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  • 南京 | 3年以上 | 大专 | 提供食宿
    • 五险一金
    • 包吃包住
    • 提供食宿
    • 带薪年假
    • 团建聚餐
    • 技能培训
    • 职业发展规划
    • 岗位晋升
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、全面负责中餐厅的日常运营管理工作,确保餐厅服务质量和运营效率达到酒店标准 2、制定并执行餐厅服务流程、操作规范及管理制度,监督落实各项服务标准 3、负责餐厅人员排班、培训及绩效考核,提升团队专业素质和服务水平 4、控制餐厅运营成本,包括食材、人力及设备等资源的管理与优化 5、处理客人投诉及突发事件,维护酒店品牌形象,提升客户满意度 6、与厨房部门密切配合,确保菜品质量及出餐效率符合标准 7、定期分析经营数据,制定并实施销售策略,完成营收目标 8、负责餐厅设备设施的维护保养及卫生安全管理,确保符合相关标准 【岗位要求】 1、大专及以上学历,酒店管理、餐饮管理或相关专业优先 2、3年以上中餐厅管理经验,熟悉高端酒店或餐饮行业运营模式 3、具备优秀的团队管理能力,能有效激励和培养下属 4、精通餐饮服务流程及标准,熟悉食品安全及卫生管理相关法规 5、具备较强的客户服务意识及突发事件处理能力 6、良好的沟通协调能力,能与各部门高效配合 7、具备一定的财务知识,能独立完成经营数据分析及成本控制 8、工作责任心强,能适应弹性工作时间及高强度工作压力
  • 武汉 | 3年以上 | 大专
    • 领导好
    • 包吃包住
    • 五险一金
    • 员工生日礼物
    • 岗位晋升
    • 管理规范
    • 带薪年假
    • 每周双休
    • 技能培训
    • 节日礼物
    国际高端酒店/5星级 | 50-99人
    • 投递简历
    1. Assist the marketing and sales director in developing budgets for public relations and promotional activities, and follow up on all marketing activities and external publicity of the hotel. 协助市场销售总监开发公关及促销活动制作预算,跟进酒店的各项市场活动及对外宣传。 2. Monitor and ensure a complete understanding of the activities of competitors, so as to use this information when formulating strategies. 监视并确保对竞争对手的活动有完全的了解,以便于制定战略时使用这些信息。 3. Maintain close contact with media, community, customers and the group, representing and promoting the hotel. 与媒体、社区、客户及集团保持密切联系,代表、宣传酒店。 4. Ensure that all promotional materials and advertisements meet the standards of the group and the hotel, and maintain the hotel's image and positioning. 保证所以宣传资料和广告都达到集团及酒店标准,维护好酒店想象及定位。 5. Comply with the hotel's employee and behavior guidelines. 遵守酒店员工、行为守则。 6. Comply with the hotel's policies and procedures. 遵守酒店的政策及程序。
  • 深圳 | 1年以上 | 本科 | 食宿面议
    • 技能培训
    • 人性化管理
    • 国际品牌
    • 五险一金
    • 带薪年假
    • 管理规范
    • 包吃包住
    • 集团课程
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    确保办公室行政工作的高效运行。 Ensures efficient office administration procedures. 确保所有人事记录在人事系统中的保存,归档以及更新。 Ensures that all personnel records are maintained filed and updated in the HR System. 保证所有人事文件使用的准确性和机密性。 Ensures Human Resources documents are properly routed with strict accuracy and confidentiality. 根据要求做好档案系统的保持和更新。 Maintains and updates manual and computerised filing system. 严格遵守酒店的政策和程序。 Complies with hotel’s Policies & Procedures. 根据酒店、行业和公司的指引,回应需求、进行调整,执行任何合理的任务及额外职责。 Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.
  • 苏州 | 3年以上 | 大专
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    To assist the Outlet Manager in efficiently managing the outlet, according to the established concept statement. 根据餐厅的理念帮助餐厅经理有效的管理餐厅。 To ensure that SOP and Basic standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual. 确保标准操作程序和基本的标准被遵守,以达到相应的服务标准。 To assign responsibilities to subordinates and to check their performance periodically. 给下属分配职责,定期检查他们的表现。 To ensure table reservations are taken properly in order to maximize the restaurant turnover. 保证所有的预定都被恰当处理,以达到餐厅较好的翻台率。 To take a hands on approach in the operation of the outlet. 帮助管理餐厅运营。
  • 北京-通州区 | 8年以上 | 本科 | 食宿面议
    • 五险一金
    • 管理规范
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 年底双薪
    • 补充医疗保险
    • 员工公寓
    • 员工食堂
    卓越雇主
    卓越雇主
    • 投递简历
    职位概要 负责对员工公寓指挥中心进行管理,监督指导中控值机员和监控调查员的日常工作,如:消防响应、监控查询、事件传讯、应急信息传达等,确保指挥中心平稳运行。负责指挥中心各类设备的日常使用及维护管理。对指挥中心工作人员进行培训和考核。组织指挥中心与公寓其他团队配合进行各种训练和演练。协助公寓管理团队对物业安保勤务业务进行监管。   岗位职责 •负责员工公寓指挥中心的日常运营管理。 •负责指挥中心各类设备的日常使用及维护管理。 •负责值班人员考勤记录,确保值班人员牢记公司标准和政策并在工作场所严格遵守。 •协助公寓管理团队处理各种应急任务,例如火灾报警、消防演习、应急响应、团队成员培训和应急管理规划。 •协助公寓管理团队对物业安保勤务业务进行监管。 •遵循北京环球度假区现行的政策、流程、培训和团队活动,理解并积极履行环境、健康和安全相关的责任。 •完成领导交办的其他事项。   任职资格 •具有5年及以上相关领域工作经验; •持有“消防设施操作员四级”(中级)证书; •具备较强的沟通协调能力,以及较好的执行力; •熟练掌握Excel、Power Point等办公软件;   教育背景 •大学本科及以上学历; •英语能力优秀可优先考虑。
  • 昆明 | 5年以上 | 大专 | 提供食宿
    • 五险一金
    • 提供食宿
    • 带薪年假
    • 团建聚餐
    • 员工旅游
    • 月休8天
    • 技能培训
    • 岗位晋升
    • 集团内部调动
    • 绩效奖金
