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  • 宁波 | 5年以上 | 学历不限 | 提供食宿
    • 五险一金
    • 具有竞争力的
    • 免费6晚入住
    • 生日祝福
    • 免费食宿
    • 带薪年假
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责 1..组织全体保安员高质量地完成酒店的安全保卫工作,确保酒店人、财、物的安全。 2.制定安全管理制度,消防预案,突发事件应急预案。 3.开展“防火、防盗、防破坏、防爆、防突发事件”的“五防”安全教育、法制教育。 4.发现消除安全隐患,指挥重大活动的现场安全工作。 5.保障员工和宾客的生命安全,注重对酒店经营部位和要害部位的安全管理 岗位要求 1.懂得有关安全保卫侦破消防等职务知识。 2.具有5年以上酒店安全部工作经验或部队转业干部。 3.掌握基本的外语水平,精力充沛,能连续工作,头脑清醒,办事敏捷,具有语言组织能力,善表达。 4.接受过酒店保安培训,有一定的管理经验.
  • 北京-海淀区 | 1年以上 | 中技 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 管理规范
    • 员工生日礼物
    • 岗位晋升
    • 人性化管理
    • 领导好
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、各类冷荤的烹调制作,根据卫生标准严格操作安全生产,保证食品的质量。 2、严格遵守每个工作流程,妥善保管各种冷荤原材料,合理用料,降低消耗成本。 3、负责对专用工具、砧板、容器等消毒工作,同时也要保持冰柜、烤箱等清洁卫生。 4、检查每日餐后的原料消耗,及时申购、补充。 5、配合食品检验部抽查菜品及留样品种并进行化验,确保宾客食品的绝对安全。 【岗位要求】 1、为人正直,有责任心。 2、有多年厨房冷菜工作经验 3、身体健康,能吃苦耐劳。
  • 杭州 | 1年以上 | 大专 | 提供食宿
    • 国际工作氛围
    • 希尔顿大学
    • 管培生计划
    • 岗位晋升
    • 12%公积金
    • 全球员工价
    • 全新公寓住宿
    • 培训发展机会
    • 奢华品牌酒店
    • 全额社会保险
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    工作职责: • 根据预订优质快速的为客人办理入住手续,确认相关信息,如:房价,人数等,依客人喜好予以排房。向客人介绍酒店各种宣传促销活动及推销希尔顿荣誉客会给非会员,吸引新会员的加入。指引去房间的方向并解释房卡的使用方法,向客人分发礼物等。 • 确保入住期间的各项需求能有效满足,帮助客人办理外币兑换及结帐手续。接收现金,信用卡,旅行支票,公司或第三方付费等付款方式。 • 热情友好的问候客人,对客人的合理需求予以积极恰当的回应。准确提供各种信息如:酒店营业场所的营业时间及VIP促销计划等。 • 对自己权限范围内不能予以解决的问题和需求,及时反馈给相应部门和人员予以解决。 • 礼貌的接听所有来电,及时恰当的应客人要求处理各种邮件、传真及转交物品。 • 成着冷静的应对和处理各类客人投诉,如:客人对价格不满,空调或供暖系统的不足等。 • 积极的工作,友好的为客人提供服务。 • 积极参加所需的各种培训,提高工作能力。 • 致力于酒店工作,为酒店发展提供创造性的建议,为顾客和整个团队提供高品质服务。 • 在前台的团队中起到积极作用,有效的沟通,确保达到目标。 • 为顾客提供热情周到的服务,有宾至如归感。 • 依照预订为客人办理入住,核对预订信息,希尔顿荣誉客会号及航空公司会员号,确保入住登记表的完整性及付款方式安全有效。 • 采取必要行动,及时有效的处理顾客的不满,适当的时候告知值班经理或宾客关系经理。回访客人,确保客人对解决方法满意。 • 维护顾客档案和信息,确保预订的有效性和准确性。 • 确保VIP客人个性化服务待遇。 • 协销售,预定和业务发展团队为公司客人提供服务。 • 引入新的荣誉客会会员,确保会员应得利益,为会员提供优质专业的服务。 • 确保所有帐单消费的准确性,为客人提供高效快捷的结帐服务。 • 将准确完整的信息录入酒店管理系统,以便大家分享。 • 遵循希尔顿品牌标准。 • 掌握希尔顿酒店集团的基本概况。 • 了解酒店周边地区的信息,名胜,风景地等,为顾客提供方便。 • 与餐饮部,客房部,工程部,IT等进行有效的沟通合作。 • 对酒店设施设备的非正常运转予以及时报告,并跟进直至问题解决。 • 及时汇报的工作进展,确保宾客关系经理对部门营运状况的了解。 • 确保信息的有效传递,尚未完成的事情逐一移交至有关人员,让宾客满意。参加日常例会及其他会议。 • 确保完成行前台每日的任务,其中包括但不仅限于工作的监督,房间分配,报告,信用 额度核对,电脑数据备份及主帐的核对等。 • 核对入住登记表,会议及活动信息,预订备份等。 • 节约成本,确保存货不浪费。 • 警惕商业竞争行为,并及时上报。 • 根据价格要求向客人提供相应的物品。 • 按照健康安全, 危机管理部门,灾难处理方法,救火程序执行。必要的时候加入 救火。 • 严格遵守现金收付手续,收取现金,信用卡,转帐,代金券等。 • 收取现金,信用卡,代金券,公司或第三方付费等服务时要严格遵守酒店规定。 • 为客人提供保险箱,保证他们的财物安全。 • 跟进担保预订及付款方式,确保酒店收入。 • 确保所有帐单消费的准确性,为客人提供高效快捷的结帐服务。 • 从促销客房转至高级客房,确保在每个客人身上获得利润。 • 抓住商机,用合理的方式提高酒店收入,确保客人物有所值。 • 如有必要 ,该部门有权更改或补充该职位描述。 • 如有可能用客人的母语与其交流。 • 完成任何其他合理的职责和被指派的职责。 任职资格: • 能运用计算器材准确无误的进行各种数据运算。 • 能用英语有效的倾听和进行沟通。 • 熟练操作酒店电脑系统。 • 擅长于处理宾客关系,能有效快速的应对处理各种问题。 • 以较强的人际交往能力提高客人满意度。 • 能在强压下胜任工作。 • 一至两年相关工作经验者优先。
  • 实习生

    2.8千-3千
    深圳 | 经验不限 | 学历不限 | 提供食宿
    • 五险一金
    • 带薪年假
    • 包吃包住
    • 岗位晋升
    • 福利完善
    • 位置优越
    • 年底双薪
    • 员工生日礼物
    • 技能培训
    • 人性化管理
    • 投递简历
    岗位职责 1、确保账务和报表及时提供。 2、审核所有的收入账款和应收账款。 3、复核所有结账方式是否正确,账单是否齐全,根据总账余额调整住店客人账单,确保两者保持一致。 4、完成任何其他合理的职责和被指派的职责。 岗位要求 1、财会(或相关专业)专业。 2、熟悉国家财经法律、法规、方针、政策和制度,熟悉酒店的有关知识。 3、具有正确地进行会计财务处理、能用电脑操作和调用各项数据的能力。 4、坚持原则、廉洁奉公。 5、身体健康,能胜任本职工作。
