作为财务总监，您将监管酒店的财务运营并确保酒店资产的安全、定期汇报酒店的财务状况，围绕提升酒店的盈利能力提出您的建议。作为酒店所有财务及相关会计事务的主要联系人，与业主、内外部审计人员及监管机构进行接洽。 您的日常工作： 员工团队 管理日常工作，确保合理规划和分配任务 通过指导和反馈，发展团队成员，提升其绩效，并设定绩效和发展目标，积极认可优秀表现 为团队提供培训，确保团队成员按照规定履职，达到我们的标准，并提供必要的工作工具 指导团队如何做出能够影响利润的决策 营造良好的工作环境，促进团队的健康发展，通过加强各部门之间的联系，塑造团队合作意识 宾客体验 帮助客人——如果客人提出需求或不满，需要协助，您应该热情地提供帮助 确保酒店具备有效的会计实践，并通过灵活的支付方式（如信用卡系统、客房收费）、库存控制以及解决账务纠纷为宾客提供良好的入住体验 财务回报 通过财务分析、数据趋势及市场信息来预测需求，发现运营与财务中的问题，采取有效举措以扩大财务回报 制定酒店年度运营预算，在预算审核过程中提供各种数据分析支持，帮助各部门主管发现节约成本、增加产能的机会 确保每月对所有会计账目进行对账和调节，并监督信贷扩展流程，催收过期账款 审查酒店定价，向总经理推荐相应的策略；参加销售策略会议 管理应付账款，平衡现金流并维护酒店在供应商中的信誉 针对投资项目，在投入资金之前先分析投资回报，并在项目结束时评估是否达到预期收益目标 通过控制库存（避免过多存货）、信贷和收款、垫付款、定金和汇款等使现金流最大化 企业责任 根据公司政策和操作流程实施并维护可行的会计实践 确保财务管理程序和系统符合道德和法律规范 参与在本地广受认可的专业与行业组织 管理酒店合同（如：供应商租赁和/或服务协议） 我们对您的要求 会计或财务专业学士学位 / 高等教育资格/或同等学历 4~8年酒店财务或审计经验，至少一年财务总监或类似管理职位经验，或教育背景加相关工作经验达到同等水平 具备相关财务管理知识，如酒店店面租赁协商与租赁协议拟定；处理工资支付；执行资产管理职责；提供业务预测、进行置换分析、准备政府报告、进行纳税申报等 具有专业会计、财务职称或证书的候选人将被优先考虑 能说流利的中文，能使用英文作为工作语言

【岗位职责】 1、 在每个主要控制领域下有一个对总体目标的简要说明，接下来是更加详细的关于角色和责任的说明； 2、财务会计和控制； 3、在健康的控制环境中实践最佳的财务会计流程； 4、全面管理酒店会计记录和财务报告以确认符合公司,业主,法规和财政要求及时间要求； 5、如适用上述必须包括酒店国际的分公司或子公司的账务； 6、确认资产负债表真实反映酒店的资产和负债、 资产负债表必须定期审查及进行所有账户的调节； 7、确认遵循酒店全球的管理协议,以及所有业主/租赁协议； 8、维护一个内部控制的重点系统,这将提供一个有效的及的对酒店资产,负债,收入和成本的全面控制、 确保遵循公司政策； 9、代表经营者和业主,保持对酒店资产,负债,收入和支出的控制,并对酒店的财务业绩提供管理,领导和负责； 10、确保遵循法律和税收政策并保持足够的保险保障、管理养老金计划,在适用情况下确保有足够的会计,精算和法律控制； 11、确保为进口,货币转移和酒店营运(酒吧,俱乐部,娱乐场所等)业务获得有效的许可证和执照、 负责保管和更新所有会影响酒店的财务状况的契约和合同； 12、与内部和外部审计联络合作、 确保有效的酒店审计程序已到位,并在必要时及时纠正、 特别强调确保所有的营业收入被记录、使用月度控制检查单， 必要时进行阶段性自我审计； 13、开发财务会计和控制程序的最佳实践、 财务报告和控制需持续审查和发展的领域,以达到影响和效率最大化、管理报告； 14、专注,创新和平衡报告以激励管理行动； 15、制定高质量的，及时准确的管理信息和绩效衡量、报告应发人深省及面向行动、实施报告应包含关键性能指标的基准,定义和衡量指标,并采用平衡记分卡。 报告应不仅反映酒店的历史业绩,并应反映外部及今后的内容、确保公司报告及时和正确。确保所有公司报告与内部一致的,尤其是HLBFS报告,管理报告,营运趋势报告,逐步转换报告,损益表,资产负债表和现金流报告与试算平衡表调节、 维持每月进行这些调节的依据； 16、营业支持为经营提供最高标准的财务和商业支持，为酒店总经理和团队提供关于财务和商业事项的支持 【岗位要求】 1、至少3年同岗位工作经验

熟悉酒店管理公司集采流程。 单体酒店（国际联号酒店优先）采购出身，有酒店管理公司采购负责人任职经历（不少于3年）。 有江浙沪工作经历（不少于3年），有成熟的采购合作渠道。

【岗位职责】 1、负责建立健全会计核算制度，检查落实会计制度的执行情况，对会计核算工作的质量负责。 2、负责建立健全财务管理制度，完善财务监督机制，检查酒店执行国家财经法律、法规、制度及遵守财经纪律情况，对财务活动的合法性进行监督。 3、负责组织制定年度财务预、决算方案，资金使用和调度计划，筹资、融资和投资计划，利润分配等方案。 4、负责组织保障产权转变、资产核销、资产重组、对外投资、债务担保、资产抵押等重大财务活动的决策程序和实施执行。 5、负责组织开展财务经营分析，评价和报告其经营管理业绩，为酒店投资方和管理层提供决策参考。 6、完成领导交办的其他工作。 【岗位要求】 1、大学本科及以上学历；会计、审计等相关专业。 2、同级别酒店相关行业或其他服务类相关行业8年以上工作经验。 3、5年同类岗位工作经验；熟悉财务部所有业务流程。 4、对酒店经营运作有充分的认识。 5、具备较强的领导能力、管理能力、组织能力、协调能力、沟通能力及应变能力。 6、精通各类财务软件系统。

