Responsible for guest satisfaction and serving food and beverages. 负责客人满意度和餐饮服务。 Monitors and supervises flow of service at the assigned task. 监管和监督分配的任务的服务流程。 Briefs personnel on preparations, service and content of menu items. 指导人员做好准备、服务和理解菜单的内容。 Performs duties common to all waiters and other duties as may be assigned. 为所有服务员展示职责工作，如有安排，展示执行其他工作。 Reports records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment to Superiors. 向上级报告的销售记录，客人投拆、解决办法及所涉及的人员或设备。 Ensure wherever possible that talents are provided with a work place free of discrimination, harassment and victimization. 确保人才不会受到与工作场所相关的歧视，骚扰和侵害。 Treats complaints of harassment and discrimination promptly and confidentially 及时并且保密地处理骚扰、歧视的投诉。 Treat customers and colleagues from all cultural groups with respect and sensitivity. 谨慎和尊重地对待不同文化群体的客户和同事。 Identify and deal with issues which may cause cross cultural conflict or misunderstanding. 识别和谨慎处理那些可能会引起交叉文化引发的冲突或误解。 Participates in daily briefings and monthly communication meetings to discuss various aspects of food service and preparation. 参加每日早会和每月讨论食品服务和准备的各个方面的交流会议。 Trains personnel according to established procedures; Conducts orientation of all new Talents and ongoing training of all Talent. 根据既定的程序培训人员，知道新人才的入职培训和所有人才的持续培训。 Establishes effective talent relations and maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of departments and Talents. 建立有效的人才关系，并保持对所有酒店客人、客户、部门主管和同事的最高水平的专业精神，道德素质和态度。