  • 咸阳 | 5年以上 | 大专 | 提供食宿
    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 人性化管理
    • 领导好
    • 技能培训
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    1.制定餐厅服务工作规范及工作制度并确保实施; 2.协助餐厅经理制定各项餐饮推销计划与策略; 3.监督员工按照规范标准对客服务,对员工进行绩效评估,实施奖惩制度; 4.处理宾客的投诉,不断改善服务质量; 5.抓好设备设施的维修保养,严格物资管理制度,做好餐厅安全和防火工作; 6.根据季节差异、客源情况为厨房制定特色菜单提供建议。 岗位要求 1.3-5年以上同岗位工作经验; 2.精通西餐的业务知识,熟练掌握西餐的技能技巧; 3.具有较强的社会活动能力、组织领导工作能力和实际工作能力;善于调动西餐厅各级管理人员的积极性; 4.具有食品原料学、烹调学、食品营养卫生 储藏和厨房生产和西餐厅服务全过程,善于安排各个环节的工作,能保证中餐管理的协调发展; 5.具西餐成本核算方面的知识。掌握各种产品配方 ,各种食品原材料出料率标准,控制产品质量和成本消耗。
  • 北京 | 经验不限 | 本科 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 午餐补贴
    • 包吃包住
    • 人性化管理
    • 帅哥多
    • 美女多
    国内高端酒店/5星级 | 500-999人
    • 投递简历
    工作职责: 加强对酒店主要目标领域的深度了解和认识,必要时获取各行业/客户的专业知识。 确保及时的跟进并争取客户的业务线索。 在相关系统中更新线索状态并与相关业务拓展员工(如客户负责人)沟通线索状态。 确保及时跟进并争取客户和相关部门的战略伙伴关系,从而推动宾客满意度。 与会务运营团队同等职位的员工合作,在必要时为行业/客户提供要求的服务。 支持会议主管/经理计划并与客户和餐饮服务人员召开会前准备会,确定有可能提升宾客体验的地方。 支持会议主管/经理与每位会务策划人的每日会议,总结当日会务,审查消费情况、账单及协议结算之外的开支,并审核预计的最终账单。 协调各项安全措施,确保会务在干扰和问题最少的情况下顺利运行。指导并建议客户的会议选择,以及有可能减少浪费,节约能源,对环境影响最小的其它可替换选择。 在必要的情况下,作为直接提供协助的联络人,使宾客的需求能够迅速得到满足,会务顺利运行。 确保及时为客户提供总账单并协助付款。 组织会后致电客户,收集反馈调查表并跟进客户获取活动反馈,确定更多的业务机会。 编制每周会务预测报告、编制并提交报价、处理合同签订程序等。 参与培训课程、每日例会及要求的其它会议。 支持上级领导的日常运营工作。 任职要求: 具有酒店管理或相关专业的大本学历以上,拥有服务业宾客关系或相关经验者优先考虑。 具备清楚而有效的口头和书面表达能力,能从客户、技术人员、管理层和团队成员获取并向他们传达信息,以及编制报告。 对制度和程序保持高度认识,在必要时能和所有人有效的交流知识。 能够身先士卒,遵守时间和承诺,按照要求完成任务和项目。 出色的电脑操作技能(包括微软办公软件)。
  • 北京-西城区 | 经验不限 | 中专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 带薪年假
    • 免费工作餐
    • 员工宿舍
    • 带薪生日假
    • 年终奖金
    • 生日礼品
    • 万豪酒店员工
    国际高端酒店/5星级 | 1000-2000人
    • 投递简历
    岗位职责 1、准备所有的烤制配料及烤制各种面包、面包卷、早餐甜点及其他简单的烤制食品; 2、准备各种果冻和较少的生面; 3、做好并保持工作区域和设备的清洁工作; 4、确保有足量的面包供应。 岗位要求 1、在星级酒店或西餐厅从事面包制作工作经验2年以上优先; 2、熟悉西餐的相关知识及礼仪; 3、熟练面包制作工艺及高超技能。
  • 总经理

    1.5万-3万
    深圳 | 3年以上 | 大专
    • 五险
    • 带薪年假
    • 包吃包住
    • 人性化管理
    • 岗位晋升
    • 美女帅哥多
    • 技能培训
    • 员工生日礼物
    • 年度旅游
    • 洲际员工价
    全服务中档酒店/4星级 | 100-499人
    • 投递简历
    工作职责: 1. 统筹酒店管理,建立、健全酒店组织管理体系和制度,领导团队创新、高效工作; 2. 带领团队开展营销工作,开展精细化收益管理,在年度预算范围内达成各项业绩指标,提升酒店利润; 3. 管控酒店各项成本支出,能灵活利用技术手段实现降本增效,确保酒店成本费用得到合理、高效的配置; 4. 推行可持续发展的人才战略,提高团队凝聚力,建设有纪律、能攻坚的正能量团队; 5. 严格把控产品品质,确保服务、卫生质量达到集团标准和顾客预期; 6. 负责维护酒店的资产、设备等,妥善处理酒店内的突发事件; 7. 负责与业主、物业、投资人、政府等相关合作方的沟通协调。 任职要求: 1. 年龄不限,性别不限; 2. 大专及以上学历,三年以上同岗位管理经验,五年以上行业经验,有本地经验者优先,管理过中、高端酒店者优先,具备新开业店筹备经验者优先; 3. 具备较强的分析能力,能独立分析、解读酒店管理报表,并据此发现问题、解决问题; 4. 对营销和收益管理有一定程度的认知和了解,熟悉且有成功实操经验者优先; 5. 重视人才,具备发现和培养人才的能力; 6. 沉稳干练,沟通、适应和学习能力强,职业操守良好; 7. 熟练使用常用办公软件,具备基础财务知识; 8. 能力优秀者(如在职期间将任职酒店OTA评分显著提高)可放宽条件。
  • 杭州 | 2年以上 | 大专 | 提供食宿
    • 引领行业创新
    • 舒心微信家园
    • 让人心扎根
    • 岗位晋升
    • 节日礼物
    • 五险一金
    • 年底双薪
    • 员工生日礼物
    • 包吃包住
    有限服务中档酒店 | 2000人以上
    • 投递简历
    有中高端酒店管理经验2年以上优先、年龄28-38、条件优秀可适当放宽。 同步招聘区域经理、总经理、总经理助理 酒店总经理职位描述: 1、全面负责酒店日常运营管理工作; 2、负责酒店员工管理,贯彻公司的企业文化和管理制度,营造良好的工作氛围; 3、妥善处理酒店内突发事件。 任职要求: 1、热爱酒店行业,性格开朗,沉稳干练,对服务及品质有高要求; 2、具备中高端连锁酒店门店筹备及全面运营管理经验,熟悉酒店各部门服务及管理流程; 3、具备敏锐的市场感知及客户开发能力; 4、可接受区域内调派。
  • 广州 | 经验不限 | 大专 | 提供食宿
    • 员工免费房
    • 包吃包住
    • 岗位晋升
    • 技能培训
    • 五险一金