【岗位职责】 1、 制定和组织公司的公关计划，实施公关活动； 2、策划与组织实施产品订货会、新产品发布会以及行业展会的市场宣传等公关活动； 3、协调酒店各部门资源，树立和提升酒店的知名度； 4、积极参加行业活动，了解与掌握市场信息，建立行业人际关系桥梁； 5、及时了解与媒体/合作方合作中遇到的各种问题并妥善解决；

岗位职责 1. 全面负责酒店的经营管理。 2. 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3. 负责实现酒店的营业收入指标和利润指标。 4. 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5. 落实酒店年度财务预算，向各部门下达年度工作指标。 6. 督促酒店维修保养工作和酒店安全管理工作。 7. 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8. 做好酒店机构设置、员工编制及重要人事变更。 9. 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 岗位要求 1. 大专以上学历，相关管理专业。 2.特别要求：广东广西，高端商务酒店工作5年以上，具有10年以上相关高层管理工作经验、市场营销板块出身。 3. 熟悉酒店各部门服务及管理流程。 4. 善于管理和经营团队，事业心强。 5. 有较强的沟通、计划、决策和综合判断能力。

【岗位职责】 1、全面负责中厨房的日常运营管理工作，包括菜品研发、菜单设计、成本控制及厨房团队管理； 2、制定并执行厨房操作标准及流程，确保菜品出品质量、口味及食品安全符合酒店标准； 3、监督食材采购、验收及库存管理，合理控制成本，减少浪费； 4、负责厨房员工的排班、培训及绩效考核，提升团队专业技能与工作效率； 5、与其他部门协调合作，确保宴会、会议及日常餐饮服务的顺利开展； 6、定期分析厨房运营数据，优化工作流程，提升整体运营效率； 7、关注餐饮行业动态及市场趋势，持续创新菜品，提升客户满意度。 【岗位要求】 1、具备扎实的中餐烹饪技能及丰富的厨房管理经验，熟悉粤菜、闽菜或其他主流菜系； 2、精通厨房成本控制、食品安全及卫生管理相关规范； 3、具备优秀的团队领导能力，能够有效激励和管理厨房团队； 4、思维灵活，具备创新意识，能够根据市场需求调整菜品结构； 5、具备较强的抗压能力及应变能力，能高效处理突发情况； 6、良好的沟通协调能力，能与各部门顺畅合作； 7、持有厨师相关职业资格证书者优先。

【岗位职责】 1、负责制定并执行酒店市场营销战略，完成年度销售目标及利润指标； 2、领导销售团队开拓和维护客户资源，包括企业客户、旅行社、OTA平台及会议活动客户； 3、分析市场趋势及竞争对手动态，制定差异化营销策略，提升酒店市场份额； 4、统筹管理酒店品牌推广、线上线下营销活动及公关宣传，提升品牌影响力； 5、监控销售数据及预算执行情况，定期提交销售分析报告并提出优化建议； 6、协调跨部门合作，确保销售策略与运营、服务等部门高效衔接。 【岗位要求】 1、具备敏锐的市场洞察力及商业谈判能力，能独立制定并推动营销方案； 2、优秀的团队管理经验，擅长激励和培养销售人才； 3、熟悉酒店行业市场运作模式，掌握客户开发及维护技巧； 4、数据驱动思维，能通过数据分析指导销售策略调整； 5、抗压能力强，适应快节奏工作环境，能接受短期出差； 6、对酒店行业充满热情，具备创新意识和结果导向思维。 7、熟悉厦门市场优先

岗位职责： （一）完成营业目标； （二）结合经营管理目标与销售计划，开发新客户，发掘现有客户的消费潜力； （三）建立客户档案、销售数据库； （四）回访重要客户，及时反馈信息至营销部总监； （五）完成上级领导交办的其他任务。 岗位要求 （一）学历要求：高中以上学历； （二）外语水平：英语日常交流； （三）体貌要求：160厘米以上，身体健康，形象良好； （四）工作经验：三年以上销售经验； （五）培训经历：一次以上销售培训经验； （六）基本素质：学习能力强，同理心，积极主动，公平公正，诚实友善，大局观，服务意识强，具备酒店管理知识，电脑运用能力，主持与演讲能力，人际关系处理能力，分析能力，计划能力，执行能力，协调能力，保密意识强。

Job Responsibilities: • Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory. • Monitors adherence to all liquor control policies and procedures. • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. • Participates in the management of department's controllable expenses to achieve or exceed budgeted goals. • Assists with developing menus and promotions as necessary. • Trains staff on liquor control policies and procedures. • Ensures employees understand expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Participates in the development and implementation of corrective action plans. Job Requirements: • High school diploma or GED. • 4 Years experience in the food and beverage, culinary, or related professional area. • Knowledge of general bar operations including local and state liquor regulations; liquor, beer, and wine brands; inventory management for bar operations; preparation and presentation of drinks. • Good command of spoken and written of English, Cantonese and Mandarin.

岗位职责 1. 餐厅酒水贩售及客户酒水服务 2. 针对顾客选用之葡萄酒进行解说及酒水服务 3. 维持、控管餐厅酒水品质以及酒水成本控制 4. 配合季节与菜单进行葡萄酒选购及销售 5. 擅长于各式酒类服务，主要是在餐厅中服务，能在餐点与葡萄酒的搭配上提供专业的建议 6. 负责酒单的安排、酒的递送、服务、训练餐厅的其他服务人员 岗位要求 1.大专以上学历 2. 必须持有WSET Level 2 或 以上的专业资格 3.有2年以上相关工作经验 4.良好英语表达能力 5.具有五星酒店高級餐廳的相关工作经验可优先考虑

