1、在总经理带领下，负责酒店的日常经营管理工作，对各项经营管理指标负责。 2、提出酒店的经营管理思路，协助确定酒店年度经营计划，并指挥落实。 3、协助建立健全酒店内部管理系统、运行机制及各项规章制度。 4、协调各部门关系。 5、研究市场发展趋势，协调制定酒店各服务产品价格体系。 6、提高酒店的管理水平、服务质量。

Located in Hunan capital's premier address in Furong District entertainment and business hub, Niccolo Changsha has already become recognized as the epicenter for the city's glitterati and A-list events not only for the central location but also for the dramatic skyline views. The hotel enables a destination experience for captains of industry and leaders in style to embrace corporate and leisure travel, retail, and signature dining experiences in a refined, urban environment. Headquartered in Hong Kong, Wharf Hotels is the hotel management company of Marco Polo Hotels and Niccolo Hotels. The company is owned by The Wharf (Holdings) Limited, a Hong Kong-listed group with extensive interests in property, infrastructure, communications, and retail management. Wharf Hotels currently operates 15 hotels in the Asia Pacific region. The Director of Restaurants, Bars & Events shall report directly to Area Hotel Manager and functions as the strategic business leader overseeing all Restaurants, Bars and Events operations of Niccolo Changsha revenues and profitability, quality standards, and customer satisfaction; provides the leadership and strategy to inspire the team to drive business results and enhance the brands. Primary Responsibilities ✦Oversee the operations of Niccolo Changsha. ✦Responsible for the overall management of the hotels’ Restaurants, Bars, and Events including service and kitchen operations, revenues and profitability, quality improvements, and health and safety. ✦As a member of the Executive Committee, develop and implement property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customers and colleagues. ✦Work closely with functional leaders of Restaurants, Bars & Events, and the Kitchen to ensure proper manpower deployment, talent development, reward, and retention are in place. ✦Review the operational practice in all areas to ensure compliance with the Group's guidelines, audit requirements as well as legislative requirements. ✦Develop and manage budget and forecast to maximize business performance and manpower productivity. ✦Coach, support, and drive the team to effectively manage costs whilst providing exceptional service to customers If you are someone... ✦Passionate, agile, and meticulous to instigate quality service and revenue growth ✦Strong customer focus with a strategic mindset and personifies a contemporary chic ethos ✦Able to think boldly outside-the-box with a sharp focus on business results ✦Able to attract, motivate, lead, inspire and direct a talented team ✦Bold determination and acting with resolve to address  ✦Challenges and forge positive change leading to exceptional results ✦Excellent communication skills with the ability to customize the message to the audience (guests, colleagues, owner, and other stakeholders) in English and Putonghua Experience ✦Minimum 6 years of management working experience in established luxury international hotels with relevant exposure in Restaurants, Bars, and Events ✦Proven record in leading functional teams to achieve a business result ✦Previous work exposure in China is advantageous ✦Working experience in the same position in luxury hotels is a must

To assist in ensuringthat all the outlets and banquets is managed efficiently according to theestablished concept statements. 协助并确保根据经营理念对各餐厅和宴会部进行高效地管理。 To assist and monitorservice and food and beverage standards in all outlets and banquets. Work withthe Outlet Managers, Banquet Service Manager and respective Chef de Cuisines totake corrective action where necessary. 协助并且督导各餐厅和宴会部的服务、食品和酒水标准。与餐厅经理、宴会经理和相应的厨师长共同为保证质量采取正确的行动。 To assignresponsibilities to subordinates and to check their performance periodically. 分派下属的工作并且定期检查下属的表现。 To assist any of theoutlets and Banquet and Convention when necessary. 在必要的时候对餐厅、宴会和会议进行协助。 Frequently test Food andBeverage in all outlets and be demanding and critical when it comes to Food andBeverage quality. 经常性检查各餐厅食品和酒水，对食品和酒水质量要严格甚至苛刻的把关。 To handle all guestcomplaints, requests and enquires on food, beverage and service. 处理所有客人关于食品、酒水和服务方面的投诉、要求和咨询。 Assist in preparingwith the respective Outlet teams, a yearly marketing plan for each outlet,which is the basis of the Food and Beverage Annual Marketing Plan. 在年度市场营销计划基础上，协助各部门制定部门年度营销计划。 Continuously seek waysto assist the Outlet Management maximize their revenues and profits. 寻找各种途径协助餐厅经理获得最大的营业额和利润。 Assist and monitor andanalyze the activities and trends of competitive restaurants, bars and otherhotel’s banqueting departments. 协助、检查并且分析与本酒店有竞争关系的餐厅、酒吧和其它酒店的宴会服务的活动和趋势。 Ensure that all OutletManagement Teams and Catering Department are fully aware of market needs andtrends and that their products meet these requirements. 确保各餐厅的领导团队，宴会部的产品符合市场的需要和发展趋势。 Focus attention onimproving productivity levels and the need to prudently manage utility/payrollcosts within acceptable guidelines ensuring optimum deployment and energyefficiency of all equipment. 专注发展各层生产力，以及需要谨慎地管理食物和工资成本，使其控制在可接受的方针内，并确保执行能最佳地展开及有效地使用各设备。 Through hands onmanagement, supervise closely own divisional employees in the performance oftheir duties in accordance with policies & procedures and applicable laws. 亲自管理、密切监督所有工程部员工的工作职责，以确保符合政策程序和法规。 Represents Food &Beverage on the hotel executive Committee to ensures the efficient& economic operation of the Food & Beverage Division providing servicesand support to other Divisions as required, maintaining equipment in optimumcondition. 紧密配合行政委员会确保餐饮部一直高效和经济的运转并且支持其它部门的要求，使设备得到适当的维护。 Handles guest andemployee enquiries in a courteous and efficient manner, reporting complaints orproblems if no immediate solution can be found, whilst feeding back a promptfollow up． 处理客人以及员工的疑问，报告不能及时解决的投诉或者问题，同时反馈跟进的期限。 To provide a friendly,courteous, professional service and ensure guests satisfaction at all times. 总是提供友善的、有弹性的、专业的服务给客人并确保客人满意。