    • 带薪年假
    • 员工生日礼物
    • 月度美食节
    • 舒适员工公寓
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    确保遵循品牌承诺并始终提供优异的对客服务。 Ensures the delivery of brand promise and provides exceptional guest service at all times. 适当时为其他部门的内部客人提供优质服务。 Provides excellent service to internal customers in other departments as appropriate. 礼貌而高效地处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决。 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. 与客人和同事保持基于良好工作关系的互动接触。 Maintains positive guest and colleague interactions with good working relationships. 与客人建立并保持良好的客户关系。 Establishes a rapport with guests maintaining good customer relationships.
  • 二锅/三锅

    6.8千-9.8千
    北京 | 5年以上 | 高中
    • 五险一金
    • 12%公积金
    • 法定三薪
    • 提供食宿
    • 生日福利
    • 带薪年假
    • 集团内部调动
    • 技能培训
    • 职业发展规划
    • 岗位晋升
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、负责酒店炒锅菜品的制作与出品,确保菜品质量与口感符合标准 2、根据菜单要求准备食材,合理控制原料成本 3、保持工作区域整洁卫生,遵守食品安全操作规范 4、协助厨房其他岗位完成备餐工作 5、定期维护保养厨房设备 【岗位要求】 1、具备炒锅制作经验5-8年以上 2、能适应早晚班次轮换工作制 3、身体健康,持有有效健康证明 4、具备团队合作精神,工作认真负责 5、对传统京味烹饪有热情者优先考虑
  • 上海-闵行区 | 经验不限 | 学历不限
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    1.对酒店内各项接待、会场布置、场景气氛做好拍摄记录服务跟进工作。 2. 修改有关报价信函、合同。 3. 为销售人员提供内务支持,包括外部来电接听、会议室预订,会议室信息登记和更新,以及部门报表提交等。 4. 保持与会议相关部门的随时密切沟通,取得销售方面的信息和支持。 岗位要求 1.有一定的英语会话能力和一定的组织能力及协调能力。 2.从事过酒店等销售工作优先。 3.熟悉酒店行业知识、熟练操作电脑办公软件。 4.形象气质佳。
  • 采购总监

    1万-2万
    南京 | 5年以上 | 本科 | 提供食宿
    • 五险一金
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、制定采购的方针、策略、程序文件,经管理当局批准后保证贯彻执行。 2、审批所有采购申请单、定货单。 3、根据酒店需求与市场供应审定价格合理、货品质量可靠、信誉好、售后服务优的供应厂商,确定供应关系。 4、负责与厂商进行大宗商品定货的主要业务谈判,审查所有合同及其他业务和约的执行和落实。 5、负责组织市场调查研究,及时酒店提供市场信息,指导下属按计划完成酒店的各类采购任务,并在预算内尽量做到降低成本、节省开支。 6、积极开发货源,不断推荐新产品,扩大货品国产化,负责国外定货工作。 7、经常检查本部门执行经济、海关、检疫、卫生等法律法规情况,及时处理发现的问题。 【岗位要求】 1、具有本科学历。 2、具有五年以上国际连锁酒店品牌各项物品的采购经验。 3、具有较好的英语基础 。 4、对采购程序,采购合同的订立精通。 5、具有较强的组织能力和沟通能力及管理能力。
  • 北京-昌平区 | 经验不限 | 学历不限
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    JOB SUMMARY As the leader of sales department for two properties, one property is Courtyard Beijing Changping,which is operation; the other is preopening Fourpoints Beijing Changping. Manages reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. CANDIDATE PROFILE Education and Experience Requirement · At least 2-year degree from college in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Managing Sales Activities · Manages the development of a strategic account plan for the demand generators in the market. · Manages the property's reactive and proactive sales efforts. · Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. · Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations. · Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position. · Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share. · Attends sales strategy meetings to provide input on weekly and overall sales strategy. · Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share. · Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office. · Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders. · Serves as the sales contact for