职责描述:
1. Establish and implement annual objectives for the Human Resources Department.
建立及完成人力资源部年度目标计划。
2. Establish,maintain and ensure adherence to all personnel-related policies and procedures.
建立、保持及保证执行所有人力资源部政策及执行程序。
3. Respond in courteous, professional and rapid manner in order to resolve all guest and associate difficulties.
以礼貌、专业、迅速有效的态度解决客人及员工投诉。
4. Develop,direct and oversee overall hotel recruitment and hiring activities strategies for all Expat and National Expat positions.
全面管理酒店外籍及外地员工招聘及聘用计划。
5. Support and uphold hotel philosophy concerning hiring, associate relations, supervision and disciplinary action.
支持及建立酒店相关聘用、员工关系、管理指导及纪律行为的理念。
6. Conduct salary/benefit surveys of the local market and recommend enhancements of the hotel’s compensation plan.
进行本地员工工资及福利调查,提出员工福利计划。
7. Provide hotel-wide communication vehicles and interact in courteous and professional manner with all guests, associates and community members.
创造酒店良好的沟通途径,促进客人、员工及团队的专业化沟通。
8. Supervise,direct, coordinate, influence and persuade associates in order to maintain service standards of hotel.
指导、协调、影响员工以保持酒店服务标准。
任职要求:
1. University graduate, excellent command of written and spoken in English and Chinese language.
大学学历,良好的中英文读写能力。
2. 3 to 5 years of extensive human resources experience.
三至五年相关人力资源管理经验。