Responsible forpreparing the annual Food and Beverage Business Plan ensuring DivisionalObjectives fully address business objectives of the hotel and needs of associates. 负责准备餐饮的年度计划，确保部门目标能完全与酒店目标一致并满足员工需要。 Prepares and regularlyupdates Food and Beverage Departmental Budget in close cooperation with theGeneral Manager and Director of Food and Beverage, ensuring targets are met andcosts are effectively controlled. 准备及与总经理和餐饮总监紧密合作，定期更新餐饮预算，确保达到预期目标及有效控制成本。 Buys locally availablefresh products wherever possible and has limited menus which are changedfrequently to ensure that the guest is always offered a variety of food items. 购买当地新鲜产品，以保证频繁更换的菜单的正常供应，总是能为客人提供花样繁多的菜肴。 Oversees the planningof menus and utilisation of food surpluses and leftovers, taking into accountprobable number of guests, market conditions, and popularity of various dishesand frequency of menu. 考虑到正确的就餐人数及市场条件，菜肴的受欢迎程度及菜单不断更新的因素，监督菜单的设计及利用剩余的食品原料， Reviews menus,analyses recipes, determines food, labour, overhead costs and assigns prices tomenu items. 回顾菜单，分析烹饪配方，确定选材，进行人员分配，计算管理费用的成本及菜式定价。 Directs foodapportionment policy to control costs. 指导食物订购的方向，以控制成本。 Introduces and teststhe market with new products which are market-orientated in terms of price andproduct. 根据市场导向的价格及产品，引进及尝试市场中出现的新产品。 Frequently verifiesthat only fresh products are used in Food & Beverage preparation. 经常核实餐饮准备中的必备的新鲜食物。 Serves fresh food toguests, which is prepared a la minute which is consistently of high quality,and which reflects the style of the outlet concept. 为客人提供新鲜食物，即使是最后一分钟准备，都要保证食物的高质量，并持之以恒，充分体现餐厅的风格及经营概念。 Supervises OutletChefs and Commissary Kitchen personnel and coordinates their assignments toensure economical and timely food production. 监督各厨房厨师及中央厨房人员，协调他们的工作任务，确保经济省时的食物生产。 Observes methods offood preparation and cooking, sizes of portions, and garnishing of foods toensure food is prepared in prescribed manner. 观察食物准备及烹饪的方法，食物的大小及分量，以及食物的装饰，确保食物按照所规定的方式去准备。 Frequently tastes foodand beverage in all outlets and is demanding and critical in standards andquality. 经常到各厨房及餐厅进行食物和饮料品尝测试，并严格要求达到质量标准。 Estimates foodconsumption and purchases or requisitions of foodstuffs and kitchen supplies. 对食物的消费，采购，食物原材料及供应进行评估。 Devises special dishesand develops innovative recipes. 设计特殊菜肴，以及发展革新的烹饪处方。 Establishes andenforces nutrition and sanitation standards for all restaurants. 建立及加强食品营养以及各餐厅的卫生环境。 Works together withthe DF&B, encouraging creativity, supporting marketing and up-sellingactivities. 与餐饮行政总监工作，鼓励创新，支持市场营销及促销活动。 Establishes a rapportwith guests maintaining good customer relationships handling all guestcomplaints, requests and inquiries on food, beverage and products. 与客人建立和保持和睦的关系，处理所有客人的投诉和要求，以及客人对食物，饮料及产品的询问。 Spends time in theoutlets (during peak periods) to ensure that the outlet is managed well by therespective Chef de Cuisine, meeting brand standards and guest expectations. 花时间到各厨房（就餐高峰期）巡视，确保各厨房在厨师长的管理下能良好运转，符合品牌标准及达到客人的要求。 Is demanding andcritical when it comes to food quality and service standards. 对食物质量及服务标准要有严格的要求。 Focuses attention onimproving productivity levels and the need to prudently manage food/ payrollcosts within acceptable guidelines, ensuring optimum deployment and efficiencyof all equipment. 专注发展各层生产力，以及需要谨慎地管理食物和工资成本，使其控制在可接受的方针内，并确保执行能最佳地展开及有效地使用各设备。 Establishes awell-organised Food Store, maintaining close control on the consumption offood, stores and inventory control. Physical inventories of all supplies and operating equipment are to betaken on a monthly and a quarterly basis respectively. 建立具有良好组织性的食物库存，保持紧密的食物消费控制，储存及库存总量的控制。每月及每一季度对所有供应及设备营运情况进行合理地盘点。 Delegatesappropriately duties and responsibilities to equipped and resourceful associates,nurturing and developing them whilst ensuring standards of operation and safetyare maintained. 授予合适的职责及任务以整理及丰富人力资源，培育和发展员工，同时确保营运标准及保持工作安全。

岗位职责 1.在总经理带领下，负责酒店的日常经营管理工作，对各项经营管理指标负责。 2.提出酒店的经营管理思路，协助确定酒店年度经营计划，并指挥落实。 3.协助建立健全酒店内部管理系统、运行机制及各项规章制度。 4.协调各部门关系。 5.研究市场发展趋势，协调制定酒店各服务产品价格体系。 6.审定酒店的市场营销方案，不断开拓市场。 7.提高酒店的管理水平、服务质量。 岗位要求 1 大专以上学历，旅游、酒店管理专业为佳。 2 从事酒店工作10 年以上，具有10年以上酒店前厅，餐饮，客房等岗位管理经验，有酒店筹建、开业经验优先。 3 熟悉酒店各营业部门的服务及管理流程，善于成本控制。 4 具有良好的协调沟通、管理和团队建设能力,事业心强。