customers; serves as the customer advocate. · Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. · Supports the General Manager by coordinating crisis communications. · Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards. · Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. · Performs other duties, as assigned, to meet business needs. Building Successful Relationships · Develops strong partnerships with local organizations to further increase brand/product awareness. · Develops and manages internal key stakeholder relationships. · Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events. · Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. · Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. · Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Leadership. · Develops sales goals and strategies and verifies alignment with the brand business strategy. · Executes the sales strategy in order to meet individual booking goals for both self and staff. · Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance. · Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements. · Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market. · Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans. · Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. · Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. MANAGEMENT COMPETENCIES Leadership · Adaptability – Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment. · Communication - Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action. · Problem Solving and Decision Making - Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions. · Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution · Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members. · Driving for Results - Focuses and guides others in accomplishing work objectives. · Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed. Building Relationships · Coworker Relationships - Develops and uses collaborative relationships to facilitate the accomplishment of work goals. · Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. · Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability · Organizational Capability - Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit. · Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise · Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. · Business Acumen - Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges. · Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
  • 开封 | 1年以上 | 大专 | 提供食宿
    • 五险一金
    • 生日福利
    • 包吃包住
    • 节假日福利
    • 带薪年假
    • 月休8天
    • 技能培训
    • 岗位晋升
    • 职业发展规划
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    1.协助餐厅经理实施工作标准和服务程序,督促员工严格履行其岗位职责。 2.根据营业情况,对服务员进行工作任务分配,确保提供优质服务。 3.与宾客和厨房保持良好的工作关系,及时向经理和厨师长反馈宾客对食品,服务方面的信息,不断提高餐饮产品和服务的质量。 4.了解客情,亲自为重要宾客服务。 5.处理餐厅里发生的问题和宾客的意见,并及时向经理汇报。 6.协助客人咨询以及向客人推荐酒店特色菜品 【岗位要求】 1.良好的服务意识。 2.良好的沟通及表达能力 3.对客服务相关经验
