1.Open and close shift in accordance with the manager checklist.
按照经理的安排表来开始和结束一天的营运。
2.Initiate aggressive guest interaction through seeking and soliciting feedback from guests.
与客人进行积极的互动,来寻找和征求反馈。
3.Train, maintain and enforce all Marriott service standards in the outlet.
在餐厅中,培训、维持和执行所有万豪的服务标准。
4.Strong ability to handle cash and knowledge of proper issuance of bills according to captain order.
有良好的财务方面的知识
• 确保下级做好服务前的准备工作。
• 确保有足够的用品,并申请所需采购的物品。
• 确保员工完成辅助工作。
• 询问客人对饭菜和服务是否满意,并要明确客人的要求或需要。
• Ensure subordinates carry out pre-service duties.
• Ensure adequate supplies of materials, and requisition for general supplies.
• Ensure subordinates properly carry out side duties.
• Checks guest satisfaction and attend to guest requests or inquiries regarding food and services.