Duties and Responsibilities工作职责
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Develops the hotel’s HR strategy in conjunction with the mission, goals and objectives of the hotel and presents to Executive Committee
根据酒店的目标和方向制定酒店的人力资源战略,并呈交给酒店行政委员会审阅。
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Establishes at the property, the IHG HR framework including:
为酒店设立洲际酒店集团的人力资源框架,内容包括:
①The organization structure
组织结构
② HR Policies and Procedures
人力资源规章制度
③Develops staffing policies & Recruitment system
员工配置制度及招聘制度
④ Training procedures
培训制度
⑤ Performance Appraisal system & Transfer and promotion procedures & Reward and recognition system
工作表现评估系统、调任和晋级程序、员工奖励认可制度
⑥Hotel succession plan
酒店接班人计划
·Conducts training for manages in HR specialtyareas (recruitment; effective roster costing; appraisals, etc )
为经理们提供与人力资源领域相关的培训 (招聘,轮班成本最低化,评估等)。
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Develop strategies to correctoperational problems relating to staff (including absenteeism, turn over,retention, morale etc)
制定纠正与员工相关的工作问题(包括旷工,人才流动,稳定员工队伍,员工士气等)
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Provide advice to the General Managerwhich will assist in the meeting of strategic objectives
为总经理提供建议以便协助酒店实现战略目标。
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Respond to requests for information frominternal and external sources, including Corporate Office
处理来自内部和外部(包括集团总部)的工作要求。
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Maintain remuneration scales inaccordance with financial objectives, Plan bonus, commission and incentiveschemes
制定与财务计划相符合的薪酬标准,奖金,佣金和奖励方案。
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Prepares efficient work schedulesconsidering the hotel and labor requirements
在考虑酒店和劳力需求后制定高效的工作时间表。
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Works with Director of Finance in thepreparation and management of the Department’s budget
与财务总监一起编制和管理部门预算。
RESPONSIBLE BUSINESS:
企业责任
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Develop awareness andreputation of the hotel and the brand in the local community and promote teammember involvement in local community.
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提升酒店与品牌在本地的知名度,鼓励员工积极参与本地社区活动。
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Ensure compliance with relevantemployment laws and hotel or Group policies and procedures.
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确保遵守相关劳动法律法规及酒店或集团的政策与流程。
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Research and investigate allworkplace issues to discover facts, identify potential risks to the hotel or Group, and facilitate resolution through your employee relations programmes.
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对工作中发生的问题进行调查和研究,了解事实情况,即时发现对酒店或集团可能造成的潜在风险,并通过各类员工关系项目来推动问题的解决。
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Collect and maintain data fromexit interviews, turnover statistics, attendance reports to identify trends,training needs, and supervisory issues.
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收集并维护离职面谈、人员流动统计数据、考勤报告等数据,了解各种趋势、培训需求和管理问题等。
· Manage staff relations and represent the hotel in grievances, mediations, arbitrations and contract negotiation.
· 管理员工关系相关事务,并代表酒店参与相关问题的调停、仲裁及合同协商工作。
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Perform other duties asassigned. May also serve as manager on duty.
· 对酒店的安全负责,确保将偷窃、犯罪和其它风险降至最低。完成其它分配的任务,可能需要担任值班经理。
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Accept the indication from
the higher leadership
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接受上级领导指示。
QUALIFICATIONSAND REQUIREMENTS任职要求
RequiredSkills –
技能要求
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Communication skills are utilized asignificant amount of time when interacting with others; demonstrated abilityto interact with customers, employees and third parties that reflects highly onthe hotel, the brand
拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌与顾客,员工和第三方交往的能力。
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Knowledge of Local Labour Regulations.
具有本地劳动法的知识
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Proficient in the use of Microsoft Office
精通微软办公软件
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Problem solving, analytical, reasoning,motivating, organizational and training abilities.
具有解决问题,推理,号召,组织和培训能力
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Good writing skills
良好的写作技能
· Fluent in Chinese, proficient in English as a working language
能说流利的中文,能使用英文作为工作语言
Qualifications
学历
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Bachelor’s degree in Human Resources or Business Administration.
具有人力资源或商业管理的学士学位
Experience
经验
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4 years of relevant experience or similar supervisory role, or an equivalent combination of education andwork-related experience..
4年相关工作经验或相似管理经验,或与此相当的教育与工作经验结合的背景