Administration 1.Ensures that all associates deliver the brand promise and provide exceptional guest service at all times. 2.Oversees the preparationand update of individual Departmental Operations Manuals.. 3.Conducts regular divisionalcommunications meetings and ensures that departmental briefings and meetingsare effective and conducted as necessary. Customer Service 1.Ensures that all associates deliver the brandpromise and provide exceptional guest service at all times. 2.Ensures that associates also provideexcellent service to internal customers in other departments as appropriate. 3.Spends time in public areasobserving associate-guest interaction and talking with guests, working throughHeads of Department to coach associates in guest service skills as necessary. 4.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. 5.Maintains positive guest and associate interactions with good working relationships. Financia 1.Maximizes associateproductivity through the use of multi-skilling, multi-tasking and flexiblescheduling to meet the financial goals of the business as well as theexpectations of the guests. 2.Ensures that each profitcenter (e.g. Outlet, Bar, Banquets) is operated in line with maximizing profitwhile delivering on the brand promise. 3.Ensures that each costcenter (e.g. Stewarding) operates with the lowest possible cost structure whilealso delivering on the brand promise to the guest. 4.Coordinates the preparation of the AnnualBusiness Plan for Food andBeverage. 5.Analyses business performance strategically tofacilitate accurate and meaningful forecasting, involving the respectiveDepartment Heads as appropriate. Prepares, utilizes and updates an Annual Marketing Plan, broken down as necessary by department. 5.Manages costs proactivelybased on key performance indicators, working through the respective Department Heads as appropriate. 6.Ensures that all hotel,company and local rules, policies and regulations relating to financial recordkeeping, money handling and licensing are adhered to, including the timely andaccurate reporting of financial information. 7.Assists in the inventorymanagement and ongoing maintenance of hotel operating equipment and otherassets. 8.Participates in weeklyyield and revenue management meetings actively, overseeing the appropriatepricing structures to maximize yield and overall profits in Outlets. Marketing 1.Prepares, utilizes andupdates an Annual Marketing Plan, broken down as necessary by department. 2.Evaluates local, nationaland international market trends, vendors and other hotel/restaurant operationsconstantly to make sure that the hotel’s own operations remain competitive andcutting edge. 3.Encourages Department Heads to look for Marketingand Public Relations opportunities to increase awareness and ultimatelybusiness. Operational 1.Ensures that all companyminimum brand standards have been implemented, and that optional brandstandards have been implemented where appropriate. 2.Monitors all operations,especially during peak business periods, working through the respectiveDepartment Heads to make adjustmentswhere necessary. 3.Provides feedback on theresults of the Hysat and ensures that therelevant changes are implemented. 4.Works closely with other LeadershipCommittee members in a supportive and flexible manner, focusing on the overallsuccess of the hotel and the satisfaction of hotel guests. 5.Ensures that Food andBeverage associates work in a supportive and flexible manner with otherdepartments, in a spirit of “We work through Teams”. 6.Ensures that all associatesare up to date with the availability of seasonal and new products on themarket. 7.Tastes and monitors thefood and beverage products served throughout the operation, providing feedbackwhere appropriate. Human Resources 1.Oversees and assists in therecruitment and selection of all Food and Beverage associates. Ensures thatDepartment Heads follow hotelguidelines when recruiting and use a competency-based approach to selectingtheir associates. 2.Oversees the punctualityand appearance of all Food and Beverage associates, making sure that they wearthe correct uniform and maintain a high standard of personal appearance andhygiene, according to the hotel and department’s grooming standards. 3.Maximizes the effectivenessof Department Heads by developing each oftheir skills and abilities through the appropriate training, coaching, and/ormentoring. 4.Conducts annual PerformanceDevelopment Discussions with Department Headsand supports them in their professional developmentgoals. Ensures that they inturn conduct annual Performance Development Discussions with their associates. 5.Ensures that each Head ofDepartment plans and implements effective training programmers for theirassociates in coordination with the Learning Manager and their Departmental Trainers. 6.Encourages associates to becreative and innovative, challenging and recognizing them for theircontribution to the success of the operation. Other Duties 1.Is knowledgeable instatutory legislation in associate and industrial relations. 2.Understands and strictlyadheres to Rules and Regulations established in the Associate Handbook and theHotel’s policies concerning fire, hygiene and health and safety. 3.Maintains strong,professional relationship with the relevant representatives from competitorhotels, business partners and other organizations. 4.Responds to changes in theFood and Beverage function as dictated by the industry, company and hotel. 5.Carries out any otherreasonable duties and responsibilities as assigned.

职责描述： 1. Establish and implement annual objectives for the Human Resources Department. 建立及完成人力资源部年度目标计划。 2. Establish,maintain and ensure adherence to all personnel-related policies and procedures. 建立、保持及保证执行所有人力资源部政策及执行程序。 3. Respond in courteous, professional and rapid manner in order to resolve all guest and associate difficulties. 以礼貌、专业、迅速有效的态度解决客人及员工投诉。 4. Develop,direct and oversee overall hotel recruitment and hiring activities strategies for all Expat and National Expat positions. 全面管理度假村外籍及外地员工招聘及聘用计划。 5. Support and uphold hotel philosophy concerning hiring, associate relations, supervision and disciplinary action. 支持及建立度假村相关聘用、员工关系、管理指导及纪律行为的理念。 6. Conduct salary/benefit surveys of the local market and recommend enhancements of the hotel’s compensation plan. 进行本地员工工资及福利调查，提出员工福利计划。 7. Provide hotel-wide communication vehicles and interact in courteous and professional manner with all guests, associates and community members. 创造度假村良好的沟通途径，促进客人、员工及团队的专业化沟通。 8. Supervise,direct, coordinate, influence and persuade associates in order to maintain service standards of hotel.  指导、协调、影响员工以保持度假村服务标准。 任职要求: 1. University graduate, excellent command of written and spoken in English and Chinese language. 大学学历，良好的中英文读写能力。 2. 3 to 5 years of extensive human resources experience. 三至五年相关人力资源管理经验。             【G.O福利】： 单人间住宿； 一日三餐国际自助餐厅； 吧台饮料畅饮； 度假村内所有娱乐活动及场地设施免费使用； 机场接送服务； 工作满一年往返度假村和住址机票； 完善的工作意外伤害保险及社会保险； 国际化G.O团队； 拥有登台演出的机会； 每年轮换海外及大中华区度假村工作机会； Club Med海外度假村免费房间； 快速晋升通道。

