用 ▪ Supports Team Leaders in the sections when needed 在需要的时候支持领班工作 ▪ Provides a link between kitchen and service areas 在厨房与厅面间起到桥梁的作用 ▪ Provides table and/or counter service of alcoholic/non-alcoholic beverages 在餐厅或吧台提供含/不含酒精的饮料 ▪ Consistently monitors quality of food and beverage being served and report any issue to the team leader/supervisor or assistant outlet manager. 始终如一检测食品饮料的质量，并向上级及时反馈 ▪ Must have basic food and beverage knowledge 必须具备基本的餐饮知识.

Welcome and seat the restaurant customers in a friendly and efficient manner and provide support to Food and Beverage service colleagues ensuring customer satisfaction and maximum seating capacity is achieved for the venue. Provide a smooth operation for lounge and be able to do the upsell as well. 欢迎并以友好高效的方式为餐厅客户提供座位，并为负责服务的同事提供支持，确保客户满意，最大程度的安排餐厅座位的利用。为休息室提供平稳的操作，并可以向客人主动推荐产品销售。

Job Summary 岗位概述 To ensure the completeness and accuracy of all payments on a timely basis 确保所有付款的及时性、完整性及准确性 Key Duties and Responsibilities 主要职责与责任 1. In conjunction with the AP Manager, develop, update as required and implement the departmental operations manual including policies, procedures and task lists in line with the overall Resort policies and procedures and relevant Government Regulations与应付经理合作，根据需要进行开发、更新，并执行部门操作手册，包括政策、程序和任务清单，并与酒店的全部政策和程序及相关政府规定相一致。 2. Ensure all subordinates are aware of and follow the operations manual, providing training as appropriate确保所有下属都了解并遵守操作手册，并提供适当的培训。 3. Ensure all Suppliers are set up in the accounting system once approved and are kept up to date确保所有的供应商在会计系统中经过批准建立并保持最新状态。 4. Ensure all Receiving Records and attached Invoices / other documentation are received intact on a daily basis, reviewed and processed in Accounts Payable. 确保所有日常接收的收货记录和附加发票/其他文件的完整性，并在应付账款中进行审核和处理。 5. Ensure all Invoices are appropriately approved and have the required supporting documentation to facilitate payment.确保所有发票的真实性及合法性，并提供所需的支持文件以便于付款 6. Ensure any queries on prices, extensions etc. are followed-up and cleared prior to final acceptance for payment.确保在最终接受付款之前对价格，延期等的任何疑问进行跟进和清算。 7. Ensure Invoices match the Purchase Order and/or other documentation including, where there is no PO, test-checking of pricing against Contracts etc.确保发票符合采购订单和/或其他文件，包括没有采购订单，对合同等进行定价检验。 8. Ensure payments are made in accordance with agreed credit terms. 确保付款与约定的付款条款一致。 9. Ensure payment runs are prepared in accordance with agreed credit terms, with all supporting documentation attached, and are checked and approved, prior to sending for signature by the approved signatories.确保付款运行是根据约定的付款条款准备的，并附有所有支持文件，并经过核准和批准，然后经过核准的签署人签批。 10. Ensure reconciliations are completed between the Suppliers Statements and the Resort records on a monthly basis and that reconciling items are followed-up and cleared on a timely basis, with any items remaining outstanding for more than 30 days or which are of concern are brought to the attention of the AP Manager / Director of Finance. 确保完成每月酒店与供应商之间的对账，并且及时跟进和清算应调节项目，任何超过30 天未完成的项目应引起应付经理/财务总监的关注。 11. Ensure reconciliations are maintained as appropriate for any sponsorship etc. arrangements and are reported on a timely basis to the AP Manager / Director of Finance确保对账工作得到适当的调节与安排，并及时向应付经理/财务总监报告。 12. Ensure regular follow-up with the main Suppliers in order to maintain a good working relationship for the overall benefit of the Resort. 确保与主要供应商的定期跟进，以维持良好的工作关系，从而确保酒店的整体利益。 13. Ensure ongoing negotiation with the Suppliers in order to improve credit terms, which may include shorter or extended terms. 确保与供应商进行持续的协商，以改善付款条款，包括缩短条款期限或延长条款期限。 14. Ensure all payments required by a certain date are paid on time and that a trace system is implemented and followed accordingly. 确保所有付款都按时支付，并追踪跟进系统相应的执行。 15. Ensure all advance or progress payments are appropriately recorded and matched against subsequent payments and liaise with Procurement to prepare a monthly report of advance payments, reconciled between Procurement and Accounts Payable records. 确保所有预付或按进度支付的付款都适当记录并与后续付款相匹配，与采购保持联系，准备每月的预付款报告，在采购和 应付账款记录之间进行协调。 16. Ensure an Aging report is prepared on a monthly basis and explanations of all amounts outstanding for 60 days or more are explained to the AP Manager / Director of Finance. 确保每月出具一份账龄分析表，并解释所有超过60 天以上的未付清金额，并向应付经理/财务总监解释。 17. Ensure various systems and reports are maintained and highlighted for key performance indicators.确保各种系统的关键绩效指标被保持和显著显示。 18. Use initiative to query and follow through on unusual transactions and undertake other audit techniques to assist with verifying the completeness and accuracy of the payments.主动查询和跟踪异常交易，并通过不同的审核方法来协助核查付款的完整性和准确性。 19. Bring to the immediate attention of the AP Manager / Director of Finance (or more senior person) any matters which appear to represent a material non-compliance with contractual agreements, possible fraud or irregularity, violation of laws or regulations, or significant deficiencies in internal control. 当出现任何疑似不遵守合同约定、诈骗、无规律可循、不符合法律法规或者重大内控缺陷的事项，应立即引起应付经理/财务总监（或者更高级别领导）的关注。 20. Ensure any required General Ledger postings are prepared on a timely basis.确保所有总账入账所需能及时准备。 21. Assist as required with the month-end Accounts process to ensure the Accounts are prepared within the required timetable and are as accurate as possible. 根据月结流程进行协助，确保账户在规定的时间内准备好，并且尽可能准确。 22. Assist as required with the annual Budget and ongoing Forecast processes. 根据需要协助年度预算及正在进行的预测的进程。 23. Ensure all records are appropriately filed for ease of future reference, tidiness and for audit purposes, and utilize electronic storage as much as possible taking into consideration all relevant Government Regulations确保所有记录整齐有序并妥善备案，并尽可能利用电子设备存储及考虑到所有相关政府法规，以便日后的审计与参考。