  • 国际高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment  Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables.  Where applicable the above must include the accounts for Hilton’s branch or subsidiary.  Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed and reconciliations performed of all accounts.  Ensure compliance with the management agreement with Hilton, and any Owner / Lease agreement.  Maintain a focused system of internal controls, which will provide effective and efficient control over the hotel assets, liabilities, revenue and costs. Ensure compliance with company policy.  Maintain control over the Hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel.  Ensure legal and tax compliance and that adequate insurance cover is maintained. Manage the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place.  Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.). Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel.  Liaise and co-operate with both Internal and External Audit. Ensure that an effective programmed of in-hotel audit is in place and that corrective action is promptly taken where required. Give particular emphasis to ensuring that all revenue is captured. Make use of a monthly control checklist. Conducts interim self-audits as required.  Develop best practice financial accounting and control procedures. Financial reporting and control to be areas of continuous review and development with the aim of maximizing both impact and efficiency. Management Reporting: Focused, innovative and balanced reporting that stimulates management action  Develop high quality management information and performance measurement that is timely, accurate. Reporting should be thought provoking and action oriented.  Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outwards and forwards.  Ensures corporate reporting is timely and accurate. Ensures that all corporate reporting is internally consistent and that, inter alia, Datalink report, Pro-plan system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintains proof of such reconciliations which are conducted each month. Business Support: Provision of the highest standards of financial and commercial support to the Business  Support and advice on financial matters to the General Manager and to the hotel team, including the interpretation of financial data.  Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals.  Provide financial skills to support business development initiatives Information Technology & Systems: Optimize the use of I.T. within the finance department to improve efficiency and information  With Project Managers, support the implementation of financial and related systems in the hotel.  With the ISM ensure proper use and maintenance of financial systems, including adequate security and back-up procedures.  Acts as the guardian of the integrity of data flowing into the accounting system. Ensures that control process is sound in systems that interface directly or indirectly with the accounting system. Works with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors.  