Main Responsibilities: • Develop and implement property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the target customers, employees and ensure profitability and sustainability of the business. • Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. • Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. • Reviews financial reports and statements to determine how operations are performing against budget. • Works with direct reports to determine areas of concern and establish ways to improve the department’s financial performance. • Coaches and supports operations team to effectively manage occupancy & rate, labour cost, and controllable expenses. • Makes and executes key decisions to keep property moving towards achievement of goals. • Ensures brand initiatives are implemented and communicates follow-up actions to team as necessary. • Tour the hotel on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures • Fosters employee commitment to provide excellent service, participating in meetings and models desired service performance in all interactions with guests and employees. • Develop, recommend, and advise the General Manager on any areas of improvements in processes and strategies for operations in the Hotel. • Be proactive and resourceful in the analysis of trends and changing needs and expectations of guests in terms of accommodations, services, and facilities. • Ensure that all staff compliments the efforts to achieve ARR and occupancy goals with proper, sound yield management of room inventory. • To perform any other duties that may be assigned by the management. Job Specification: • Degree with focus in hospitality, restaurant management or any related field. • At least 8 years’ experience in a similar capacity. • Working knowledge of data analysis and KPIs/operation metrics. • Strong financial acumen. • Strong leadership skills to lead and motivate the team. • Ability to perform independently under pressure in a fast-paced environment. • Flexibility to respond to a range of different work situations. • Demonstrable competency in strategic planning and business development.

职责描述：  1、全面负责各厨房管理，控制厨房出品和卫生安全质量。  2、制定厨房管理制度、服务标准、操作规程，制定各岗位职责，了解各岗位人员的技术水平和专长，合理安排工作岗位，确保厨房工作的正常运作。 3、制定烹饪技术的培训计划，亲自负责培训工作，提高厨师的技艺，保持酒店的餐饮特色。 4、制定各餐厅菜单和厨房菜谱，确定出品价格，控制成本费用，保持良好的毛利率。  5、亲自收集客人对食品质量的意见，了解餐厅经理、餐厅主管对市场行情的看法，不断研制、创制新菜式，推出时令菜式，推广特别介绍，组织特色食品节。  6、熟悉原材料种类、产地、特点、价格，熟悉时令品种，掌握货源供应质量、价格。 岗位要求： 1.10年及以上国际奢华品牌酒店或大型餐饮企业的餐饮从业经验。2年及以上同岗位工作经验。 2.具备出色的中餐烹饪技巧，熟悉西餐厨房运作。 3.具有创造性，熟识广东餐饮市场并能洞察本地及国际餐饮潮流趋势。 4. 性格开朗，善于沟通，态度积极。

Job responsibilities/job description 岗位职责/职位描述 To manage the administration and operation of the entire culinary.  Has high knowledge of all preparation concerning ingredients, cooking techniques and presentation in all areas of the kitchen. Ensures to maintain Ambassador’s highest productivity and efficiency level at all times. Implements an effective program in maintaining the ideal food and labour cost of the whole department. Supervises the function of all kitchen employees, facilities and costs, hence contributes to maximizing the overall Food and Beverage department profit. Maintains quality goals by following up, eye for detail, following reports and guest comments, VOG, reports, mystery shoppers. 管理整个厨房的运作。 具有较高的关于准备材料,烹饪技术的知识和在厨房所有领域演示的经验。 确保大使维持最高生产力和工作效率水平。 执行一个有效的程序来保持优质的出品和整个部门的劳动力成本。 监督所有的烹饪大使的职能,设施和成本,因此有助于最大限度地提高整个餐饮部收益最大化益。 保持高质量的目标跟踪,关注细节,跟进客人评论,VOG报告以及神秘客人的到访。 Qualifications 资格要求  International luxury hotel background with proven business results and guest comments.  Good verbal and written English.  At least 3 years executive chef working experience. 国际奢华酒店背景并有酒店业务成果及客人评价。 良好的口头和书面英语。 至少3年以上行政总厨经验。

岗位职责 1、负责餐饮部行政管理工作,制定并实施餐饮经营的所有计划。 2、负责实现部门的营业收入指标和利润指标。 3、与行政总厨一起筹划和设计菜单，开发当地需求的餐饮产品。 4、熟悉饭店管理理论、餐饮管理理论、营销学和服务心理学。 5、协调与其他部门的工作关系，确保宾客得到满意的餐饮产品和良好的服务。 6、制定餐厅推销策略，督促员工做好食品饮料的推销工作，提高餐饮销售收入。 7、建全物资管理制度，对餐厅的设备、物资、用具等严格管理。 岗位要求 1、大专以上文化程度；5年以上同岗位工作经验。 2、精通本部门的业务知识，熟练掌握中餐、西餐、酒吧、茶馆的技能及管理技巧。 3、熟悉 食品原材料采购、储藏和厨房生产、餐厅服务全过程，善于安排各个环节的工作，能保证餐饮管理的协调发展。 4、具有食品原材料加工、餐饮成本核算方面的知识。掌握各种产品配方、各种食品原材料出料率标准，控制产品质量和成本消耗。 5、具有社会活动能力、组织领导工作能力和实际工作能力；善于调动餐饮 部各级管理人员的积极性。

责任概要: 管理好整个餐饮部西餐厅，送餐部，大堂吧，宴会，西厨房，中厨房，管事部及饼房的各项事务。 工作职责： 1.确保餐饮部的正常营运，跟据酒店的结构体系保持的有利的基本营运；监督各厨房生产运营，确保执行所有关于餐饮的政策，标准及程序。 2.有效地执行各项条例在餐饮服务，餐厅服务和酒吧服务上得到相应的提高；在餐饮厨房注重食品的质量，呈现方式及风味。 3.严格依据万豪39点自测表上的要求执行餐饮部部门的各项工作。 4.确保每个餐厅的销售和各部门的发展。 5.提高和完成酒店的商业计划。 6.有权力并有责任帮助下级的经理保证整个部门在正常的营运状态下。 7.实施万豪酒店旗下的标准和程序。 8.支持餐饮部的各项程序及对浪费的控制。 9.培训员工安全程序，监督其遵循预防损失政策的能力，以防止以外的发生，控制成本。 10.根据上述概述要在员工中起到”领袖”作用并激励员工可以超越其原有的。 人力资源： 1.在员工管理方面确保按照万豪集团要求完成招聘，发展以及保留高质量的经理及员工。 2.参与下级经理的评估并给他们提出建议使其有所提高 。 3.协助下级经理进行有效的培训使他们感到职位上所要承担的约束。 4.检查完成各部门的月度会议记录并将”P&A”转交到总经理, 本部门和人事总监处。 5.根据实际营运情况安排相符的人员。 岗位要求： 1.8年以上的酒店工作经验和2年以上的管理方面经验。 2.良好的语言沟通能力。熟练的英语和良好的普通话。 3.精通本部门的业务知识，熟练掌握餐饮服务、餐饮厨房的技能及管理技巧。 4.具有食品原材料加工、餐饮成本核算的知识。掌握各种产品配方、各种食品原材料出料标准，控制产品质量和成本消耗。