Job Responsibilities  岗位职责 1. Responsible for the repair and maintenance of air conditioning and refrigeration equipment in the hotel. 1.负责酒店的空调、制冷设备维修及维护。 2. To be responsible for the maintenance, servicing, repair, and management of equipment such as power substation and distribution, lighting, power supply, and generator sets to ensure the normal operation of the equipment system. 2. 负责变配电、照明、动力供电、发电机组等设备的维护、保养、维修和管理工作，确保设备系统正常运行。 3. Manage the transformer room and equipment, high and low voltage distribution room and equipment, generator room, and equipment to keep them in good operating condition. 3. 管好变压器房及设备、高低压配电房及设备、发电机房及设备，使其处于良好的运行状态。 4. Be familiar with and understand the company's HSE system. 4. 熟知了解公司的HSE制度。 5. Fulfil the shifting policy as required. 5. 按要求履行倒班政策。 Job Requirements  岗位要求 1. Have an induction certificate for air conditioning, refrigeration equipment, and high voltage electricians. 1.具有空调、制冷设备、高压电工上岗操作证. 2.Engaged in maintenance work for more than 1 year have a strong sense of responsibility and commitment, work conscientiously and responsibly, and to business excellence, with strong analytical ability and hands-on ability. Be able to bear hardships and work hard, not afraid of being dirty and tired. 2.从事维修工作1年以上有强烈的责任感和事业心，工作认真负责，且对业务经理精益求精，具有较强的分析能力和动手能力。在工作中能吃苦耐劳，不怕脏，不怕累。 3. Physically healthy and energetic. 3.身体健康，精力充沛。

