Assist in Managing Daily RestaurantOperations
协助管理餐厅日常运营
1.Assist the Restaurant Manager in formulatingand executing the restaurant's operational plans and budget.
协助餐厅经理制定并执行餐厅的运营计划。
2.Supervise the daily work performance ofrestaurant staff to ensure service quality and food quality meet hotelstandards.
监督餐厅员工的日常工作表现，确保服务质量和菜品质量达到酒店标准。
3.Coordinate work among various departmentswithin the restaurant to ensure smooth information flow.
协调餐厅内部各部门之间的工作，确保信息流通顺畅。
Supervise Standard Execution
监督标准执行
1.Ensure that the restaurant's operationscomply with hotel policies and procedures, including food safety, hygiene, firesafety, etc.
确保餐厅的运营符合酒店的政策和程序，包括食品安全、卫生、消防安全等方面。
2.Supervise the implementation of various normslisted in the department's work standards and procedure manuals.
监督部门工作标准和程序手册中列出的各项规范的贯彻执行。
Employee Motivation and Training
员工激励与培训
1.Motivate employees to provide excellentservice and enhance customer satisfaction.
激励员工提供优质服务，提升顾客满意度。
2.Assist the Restaurant Manager in stafftraining to improve employees' professional competence and service levels.
协助餐厅经理进行员工培训，提升员工的工作能力和服务水平。
Marketing and Customer RelationshipManagement
市场营销与客户关系管理
1.Ensures thatall guest and associates deliver the brand promise and provide exceptionalguest service at all times.
确保所有员工向所有其他部门的内部客人提供优质服务
2.Maintains positive guest and colleagueinteractions with good working relationships.
保持良好的与客人、员工间的互动及合作
3.Assist the Restaurant Manager in formulatingand executing marketing plans to enhance the restaurant's reputation andinfluence.
协助餐厅经理制定并执行市场营销计划，提升餐厅知名度和影响力。
4.Manage the customer database, analyzecustomer needs, and provide personalized services.
管理客户数据库，分析客户需求，提供个性化的服务。
5.Actively seek cooperation opportunities withcustomers, promote hotel facilities, and increase restaurant revenue.
积极寻求与客户的合作机会，推销酒店设施，提升餐厅收入。
Cost Control and Financial Management
成本控制与财务管理
1.Assist the Restaurant Manager in costcontrol, including expenses for wages, ingredients, beverages, etc.
协助餐厅经理进行成本控制，包括工资、食材、饮料等方面的费用
2.Analyze catering statistics to provide decision-making support.
分析餐饮统计数据，提供决策支持。
3.Ensure that the restaurant's financialrecords are accurate and comply with local laws and regulations.
确保餐厅的财务记录准确无误，符合当地法律法规。
Safety and Hygiene Management
安全与卫生管理
1.Ensure that the restaurant's hygienestandards comply with local health department requirements.
确保餐厅的卫生标准符合当地卫生部门的要求。
2.Supervise employees' compliance with safetyoperating procedures to ensure the safety of employees and customers.
监督员工执行安全操作规程，确保员工和顾客的安全。
Competitor Analysis and Industry Trends
竞争对手分析与行业趋势
1.Regularly conduct competitor analysis tounderstand market dynamics and competitors' strategies.
定期进行竞争对手分析，了解市场动态和竞争对手的策略。
2.Keep abreast of industry trends and providesuggestions for restaurant innovation and improvement.
关注行业趋势，为餐厅的创新和改进提供建议
Other
其他
1.Must be able to flexibly handle varioussituations in restaurant operations and possess problem-solving
需要灵活应对餐厅运营中的各种情况，具备解决问题的能力。
2.Actively participate in team collaboration,work closely with the Restaurant Manager and other departments, and jointlypromote the development of the restaurant.
积极参与团队协作，与餐厅经理和其他部门紧密合作，共同推动餐厅的发展。
3.Abide by hotel rules and regulations, respectemployees' work achievements, and maintain the hotel's good image.
遵守酒店的规章制度，尊重员工的劳动成果，维护酒店的良好形象。
-This jobdescription outlines the core responsibilities and main aspects of the DeputyManager of the Chinese Restaurant and does not encompass all duties orqualifications. In actual work, you will need to flexibly adjust your workfocus and direction based on the specific situation and needs of therestaurant.
-此岗位职责旨在描述中餐厅副经理的核心工作内容和主要层面，并非涵盖所有职责或资历要求。在实际工作中，您将需要根据餐厅的具体情况和需求，灵活调整工作重点和方向。