We are currently looking for a Director of Sales and Marketing: As a Director of Sales and Marketing, we relyon you to: Oversees the day-to-day sales efforts and is responsible for the overall positioning of the hotel, brand communications and the development of customers for the entire hotel operations including but not limited to Rooms, Events, F&B outlets and Spa. Be responsible for all the hotel Marketing functions, maximizing total hotel revenue market share, and optimization of profit retunes, as well as maintaining a relationship and close coordination between the hotel Marketing Division and Shangri-La International Hotels and Resorts Corporate Marketing team. Establishes and implements training programs to improve performance and effectiveness of Marketing personnel as guided by SLIM; creates a working relationship that emphasizes a high degree of professionalism and openness of inter-department communications and understanding. Personally handles key accounts in each of the hotel’s major contributing market segments. Assists the members of the Sales team and other departments in securing business for all revenue generating centers. Hires qualified candidates for the Marketing division and ensures an efficient and effective organizational structure. Directs and coordinates the activities of the sales, event management, distribution and reservations, on-line marketing, traditional communications and public relations, to maximize generation of overall hotel revenues. Together with the Reservations Manager and Director of Events Management, Revenue Manager, Marketing Services Manager and Director of Communications regularly reviews all available reports and statistics and uses them as basis for developing strategies to address current and anticipated future market conditions. Builds positive working relationships with all divisions/departments of the hotel, ensuring the understanding of Marketing programs and the wants, needs, and expectations of customers / guests. Maintains active communication with and build teamwork amongst sales, events management, on-line marketing and distribution, communications and reservations personnel so as to achieve commitment to the overall Marketing objective of the hotel, and their role in achieving them. We are looking for someone who has: Has good organizational skills Selling and Computer knowledge Communicates with fluency in English as well as the local language Has team management experience. Has experience in Hotel Sales & Marketing Mature and has good logic. Upholds professional values, ethics and integrity at all times

【岗位职责】 1、监督宴会厨房及职工厨房员工的工作，控制所有设施及成本，增加餐饮部的利润。 2、负责所有中餐的准备、烹饪及装饰工作，以达到最高的质量标准。 3、检查存货及成品。 4、检查所有食品的准备情况、 5、清楚所有食品的配料、技巧、烹饪方法及设备等方面的知识。 6、研究当地餐饮市场，极积开创新菜。 【岗位要求】 1、中专或以上学历,同岗位工作经验3年以上。 2、接受过专业技术训练。 3、有丰富的技术及行政经验，其中在五星级饭店工作不得少于5年以上。 4、懂得成本核算，食物原料及食品营养知识。 5、身体健康，精力充沛。

岗位职责 1、制定工程部的组织机构和管理运行模式，使其操作快捷合理。 2、总结归纳运行和维修、制定和审定设备设施及建筑装潢的预防性维修计划、 3、负责工程部的节支运行、跟踪，控制水、电、油、等的消耗并严格控制维修费用。 4、根据营业情况和气候及市场能源价格情况，提出节能运行的计划和运行维修费用预算。 5、负责协调和酒店相关的市政工程等业务部门的关系，以获得良好的外部环境。 6、审定员工培训计划，定期对员工进行业务技能、服务意识、基本素质的培训。 岗位要求 1、同岗位工作经验。有一定外语水平，能借助工具书阅读有关专业文献。 2、必须掌握机电工程设计基础知识、熟悉电子通讯设备、计算机、暖通、空调、给排水设备、电梯等的使用和维护管理，熟悉基建、环境保护、安全生产、劳动保护方面的政策与法规。 3、能充分领会总经理的经营意图，正确处理上下级之间、部门之间的关系，并能组织指挥工程部各项工作计划的实施，确保工程部的正常运转。 4、有强烈的事业心责任感，有较强的自学能力和适应性。

【岗位职责】 1、负责通过公关和促销活动实现集团和酒店在本地和国际上的定位目标。 2、协助销售总监开发公关促销计划及制作预算。 3、与媒体、本地社区、客户及酒店总部保持密切联系，代表、宣传酒店形象。 4、保证所有的宣传资料和广告都达到集团的标准，维护酒店的良好形象和定位。 5、开拓并实施公关活动，负责制作促销资料、对媒体宣传资料及安排在媒体对饭店的报道。 6、开发并跟进酒店的各项市场活动。 7、与媒体、各营销渠道及组织机构沟通并提供合适的材料以确保他们有足够的资料促销酒店的服务。 8、建立，保持与广告商和公共关系组织的关系。 9、监视并确保对竞争对手的活动有完全的了解，以便在制定战略时使用这些信息。 11、发现并组织有关赞助活动去提高酒店在市场的形象。 12、开发并执行市场公关/广告媒体计划去完成整个酒店的目标与媒体，并与公关客户保持联系。 12、积极地与主流媒体交流去提高酒店在市场的曝光率或撰写文章。 13、主动承担发展，执行酒店年度公关计划和广告活动。 14、在商务总监的指导下，组织活动包括邀请媒体，本地重要人物，公司客户，旅行社和其他相关客人。