1、负责宿舍，更衣室和员工餐厅的日常检查。 2、准备宿舍，更衣室和员工餐厅的月度检查报告。 3、负责办公用品的每月需求申请及盘点。 4、负责部门固定资产清单的检查和维护，如有特殊情况立即汇报给5、人力资源经理和人力资源总监。 6、维护办公设备，保证其使用状态良好，必要时与工程部联系维修事宜。 7、负责和各部门之前的良好沟通并处理部门之间的所有文档，和各部门员工及经理保持良好关系。 8、更新和维护康得思司徽，铭牌和员工卡记录。 9、根据要求保存和维护员工人事档案系统，保证其清晰有序。 10、协助组织各项员工活动，如员工年会、年度员工郊游、体育活1动、节日活动、每月生日会、月度最佳员工颁奖仪式等。 11、协助组织每月员工生日会。

岗位职责 1.保持本区域的卫生清洁，督导检查清洁工的工作； 2.负责向厨房，餐厅，酒吧提供所需用品和设备，筹划和配备宴会等活动的餐具，物品； 3.根据使用量配发各种洗涤剂和其他化学用品。 4.协调管事部主管进行各种设备，餐具的盘点工作。 5.监督本区域员工按规定的程序和要求工作，保证餐具的完整，降低破损，保证卫生质量，做好员工考勤。 6.与厨房，餐厅保持良好的关系，加强沟通。 岗位要求 1.熟悉各种餐具用具的品牌、产地、特性及价格，懂得餐具用具的分类和保管方法； 2.熟悉各种洗涤剂和清洁剂的使用方法，熟悉熟悉常用的餐具洗涤设备及操作方法，了解它们的维修保养放放； 3.有较强的责任心，工作认真踏实。

1.Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway) 对客人及其他部门的要求及时响应；在工具车中装满客用品，并将其运送到指定区域；按照程序进入客房，更换客房内的客房设施和用品；将用过的毛巾及布草更换新的并认真整理床铺，清洁浴室，撤出所有垃圾等；检查房间内是否有所有电器是否正常工作，整理桌子、家具和电器；打扫墙壁和家具上的灰尘、抛光和去除痕迹；用吸尘器清理地毯并执行楼层保养及清洁职责（例如，在客房和走廊内） 2.Once any accident is found, the accident should be reported to manager/coach immediately 一旦发现任何事故,意外等立即上报 3.Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters) 根据酒店程序处理紧急情况（例如：疏散，医疗急救，自然灾害） 4.Follow company and department safety and security policies and procedures to ensure a clean, safe, and work environment 遵守酒店和部门的安全政策，保证清洁，安全的工作环境 5.Identify and correct unsafe work procedures or conditions and/or report to Style Coach 识别和纠正不安全的操作/情况，及时汇报给造型督导 6.Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury 必须使用正确的设备，穿戴合适的个人防护服，并且采用正确的举物程序，来避免受伤 7.Complete appropriate safety training and certifications to perform work tasks 完成合适的安全培训和证书来完成工作任务 8.Collect and sign for section key and get reports from Style coach, ensure complete information is on hand before starting the job including special information such as allocated VIP and group rooms 领取钥匙后签字并且在开始上班之前拿到所需要的信息，比如当天的要到达的贵宾及团队 9.Clean and provide services to all assigned rooms including the refrigerator 清洁并提供所有客房服务以及补充冰箱 10.Ensure proper procedures in cleaning/ servicing/ turning down beds are strictly followed 确保一切清洁、服务、开夜床的程序严格遵守 11.Use proper bed making as instructed according to approved procedures 按照正确的程序以及被允许的方法来清洁房间等区域 12.Use proper procedure in cleaning bathroom/ toilet with the use of the right chemicals 用正确的程序来清洁卫生间、马桶是否用正确的清洁剂来清洁 13.Replenish all guest amenities and stationeries consumed by guest according to standard set up 补充所有客用备品以及被客人消耗的文具用品，按照标准放在规定的位置 清洁家具灰尘，确保所有地方没有灰尘 14.Vacuuming daily carpets and upholstery properly. Spot shampoo carpet and upholstery, to maintain its clean appearance 每天吸尘以及布制品的局部清洁，保持良好的外观 15.Glass should be clean, spotless and free from dust 玻璃杯必须保持清洁，无污点并没有灰尘 16.Hang up clothes for guests 为客人挂好衣物 17.Water for plant wherever necessary 需要时给植物浇水 18.Maintain upkeep of flower arrangement in the rooms. Request for replacement if necessary 需要是维护或更换鲜花 19.Set temperature in rooms, as instructed 根据指令调节温度 20.Remove stale/rotten fruits in the rooms 将坏的水果去出扔掉 21.Immediately report to the Style coach any missing or damaged furniture, fixture and equipment 如果有遗失的家具、固定资产和设备立即报告客房造型督导

Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items.  Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway) 对客人及其他部门的要求及时响应；在工具车中装满客用品，并将其运送到指定区域；按照程序进入客房，更换客房内的客房设施和用品；将用过的毛巾及布草更换新的并认真整理床铺，清洁浴室，撤出所有垃圾等；检查房间内是否有所有电器是否正常工作，整理桌子、家具和电器；打扫墙壁和家具上的灰尘、抛光和去除痕迹；用吸尘器清理地毯并执行楼层保养及清洁职责（例如，在客房和走廊内）

Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. 认知和欢迎每一位客人，微笑，目光接触，用客人的名字友好的问候。 Address guests' service needs in a professional, positive, and timely manner. 积极，专业，及时地处理客人的服务需求。 Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. 预见客人的需求，包括聆听、观察客人、询问客人，并且及时地满足客人的需求。 Access all function of computer system according to established procedures and standards. 根据政策和标准，使用电脑系统的全部功能。 Experience working in a luxury or lifestyle-related business/environment would be a highly positive attribute.  有相关奢华或引领时髦潮流的环境中的工作经验者优先。  Basic Computer Skills - Uses basic computer hardware and software (e.g., Microsoft PPT，Word, Excel etc.). 使用电脑的技能-能够使用办公软件如PPT，Word，Excel等等。 Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. 数据分析推理-迅速和准确地分析数据来处理工作相关的事务。

1.Control Room orCommand Centre shall always be manned 24 hours by the Loss prevention officerassigned and shall not be left unattended under any circumstances. 控制室或指挥中心应始终24小时有防损员，并且在任何情况下不得无人看。 2.Loss preventionofficer manning the Control Room or Command Centre must be alert at all timeand to record all incident reports from various post and any instructions givenby Loss prevention Supervisor or Director Loss prevention 控制室或指挥中心的防损员必须随时提醒，并记录各个岗位的所有事故报告以及防损主管或防损部总监发出的任何指示。 3.Loss preventionofficer on duty at Control Room are engaged in the following duties whichrequires full commitment. 在控制室值班的防损员必须遵循以下职责 to monitor the CCTV and the Fire Alarm Control Panel 监视CCTV画面和火灾报警控制面板 4.To record,verify and clear all various property, declaration and other relevant formsleaving or entering the hotel premise. 记录并核实离开或进入酒店的各类财产，监督出门证的使用 5.Project a professional, confident, efficient and reassuring image tohotel guest, visitors and staff alike. 为酒店的客人，访客和员工提供一个专业，自信，高效和可靠的形象。 5.To monitor andhave a proper key control. Conduct daily checks on the Key Control Log   Book and also to that all keys are in tagand properly registered. 对借钥匙日志进行日常检查，并且所有钥匙封包都有签名标签并正确登记 6.Monitor the operation of all electronic security devices, alarm andsurveillance systems. 监控所有电子安全设备，报警和监视系统的运行 7.Loss preventionofficer on duty is to observe incoming and outgoing personnel, staffs,employees of the hotel and vendors, contractors and visitors on their hand luggageand bags. 值班防损应观察进出的工作人员，酒店员工，供应商，承包商和访客的手提行李和包裹 8.Loss preventionofficer is to inquire from the contractors, vendors and visitors of theirbusiness in the hotel and to direct them to the check point (time keeper) toregister and obtain their respective security passes. 防损员须向来酒店办理业务的承办商，供应商及访客查询，并指示他们前往检查站（TK）登记及取得其各自的通行证。 9.To ensure thatall guest rooms are closed at all time. 确保所有客房门始终处于关闭状态 10.To checkperiodically on general appearance and turn-out of whole building during hoursof duty. 定期检查整个建筑物的整体外观和周围情况 11.To perform anyother related duties which may be assigned from any time by the Director Loss prevention, Assistant Loss prevention Manager or Loss prevention supervisor 执行防损总监，防损副经理和防损主管随时分配的任何其他职责。 12.Take independent action as authorized when necessary to deal with anyemergency. 在必要时采取独立行动，以处理紧急情况