岗位职责： 1、负责厨房生产管理、菜品质量提升及餐饮团队管理工作； 2、负责厨房安全卫生管理工作，定时巡查后厨各环节的卫生状况，监督部门员工严格执行《食品卫生法》的管理条例，全力保障会议中心的食品安全工作； 3、熟知厨房的结构、布局、设施设备及物资配备、出品定位要求； 4、针对当地资源与特色、设计菜单，带领厨师团队创新特色菜肴； 5、根据会议承接情况，制定食材食品采购计划和食材验收流程；全面监控食品制作流程，控制出品质量； 6、熟悉成本核算及控制，研究制定菜单、菜品组合及定价，从食品采购渠道、食谱、份量、食材价格、加工烹饪方式等多方面管理食品成本。 任职要求： 1.相关岗位/行业工作年限：四/五星级酒店8年以上工作经验；5年以上后厨管理经验；2年以上同岗位工作经验；从事厨师行业12年以上（需满足其中任意三项条件） 2.学历要求：不限 3.专业要求：不限 4.年龄要求：30-55周岁 5.性别建议：不限 6.其他：特别优秀者可适当放宽以上条件

Job Summary: 1.Responsible in achieving the room and catering sales objectives of the hotel. 2.Development of Sales & Marketing plan and in budget preparation. 3. Represents and promotes the hotel by maintaining constant contact with the market and the customer base locally and internationally through Customer Relationship Management. 4.Supervisors the Sales & Marketing department to ensure all daily tasks are completed in a timely fashion. 岗位概述： 1.负责实现酒店的客房和餐饮销售目标。 2.制订销售市场计划及预算。 3.代表酒店通过客户关系管理，与本地和国际市场的客户保持密切的联系并推销饭店。 4.管理市场销售部，保证每日工作按时完成。 Job Knowledge / Skill: 1.Leadership skills and knowledge of all tasks within the area of responsibility. 2.Knowledge and experience in Internet and other major computer programs. 3. Ability to use Sales and Front Office computer systems. 4.Knowledge in Corporate, Travel Industry, CI & M and Catering sales. 5.Ability and understanding of the market and competition. 专业知识技能： 1. 具备领导才能，了解所负责部门对各职位的责任。 2. 掌握使用互联网及其它主要电脑系统的知识。 3. 掌握应用销售及前台的电脑系统。 4.了解商务旅游、旅游业国际市场，会议旅游及餐饮销售。 5.能够掌握和理解市场和竞争。

-Responsible for the management of all aspects and functions of the Restaurant areas in accordance with hotel standards.  Directs implements and maintains a service and management philosophy, which serves as a guide to respective employee. -Maintain complete knowledge of: o    All Liquor brands, beers and non-alcoholic selections available in Lai Heen o    The particular characteristics and description of every wine/champagne by the glass and major wine on the wine list o    Designated glassware and garnishes for drinks o    All menu items, preparation method/time, ingredients, sauces, portion size, garnishes, Presentation and prices o    Daily menu specials and items out of stock o    Dining room layout, table/ seat/ station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code o    Micros and manual system procedures o    Daily house count, arrivals/ departures, VIPs o    Schedule in house group activities, locations and times o    Correct maintenance and use of equipment o    All department policies/ service procedures -Check Storage areas for proper suppliers, organization and cleanliness. Instruct designated personal to rectify any cleanliness / organization deficiencies -Establish par levels for supplies, liquor, wine and equipment.  Complete  requisitions  to  replenish shortages or additional items needs for the anticipated business -Requisitions linens/ skirting required for business -Check stock of wines / champagnes and inform the Beverage Manager to order shortages noted. Ensure wines are received, properly stored, and kept secured -Review sales and beverage costs of previous day; resolve discrepancies with Accounting. Track revenue against budget -Communicate with the Chef to review daily specials and out of stock items; update board throughout shift. Ensure that employee is aware of such