Specific Job Knowledge,Skill and Ability工作技能技巧要求： 1.Fluent in written and spoken English. 英文书写及口语流利。 2.Preferred Commerce Degree in Accounting and Management. 会计和管理方面的学位。 3.Previous experience in a managerial operational accounting role. 有财务管理经验。 4.Good relationship with the local bank and government agencies. 与本地银行及政府机关保持良好关系。 5.Thorough knowledge of federal,state and local laws. 熟悉国家及本地法律。 6.Must possess basic computational ability. 基本掌握计算机技能。 7.Ability to lead,to provide guidance and to develop team member. 具有领导，指导和发展员工的能力。 8.Ability to train,motivate,evaluate,mentor and direct associates and managers to meet desired ends. 具有培训、激励、评估、指导员工及经理的能力，以达到预订目标。 9.Ability to manage by example. 具有以身作则的能力。 Required Qualifications必要的资历要求： 1.University Preferred Commerce Degree in Accounting and Management. 大学会计和管理方面的学位。 2.Previous experience in a managerial operational accounting role. 有财务管理经验。 3.At least 5 years of working experience as Assistant Financial Controller or higher in the hospitality industry, 财务总监有足够的教育背景,作为财务副总监或服务行业更高职位至少5年的工作经验。

岗位职责 1、建立并管理一个高效的厨房团队、监督所有中、西、特色厨房的出品。 2、制定员工工作日程安排。 3、预计、制定和监控每日市场采购单。关注食品成本控制。 4、定期推出新菜品并培训楼面服务人员做好菜品推广。 5、每周召开一次部门例会，统筹布置后厨相关工作安排。 6、充分理解并严格遵守酒店的规章制度，例如消防，卫生检疫以及健康安全等。 7、监督所有供应食品的质量与数量。 8、监督各厨房收到的食品的质量与数量。 9、定组织各厨房做好计划卫生。 10、经常检查厨房设备，做好维护工作。 11、保证每日售货柜台上，自助餐上以及宴会上的食品陈列引人入胜。 12、确保所有直接面对客人的员工对于食品以及其制作工艺有充分的认识。 13、与本各部门建立良好的联系。 14、确保员工执行正确的卫生程序，检查和控制所有相关政策，协助厨房卫生医生 监控国家规定的执行情况。 岗位要求 1.五年以上五星级酒店后厨管理经验，三年以上同岗位工作经验，具备优秀的管理及创新能力。 2.有丰富的行业资源。