Continually develops the usage of financial systems to ensure the highest levels of management reporting, processing and staffing efficiency and thereby return on investment. Investment Optimizing returns on capital investment  Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns for the projects.  Prepare the annual capital plan and direct implementation of this plan, ensuring funding and necessary buying (eg. Owners) are in place so that the note can be kept at the highest possible standard.  Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure.  Perform post investment audit on major capital investments. Communicates results of post investment reviews within the management team and ensures actions are taken to learn from such results and maximize returns.  Ensure compliance with HI capital policy. Maintain proper control and recording of project spending. Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting  Take a support role to the General Manager in hotel strategic planning. Emphasis on Master-Planning and “thinking outside the box” to identify value opportunities.  Manage the formulation, review and approval process for budgeting within the hotel.  Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation.  Provides alerts to senior management and to Area/Regional office via regular forecasts, outlook reports or via ad hoc reporting concerning positive or negative trends in the business. Works with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. AVOIDS SURPRISES. Investment in People: Ensuring the best person in each job, in an environment of continuous development  Recruit and retain the best people for the job. Make good use of succession planning to develop and replace individuals effectively. Establish and maintain good employee relations within the Finance Department.  Aim to maximize efficiency in the accounting department. We should aim for optimum staffing levels by joining and leveraging Nanjing FSSC. Recognize that a highly organized Accounts Office is often a sign of effective management.  Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. Lead and motivate the team to high levels of performance.  Ensure you manage specific measurable objectives. Give regular feedback including appraisals.  Both the Director of Finance and Assistant Financial Controller should have a personal development plan.  Provide training to enhance the financial skills of the Management Team as a whole. Utilize tools such as Hilton University & Hilton LEXUE. Cash & Working Capital: Optimize cash position in an environment of tight control  Minimize the level of working capital, with particular emphasis on the management of debtors, and receivables.  Maintain accurate cash flow forecasts for at least one year ahead, and ensure adequate notice is given to Hilton, and to Owners, of any future cash requirements.  Ensure full reconciliation of all bank accounts on a weekly basis. The highest standards of control must be always maintained over all cash and bank balances.  