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、负责酒店前厅部的接待和管理工作,熟知前厅服务设施的功能,处于完好状态。 2、进行有关的市场计划分析制定部门工作计划,完成工作报告。 3、使客房达到较好出租率,获取理想的客房收入。 4、督导下属部门主管,委派工作任务,明确岗位责任,随时调整工作部署。 5、保持良好的客际关系,能独立有效地处理宾客投诉。 6、协助酒店与更高一级领导处理突发事件。 【岗位要求】 1、大专以上学历,有同岗位工作经验5年以上,必须会英语。 2、熟悉酒店前厅的经营管理工作,具有较强的工作责任感和敬业精神。 3、督导前厅各分部员工服务质量标准、操作流程标准并对前厅部各项工作实施全面监管。 4、有效贯彻、落实并完成部门制订的每月工作计划。 5、英语对话流利,有较强的协调管理能力,具有一定的销售能力。 6、全面掌握前台收银方面的财务基础知识,能处理日常服务环节中所涉及到的财务方面的问题。
  • 三亚 | 经验不限 | 本科 | 提供食宿
    • 五险一金
    • 节日礼物
    • 岗位晋升
    • 包吃包住
    • 技能培训
    • 带薪年假
    • 管理规范
    • 丰厚年终奖励
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    Job Summary 1. Responsible for the management of all aspects of the Front Office functions, in accordance with hotel standards. 2. To provide general management support throughout the hotel at all times, monitoring guest satisfaction, security, employee activity and a main focus on physical defects with the main lobby and guest room area. Job Requirements 1. High school diploma/G.E.D. equivalent. 2. At least 2 years of Front Office work experience. 3. Fluent in English language. 3. Related department supervisory experience is required. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
  • 财务总监

    1.5万-1.7万
    宁波 | 3年以上 | 本科 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 节日礼物
    • 员工生日礼物
    • 包吃包住
    • 岗位晋升
    • 人性化管理
    • 管理规范
    • 节假日加班费
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    岗位要求: 1.40周岁及以下。 2.本科及以上学历。 3.财务管理、会计学、经济学、金融学、审计学等相关专业。 4.下列两项符合其中一项即可: ①酒店行业:3年以上财务总监岗位工作经验或5年以上财务负责人岗位工作经验,具有中级会计师及以上职称优先考虑。 ②其他行业:3年以上财务总监岗位工作经验或5年以上财务负责人岗位工作经验,具有中级会计师及以上职称。 5.通晓财务、会计、金融、税务知识、掌握法律相关知识;熟练使用财务相关软件。 6.具有高级会计师、CPA(注册会计师)的优先。 岗位职责: 1.督促酒店建立健全会计核算制度,检查会计制度的执行情况,对会计核算工作的质量进行监督。 2.督促酒店建立健全财务管理制度,完善财务监督机制,检查酒店执行国家财经法律、法规、制度及遵守财经纪律情况,对财务活动的合法性进行监督。 3.审核酒店拟订的年度财务预决算方案,资金使用和调度计划,筹资、融资和投资计划,利润分配或弥补亏损方案。 4.对酒店产权转变、资产核销、资产重组、对外投资、债务担保、资产抵押等重大财务活动的决策程序和实施执行情况进行监督。 5.审核酒店财务报告,评价和报告其经营管理业绩。与酒店总经理一起,共同对财务报表和报告的质量负责。 6.与酒店总经理联合审批规定限额范围内的公司经营性、融资性、投资性支出;对酒店授权范围内的贷款担保事项负责。 7.对各项经营数据进行整理并分析,给酒店总经理的经营指导提供数据支撑。
  • 襄阳 | 经验不限 | 学历不限 | 提供食宿
    • 五险一金
    • 管理规范
    • 包吃包住
    • 人性化管理
    • 岗位晋升
    • 领导好
    • 技能培训
    • 带薪年假
    • 节日礼物
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    工作职责: 1、熟悉部门工作细则和流程; 2、执行酒店安排的岗位相关工作。 任职资格: 1、有志在酒店行业发展的应届毕业生/实习生; 2、对担任酒店管理人员具有高度期望; 3、热爱服务行业,具有良好的顾客服务意识、亲和力、沟通技巧和团队合作精神。
  • 江门 | 经验不限 | 学历不限
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 员工生日礼物
    • 领导好
    • 投递简历
    岗位职责:  1、负责管理景区酒店维修组成员,做好所有酒店、民宿客房设施设备的维修、保养以及能耗控制管理和沟通协调工作; 2、负责各酒店、餐饮厨房所有设施设备的维修、保养以及安全巡查和沟通协调工作; 3、协助本部经理管理本板块人员,对所管板块进行相关业务知识培训,日常工作安排,工作计划,和提出相关的工作分析意见; 4、制定部门月值班制度及人员安排表,做好部门人员的月度考勤和月度效益考核工作; 5、深入工作现场,了解和指导各酒店、餐饮以及场馆商铺设施设备操作和维护保养工作,制定检修计划及所需材料和零部件的计划,经上级领导批准负责实施。 岗位要求: 1、持有岗位相关证书,有3年以上酒店行业工程维修工作经验; 2、沟通协调能力强。
  • 三亚 | 2年以上 | 学历不限
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 领导好
    • 年度旅游
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责: 员工团队 指导厨房的日常事务,计划和分配工作,确保始终拥有人数适合的员工团队    通过辅导和提供反馈培养团队并提高绩效,为员工制定绩效和发展目标,表彰表现优异的员工  需要时推荐或发起人力资源相关行动   为团队的发展创造一个良好的工作环境;紧密团结各部门,培养“一个团队”的意识   与其他部门保持日常的沟通与协调,从而提高团队工作效率和服务质量与酒店所有部门的领导沟通,了解厨房需求,确保及时响应  宾客体验 鼓励宾客提出反馈,以提高宾客满意度   回答宾客有关菜肴和厨房服务的问题  与VIP宾客就菜单进行商讨并作相关跟进 协助餐饮总监策划活动  企业责任 您将确保我们的餐点始终符合最高标准——我们制定了标准,但需要您来执行,才能为宾客提供独特而难忘的用餐体验  洞悉市场,关注竞争对手的活动和行业创新,发展出一套您独有的厨房理念   确保食物和饮品的安全以及安全储存,始终保持库存充足,并尽量减少浪费   确保所有厨房设备和环境的清洁卫生,且正常运行   始终遵守政府法规和公司的政策与程序   确保酒店设置食品安全系统,积极参与并通过年度审计 其他临时职责——需要全员出动完成任务的特殊时刻  财务回报 为酒店管理层准备各项预测、计划和部门生产报告  协助准备酒店年度预算,并设定部门目标  维护厨房准备和出售的所有菜肴的成本和文档记录 权责划分 负责监管大型豪华酒店或度假酒店的厨房团队。这类酒店拥有可容纳500多人就餐的多个大型餐厅和宴会设施。您的职能还包括监管下属经理和/或主管以及专业厨师 任职资格: 拥有烹饪领域的学位或证书   至少2年行政副厨师长经验 必须熟练掌握当地语言  至少一年的管理工作经验,或教育背景加烹饪/厨房运营经验达到同等水平 .
  • 上海 | 2年以上 | 学历不限 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    • 帅哥多
    • 管理规范
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1.为公区服务员分配任务。 2.按顺序巡视整个公共区域。 3.确保在餐厅出口、多功能厅、大堂和洗手间进行合适的清理,使其处于高卫生标准。 4.要及时汇报地毯和家具的损坏,以便急修及降低损失。 5.处理所有清洁方面紧急事件。 6.跟踪急修事宜,确保维修已经完成。 7.检查确保机器的被清洁、正常工作及妥善存放。 8.与客房部、工程部、和其它部门合作以确保所有问题都得到沟通和处理。 【岗位要求】 1.高中及以上学历,至少2年的公共区域主管经验。 2.具备一定的领导能力。 3.视力良好。
  • 上海 | 经验不限 | 学历不限
    • 五险一金
    • 技能培训
    • 节日礼物
    • 年度旅游
    • 包吃包住
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 管理规范
    有限服务中档酒店 | 1-49 人
    • 投递简历