Position Summary & RESPONSIBILITIES 职位概述及岗位职责: Must be responsible for food and beverage work background! 需要有负责过餐饮的工作背景！ Oversees and directs all aspects of the hotel operational departments which include: Front Office, Food & Beverage, Kitchen, Housekeeping, Engineering, Safety & Security, Health Club and other relevant operating departments.  Ensures these departments are well run by focusing on the following aspects: Maximization of revenues and profits, minimization of operating costs, implementation and follow up of service standards/team member training.  Ensures highest levels of customer satisfaction. 负责监督导和指导酒店的运营部门包括前厅，餐饮、厨房、客房、工程、安全保障部、健身中心及其他相关的经营部门。确保这些部门在以下几个方面的正常运营：收入和利润的最大化，运营成本最小化，实施和监督服务标准及团队成员的培训，确保顾客满意度维持在最高水平。 To support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues:  in particular, the GM, CD, DOF & HRD. 通过和管理层建立良好的工作关系来支持酒店的管理战略，尤其是和总经理，商务总监，财务总监和人力资源总监。 Fully contribute to the design of the hotel’s business strategy. 全力关注酒店的经营战略。 Actively participate in the key management issues in the property  积极参与酒店内的管理核心项目 Actively support the CD by ensuring that Front Office and F&B team members are fully trained and committed to upselling. 确保餐饮部、前厅部的员工接受规范的促销培训并致力于更好的推销产品，以此来积极支持商务发展部的工作。 Conduct routine inspections of all areas of the hotel. 对酒店的所有区域例行检查。 To achieve the planned operational profit margins in both Food & Beverage and Rooms. 在餐饮和客房完成计划的利润。 Ensure that all labour costs are flexed according to levels of demand / activity / season and that opportunities for a better balance between quality and cost through clustering or outsourcing or both are explored fully. 确保所有的劳动力是根据需求/活动/季节来合理安排的。捕捉集团合作或外包的机会来平衡质量和成本。 Ensures that purchasing delivers best quality for the most competitive price is purchased. 确保所采购的物品物有所值。 To manage all the direct reports (e.g. Director of Food & Beverage or Food & Beverage Manager , Executive Housekeeper, Front Office Manager, Chief Engineer, Security Manager) in a professional and motivating fashion. 用专业的和激励的方法管理直接管理范围内的团队。（如：餐饮总监/餐饮经理，行政管家，前厅部经理，总工程师，安全部经理） Set objectives for each direct report. 为直接管理范围内的部门设立目标。 Review performance on a regular and consistent basis. 定期评估表现。 Deal effectively with instances of poor performance. 合理的处理不良表现。 Identify development needs and future career paths. 确立发展需求和事业发展路线。 Conduct regular Operations meetings including all direct reports. 组织定期的营运会议包含直接管理范围内的分部门。 Recruit high quality team members in conjunction with HR department. 与人力资源部一起挑选高质量的员工。 To ensure the team members within Operations are well managed with clear objectives and well trained and that they are deployed in the most productive way. 很好的管理运营部的员工，并确保他们清楚目标并通过了完善的培训，以及最合理的部署。 Set clear tasks for each team members. 为每位员工设定清晰的工作任务。 Allocate team members to tasks in the most flexible and productive fashion (with HRD). 灵活的为分配员工以确保生产力的合理化（和人力资源总监）。 Ensure all team members are fully trained in job skills and customer service based on departmental service standards and records are maintained. (with HRD). 确保每位员工根据部门服务标准接受系统的工作技能培训和对客服务标准，记录要保留（和人力资源总监）。 Ensure effective standards of two-way communication exists for all team members. 确保有效地进行双向沟通。 Ensures that all team members attending training sessions are being briefed before and debriefed after. 确保员工按时参加先期和后期的培训。 Responsible for the participation of all new team members to the Hilton Orientation program and ensures departmental induction takes place. 确保新员工参加希尔顿入职培训的出席情况并提供部门的简短介绍。 Ensures that work schedules &rosters are written according to hotel needs and compliance to labour laws. 确保排班表是根据酒店的需求制定的并遵循了劳动法。 To ensure the highest standards of quality in all aspects of the hotel operation, guaranteeing that brand values and standards are never compromised. 确保酒店运营维持在最高的质量标准，不违背品牌价值和标准。 Ensure highest possible levels of customer service across the operation. 尽可能的提供高标准的服务。 Actively follow up on SALT & QA& FSAA reports instituting corrective actions in a fast and effective manner. 积极跟进SALT、QA、FSAA有效率的采取整改措施。 Actively investigate what further reforms to the operation may be necessary to raise standards. 积极地讨论如何进一步的改革以及重新制定标准的可能。 Ensure that brand standards / use of logo are never compromised. 确保不违反品牌标准和logo的使用规定。 To oversee the running of all Food & Beverage operations ensuring that all department service standards are met consistently. 确保各餐厅一贯的遵循服务标准。 Guarantee all aspects of food & service quality in all the outlets. 确保食品和酒水质量。 Oversee the management of all outlets, the kitchen(s) and Banqueting ensuring that standards, efficiencies and quality are actively promoted and delivered. 确保厨房和宴会部门遵循标准，提供有效率的和高质量的服务。 To investigate and implement new F& B concepts with the full involvement of the GM & FBM. 与总经理和餐饮经理一起开发实施新的餐饮理念。 Through F&B departmental Managers ensure the most cost-effective promotion of all aspects of the F & B operation in conjunction with the CD (menu presentations/menu/pricing/promotions and ongoing activities. 促动餐饮部经理与商务发展部共同创造本清利厚的餐饮推广活动（菜单/价钱/推广）。 Evaluate competitors products and price policy twice per year. 对竞争对手的价格和产品进行一年两次的调查。 To oversee the running of all Rooms Division operations ensuring that all departmental service standards are met consistently. 确保房务区域的所有部门一贯的遵循服务标准。 To ensure that the Front Desk operation, including telephone and all uniformed services, works to the highest standards for customer satisfaction and cost-effectiveness. 确保所有前台员工包含总机，始终提供高标准的服务以及成本效应。 To ensure that all Front Office systems are fully and effectively utilized and that regular, ongoing training is organized. 前厅部的所有系统都在有效地利用，并持续地提供培训。 To ensure that the housekeeping function (whether outsourced or not) is run to the highest professional quality standards at the lowest level of cost. 确保客房部（不论外包与否）使用最低的成本，达到高质量的标准。 Ensures good work liaisons with other departments (HSKP/ ENG/ FIN). 与其他部门保持良好的合作（客房、工程、财务）。 Participates in Weekly FO meetings to analyse performance/business and to implement action for improvement and team spirit. 每周参加前厅部部门会议，分析表现及生意和制定发展计划。 Ensures with the FOM and Revenue department that a maximum occupancy is reach daily. 与前厅和收益部共同确保每天达到最高的出租率。 Guides FOM on daily strategy (overbooking-out/booking). 每天为前厅经理提供战略的指引（预订）。 Responsible to ensure best quality of cleanliness throughout the hotel. 确保酒店的卫生状况良好。 Ensures VIP rooms are checked on a daily basis. 确保每天检查VIP房间。 To oversee the running of an Engineering operation ensuring that all departmental service/legal/safety standards are met consistently. 确保工程部的运营一贯的遵循部门标准/法律/ 安保规定。 To ensure that the Engineering team works within all legal and organizational standards and that technical efficiency is maintained at an optimum level. 确保工程部的各项工作均符合法律要求，技术标准和效率保持最佳水平。 With the Chief Engineer and, most importantly, the General Manager, ensure that the highest possible attention is paid to the safety and security of all guests and staff through detailed reviews and checks on all procedures, equipment etc. 与总工程师，尤其是总经理，要通过细致的检查对与客人和员工安保工相关的事宜辅以高度重视。 Ensure effective planning of maintenance works to guarantee standard of product quality. 有效的计划维修工作来确保生产质量安全。 Ensures through Chief Engineer that repairs are recorded and dealt with in the quickest possible time. 确保维修工作以及相关的事宜在第一时间解决并记录在案。 Prepare yearly budgets in conjunction with GM/CD/DOF/HRD for- revenue, FF&E, manning, capital expenditure, costs and expenses. 与总经理/商务总监/财务总监/人力资源总监共同制定年度预算 – 收入固定资产，人员，大额项目，成本和花费。 Review and approval of all expense accounts for Operations Team. 审核和批准营运部门的所有花费。 Adhere to the hotel’s security and emergency policies and procedures. 坚持酒店安全制度、紧急情况处理规定和程序。

主要职责（职务的主要工作内容） ·     设计、实施人力资源各项方针、政策。 ·     及时了解与贯彻国家、地方有关人事、劳动、涉及酒店的各项方针政策、法律法规。 ·     结合本酒店实施情况，协助酒店领导制定有关人事和培训方面的方针政策与规章制度。 ·     工作中严格贯彻和执行人力资源各项政策和规章制度，并不断改进和更新，确保其高效性。 ·     负责人力资源部的日常运作。 ·     参加酒店工作例会，认真执行会议决定，确保上情下达，下情上呈。 ·     制订并审核部门各项年度和月度工作计划、文件及报表。 ·     制订并审核部门各项的财政预算和支出，并实施成本、费用的节控。 ·     依照酒店总体经营思路，规划部门各项工作，确定职责、调配人力。 ·     确保所属分部正常动作，按计划完成各项工作任务。 ·     协调部门员工关系，确保团队的稳定性，通过培训不断提升员工的工作绩效。 ·     统筹开发与利用酒店总体人力资源。 ·     根据酒店的经营需要，合理定编，严格控制人力成本。 ·     依照各部门的用人需求，选定招聘渠道，设计招聘计划，确定选用标准，并及时补充缺编。 ·     优化酒店内部人才选拔和人员流动机制，改进劳资制度，确保员工职业发展的良性化，及薪酬、福利的市场竞争力。 ·     不断推进酒店内部管理的提升，强化对员工的专业训练，持续开发人力资源潜力、改进综合绩效水平。 ·     协调内外部工作关系。 ·     协助酒店领导协调酒店各部门之间的关系，并与各部门建立良好的工作关系。 ·     维护酒店和员工的合法权益，并协调两者之间的劳资关系。 ·     与工作相关政府机关、社会团体、教育单位、其它酒店以及人团交流中心等建立并保持友好的协作关系。 ·     领导安排的其它工作