1.To have a completeunderstanding of, and adhere to the company’s policy relating to the WStandard. 须完全理解并遵守公司有关W酒店标准的政策。 2.To assistcolleagues, in supporting culinary teams, if required, to enhance team spirit,develop credibility, respect, openness and trust. 协助同事，支持厨房团队，同时，以增强团队合作精神，培养诚信，尊重，开放和信任。 3.To reportaccidents and sickness immediately to the Chef De Cuisine, with clear andconcise details as required. 要立即向宴会副厨师长报告事故和疾病，并提供清晰，简明的细节要求。 4.To identify andrequest assistance prior to any breakdowns. 任何事故发生前，要提前确认并请求协助。 5.Attends meetingsand briefings as instructed by the Chef de Cuisine, and clearly and conciselydisseminates relevant information to related teams, if required. 按照厨师长的指示出席会议和例会，如有需要，并同时清晰、简明的向团队传递相关信息。 6.To relay anybreakdown related information to the Chef de Cuisine immediately, to enableroot cause identification and eradicate re occurrences. 立即向厨师长汇报任何故障相关信息，以确定根本原因并防止再次发生。 7.To respond tochange positively, in the departmental function as dictated by the industry,company or hotel. 要积极应对变化，在行业，公司或酒店带来的变化下让部门的正常运作。 8.To have a completeunderstanding of, and adhere to the company’s policy relating to Food hygieneand Safe Food Handling practices. 全面理解并遵守公司食品卫生政策和食品安全操作规范。 9.To have a completeunderstanding of, and adhere to the culinary standards relating to recipes,preparation methods and plating standards in your outlets. 全面了解并遵守餐厅的烹饪标准，包括食谱，制作方法和操作标准。 10.To liaise with theStewarding Manager in order to ensure high standards of cleanliness aremaintained in all areas of the kitchen, such as machinery, small Kitchenequipment, floors and fridges 与管事部经理保持协作，以确保厨房所有区域保持高标准的清洁度，如机器，小型厨房设备，地板和冰箱。 11.To ensure thatoperating and kitchen equipment is maintained to a good standard with minimumbreakage. 确保操作和厨房设备保持一个良好的标准和最低破损率。 12.To ensure anyoperating equipment malfunction is communicated to the Chef de Cuisineimmediately, to allow for engineering response. 确保任何操作设备故障立即通知厨师长，以便工程部做出响应。 13.To ensure all“quality ingredients’’ are professionally prepared in accordance with recipes,plating guides, buffet set ups, with an emphasis on maximizing production timeand minimizing waste, to support the Culinary Team achieve its financialgoals-targets. 确保所有“优质原料''按照食谱，操作指南和自助餐的设置进行专业准备，最大限度的利用生产时间和减少浪费，以支持烹饪团队实现其财务目标，控制食物成本。 14.To assist in thedevelopment of a safe and clean working environment. 要协助建立发展，安全和清洁的工作环境。 15.To take aprofessional interest and responsibility for the quality of incoming produce,ensuring that all food merchandise is in accordance with order sheets,receiving records and purchasing specifications. 对来货产品的质量有专业的认识和责任，确保所有食品符合订单，记录和采购的规格。

