To
assist in supervision and coordination of preparing and cooking a la minute
orders.
协助菜肴的准备和烹制工作。
To
prepare the daily requisition for all needed food items.
每日备货。
To
check on dispense of food to guests and help other colleagues when they are
busy serving guests.
业务繁忙时,帮助其他同事为客人服务。
To
observe and test the serving food, check all the food items and plates are
prepared according to the established policies and recipes.
检查所有食物,确保所有食物按照标准食谱来制作。
To
see to food orders are prepared efficiently.
确保备料充足。
To
assist the Sous Chef and Junior Sous Chef in working out recipes and
presentation of new dishes.
协助经理和副经理完成新菜菜谱和摆盘。
To
check that good working conditions are maintained in the kitchen.
确保厨房设备设施运营正常。
To
ensure that the Hotel cost control policies and procedures are followed.
贯彻酒店成本控制政策。
To
ensure cleanliness, proper handling and maintenance of kitchen equipment,
utensils and work areas.
确保工作环境干净,厨房设备设施清洁和保养。
To
take full responsibility of kitchen if superiors are not on duty.
负责并跟进所有日常厨房工作。
To
learn the Hotel's fire and safety procedures and operation of the kitchen and
fire fighting equipment.
知道酒店消防和安全程序以及厨房灭火设备的操作。
To
follow and enforce safety and hygiene standards set by the Hotel and Food &
Environmental Hygiene Department.
贯彻和执行酒店和卫生部门指定的卫生和安全标准。
To
minimize wastage and optimize yield.
减少浪费优化产量。
To
check quality and quantity of received goods.
检查货品质量和数量.
SUMMARY 摘要:
Thisposition is responsible for assisting guests; checking in / checking out guestsaccording to the established procedures. Major functions include awareness of the guest’s preferences ensuringthe room assignment and set up/ reparation meets the guest’sexpectations.Dealing with guest’s requests and handling them according to thehotel policies & procedures with professionalism and courtesy. Undertakingany other duties and responsibilities as required by Front Desk Manager and theFront Office Management.
此职位负责为客人提供热情周到的接待,根据酒店流程有效率地办理入住/退房;主要职能包括了客人的喜好从而分配房间,并且能够为满足客人期望做准备。根据酒店规章制度,专业并有效地处理客人需求,殷勤周到。完成前台经理或者前厅部管理人员指派的其他工作。
SPECIFIC JOB KNOWLEDGE,SKILL AND ABILITY 专业知识及工作技能、技巧要求:
· Fluent in English/Mandarin spoken/written
流利的英语,普通话及其他语言将被优先考虑
· Knowledge of the OnQ system or different PMS isan advantage
熟练OnQ或者其他酒店管理系统优先考虑
· Experience for working shifts rotation,including Night Shift.
有翻班工作经验,包括夜班。
· Well presented, smart and outgoing personality
性格开朗、头脑灵活、工作踏实
REQUIRED QUALIFICATIONS 必要的资历要求:
· Minimum 1 year experience in a similar positionin a comparable hotel. Front Office knowledge is an advantage
至少一年及以上同岗位的工作经验,前厅部相关工作经验优先考虑
This position is responsible for assisting guests from the very first moment; Welcoming the guest to Shanghai, to the property, open the car door, accompany them to the reception, Handling their luggage according to the "luggage service" described in the Brand Service Standards.
Familiarize the guests with the hotel’s facilities and anticipate to guest’s inquiries and requests.
Undertaking any other duties and responsibilities as required by the Bell Captain.
此岗位要求从客人到店的第一时刻给予客人热情的问候,为客人开车门, 引领客人去前台。根据品牌服务标准提供行李服务,熟悉酒店设施设备,为客人提供预见性的服务和回答。服从行李员领班给予的任何工作安排和职责。
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY 专业知识及工作技能,技巧要求:
1. Good understanding of Mandarin and English.
良好的营运和中文能力
2. Familiarwith the Hotel facilities
熟悉酒店设施
3. Knowledgeof the city attractions/events and restaurants
熟悉城市、宴会活动和餐饮信息
REQUIRED QUALIFICATIONS必要的资历要求
1. MinimumHalf year experience in a similar position in comparable hotel.
半年类似酒店的工作经验