行政 Administration 确保餐饮部的活动和相应的合作战略等行动更好的实施 §  Ensures thatthe Food and Beverage activities are aligned with the respective CorporateStrategy, and that the Hotel Actions have been implemented where appropriate. 监督每个部门运营手册的准备和更新 §  Oversees thepreparation and update of individual Departmental Operations Manuals. 定期主持部门沟通会议和确保部门会议是有效和必须是在监管之下的 §  Conductsregular divisional communications meetings and ensures that departmentalbriefings and meetings are effective and conducted as necessary. 客户服务 Customer Service 确保所有的员工实现品牌承诺并且在任何时间都可以提供高标准的客户服务 §  Ensures thatall employees deliver the brand promise and provide exceptional guest serviceat all times. 确保员工总是提供优质的服务给其他部门的所有内部员工 §  Ensures thatemployees also provide excellent service to internal customers in otherdepartments as appropriate. 花时间在公共区域观察员工和客人之间的互动并和客人交谈，巡视所有部门并传授员工必要的客户服务技巧 Spends timein public areas observing employee-guest interaction and talking with guests,working through Heads of Department to coach employees in guest service skillsas necessary. 以礼貌和有效的方式来处理所有的客人和内部客人的投诉和需求并确保问题被满意的解决 §  Handles allguest and internal customer complaints and inquiries in a courteous andefficient manner, following through to make sure problems are resolvedsatisfactorily. 保持积极的客人和同事互动与良好的工作关系。 §  Maintainspositive guest and colleague interactions with good working relationships. 财务 Financial 通过多种技能训练，多种任务同时处理和灵活的计划安排最大化员工的生产力来实现财务目标和客人的期望 §  Maximisesemployee productivity through the use of multi-skilling, multi-tasking andflexible scheduling to meet the financial goals of the business as well as theexpectations of the guests. 确保每个利润中心（例如餐厅，酒吧，宴会厅）在保持品牌承诺的同时是按照最大化生产力来运作 §  Ensures thateach profit centre (e.g. Outlet, Bar, Banquets) is operated in line withmaximising profit while delivering on the brand promise. 确保每个利润中心（例如餐厅，酒吧，宴会厅）在保持品牌承诺的同时是按照最低的成本结构运作 §  Ensures thateach cost centre (e.g. Stewarding) operates with the lowest possible coststructure while also delivering on the brand promise to the guest. 协调年度餐饮部商业计划的准备工作 §  Coordinatesthe preparation of the Annual Business Plan for Food and Beverage. 分析企业绩效战略建立准确和有意义的预测 §  Analysesbusiness performance strategically to facilitate accurate and meaningfulforecasting, involving the respective Heads of Department as appropriate. 基于关键的绩效指标来主动的管理控制成本 §  Managescosts proactively based on key performance indicators, working through therespective Heads of Department as appropriate. 现金的处理和批准要确保和所有的酒店，公司和当地政策法规和财务记录保持一致同时提供及时和正确的财务信息报告 §  Ensures thatall hotel, company and local rules, policies and regulations relating tofinancial record keeping, money handling and licensing are adhered to,including the timely and accurate reporting of financial information 协助盘点管理并不时地进行酒店运营物品和资产的维护 §  Assists inthe inventory management and ongoing maintenance of hotel operating equipmentand other assets. 参与每周的收益管理会议，通过监督价格结构来实现收益的最大化在餐厅和宴会 §  Participatesin weekly yield and revenue management meetings actively, overseeing theappropriate pricing structures to maximise yield and overall profits in Outletsand Banquets. 营销 Marketing 准备，使用和更新年度市场计划 Prepares,utilises and updates an Annual Marketing Plan, brokendown as necessary by department.  经常评估当地的和国际的市场趋势，供应商和其他酒店的运营来确保我们酒店可以保持竞争力和市场尖端地位 §  Evaluateslocal, national and international market trends, vendors and otherhotel/restaurant    operations constantlyto make sure that the hotel’s own operations remain competitive and cuttingedge. 鼓励部门经理积极开拓更多的市场和公共关系来提高市场的认知度和生意 §  EncouragesHeads of Department to look for Marketing and Public Relations opportunities toincrease awareness and ultimately business. 运营管理 Operational 确保所有公司最低品牌标准已经实现,并在适当的地方实现了可选的品牌标准。 §  Ensures thatall company minimum brand standards have been implemented, and that optionalbrand standards have been implemented where appropriate. 监控所有操作,尤其是在业务高峰期间,通过各自的部门经理在必要时做出调整。 §  Monitors alloperations, especially during peak business periods, working through therespective Head of Department to make adjustments where necessary. 确保所有的凯悦温情和餐饮部经典20条被实施 §  Ensures thatall Touches of Hyatt and the Food and Beverage Top 20 are implemented. 在神秘顾客调查报告上提供反馈来确保相关的改变被实施 §    Provides feedback onthe results of the Consumer Audit and ensures that the relevant changes areimplemented. 运营管理（继续） Operational(continued) 在互相支持和灵活的基础上和其他的行政管理人员密切的合作来专注于酒店和酒店客人满意度的成功 §  Worksclosely with other Leadership Committeemembers in a supportive and flexible manner, focusing on the overall success ofthe hotel and the satisfaction of hotel guests. 确保餐饮部的员工以我们是同一个团队的精神和其他部门一起创造一个和谐互相协作灵活的氛围 §  Ensures that Food and Beverage employees work in a supportive andflexible manner with other departments, in a spirit of “We work through Teams”. 确保所有的员工都是可以和这个市场和新的产品与时俱进 §  Ensures that all employees are up to date with the availability ofseasonal and new products on the market. 品尝和监督餐饮部所有的产品在整个操作过程并适时的提供反馈意见 §  Tastes and monitors the food and beverage products served throughout theoperation, providing feedback where appropriate. 人事 Personnel 监督和协助所有餐饮部员工的招聘与选拔。确保部门经理在招聘时可以按照酒店的指导方针使用素能的方法来选择员工。 §  Oversees and assists in the recruitment and selection of all Food andBeverage employees.   Ensures that Headsof Department follow hotel guidelines when recruiting and use acompetency-based approach to selecting their employees. 监督所有的餐饮部员工的时效性，确保他们穿着正确的制服并按照酒店的仪容仪表标准保持高标准的个人形象和卫生 §  Oversees the punctuality and appearance of all Food and Beverageemployees, making sure that they wear the correct uniform and maintain a highstandard of personal appearance and hygiene, according to the hotel anddepartment’s grooming standards. 通过适当的培训，辅导和监督来最大化发挥部门经理的技能和能力 §  Maximises the effectiveness of Heads of Department by developing each oftheir skills and abilities through the appropriate training, coaching, and/ormentoring. 进行年度业绩发展与部门负责人讨论并支持他们的专业发展目标。确保他们反过来进行年度业绩发展与员工讨论。 §  Conducts annual Performance Development Discussions with Heads ofDepartment and supports them in their professional development goals.  Ensures that they in turn conduct annualPerformance Development Discussions with their employees. 确保每个部门负责人与培训经理和他们的部门培训师一起计划和实现有效的员工培训计划。 §  Ensures that each Head of Department plans and implements effectivetraining programmes for their employees in coordination with the TrainingManager and their Departmental Trainers. 鼓励员工的创造力和创新,具有挑战性和承认他们的贡献 §  Encourages employees to be creative and innovative, challenging andrecognising them for their contribution to the success of the operation. 支持人民哲学的实现、展示和加强凯悦价值观和文化的特征。 §  Supports the implementation of The People Philosophy, demonstrating andreinforcing Hyatt’s Values and Culture Characteristics. 确保所有员工完全理解并遵守员工规章制度。 §  Ensures that all employees have a complete understanding of and adhereto employee rules and regulations. §  确保员工遵循所有的酒店,公司和当地规则中任何与,火灾和自然灾害安全相关的政策，法规,和安全。Ensures that employees follow all hotel, companyand local rules, policies and regulations relating to fire and hazard safety,and security.    反馈员工意见调查结果并确保相关变更的实现。 §  Feedback the results of the Employee Opinion Survey and ensures that therelevant changes are implemented. 其他方面 Other Duties 丰富的经验对于员工和劳资关系上面 §  Is knowledgeable in statutory legislation in employee and industrialrelations. 理解并严格遵守员工手册规章制度建立,酒店的有关政策,卫生,健康和安全。 §  Understands and strictly adheres to Rules and Regulations established inthe Employee Handbook and the Hotel’s policies concerning fire, hygiene andhealth and safety. 确保高标准的个人形象和仪容仪表 §  Ensures high standards of personal presentation and grooming. 和我们相关的竞争酒店，生意伙伴和其他团体组织维护牢固的，专业的关系 §  Maintains strong, professional relationship with the relevantrepresentatives from competitor hotels, business partners and otherorganisations. 餐饮部作为变革的反应取决于酒店和公司 §  Responds to changes in the Food and Beverage function as dictated by theindustry, company and hotel. 参加必要的培训课程和相关会议 §  Attends training sessions and meetings as and when required. 进行任何其他合理的分配的职责和任务 §  Carries out any other reasonable duties and responsibilities asassigned.