1.To assist the Chef de Partie in thedaily operation of the Kitchen, the Commis 1 requires good leadershipqualities, organizational and communication skills, and is fully responsiblefor outlet operation, in the absence of the Sous Chef. 为协助饼房督导在厨房中的日常运作, 饼房厨师1级需要良好的领导素质，组织和沟通能力，并全面负责食品操作，在饼房副厨师长缺席时候。 2.To assist colleagues, in SupportingCulinary teams, if required, to enhance team spirit, develop credibility,respect, openness and trust. 协助英才，支持烹饪团队，同时，以增强团队合作精神，培养诚信，尊重，开放和信任。 3.To report accidents and sicknessimmediately to the Pastry Chef, with clear and concise details as required. 要立即向饼房厨师长报告事故和疾病，并提供清晰，简明的细节要求。 4.To identify and request assistance priorto any breakdowns. 任何事故发生前，要提前确认并请求协助。 5.To relay any breakdown relatedinformation immediately to the Pastry Chef, to enable root cause identificationand eradicate re occurrences. 立即向饼房厨师长汇报任何故障相关信息，以确定根本原因并防止再次发生。 6.To liaise with the Stewarding Manager inorder to ensure high standards of cleanliness are maintained in all areas ofthe kitchen, such as machinery, small Kitchen equipment, floors and fridges 与管事部经理保持联系，以确保厨房所有区域保持高标准的清洁度，如机器，小型厨房设备，地板和冰箱。 7.To ensure that operating and kitchenequipment is maintained to a good standard with minimum breakage. 确保操作和厨房设备保持一个良好的标准和最低破损率。 8.To ensure any operating equipmentmalfunction is communicated to the Pastry Chef immediately, to allow forengineering response. 确保任何操作设备故障立即通知饼房厨师长，以便工程部做出响应。 9.To identify and request assistance ifrequired, prior to any breakdowns occurring. 在任何故障发生之前，如有需要，确认并请求帮助。 10.To adhere to all pre-determined set-uptimes and breakdowns for each meal period-event. 要坚持所有预先确定的时间和清理每餐期事件前的检查。 11.To follow all control and keyprocedures. 要遵循所有控制和关键的程序。 12.To ensure all “quality ingredients” areaccurately ordered, received and stored following F.I.F.O. rotation. 确保所有“优质原料”，在准确订购、接收和存储之后遵循保持先进先出的原则。 13.To ensure all “quality ingredients’’ areprofessionally prepared in accordance with recipes, plating guides, buffet setups, with an emphasis on maximizing production time and minimizing waste, tosupport the Culinary Team achieve its financial goals-targets. 确保所有“优质原料''按照食谱，操作指南和自助餐的设置进行专业准备，最大限度的利用生产时间和减少浪费，以支持烹饪团队实现其财务目标。 14.To assist in the development of a safeand clean working environment. 要协助建立发展，安全和清洁的工作环境。 15.To take a professional interest andresponsibility for the quality of incoming produce, ensuring that all foodmerchandise is in accordance with order sheets, receiving records andpurchasing specifications. 对来货产品的质量有专业的认识和责任，确保所有食品符合订单，记录和采购的规格。 16.To assist the storeroom Receiving Clerkin reviewing the quality of goods received, if required, 如有需要，协助仓库收货员审核收货质量。 17.To perform daily inspections of allwalk-in refrigerators, reach INS, to ensure that proper rotation of food isadhered to prior to and upon completion of your shift.

1.Complete required Stylepaperwork, including reports, worksheets, activity logs, and checklists 完成造型部的文字工作，包括报表，记录，和检查表 2.Contact Engineering,At Your Service (AYS), or Style office directly for urgent repairs 对于紧急维修，联系工程部，总机，或者造型部办公室 3.Respond promptlyto requests from guests, Welcome, or W&W requests 及时的回应客人，前厅和总机的要求 4.Requestpreventative maintenance or non-urgent repairs using appropriate method (e.g.,Hotline, Guest ware, Mystique, MLR communication) 用合适的方式，要求非紧急和预防性的维护 5.Document andreport outstanding issues that need to be handled to the manager/coach aftershift is completed 班次完成后，记录和报告突出的事件和问题 6.Check with theappropriate source (e.g., Style office, manager/coach) for additional assignmentsthroughout the shift 在班次中，通过合适的渠道来完成额外的任务 7.Identify roomassignments and type of cleaning required for each room based on codes listed onassignment sheets/work boards 根据工作表，识别分房和清洁类型

招西厨房厨师/领班： 1.根据标准食谱卡、为客人及员工准备和制作食品。 2.工作中服从管理。 3.遵守本部门的标准及程序。 4.保持高标准的个人卫生及形象。 5.确保正确安全的使用所有装备、机器和工具。 6.高标准的保持工作区域、存储区域、保鲜及冷冻冰箱的卫生、干净整洁。 7.保证准确收货和充足的库存。 8.保证所有的厨房设备正常工作如有问题马上报告。 9.参与培训员工。 10.餐加所有相应级别的培训。 11.保持安全可靠的工作环境。 12.采取行动排除危险,向上级或经理报告危险隐患。 13.坚持和保证遵守所有的政策程序，和国际大酒店员工手册。 14.随时使用酒店客人满意标准为客人和员工服务。 15.在团对内有效工作。 16.完成上级交待的其它任务。