1、从事公司建筑专业规划设计工作，能够与各专业人员沟通协调工程咨询设计有关问题; 2、独立完成项目规划设计，解决项目现场与设计的配合问题; 3、参与新技术、新材料等的适用性研究; 4、公司领导交办的其他工作，能适应出差。 任职资格： 1、45岁以下，身体健康，本科及以上学历，建筑学、土木工程及相关专业，持有建筑师资格证书; 2、熟练掌握设计相关的计算及绘图软件熟练使用各种办公软件: 3、专业基础知识牢固，熟悉本专业各项规范、规程，了解本专业的发展动态; 4、具备建筑专业规划设计能力，能够独立完成规划总平面布置方案，提出技术经济指标，同时具备独立完成建筑施工图设计的能力;5、近三年担任过3项以上大型或4项以上中型建筑建筑规划项目设计（如公园、动物园设计或园林景观设计或大型别墅区规划或旅游度假区规划案例，有文旅综合度假区设计案例的优先），要求提供对应的四库一平台或者过审图纸的业绩证明(图纸需含图审单位盖章、设计院盖章，图框上应反映设计师名字)。 6、有8年以上相关建筑规划和施工图设计工作经验，有5年以上建筑甲级设计院工作经验，具备中级以上职称。

年终奖可谈 The year-end bonus is negotiable 餐饮总监作为酒店行政委员团队一员共同为酒店做出关键性战略以及运营决策。主要负责餐饮运营包括所有餐厅，厨房，酒吧以及酒廊，宴会，送餐服务及酒吧。 The Director of Food and Beverage formspart of the Hotel Excom team who collectively make key strategic and operationaldecisions for the Hotel. The Director manages the Food & Beverage Operationwhich includes all restaurants, kitchens, bars & lounges, banqueting, roomservice and private bars. The primary responsibilities for this position are toensure our guests receive the highest level of food quality and service, manageand develop a team, devise and monitor an annual budget, manage labor controland operating expenses and develop relationships with key suppliers andindustry associates. 职责义务： Duties & Responsibilities: 1.始终提供专业的，良好的服务。 Consistently offer professional, friendly andengaging service. 2.领导管理餐饮部门每天的运营，确保所有服务达到标准。 Lead and manage the day to day operations ofthe Food & Beverage Division ensuring all service standards are followed. 3.制定新的促销，菜单以及革新理念；创造一个满意的美食目的地提供给酒店以及外来客人。 Drive innovative promotions, menus andconcepts; creating a F&B destination of choice for both Hotel and externalguests. 4.领导以及支持所有餐饮部门达成财务运营指标。 Lead and support all Food & Beveragedepartments in the achievement of their financial and operational targets. 5.准备年度预算以及管理执行。 Prepare annual budgets and administer in afiscally responsible manner. 6.有效的执行控制餐饮，人工以及运营费用。 Implement effective control of food, beverage,labour and operating expenses throughout the F&B division. 7.帮助准备年度战略计划以及完成目标。 Assist in the preparation of the annualstrategic plan and achieve the goals and targets therein. 8.确保客人服务标准的执行以及始终如一的寻找方法提升产品服务创造利润。 Ensure the implementation of standards in guestservice and constantly seek out ways to improve product and service as well asincrease volumes and profits. 9.监督筛选，培训以及同事的发展确保招聘的有效完成。 Oversee the selection, training and developmentof all Colleagues to ensure timely recruitment and career growth. 10.跟进部门政策，程序以及服务标准。 Follow department policies, procedures andservice standards. 11.跟进所有的安全政策。 Follow all safety policies. 12.其他任务的分配。 Other duties as assigned. 专业知识技能： Job Knowledge / Skill: 1.个人需具备强大的餐饮知识，创造力天赋，具有丰富的奢华及地标酒店餐饮经验，具有良好的商业头脑，良好的工作职业道德，以及管理能力。 The individuals who have a solid knowledgeof food & beverage, have creativity and flair, rich experience in luxuryand landmark hotels, and are able to evidence good business acumen, a strongwork ethic and people-management skills. 2.具备10年以上餐饮行业经验管理经验，大学文凭，具有专业的酒店饭店管理以及商业管理能力，或者类似要求的经历。 At least 10 years of management experiencein the catering industry, university diploma, professional hotel management andbusiness management, or similar experience. 3.熟悉食品原材料采购、储藏和厨房生产、餐厅服务全过程，善于安排各个环节的工作，能保证餐饮管理的协调发展。 Familiar with the whole process of food rawmaterial procurement, storage, kitchen production and restaurant service, goodat arranging all aspects of the work, to ensure the coordinated development ofcatering management. 4.具有创造性，熟识江浙沪市场并能洞察本地及国际餐饮潮流趋势。 Creative, familiar with Jiangsu, Zhejiangand Shanghai markets and insight into local and international restaurant trends. 5.爱护和关心员工，有激励和调动员工积极性的能力。 Caring and caring for employees, have theability to motivate and motivate employees.