The role of the Director of Finance is to establish robust credit control and credit management policies with the General Manager and the Commercial Director within the guidelines set out by Group policy and following best practice principles – once established the Commercial Director applies such policies and controls.  It is the responsibility of the Director of Finance to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not.  The Director of Finance must review all accounts receivable with the Commercial Director monthly and ensure that there are no recoverability issues.  It is the responsibility of the Director of Finance to maintain an appropriate reserve for bad or doubtful debts. Cost Management: Support the operation to optimize efficiency of the cost base  Understand and measure the cost of drivers for the hotel. Utilize innovative analysis to stimulate thought and management action.  Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost-effective manner.  Benchmark costs against other comparable hotels. Identify cost reduction opportunities. Manage financial risks of the business.  Set an example for the hotel by operating an efficient and cost-effective finance department. 任职资格:  Bachelor’s degree and above. Financial/Accounting major and certificate, e.g. ACCA/ CPA are preferred.  A minimum of 5-8 years of experience in finance, with at least 2-3 years in finance leadership role such as Finance Manager or Financial Controller.  Maintaining rigorous adherence to financial regulations, standards, and internal controls.  Proficiency in financial software and Microsoft Office applications. Knowledge of accounting principles, financial reporting standards, and budgeting processes is crucial.  Advance Financial capability, including strong analytical skills to interpret financial data, create forecasts, and develop budget plans.  Good verbal and written communication skills are required.  Fluent in written and spoken English
  • 楼层主管

    6千-7千
    北京 | 经验不限 | 高中 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 午餐补贴
    • 包吃包住
    • 人性化管理
    • 帅哥多
    • 美女多
    国内高端酒店/5星级 | 500-999人
    • 投递简历
    岗位要求 1、年龄25-40岁; 2、有良好的沟通能力和组织协调能力; 3、熟悉基础的办公软件操作。
  • 厨房实习生

    2.8千-3千
    广州 | 经验不限 | 学历不限 | 提供吃
    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 年度旅游
    • 奢华品牌
    • 希尔顿集团
    • 蓬勃发展活动
    • 网络大学
    • 住房补贴
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1. 按照出品标准及食品安全规范,完成热菜、冷菜、面点、甜品等各类餐品的制作、分装与现场补台; 2. 保障餐台菜品温度、新鲜度、美观度及供应连续性,及时更换、补充及翻新餐品; 3. 负责工作区域设备(如保温柜、冷藏展台、蒸炉等)的日常操作、清洁与基础维护;  4. 严格执行食品留样、工用具消毒、生熟分区等卫生管理制度,落实厨房食品安全管控要求。 【岗位要求】 1. 对餐饮服务工作有责任心和稳定性,具备良好的服务意识与职业操守;  2. 能适应早班、晚班轮值及节假日工作安排;  3. 服从管理,遵守食品安全与劳动安全相关规定;  4. 应届毕业生或具备厨房实操经验者均可。 **招聘岗位分别是西式热厨、西式冷厨及饼房方向。
  • 深圳 | 经验不限 | 学历不限 | 提供食宿
    • 带薪年假
    • 岗位晋升
    • 五险一金
    • 技能培训
    • 员工生日礼物
    • 人性化管理
    • 节日礼物
    • 年度旅游
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    SUMMARY OF POSITION 职位概括 Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.  掌握餐厅的菜单和酒水知识,能够向顾客介绍菜单中的菜肴及制作方法。 The ability to offer guests an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. 根据四季酒店的服务标准,向顾客提供高品质,专业,友好的服务使顾客有一个快乐的就餐经历。 PREFERRED KNOWLEDGE / QUALIFICATIONS  职位要求 Acceptance of fresh graduates. 接受应届毕业生; Love food and beverage industry, good image and communication skills. 热爱餐饮行业,形象沟通能力佳。