    【岗位职责】 1、负责酒店早餐时段的全流程运营管理,包括餐品准备、摆台、服务及收餐工作 2、确保早餐菜品质量与出品标准符合酒店要求,按时保质完成餐食供应 3、维护早餐区域卫生与食品安全,严格执行5S管理标准 4、管理早餐食材库存,控制损耗并做好每日使用记录 5、处理早餐时段的客户咨询与特殊需求,提升宾客用餐体验 【岗位要求】 1、具备基础餐饮服务意识,能适应早班工作制(通常5:00-13:00) 2、身体健康并持有效健康证,掌握基本食品安全知识 3、有团队协作精神,能高效完成高强度时段服务工作 4、基础普通话沟通能力,可应对简单英文早餐用语者优先 5、吃苦耐劳,能长期稳定工作者优先考虑
  • 北京 | 1年以上 | 学历不限 | 提供吃
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 员工活动
    国内高端酒店/5星级 | 500-999人
    • 投递简历
    岗位职责 1、接受线上、线下客户对酒店的预订需求,并予以妥善解决。 2、接听客户对酒店等产品信息的咨询电话,予以解答并作好相关记录。 3、熟悉处理房间预订的程序,给宾客提供给最新和最准确的房况信息。 4、落实“预订未到宾客”的名单和每日团队取消情况。 5、调节和控制房间预订、销售。 岗位要求 1、具备热情的工作态度、一定的抗压能力、拥有良好的执行力和团队精神; 2、有一定的沟通能力,口齿清晰、开朗自信,有较强的语言表达能力和人际沟通能力; 3、大专以上学历,普通话标准,谈吐礼貌; 4、熟练掌握基本办公软件操作,打字熟练; 5、具有星级酒店相关工作经验者优先; 6、具有优良的服务意识和敬业精神,能够适应倒班制。
  • 北京-东城区 | 1年以上 | 本科 | 提供食宿
    • 六险一金
    • 带薪年假
    • 包吃包住
    • 岗位晋升
    • 完善培训体系
    • 节日礼物
    • 年终奖金
    • 年度福利体检
    • 倒班津贴
    • 人性化管理
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    Job Summary 职位描述: 1.Assist the Marketing Communications Director to execute marketing activities to drive revenue streams (including Rooms, Food & Beverage, Banquets & Weddings, Meetings & Events), local awareness (reputation and understanding of hotel brand in the city) and relationships (hotel guests, media companies, local community, and vendors). 协助市场传讯总监执行市场推广促销活动来增长收益来源(包括客房, 餐饮,宴会和婚宴、会议与活动),本地知名度(酒店品牌在本地市场的声誉及知晓度)及维持良好关系(企业客户、酒店客人、商业伙伴、本地社区、政府和供应商); 2.Support the Marketing Communications Director to manage the hotel’s daily marketing communications responsibilities according to IHG standard operating procedures including Marketing Planning, Collateral and Advertising Production, Content Management, Public Relations, Promotion and Events, and Social Media. 协助市场传讯总监执行IHG市场传讯标准操作流程所描述的六大核心职责:市场推广计划、印刷品与广告的设计制作、内容管理、公共关系、酒店推广及活动和社交媒体; 3.Collaborate with partner teams (including Food & Beverage, Meetings and Events, Sales, Revenue Management/Reservations) on marketing promotions. 与合作团队(包括餐饮、会议和活动、销售、收益管理/预订)就市场推广良好合作; 4.Support the Marketing Communications Director to create and execute the hotel’s Annual Marketing Plan 协助市场传讯总监编制和执行酒店的全年市场推广计划 -Support the Marketing Communications Director to develop media contacts and organize media activities to promote good publicity and drive hotel awareness. 协助市场传讯总监发展良好的媒体关系,策划新闻发布会以及其它公关活动,提高酒店知名度和抵销负面影响; 5.Support the Marketing Communications Director to execute hotel events including budgeting, guest list, agenda/program, media participation, photography/video and gifts. 协助市场传讯总监管理酒店的市场活动,包括预算,客人名单、议程/计划、媒体参与、摄影/视频及礼品; 6.Develop hotel and marketing collateral according to Brand standards for promotions. 根据品牌标准,设计并制作酒店和市场推广的宣传印刷品; 7.Manage hotel image database from official hotel photos and event photos to use in hotel promotion. 管理酒店图像数据库包括官方酒店照片和活动照片等,用于酒店推广; 8.Manage hotel social media system and processes to support tactical campaigns, engage hotel guests and build hotel client database. 管理酒店社会化媒体平台,支持策略性促销活动,建立酒店客户数据库。 Job Requirement 岗位要求: 1.Demonstrated ability to interact with and present to customers, employees and third parties that reflects well on the hotel, owning company, the Brand and IHG. 展示与客户,员工和第三方之间互动与表述的能力,充分诠释酒店,业主公司、品牌和IHG; 2.Strong time-management skills and able to multi-task. 较强的时间管理技巧,能够处理多重任务; 3.Strong writing skills in Chinese and English. 较强的中英文书写表达技巧; 4.Proficient in the use of all Microsoft Office software. 熟练使用所有的Microsoft办公软件; 5.Bachelor’s degree in Marketing, Mass Communications, Media or related field. 市场营销、大众传播、媒体或相关专业的学士学位; 6.At least 2 years of relevant work experience or 4 years of combined university education and work-related experience. 至少2年相关工作经验或4年的大学教育和工作经验等效结合。
  • 深圳 | 8年以上 | 学历不限 | 提供食宿
    • 五险一金
    • 定期体检
    综合性酒店 | 2000人以上
    • 投递简历
