【职位描述】
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Duty Engineer manages the maintenance and repair of the hotel buildings, grounds and contents in a cost-effective manner, ensuring the efficient and safe operation of all plant and equipment. This role is concerned with assisting in the supervision of all repair, maintenance and new installations, ensuring the safety operations in the hotel. He / she effectively communicates and solves the questions guests encountered.
What will I be doing?
As the Duty Engineer, you will be responsible for performing the following tasks to the highest standards:
• Set and maintain service standards for work to drive staff to achieve common goals.
• Assign tasks according to the instructions of the Chief Engineer, follow-up with and guiding the completion of tasks, ensuring good handover between teams to ensure smooth workflow.
• Regularly check the operation of the machine room, related systems and equipment, and give timely feedback.
• Advise on equipment and operating procedures in terms of energy efficiency.
• Responsible for the administrative work within the team, keeping records of employee attendance and daily performance, recording and filing the maintenance policies involved in the shift.
• Manage the system's materials, staff borrowing tools as well as the registration and storage system of receiving materials.
• Coordinate the work schedule of the Contractor according to the maintenance plan.
• Supervise and inspect the safe operation of equipment in all departments and prevent violations.
• Responsible for training employees to improve working skills, enabling them to work with maximum efficiency.
• Conduct regular performance evaluations with employees, guiding and training employees to be competent for higher positions.
• Responsible for making suggestions for handling employees' mistakes.
• Ensure that energy management plans are closely monitored and effectively implemented (gas, water, electricity and diesel).
• Ensure the execution and implementation of emergency procedures, coordinating with engineering procedures for other incidents.
• Perform any other reasonable duties and duties as assigned.
• The department reserves the right to change or supplement the job description if necessary.
希尔顿在全球 100 多个国家和地区拥有数以千计的酒店，提供无数令人愉悦的机会。 从敞开的大门到热情的微笑，再到与众不同的体验，我们为每年与我们在一起的数百万旅行者提供他们永远不会忘记的欢迎。 除了我们旗舰品牌希尔顿酒店及度假村还包括：华尔道夫酒店及度假村、LXR、康莱德酒店及度假村、希尔顿嘉悦里酒店、Signia、格芮希尔顿精选酒店、希尔顿逸林酒店及度假村、Tapestry Collection by Hilton、希尔顿尊盛酒店、Tempo、 Motto、希尔顿花园酒店、希尔顿欢朋酒店、Tru by Hilton、希尔顿欣庭酒店、希尔顿惠庭酒店和希尔顿分时度假俱乐部。
如果您热衷全球旅行对世界的影响，您可能就是我们正在寻找的希尔顿团队成员。 因为在希尔顿酒店，我们永远不会忘记我们在这里的原因：使我们的客人，团队成员和业主都满意。
在遵循希尔顿集团及酒店政策程序的前提下做好日常维护工作，确保酒店内所有设施设备安全有效的运转。
我的具体职责是什么?
作为值班工程师，您将应以最高标准完成以下任务:
• 制定并保持工作的服务标准，推动员工达到共同目标。
• 根据总工的指示，做好任务分配，并在任务完成的过程中进行跟进和指导。
• 组好班组之间的交接工作，确保工作顺利进行。
• 定期对机房、相关系统和设备的运转进行检查，并及时给出反馈。
• 从节能方面提出有关设备和运转程序的建议。
• 负责班组内的行政工作，对于员工考勤、日常表现等做好记录
并对班组内涉及到的维修维保单做好记录和存档。
• 管理好本系统的材料及员工借领工具，领用材料的登记、保管制度。
• 根据维修维保计划，统筹协调承包商工作的时间安排。
• 监督和检查各部门的设备安全操作，对违反的行为进行制止。
• 负责培训以提高员工的工作技能，使员工以最大效率进行工作，并及时与员工进行绩效评估，指导并培养员工有能力胜任更高职位。
• 负责对员工的过失提出处理建议。
• 确保能源管理计划有密切的监督，和有效的执行(煤气、水、电和柴油) 。
• 确保紧急处理程序的执行和实施，并协调工程部工作程序以对应其它事故。
• 如有必要，该部门有权更改或补充该职位描述。
• 完成任何其他合理的职责和被指派的职责。
【任职要求】
What are we looking for?
A Duty Engineer serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• At least 3 years of working experience in the same position or 5 years of supervisory experience in a 4 / 5-star hotel.
• Proficient in English to meet business needs.
• Knowledgeable of hotel electrical and mechanical knowledge.
• Familiar with hotel engineering equipment maintenance and repairs.
• Strong communication and coordination skills.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
我们寻找什么样的人才?
希尔顿值班工程师始终要以宾客的利益为重并与其他团队成员密切合作。若要成功地应聘这一职位，您的态度、行为、技能和价值观应符合下列标准:
• 四星级酒店以上相同岗位工作三年以上或五年以上主管工作经验。
• 具有一定英语基础。
• 具有强电和机械方面的知识。
• 熟悉酒店工程设备维护和保养。
• 有较强的沟通和协调能力。
服务于希尔顿将会如何?
希尔顿全球是国际最具知名度的酒店管理公司之一，其下品牌包括从豪华的全面服务酒店，度假村到公寓式酒店以及中端酒店等。近一个世纪，希尔顿全球致力于通过全球品牌. 延续为全球客户提供优质服务的传统，坚持为商务和休闲旅游人士提供最优质的客房、服务、产品和品牌价值。我们的愿景 “让世界充满阳光，让大家都感受到热情的温暖，提供与众不同的卓越体验，让每位宾客在每家酒店的每次住宿都倍感满意” 团结我们作为一个团队每天都在世界各地创造非凡的酒店体验。同时，我们惊人的团队成员是希尔顿的核心所在！
