• Responsible for staff scheduling and payroll cost to ensure adequate coverage according to established practices and maximize on labor potential; Plans work assignments based on room occupancy forecast, Event orders and VIP list. Adjust schedules to meet emergencies, coordinates with other managers regarding emergency staffing.
负责所有的员工出勤编排及薪酬控制，确保精准的符合已制定的要求并最大化劳动力潜能，以客房入住率、活动要求及贵宾名单等来分配工作。调整时间来处理紧急事件，并就紧急事件与其它部门经理协调。
• Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.
维持合适的销售、客人投诉、解决方案、人事及设备记录。
• Maintains established par stock of food and also Beverages par stock for smooth operation.
维持并制定平均库存量等来确保一个平稳的操作。
• Maintains established par stock for Beverages to ensure that according to hotel standard.
确保按照酒店的标准维持和制定平均库存。
Make frequent suggestions to Management in reference to improvement of general operation, F&B promotions, cost control and profitability.
频繁的就总体操作、餐饮促销、成本控制及收益等提出建议。
• Establishes control procedures for reconciliation of Cashiering before and after service.
在服务前后都需制定收银的的协调控制程序
• Completes weekly restaurant inspection; checks overall restaurant appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance request as necessary.
完成周期餐厅内视察，检查餐厅的整体情况，固定设备的修理，试用及操作设备，有必要的情况下申请设备维护。
• Participates in the planning of menus & beverage lists.
参与菜单和酒水单的计划
• Responsible for holding daily briefings and monthly communication meetings to discuss various aspects of food service and preparation with employees.
负责开展每日例会及每月沟通会议来与员工讨论所遇到的各种问题。
• Implements and enforces safety regulations and house rules
执行和强调安全制度和各种常规
• Attends to guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures.
投身于客人任何有关食物和服务等的投诉、要求或询问等，并及时的采取正确的措施。
• Be familiar with changes and trends in the competition and the market place.
熟悉市场上的变化及趋势和竞争等。
• Observes and records employee performance, hence able to make recommendations regarding employee promotions.
观察和纪录员工的表现，在升迁等问题上提出建议。
• Trains personnel according to established procedures; conducts orientation of all new employees and ongoing training of all staff.
按照以指定的程序培训员工，组织新员工的酒店介绍和所有在职员工的培训。
• Conducts interview with prospective employees.
与预见的员工组织面试。
• Establishes effective employee relations and maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.
制定有效率的员工关系并维持高效率并专业的道德规范及良好的态度对客人、客户及部门经理及员工。
• Perform other related duties & special projects as assigned by the supervisor
随时执行上级分配的其他相关任务或特殊项目