What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.   您认为自己是优秀的行政总厨吗？   您的激情是什么？无论您的爱好是网球、购物或是卡拉OK，在洲际酒店集团，我们都对您非常欢迎。洲际酒店集团希望招募到那些把同样的关注和激情如同付诸于他们的爱好那样投入到工作中的人－那些用心对待客人每件事情的员工。目前我们在招募更多这样的员工加入我们充满动力与活力的团队。 1.  Complete forecasts, plans, and departmental production reports for management. 为酒店管理层准备各项预测、计划和部门生产报告。 2.  Participate in the preparation of the hotel’s annual budget and the setting of departmental goals. 参与准备酒店年度预算，并设定部门目标。 3.  Maintain updated and accurate costing and documentation of all dishes prepared and sold in the food and beverage operations. 对所有在餐饮运营中制备和销售的菜品进行精确的成本核算、记录并及时更新。 4. Manage day-to-day kitchen activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching, and regular feedback to help manage conflict and improve team member performance. 处理厨房日常事务，计划并分配工作，为每个员工设定绩效及个人发展目标。为员工提供教导、辅导并给予定期反馈，帮助解决各种员工矛盾，提升员工业绩。 5. Educate and train team members in compliance with brand standards,service behaviours, and governmental regulations. Ensure staff has the tools,training, and equipment to carry out job duties. 遵照品牌标准、服务行为及政府法规教育和培训所有团队员工。确保员工获得恰当培训，并配备完成工作所需的各种工具和设备。 6. Promote teamwork and quality service through daily communication and coordination with other departments. Assist sales, catering and banquet staff with banquets, parties and other special events. 通过与其它部门进行日常沟通和协作促进团队合作、提高服务质量。协助销售、餐饮和宴会部员工组织宴会、派对和其它特别活动。 7. Solicit guest feedback to improve food and presentation quality.   获取宾客反馈，不断提高食品品质及出品质量。 8.  Assist with addressing customer questions and issues relating to kitchen services. 协助发现并解决客户有关厨房服务的疑问和问题。 9.  Assist Food and Beverage Director with menu planning, food and beverage coordination, table arrangements, decoration options, etc. 协助餐饮总监设计菜单、餐饮搭配、餐桌布局及装饰等。 10.  Ensure that all menu items are prepared and presented according to established recipes and standards. 确保所有菜品制作和出品均符合配方要求和相应标准。 11. Develop menu design and concepts for all food and/or bar outlets, and catering events. Monitor competitor and industry trends. 为所有的餐饮分部门、酒吧及餐饮宴会活动设计菜单和主题。监督本地竞争对手动向和行业趋势。 12. Maintain procedures to ensure the security and proper storage of food and beverage products, inventory and equipment. Replenish supplies in a timely manner and minimize waste and pilferage. 维护相关流程，确保食物与酒水产品、库存与设备的安全及以恰当储存。及时订购补充物资，避免浪费，防止偷盗。

招聘岗位：餐饮部副总监 【工作职责】 依照酒店标准确保所有餐厅和宴会厅成功运作并独立盈利。确保餐饮部运作符合其酒店策略，适当执行酒店规章。确保酒店所有的乃至最细小的品牌标准都要被贯彻执行并在适用的地方有选择地执行品牌标准。以支持和灵活的态度与其他管理层成员紧密合作，着眼于整个酒店的成功和酒店客人的满意度。 【任职要求】 1. 优秀的客户服务技能，沟通和分析能力，餐饮服务技能。 2. 专业酒水知识和技能 3. 全面了解业务需求、财务报告和生产力要求 4. 至少两年以上同岗工作经验 【福利待遇】 月休8天/提供食宿/年假16天起/每日历年凯悦集团姐妹酒店12间夜免费房/月度员工认可奖励/绩效奖励 We are looking for Assistant Director of Food and Beverage 【Job Responsibilities】 Ensures that all restaurants and banquet halls operatesuccessfully and profitably in accordance with hotel standards. Ensure that theFood & Beverage Department operates in line with its hotel strategy andproperly enforces hotel regulations. Ensure that all of the hotel's brandstandards, down to the smallest detail, are followed through and selectivelyimplemented where applicable. Work closely with other members of the managementteam in a supportive and flexible manner with an eye on the success of theentire hotel and the satisfaction of hotel guests. 【Job Requirements】 1.Excellent customer service skills, communication andanalytical skills, food and beverage service skills 2. Professional beverage knowledge and skills 3. Gain a thorough understanding of business needs, financialreporting, and productivity requirements 4. At least two years of work experience in the same position 【Benefits】 8 days off per month / Provide associate dormitory / 16 days upAnnual leaves/ 12 free nights at Hyatt hotels per calendar year / Monthlyassociate recognition awards / Monthly Incentive