    JOB SUMMARY 岗位摘要   This role exists to manage and oversee the employee residence and employee shuttle operations, ensuring a safe, clean, and comfortable environment for all employees. The Employee Affairs Manager will develop and implement policies and procedures, manage budgets, and collaborate with internal and external stakeholders to enhance employee experience and engagement.  该岗位主要职责包括管理和监督员工宿舍和员工班车的运营,确保为所有员工提供安全、干净和舒适的环境。员工事务经理将制定和实施政策和程序,管理预算,并与内部和外部利益相关者合作,以增强员工体验和参与度。   Job Responsibility 岗位职责  Employee Residence 员工宿舍   Search, identify, evaluate, and secure suitable residence venues for employees. Consider factors like distance to the resort, capacity, facilities, and surrounding environment.  为员工寻找、评估并明确合适的宿舍场所。考虑与度假区之间合理的距离、容量、设施和周边环境等因素。   Assess potential housing properties and negotiate rental terms, lease agreements, and legalities with property owners or management.  评估有可能合作的住房物业,并与业主或管理方协商租赁条款、租赁协议和法律问题   Lead the contracting process, including drafting and negotiating lease agreements for employee housing. Ensure that contracts align with the company’s needs and legal requirements.  主导承租过程,包括起草和谈判员工住房的租赁协议。确保合同符合公司的需求和法律要求。 Coordinate with legal and finance teams to ensure compliance and secure terms that align with the budget and operational requirements.  与法律和财务团队协调,确保合规性,并确保条款符合预算和运营要求。   Work with venders to oversee the setup and furnishing of employee residence spaces to ensure they meet company standards and provide a safe, comfortable living environment.  与供应商合作,监督宿舍空间的设置和装修,确保其符合公司标准,并提供安全、舒适的生活环境。   Develop and implement policies and procedures for employee residence, ensuring compliance with local regulations and company standards.  制定和实施员工宿舍政策和程序,确保符合当地法规和公司标准。   Initiatively monitor & ensure operation in each part of employee residence maintains smoothly. 积极主动地推动、监管员工宿舍所有区域之各项工作正常持续之运作。   Plan the availability of accommodation for employees, based on physical conditions/disabilities, gender, position, and arrival date and coordinate the allocation of accommodation.  根据员工的身体残障状况、性别、职位及到达日期来做出宿舍分配计划并且协调宿舍配置,让宿舍房间可用性。   Liaise with external vendors to arrange laundry and linen supplies; repairs and maintenance; pest control; waste management; public area cleaning and ensure that standards are maintained at a superior level on a daily basis.  和外部供应商保持联络以安排布草供应及洗涤;维修和维护;害虫防治;废物管理;公共区域清洁以及保证宿舍各项标准长期保持优秀状态。   Coordinate with vendors for furniture, appliances, and other necessities for employee residence rooms.  与供应商协调配置宿舍房间的家具、电器和其他必需品。   Arrange indoor and outdoor activity rooms and venues for employees according to the needs, supervise the inventory and proper maintenance of related equipment.  根据需要布置员工室内及室外活动室及活动场地,并督导清点和妥善维护保管相关设备实施。 Work closely with the employee cafeteria contractor in the employee residence area to ensure the safety, cleanliness, and compliant operation of the cafeteria area  与员工宿舍区域的员工餐厅承包商紧密合作,保证餐厅区域的安全,清洁及合规运营   Manage the employee accommodation budget, ensuring cost-effective solutions.  管理员工宿舍预算,确保成本效益。   Address employee concerns and resolve issues related to accommodation.  解决与员工住宿相关的员工的担忧和问题。  Maintain a positive and inclusive living environment for all employees.  为所有员工营造积极包容的居住环境。   Establish and maintain good relationships with residents, ensuring their comfort and well-being. 与在住员工建立并保持良好关系,确保他们的舒适和福祉。   Conduct regular inspections of the living areas and common facilities to ensure compliance with health and safety standards.  定期检查居住区域和公共设施,确保符合健康和安全标准。  Monitor employee residence venders to manage the inventory of supplies and equipment for the accommodation facilities.  监控宿舍合作方管理宿舍设施的供应和设备库存。   Coordinate with venders to ensure the safety and security of residents.  与宿舍运营商协调,确保在住员工的安全和安保。   Implement energy and water conservation programs to promote sustainability.  实施节能和节水计划,促进可持续发展。   Plan and organize social activities and events for residents to foster a sense of community. 计划和组织住户社交活动,营造社区意识。   Work closely with venders to utilize room assignment and occupancy tracking system effectively. 与宿舍运营商紧密合作,有效利用房间分配和入住跟踪系统。   Monitor the venders to ensure the system is updated and maintained to ensure accuracy and efficiency.  监督宿舍运营商,确保系统得到更新和维护,以确保准确性和效率。   Assist venders to provide training and support to residents on how to use the mobile phone system.  协助宿舍运营商为在住员工提供如何使用宿舍手机端系统的培训和帮助。   Establish protocols for managing guest requests and complaints related to accommodation.  