Account Management 客户管理:
•Develop andimplement the overall account strategy for assigned accounts. Execute sales strategy to achieve propertygoals.
制定并实施面向指定客户的整体客户战略。执行销售战略以实现酒店目标。
•Retain, expand andgrow account revenue of existing accounts through total account penetration,margin management, and implementation of sales and marketing initiatives. Penetrate assigned accounts for group andtransient, as well as exploring opportunities for extended stay and cateringsales business. Maintain currentbusiness Accounts for new business within accounts.
通过总体客户渗透、收益管理以及实施销售和市场营销计划，保持、扩展和增加基于现有客户的客户收入。渗透到团队和临时旅客的指定客户当中，以及寻找延长停留时间和餐饮销售业务的机会。维护当前的业务关系，以便针对现有客户开展新业务。
•Identify andaggressively solicit new accounts in coordination with any relevant Sales andMarketing colleagues and Above Property Sales.
与相关销售和市场营销部同事以及酒店销售人员进行协作，锁定并大力吸引新客户。
•Gain understandingof the hotel’s primary target customer and service expectations; serve thecustomer by understanding their business, business issues and concerns, tooffer better business solutions both prior to, and during the program/event.
了解酒店的主要目标客户和服务期望；通过了解客户的业务和业务方面的问题，为客户提供服务，以便在客户的计划/活动之前以及过程中提供更好的业务解决方案。
•Develop andimplement strategic sales plans. Executedesignated sales strategies to develop and solicit specific accounts to achieverevenue goals.
制定并实施战略销售计划。执行指定的销售战略来开发和吸引特定客户，以实现收入目标。
OperationalExcellence 卓越的运营能力
•Achieve accountrevenue and sales goals as defined by Leadership. Develop and achieve operatingbudgets and manage controllable expenses.
实现领导层所定义的客户收入和销售目标。制定并实现运营预算，以及管理可控制的支出。
•Leveragemethodologies, technical and business knowledge across the market.
利用市场相关方法、技术和业务知识。
• Anticipate andidentify business opportunities and challenges and respond with a profitablestrategy that aligns with overall business direction.
预见和确定业务机会与挑战，并可以提出与整体业务方向相一致的赢利战略。
•Increase localpenetration of high potential accounts to optimize demand across all brands andsatisfy important property needs.
加大最具潜力客户的本地渗透，以跨所有品牌优化品牌要求，并满足重要的酒店需求。
Qualifications资格要求
• Minimumof seven years’ experience in 5star hotel sales field ; with international5-star hotel experience, preferred.
至少在5星级酒店销售领域有七年工作经验。国际品牌五星级酒店工作经最佳
• Richexperience in local market and good customer relationship
丰富的本地市场经验或良好的客户关系
• Abilityto communicate effectively in English with guests and hotel staff to theirunderstanding.
能以英语与客人以及员工流利沟通。
• Familiaritywith Sales/Marketing tools
熟悉所有市场销售工具。
• Abilityto provide legible communication.
沟通能力强