  • 深圳 | 经验不限 | 大专 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 包吃包住
    • 人性化管理
    • 员工生日礼物
    • 年度旅游
    • 年度运动会
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责 1.根据酒店的有关规定和要求,有效地检验到货物品,必须符合酒店要求的质量标准。 2.按照采购单内容和数量,办理验收手续。 3.验货时如发现数量差错,质量不符合要求,应拒绝收货并及时报告主管。 4.在办理验收手续后,应及时通知有关部门取货。 5.填制每日收货汇总表。 6.跟踪和催收应到而未到的物品。 7.做好采购单的存档工作。 8.根据餐饮收益日报和现金报表审核各种付款方式是否正确。 9.协助完成领导安排的工作。 岗位要求 1.大专以上学历,备酒店商品购买知识,读财务专业方面的优先考虑。 2.理解采购,保管,和分发程序。 3.电脑操作能力好。 4.良好的货品控制能力和食品知识。 5.条件优秀可接受在校实习生。
  • 广州 | 经验不限 | 学历不限 | 提供食宿
    • 五险两金
    • 包工作餐
    • 提供住宿
    • 人性化管理
    全服务中档酒店/4星级 | 100-499人
    • 投递简历
    要求:中级消防设施操作员证 1.做好消防控制室安全管理工作。 2.熟悉消防和监控系统的操作程序,以及各类警报的处理程序,特别是火警程序 。 3. 爱护各种通讯设施和机器、设备,并做好保养工作,如出现故障,应及时上报联系专业人员维修,保证设施设备的正常运转。         4.熟悉酒店监控点的位置、监控系统设备功能、报警装置、酒店所有出口的位置和消防通道编号。
  • 上海-浦东新区 | 2年以上 | 学历不限
    • 五险一金
    • 带薪年假
    • 领导好
    • 员工生日礼物
    • 人性化管理
    • 包吃包住
    • 技能培训
    • 年度旅游
    • 岗位晋升
    • 管理规范
    1、已确保最有效率的人员配备和食物供给。 2、制定最有效率的管理者和员工的排班表。 3、保证知晓和实施标准操作程序和本地标准操作程序。 定期的回顾和更新运营标准。 4、任何时候都要保持餐厅的安全和卫生标准 5、有责任管理好餐厅的所有财产和设施。 6、保持每月进行防护维修检查一次 7、坚持执行所有的待客原则 8、负责餐厅所有的财务和帐单的处理程序。 岗位要求 1、2年餐饮部工作经验和至少2年管理岗位经验 2、具备优秀的专业的餐厅运营知识 3、具备优秀的英语和普通话表达能力
  • 餐饮总监

    1.2万-2万
    邯郸 | 经验不限 | 学历不限 | 提供食宿
    • 带薪年假
    • 技能培训
    • 岗位晋升
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 节日礼物
    • 五险一金
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    总经理或驻店经理的领导下,负责饭店各餐饮营业设施的餐饮食品生产及餐饮服务工作。 其主要职责有:制定年度、月度经营计划并定期分析督导本系统员工积极完成各项接待任务和经营指标;制定严务标准和操作规程,检查管理人员的工作和餐厅的服务态度、服务规程,以及出品部门的产品的质量及各项规章制度的执行情况。
  • Trainee实习生

    2.6千-3千
    杭州 | 经验不限 | 学历不限 | 提供食宿
    • 五险一金
    • 带薪年假
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 节日礼物
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    前厅/餐饮 实习生 Ø Diploma degree or above and equivalent. 大专或以上学历及相等学历。 Ø  Ability to express effective written and verbal communication 有效的书面和口头表达能力 Ø  Good computer skill. 电脑熟练。 Ø  Proficiency in word processing. 精通文字处理。 Ø  Pleasant physical appearance 良好的外表 Ø  Strong stamina 精力充沛 Ø  Good team player and corporate attitude. 具备良好团队合作精神。 Ø  Good ability of learn and innovate 良好的学习和创新能力。 Ø  Be concerned with staff discipline and staff performance and to develop skills for all staff within the section. 遵守员工纪律和行为规范并提高技能。
  • 重庆-渝中区 | 3年以上 | 大专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 管理规范
    • 岗位晋升
    • 员工生日礼物
    • 年底双薪
    • 提供食宿
    有投必应
    有投必应
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、全面负责前厅部的日常运营管理工作,包括前台接待、礼宾服务、总机、商务中心等各岗位的协调与监督 2、制定并优化前厅部工作流程和服务标准,确保为宾客提供高效、专业的服务体验 3、负责处理宾客投诉及突发事件,及时解决问题并做好后续跟进 4、分析前厅部运营数据,编制经营报表,提出改进建议以提高部门业绩 5、负责前厅部员工的排班、培训、绩效考核及团队建设工作 6、与其他部门保持良好沟通协作,确保酒店整体运营顺畅 7、控制部门成本,合理管理物资及人力配置 【岗位要求】 1、具备3年以上高星级酒店前厅管理工作经验,有国际品牌酒店经验者优先 2、熟悉酒店前厅部各岗位工作流程及、酒店管理系统操作 3、出色的服务意识和沟通协调能力,能妥善处理各类宾客关系 4、具备较强的团队管理能力和领导力,能有效激励员工 5、良好的中英文表达能力,能熟练使用办公软件 6、工作细致认真,具备较强的抗压能力和应变能力 7、对酒店行业有热情,愿意接受挑战并追求卓越服务品质
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