建立管理住宿相关的访客请求和投诉等处理方案。   Manage and report on incidents and accidents in the employee accommodation.  管理和报告员工宿舍中发生的事件和事故。   Monitor and evaluate the quality of accommodation services provided by external vendors.  监控和评估外部供应商提供的住宿服务质量。   Develop and implement a plan for the ongoing improvement of the employee accommodation facilities and services.  制定计划,以持续改进员工宿舍设施和服务。   Employee Shuttle 员工班车   Negotiate contracts with transportation services venders, ensuring competitive pricing and reliable service.  与班车运输服务商谈判合同,确保有竞争力的价格和可靠的服务。   Ensure vendor compliance with safety regulations, performance standards, and agreed-upon schedules.  确保供应商遵守安全规定、服务标准和商定的时间表。   Develop and implement policies and procedures for the employee shuttle service, ensuring safe and efficient transportation for employees.  制定和实施员工班车服务政策和程序,确保员工安全高效的交通出行。   To be responsible for managing staff shuttle bus related matters. Ensure that shuttle buses comply with local transportation regulations and industry safety standards.  负责管理员工班车相关事宜。确保班车符合当地交通法规和行业安全标准。   Design and optimize shuttle bus routes between employee dormitories and the resort  设计和优化员工宿舍和度假区之间的班车路线。   Oversee the scheduling and routing of employee shuttles, ensuring adequate coverage and timely service.  监督员工班车的调度和路线,确保足够的覆盖范围和及时的服务。   Work with vendors to ensure that buses are in good working condition and meet safety standards.  与供应商合作,确保班车处于良好工作状态并符合安全标准   Work with venders to monitor and maintain safety protocols for drivers and employees, including ensuring that all drivers have the appropriate licenses and training.  与供应商合作,监督和维护司机和员工的安全协议,包括确保所有司机都有适当的执照和培训。 Manage the employee shuttle budget, ensuring cost-effective solutions.  管理员工班车预算,确保成本效益。   Address employee concerns and resolve issues related to shuttle service.  解决与员工班车服务相关的员工关切和问题。   Collaboration and Communication 协作和沟通   Collaborate with HRBP, Rewards, Recruitment and other departments to ensure smooth and efficient operations.  与人力资源业务合作伙伴、薪酬福利和招聘部门以及其他部门紧密合作,确保运营顺畅高效。 Ensure all new arriving employees receive full orientation on accommodation rules and regulations and are aware of all policies and procedures.  确保所有新入住员工接收到关于员工宿舍管理条例的培训,让他们了解宿舍的制度和程序。 Design and maintain communication venues (i.e. bulletin boards, flyers, etc.)  设计及维护交流场所(如布告栏,宣传彩页等)。   Communicate effectively with employees to address concerns and resolve issues.  与员工有效沟通,解决问题。  Collaborate with external vendors and service providers to ensure quality services.  与外部供应商和服务提供商合作,确保优质服务。   Prepare monthly report which includes but not limit to movement in employee residence, check in & check out employee in the month, disciplinary record and employee activity information, maintenance details, expenses breakdown etc.  制定每月报表,内容涵括但不限于:当月居住情况统计表包括当月宿舍变动情况,当月新入住员工和当月退宿员工,宿舍违纪事件,每月活动信息表,维修明细,费用清单等。   Key Skills 关键技能  Minimum of 3-5 years of experience in logistics, facility management, or operations management, preferably in a hospitality, theme park, or large-scale event environment. Proven experience in managing employee housing, transportation services, and coordinating logistics. 至少3-5年的物流、设施管理或运营管理经验,曾在酒店、主题公园或大型活动环境中工作过优先。   Proven experience in managing employee housing, transportation services, and coordinating logistics.  在管理员工住房、交通服务和协调物流方面拥有丰富的经验。   Strong knowledge of health and safety regulations and practices.  熟悉健康和安全相关规定与实践。   Excellent organizational and project management skills.  出色的组织和项目管理技能。   Strong communication and interpersonal skills.  良好的沟通和人际交往能力。   Ability to work independently and as part of a team.  能够独立工作,也能作为团队一员工作。   Strong problem-solving and decision-making skill
  • 楼层经理

    6千-8千
    三亚 | 5年以上 | 中专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 带薪年假
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 年度旅游
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责 1. 每天检查各区域日常工作并向行政管家汇报。 2. 检查各区域主管指定的工作计划。 3.掌握住客情况和房态,抽查客房,检查VIP房间,不定期拜访长住客。 4.检查公共区域的卫生,并保证干净和工作正常。 5.负责所有可出租房随时保持最佳状态。 6.接受部门经理布置的额外工作。 7.监督客房中心和楼面的盘点工作,协调洗衣房做好布草盘点工作。 8.按要求完成酒店安排的MOD值班工作。 9.按时保质完成部门规定的5分网评数量。 岗位要求 1. 中专毕业学历或同等以上文化程度。 2. 有5年以上客房管理工作经验或1年以上同星级酒店客房管理工作经验。 3. 熟悉本部门专业知识,熟练使用电脑。 4. 身体健康,相貌端正。 5. 会Opera系统。