营运管理 Operational   §  确保部门的服务始终按照部门营运手册的标准，高效、一致和礼貌的完成。 Ensures that allservices offered to guests are always available and carried out with efficiencyand courtesy in accordance with guidelines established and documented in theDepartmental Operations Manual. §  同销售部紧密合作，确保销售的最大化以达到房间收入的最大化。 Liaises closely withSales and Marketing Department, ensuring the proper market mix and achievingmaximum room revenue. §  根据客人认知计划，会面和迎接常住店客人和VIP客人。 Meets and welcomesregular and VIP guests in line with the Hotel’s Guest Recognition Programme. §  同部门负责人紧密合作，确保准确及时的处理来店团队、VIP客人和散客。 Liaises closely withall Department Heads to ensure accurate and prompt handling of incoming groups,VIPs and FIT guests. §  通知总经理房间销售情况和预订情况。 Advises GeneralManager on room sales progress and status of bookings. §  定期对酒店区域进行检查以确保干净整洁和住店客人的舒适，并检查房间和公共区域确保提供符合标准的装饰和用品。 Periodicallyinspects all hotel areas and building premises to ensure cleanliness andcomfort for hotel guests is maintained and that all standards of amenities andtouches are provided in rooms and public areas. §  协调开展各项能够满足客人要求的活动。 Coordinates allactivities related to the achievement of guest satisfaction. §  定期监控和分析竞争酒店的商业活动和趋势。 Monitors andanalyses the activities and business trends of competitor hotels on a regularbasis. §  同旅行社、当地公司和航空公司保持良好的合作关系。 Maintains a closerelationship with travel agencies, local business groups and airlines. §  计划和实行有效的促销活动，通过有效的价格管理确保房间收入最大化。 Plans and implementseffective upselling activities to ensure maximum room revenue through effectiverate management. §  使常住店客人和潜在客户满意。 Entertains frequent and potentialcustomers. 行政 Administration §  建立完善并且维护部门营运手册，部门营运手册应当反映出酒店政策和程序以及工作过程和标准。确保每年进行回顾，反映出改变。 Develops andmaintains a detailed Department Operations Manual that reflects Policies &Procedures, work processes and standards of performance within the Division.Ensures annual review to accurately reflect any changes. §  负责部门行政管理的有效运行，保存酒店的所有记录和表格。 Responsible for thesmooth function of the Division’s administration, maintaining all hotel recordsand forms. §  确保客人资料的存档并随时保持更新。 Ensures guesthistory files are maintained and kept up-to-date at all times. §  确保客户认知项目的不断更新。 Ensures the ongoingmaintenance of the Guest Recognition Programme. §  协助准备年度商业计划，确保部门目标充分体现酒店目标并满足员工需要。 Responsible forpreparing the annual Rooms Business Plan, ensuring Divisional Objectives fullyaddress business objectives of the Hotel and needs of associates. §  与总经理和财务部总监密切合作准备和定期更新房务部预算，确保达到预算目标并且有效的控制成本。 Prepares andregularly updates Rooms Departmental Budget in close cooperation with theGeneral Manager and Director of Finance, ensuring targets are met and costs areeffectively controlled. §  负责确保所有的公司、地区、酒店和政府的报告都精确的编辑并存档，以及及时的上交。 Responsible forensuring that all Corporate, Regional, Hotel and Governmental reports arecompiled accurately and submitted in a timely manner. 薪资和生产力管理 Payroll & ProductivityManagement §  通过在整个部门内建立灵活的员工编制，实施高效的薪资管理/资源分配。 这将依据一个灵活的员工基数（全职员工和临时工）、多技能及多任务的原则。 Exercises efficientPayroll Management/ Resources allocation through the establishment of aflexible workforce throughout the Room Division. This will be based on theprinciples of a flexible associate base (Full Time & Part Time associates),multi-skilling and multi-tasking. §  指导下属确保生产力水平满足凯悦设计标准和凯悦酒店集团房务部运营手册的要求。 Directs subordinatesto ensure productivity meets standards given in accordance with Hyatt DesignStandards & Criteria and the Hyatt Hotels Corporation Rooms OperationsManual. §  关注改进生产力水平及在可接受的指引下谨慎管理用品/薪资，确保所有设备的优化部署和高效能。 Focuses attention onimproving productivity levels and the need to prudently manage utility/ payrollcosts within acceptable guidelines, ensuring optimum deployment and energyefficiency of all equipment. §  确保新技术和新设备的使用，“灵活处理工作”的同时提高生产力。 Ensures newtechnology & equipment are embraced, improving productivity whilst takingwork out of the system. §  审查和批准所有票据及包括房间设备和用品的订购要求。 Reviews and approvesall invoices and Purchase Requests involving Rooms equipment and supplies. 人员管理 People Management   §  录用、挑选并发展房务部员工，引导他们在工作中遵循经营、财务及行政管理的理念，确保员工掌握多项技能并承担多项工作。 Recruits, selectsand develops Rooms associates to work following the operational, financial,administrative philosophies and willing to become multi skilled and performmulti tasks. §  通过参与管理，根据酒店制度和程序以及相关适用法律，对所有房务部员工进行紧密督导。 Through hands-onmanagement, supervises closely all Rooms associates in the performance of theirduties in accordance with Policies & Procedures and applicable laws. §  给具备能力和资源的员工委派适当的工作和责任，在培养和发展员工的同时确保营运标准和安全。 Delegatesappropriately duties and responsibilities to equipped and resourceful associates,nurturing and developing them whilst ensuring standards of operation and safetyare maintained. §  拥护和支持酒店的培训精神和以人为本的管理哲学，并和培训发展部经理密切合作培养和发展部门培训员。 Instils the Traininginitiatives and philosophies of the company and works closely with the LearningManager in developing Departmental Trainers. §  确保所有经理和领班在员工的培训和发展中发挥积极的作用。 Ensuring that allManagers and Team Leaders take an active role in the training and developmentof associates. §  发展及协助针对提高技能和知识的培训活动。 Develops and assistswith training activities focused on improving skills and knowledge. §  确保员工完全理解酒店的规章制度并遵照执行。 Ensures associateshave a complete understanding of Rules & Regulations, and that behaviourcomplies. §  监督员工士气并提供工作表现及发展的反馈。 Monitors associatemorale and provides mechanism for performance feedback and development. §  进行员工年度表现发展评估，提供真实和准确的回馈。 Conducts annualPerformance Development, providing honest and appropriate feedback. §  将指导原则及核心价值有效地传达给所有层级的员工。 Effectivelycommunicates guiding principles and core values to all levels of associates. 总则 General §  在酒店行政委员会代表房务部，确保房务部高效经济地运营，并在需要时为其他部门提供服务及支持，确保设备、楼层和地面得到适当维护。 Represents Rooms onthe Hotel Executive Committee ensures the efficient & economic operation ofthe Rooms Division, providing services and support to other divisions asrequired, maintaining equipment, buildings and grounds in optimum condition. §  主持部门会议并确保会议有计划、高效并以结果为导向。 Conducts weeklyRooms meetings, ensuring all meetings are well planned, efficient and resultsoriented. §  按要求出席所有会议并作出贡献。 Attends andcontributes to all Meetings as required. §  确保所有员工始终提供礼貌和专业的服务。. Ensures all associatesprovide courteous and professional service at all times. §  礼貌而高效的处理客人和员工询问，对不能立即解决的投诉和问题进行汇报，并及时回馈和跟进。 Handles guest and associateenquiries in a courteous and efficient manner, reporting complaints or problemsif no immediate solution can be found, whilst providing feedback for a promptfollow up. §  了解关于员工及行业关系的法律、法规，理解并严格遵守劳动合同和员工手册中的规章制度，及酒店关于防火、卫生、健康和安全的制度。 Is knowledgeable instatutory legislation in associate and industrial relations, understanding andstrictly adhering to Rules & Regulations established in the AssociateHandbook and the Hotel’s policies concerning fire, hygiene and health &safety. §  积极参与员工福利、安全、发展及健康的活动，并给予建议、咨询和真实、恰当的反馈。 Is actively involvedin the welfare, safety, development and well-being of associates providingadvice, counselling and truthful, diplomatic feedback. §  确保高标准的个人形象和仪容仪表。 Ensures high standardsof personal presentation & grooming. §  与客人和同事保持基于良好工作关系的接触。 Maintains positiveguest and colleague interactions with good working relationships. §  始终展现负责的管理和行为，并以积极的形象代表酒店管理团队和凯悦酒店集团。 Exercisesresponsible management and behaviour at all times and positively representingthe Hotel Executive Team and Hyatt Hotels Corporation. §  根据酒店、行业和公司的指引，回应需求、改变，执行任何合理的任务及额外职责。 Responds to requeststo undertake any reasonable tasks and secondary duties and to changes asdictated by the Hotel, industry & company.