储备岗位 工作地点：苏州虎丘区 岗位职责 1.在总经理带领下，负责酒店的日常经营管理工作，对各项经营管理指标负责。 2.提出酒店的经营管理思路，协助确定酒店年度经营计划，并指挥落实。 3.协助建立健全酒店内部管理系统、运行机制及各项规章制度。 4.协调各部门关系。 5.研究市场发展趋势，协调制定酒店各服务产品价格体系。 6.审定酒店的市场营销方案，不断开拓市场。 7.提高酒店的管理水平、服务质量。 岗位要求 1 本科以上学历，旅游、酒店管理专业为佳。 2 从事酒店工作15 年以上，具有10年以上酒店前厅，餐饮，客房等岗位管理经验，有酒店筹建、开业经验优先。 3 熟悉酒店各营业部门的服务及管理流程，善于成本控制。 4 具有良好的协调沟通、管理和团队建设能力,事业心强。

作为餐饮部总监，您将应以最高标准完成以下任务： ·        制定与餐饮相关的制度和标准。 ·        建立标准的餐饮销售，趋势和目录。 ·        不断的改进制度，程序和设备。 ·        在报告，预算，政策和未来计划上与管理层协商。 ·        查看价格，供货来源，餐饮销售，趋势和清单。 ·        确保优质食品和服务使客人满意。 ·        在月底每个管理人员提交财务报表和提出意见。 ·        确保可以达到预算目标。 ·        确保可以最大限度提高部门利润。 ·        确保部门运转在预算内。 ·        确保所有执照已经申领完成。 ·        对供给和服务做出提前监督。 ·        和承办商见面学习新产品的使用。 ·        确保培训计划按要求准时执行。 ·        确保所有员工达到希尔顿酒店国际标准。 ·        查看部门计划来确保部门未来发展。 ·        与总经理和运营总监回顾规则事业。 ·        确保所有员工接受培训，态度正确，友好和遵守纪律。 ·        查看员工年薪。 ·        确保了解餐饮相关的准备和服务。 ·        了解直到今日的所有价格比对。 ·        维护最高的专业个人形象。 ·        建立和维护员工关系。 ·        保护商业机密。 ·        参与和执行与企业相关的一切工作。 ·        完成总经理下达的任务。 ·        参与并执行任何酒店商务活动范围之内的工作任务。 ·        执行任何运营总监下达的工作任务。 ·        餐饮部的工作使命在所有员工当中被建立并贯彻。 ·        完成任何其他合理的职责和被指派的职责。 ·        如有必要 ，部门有权更改或补充该职位描述。

 岗位职责 1、负责房务部年度经营管理计划、预算费用和日常管理规范的建立。 2、优化房务部的管理体系，下达房务部的运行管理目标。 3、监督房务部各部门的工作流程和服务质量，保证其严格按照酒店和部门的各项规章制度和岗位流程以使达到要求，确保给客人提供优质的服务和舒适的入住环境，确保慧评网好评率及差评率达到集团要求。 4、督促、指导、检查房务部管理人员执行岗位责任制和落实各项方针、政策与计划的情况。 5、完成经营收目标，控制劳动成本和支出，在职责范围内获取最大的利润。   岗位要求 1、本科以上学历。 2、10年客房工作经验，5年以上星级酒店同岗位管理工作经验。 3、熟练掌握房务部操作程序与规章制度，并熟练掌握部门所使用的4、具有良好的沟通技巧和对客沟通能力，和超前的创新意识、营销思路和丰富的房务管理经验。

1.作为集团子公司（乐山创科酒店管理有限责任公司）总经理全面负责乐山高新翰文大酒店的总体事务，按要求完成公司所确定的各项目标任务； 2.制定酒店的管理目标和经营方针，包括制定各种规章制度和服务操作规程，规定各级管理人员和员工的职责，并监督贯彻执行。制定市场拓展计划，带领销售部进行全面的推销。制定酒店一系列价目，如房价、餐饮毛利等。详细阅读和分析每月报表，检查营业进度与计划的完成情况，并采取对策，保证酒店业务顺利推进。 3.建立、健全酒店的组织管理系统，使之合理化、精简化。高效化。主持每周总经理室的办公例会。阅读消防和质量检查情况汇报，并针对各种问题进行指示和讲评。传达政府或总经理室的有关指示、文件、通知，协调各部门之间的关系，使酒店有一个高效率的工作系统。 4.健全酒店的财务制度。阅读的分析各种财务报表，检查分析每月营业情况，督促财务部门做好成本控制、财务预算等工作，检查收支情况、应收账款和应付账款等。 5.定期巡视公众场所及各部门的工作情况，检查服务态度和服务质量，及时发现问题、解决问题。 6.培养人才，指导各部门的工作，提高整个酒店的服务质量和员工素质。 7.加强酒店维修保养工作和酒店的安全管理工作。 8.选聘、任免酒店副总经理、总经理助理、部门经理等，决定酒店机构设置、员工编制及重要人事变革。负责酒店管理人员的录用、考核、奖惩、晋升等。 9.与社会各界人士保持良好的公共关系，树立良好的酒店形象，并代表酒店接待重要贵宾。 10.关心员工，以身作则，使酒店有高度凝聚力，并要求员工以高度热情和责任感去完成本职工作。 任职要求： 1.年龄原则上不超过45周岁。 2.本科及以上学历，酒店管理、市场营销、工商管理等相关专业。 3.具有10年以上酒店行业工作经验、5年以上高端酒店管理经验，且熟悉酒店全流程运营管理。国际五星酒店管理经验者优先考虑。 3.具备较强的市场分析、推广能力和良好的人际沟通、协调能力，对星级酒店的经营管理有独到的见解，善于发现问题、分析问题、解决问题。 4.精通酒店运营管理的技巧与方法，善于团队建设和成本控制，具备较强的执行力、协调能力、创新能力和危机处理能力。 5.具有酒店业职业经理人相关证书的，或国企工作经验的优先考虑。 6.同等条件下硕士研究生及以上文化程度或取得中级及以上职称者优先。 7.特别优秀者以上条件可适当放宽。 特别说明： 报考人员将报名表及资格初审要求的相关材料（包括本人简历、电子照片、学历学位证书、职称证书及各种职业资格证书<扫描件>等）发送至邮箱lsgfzjt@163.com。邮件请以“应聘岗位+应聘人姓名”命名，各类报名所需资料均以附件形式发送，邮件大小请勿超过10M。