  • 收货员

    3.8千-4千
    杭州 | 经验不限 | 大专 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    • 管理规范
    • 岗位晋升
    • 12%公积金
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、根据酒店的有关规定和要求,有效地检验到货物品,必须符合酒店要求的质量标准。 2、按照采购单内容和数量,办理验收手续。 3、验货时如发现数量差错,质量不符合要求,应拒绝收货并及时报告主管。 4、在办理验收手续后,应及时通知有关部门取货。 5、填制每日收货汇总表。 6、跟踪和催收应到而未到的物品。 7、做好采购单的存档工作。 【岗位要求】 1、具备酒店商品购买知识。 2、理解采购,保管,和分发程序。 3、电脑操作能力好。 4、良好的货品控制能力和食品知识。
  • 深圳 | 5年以上 | 学历不限 | 提供食宿
    • 五险一金
    • 带薪年假
    • 包吃包住
    • 酒店免费房
    • 技能培训
    • 岗位晋升
    • 生日假期
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    招募外籍廷廊厨师长1位 控制食品的存货量及何种食品需要被订购,按照标准接收易腐物品, 贯彻并执行先进先出原则及贮藏制度。 通过坚持和执行各种符合朗廷标准各项政策;培训和指导其部门其他同事和实习生,为所有顾客提供始终如一的,高质量保证的食品和服务。 监督廷廊厨房生产运营,确保执行所有关于餐饮的政策,标准及程序。 必要时协助行政副总厨维持厨房的运营。 履行厨房同事的职责。 注重并确保食品的质量、摆盘及风味达到优良的水准。 做好备菜及履行正确的贮藏标准。 坚持执行采购,收货及食品贮藏的标准。 确保遵守当地政府(卫生部门)的规定 协助对食品及饮料份量及浪费的控制。 准确计算食品的理论加权成本。 遵循食品的适当处理及正确的保存温度的原则。 确保所有的经理,同事遵循工作安全规则,所有的危险都要报告给预防损失部门及工程部。 每月进行预防性维修检查。 负责所有部门的财产和设备的管理。 操作及维护所有部门的设备,并汇报设备故障。 有效的调查,报告及跟进同事事故。 按预算购买适当的货物及管理存货。 积极参加廷廊同事烹饪技巧和出色的摆盘的培训。 按照菜谱参与同事的培训,包括配料,备菜及独特的口味。 培训同事安全程序,监督其遵循预防损失政策的能力,以防止意外的发生,控制成本。 贯彻执行每天的例会。 每季度和人事部一起执行并履行经理,主管及同事的培训计划 定期举行同事联谊活动以促进团队合作。 配合客人/客户,团体,公司代表,销售商及当地教育体制的需要 执行朗廷酒店集团对于食物制作及其摆盘的指南,以确保提供给客人品质如一的美食。 培训,指导并给同事提出一定的建议以达到一个另人满意的生产水平。 以确定认为适当的方式对客人的疑问24小时内做出回应。 确保酒店为客人提供“新鲜、简单的厨师精心制作的食物” 保持餐饮部关于备菜和摆盘的概念及使命。 实行每月自我检查,确保厨房符合品牌标准。 任何时候都实行“开放”政策 通过坦诚的沟通合作,积极推动跨部门的合作 执行任何管理层委托的工作。
  • 点心主管

    1.4万-1.5万
    广州 | 经验不限 | 学历不限 | 提供食宿
    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 职业规划
    • 年终奖励
    • 免费工作餐
    • 定期体检
    • 岗位技能培训
    国内高端酒店/5星级 | 2000人以上
    • 投递简历
    岗位职责 1、掌握中式点心的制作技术,负责制作各种面点及配料,掌握各种点心的风味。 2、负责内部日常所用原料的领用,协助制定采购计划。 3、严格执行食品卫生法则,把好质量关,搞好本区域卫生,要求工具清洁,摆放整齐。 4、掌握食品成本核算,协助厨师长制定点心部的供应品类及售价以及毛利率核算。 岗位要求 1、 中专及以上学历,有在星级酒店或知名社餐从事面点制作工作经验优先考虑。 2、 熟悉餐饮的相关知识及礼仪。 3、 熟练掌握面点制作工艺。
  • 工程总监

    1万-1.5万
    茂名 | 10年以上 | 大专 | 提供食宿
    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 职业规划
    • 年终奖励
    • 免费工作餐
    • 定期体检
    • 岗位技能培训
    国内高端酒店/5星级 | 2000人以上
    • 投递简历
    1. 机电或建筑工程等工程技术专业大专以上学历,工程师以      上专业职称; 2. 10年以上工程技术管理经验,其中5年以上高星级酒店部门      副职以上任职经历; 3. 具有现场施工工作经验; 4. 熟悉酒店各类设备设施,能够全面指导和管理部门各项工      作; 5. 有新酒店筹建经验,有著名国际酒店管理集团从业经验、      具特殊才能、过往业绩显著及愿意接受地区轮换者优先      考虑。
  • 全国 | 5年以上 | 学历不限
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment • Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements, and timetables. • Where applicable the above must include the accounts for Hilton International’s branch or subsidiary. • Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed, and reconciliations performed of all accounts. • Ensure compliance with the Management agreement with Hilton International, and any Owner / Lease agreement. • Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs, ensuring compliance with company policy. • Maintain control over the hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel. • Ensure legal and tax compliance and that adequate insurance cover is maintained managing the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place. • Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.). • Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel. • Liaise and co-operate with both Internal and External Audit, ensuring that an effective program of in-hotel audit is in place and that corrective action is promptly taken where required. • Give particular emphasis to ensuring that all revenue is captured, making use of a monthly control checklist and conduct interim self-audits as required. • Develop best practice financial accounting and control procedures, with continuous review and development with the aim of maximizing both impact and efficiency. Management Reporting: Focused, innovative and balanced reporting that stimulates management action. • Develop high quality management information and performance measurement that is timely and accurate. Reporting should be thought provoking and action oriented. • Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outward