岗位职责： 1、 统筹管理：全面主持大湾区大学（松山湖校区）学术交流中心酒店项目的运营管理工作，队伍搭建及团队管理工作； 2、 营销管理：分析区域的经济水平、旅游、商务综合需求，掌握市场动态，掌握周边竞争对手的状况及市场行情制定销售策略，达成项目经营指标要求； 3、 市场开拓：负责客源市场的拓展和开发，稳定客源市场，不断提高项目声誉和影响； 4、 工程管理：项目工程全过程管控，并监督施工质量，确保合理性和科学性； 5、 项目前期运营管理：相关手续及证照办理，消防、监控、安防系统、酒店管理系统的落实等 6、 按时完成上级交办的其它工作。 任职资格： 1、 大专及以上学历，酒店管理、管理学等相关专业优先。 2、 8年以上相关工作经验，2年以上同等体量项目相关岗位经验，具备学术交流中心筹备、运营经验者或营销任职经历优先。 3、 具备较强的领导能力、沟通能力、风险预判和危机处理能力。 4、 中共党员优先。

【岗位职责】 1、建立并管理一个高效的厨房团队、监督所有中厨房的出品。 2、制定员工工作日程安排。 3、预计、制定和监控每日市场采购单。关注食品成本控制。 4、开展新菜肴的试菜和开发工作。 5、召开所管辖部门的每日例会。 6、充分理解并严格遵守酒店的规章制度，例如消防，卫生检疫以及健康安全等。 7、监督所有供应食品的质量与数量。 8、监督厨房收到的食品的质量与数量。 9、经常检查厨房设备，做好维护工作。 10、保证每日售货柜台上，自助餐上以及宴会上的食品陈列引人入胜。 11、确保所有直接面对客人的员工对于食品以及其制作工艺有充分的认识。 12、与本各部门建立良好的联系。 13、确保员工执行正确的卫生程序，检查和控制所有相关政策，协助卫生经理监控国家规定的执行情况。 14、参与菜单计划，推荐新菜，并联系组织相关厨房和餐厅执行新菜的推出。 15、负责做好所有促销和活动的纪录，书写和计算菜谱包括菜肴的照片。

岗位职责 1、在总经理带领下，负责酒店的日常经营管理工作，对各项经营管理指标负责。 2、提出酒店的经营管理思路，协助确定酒店年度经营计划，并指挥落实。 3、协助建立健全酒店内部管理系统、运行机制及各项规章制度。 4、协调各部门关系。 5、研究市场发展趋势，协调制定酒店各服务产品价格体系。 6、提高酒店的管理水平、服务质量。 岗位要求 1 大专以上学历，旅游、酒店管理专业为佳。 2 从事酒店工作10年以上，具有5年以上酒店前厅，餐饮，客房等岗位管理经验，有酒店筹建、开业经验优先。 3 熟悉酒店各营业部门的服务及管理流程，善于成本控制。 4 具有良好的协调沟通、管理和团队建设能力,事业心强。

岗位职责： 财务会计和控制：在健康的控制环境中实践最佳的财务会计流程 管理报告：专注,创新和平衡报告以激励管理行动 营业支持：为经营提供最高标准的财务和商业支持 信息技术和系统：对财务部门信息技术的优化以提高效率和信息 投资：优化资本投资回报 展望未来：对重大的战略计划和预算进行精确预测 现金和营运资本：在严格控制环境下优化现金状况 成本管理：支持营运以优化成本的效率     岗位要求：     流畅的英语口头&书写能     系统操作技能：Onq, Check SCM, SUN, OPERA/ OnQ PMS,  MICROS,  HRLINK,    办公室软件: Windows, Word, Excel, PPT    大学及以上学历    财务及相关专业和证书，例如：ACCA/ CPA    5年以上酒店工作经验，至少2年国际品牌同岗位工作经验