and forward. • Ensure corporate reporting is timely and accurate, internally consistent and that, inter alia, Datalink report, Pro-plant system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintain proof of such reconciliations which are conducted each month. Business Support: Provision of the highest standards of financial and commercial support to the Business. • Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data. • Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals. • Provide financial and commercial skills to support business development initiatives, major pricing decisions and other commercial decision-making. Information Technology & Systems: Optimize the use of I.T. within the finance department to improve efficiency and information. • With Project Managers, support the implementation of financial systems in the hotel. • With the ISM ensure proper use and maintenance of financial systems, including adequate security and back up procedures. • Act as the guardian of the integrity of data flowing into the accounting system, ensuring that the control process is sound in systems that interface directly or indirectly with the accounting system. • Work with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors. • Continually develop the usage of financial systems in order to ensure highest levels of management reporting, processing and staffing efficiency and thereby return on investment. Investment Optimizing returns on capital investment. • Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns both for the individual project and the enterprise as a whole. • Prepare annual capital plan and direct implementation of this plan, ensuring funding and necessary buying (e.g. Owners) are in place so that the note can be kept at the highest possible standard. • Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure. • Perform post investment audit on major capital investments, communicating results of post investment reviews within the Management team and ensures actions are taken to learn from such results and maximize returns. • Ensure compliance with HI capital policy, maintaining proper control and recording of project spends. • Where applicable, prepare review and be involved in the production of financials for new developments and acquisitions. Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting. • Take a support role to the General Manager in hotel strategic planning, with particular emphasis on Master-Planning and “thinking outside the box” to identify value opportunities. • Manage the formulation, review and approval process for budgeting within the hotel. • Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation. • Provides alerts to Senior Management and to Area Office via regular forecasts, outlook reports or via ad-hoc reporting concerning positive or negative trends in the business. • Work with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. Avoid surprises. Investment in People: Ensuring the best person in each job, in an environment of continuous development. • Recruit and retain the best people for the job, especially at Assistant Controller level, making use of succession planning to develop and replace individuals effectively. • Establish and maintain good employee relations within the Finance department. • Aim to maximize efficiency in the accounting department and optimum staffing levels. • Recognize that a highly organized Accounts office is often a sign of an efficient department. • Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. • Lead and motivate the team to high levels of performance. • Ensure that you manage to specific measurable objectives, giving regular feedback including appraisals. • Both the Director of Finance and Assistant Financial Controller should have a personal development plan. • Provide training to enhance the financial skills of the Management Team as a whole, utilizing tools such as Hilton University and Hilton LEXUE. Cash & Working Capital: Optimize cash position in an environment of tight control • Minimize the level of working capital, with particular emphasis on the management of debtors, stocks and sundry receivables. • Maximize interest earnings and minimize interest expense. • Maintain accurate cash flow forecasts for at least one year ahead, and ensure adequate notice is given to Hilton, and to Owners, of any future cash requirements. • Ensure full reconciliation of all bank accounts on a weekly basis, maintaining the highest standards of control over all cash and bank balances at all times. • The role of the Director of Finance is to establish robust credit control and credit management policies with the General Manager and the Commercial Director within the guidelines set out by Group Policy and following best practice principles – once established, the Director of Business Development applies such policies and controls. • It is the responsibility of the Director of Finance to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not. • The Director of Finance must review all accounts receivables with the Commercial Director on a monthly basis and ensure that there are no recoverability issues. • It is the responsibility of the Director of Finance to maintain an appropriate reserve for bad or doubtful debts. Cost Management: Support the operation to optimize efficiency of the cost base • Understand and measure cost drivers for the hotel, utilizing innovative analysis to stimulate thought and management action. • Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost-effective manner. • Benchmark costs against other hotels, identifying cost reduction opportunities and managing financial risks of the business. • Set an example to the hotel by operating an efficient and cost-effective Finance department.
  • 国际高端酒店/5星级 | 2000人以上
    • 投递简历
    A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing?   As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards:     Plan and forecast the short and long-term talent requirements for the hotel to support its business plans Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants Build a strong career and succession planning system to retain and develop talent Implement training and development strategies to continuously improve performance and customer service Oversee the hotel's human resources database and payroll system Provide a framework for counseling, coaching, and welfare services Manage the Opinion Survey and the calendar of Team Member social events Manage and resolve, promptly and completely, all employee relations issues Maintain an awareness of competitor human resources activities and best practices #LI-VG2 Qualifications - External What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required Previous human resources management experience in the hotel, leisure, and/or retail sector Excellent leadership skills and exceptional communication skills Strong commercial/business acumen A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!
  • 南京 | 2年以上 | 高中 | 食宿面议
    • 央企酒店
    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 员工旅游
    • 包吃包住
    全服务中档酒店/4星级 | 500-999人
    • 投递简历
    岗位职责: 1. 负责饭店消防控制室的日常值班与监控工作,严格执行消防法规和单位消防安全制度; 2. 熟练操作消防控制设备,及时发现并处理火灾报警信号,按规定程序启动应急预案; 3. 定期对消防设施、器材进行检查、维护和保养,确保其完好有效; 4. 配合开展消防安全培训和演练,向员工普及消防知识; 5. 填写消防值班记录和设备运行记录,及时上报安全隐患; 6. 完成上级交办的有关行政方面工作事项。 任职资格: 1. 年龄25-45周岁,身体健康,无不良嗜好; 2. 高中及以上学历,消防相关专业或有消防工作经验者优先; 3. 持有《消防设施操作员》职业资格证书(中级及以上); 4. 熟悉消防法律法规和消防设施操作流程,具备较强的应急处置能力; 5. 责任心强,工作认真细致,有良好的沟通能力和团队合作精神。
  • 预定专员

    5千-6千
    北京-通州区 | 经验不限 | 大专
    • 带薪年假
    • 提供食宿
    • 生日福利
    • 节假日福利
    • 岗位晋升
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责: 负责通过电话、第三方预订平台(如OTA)等多种渠道,及时、准确地处理客人的预订、修改和取消请求。 负责接听餐饮预定并与餐饮部进行对接。 熟悉酒店房型、价格体系及促销活动,为客人提供专业的预订咨询和推荐,努力提升预订转化率。 与前台、销售、餐饮等内部团队保持密切沟通,确保预订信息的准确性,妥善处理特殊的客人需求(如订房偏好等)。 建立并维护客户档案,确保信息的完整与准确。 积极处理客人的疑问与投诉,提供超出预期的客户服务,维护酒店的良好声誉。 完成上级交办的其他相关工作。 任职要求: 大专以上学历,更重能力;拥有酒店前台、预订或相关客户服务经验者优先。 具备出色的语言表达能力和沟通技巧,声音清晰悦耳,富有亲和力。 工作细心、有耐心,具备高度的责任心和团队合作精神。 具备良好的学习能力和抗压能力,能适应轮班工作制。 能熟练操作电脑及办公软件,打字速度良好。
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