1. Fluent in English and Mandarin.
中英文听说读写良好;
2. Minimun 1 year international hotel work experience in same position;
1年以上国际品牌酒店前台工作经验;
3. Opera operation experience is preferred.
熟悉Opera操作系统者优先考虑。
Job Summary
职位简述
To carry out cleaning and maintenance duties of public areas of the resort as per resort standards and procedures.
根据度假酒店的标注和程序进行酒店公共区域的清洁和维护。
Key Duties and Responsibilities
主要义务和职责
1. To attend to duty on time in correct uniform and well groomed.准时报到上班,始终穿着正确的统一着装和良好的仪表。
2. Attend daily briefing at the beginning of each shift.参加每日列会在各班次之前。
3. Be fully trained on resort standards.全面的培训有关度假酒店标准。
4. Carryout and complete all daily assigned tasks as per resort standards.根据度假酒店标准执行及完成每日工作任务。
5. Report malfunctioning tools incidents and area issues correctly to supervisor as per resort standards.根据度假酒店标准正确地报告出故障的工具事件和问题区域给所属主管。
6. Follow resort health and safety policies and procedures.遵循度假酒店卫生和安全政策和程序。7. Attend training when required by the resort.根据度假酒店的要求参加培训。
8. Carry out any other job related duties when requested by the resort按照度假酒店要求,工作时间和排班灵活。
9. Use and maintain all tools and equipment as per resort standards.根据度假酒店标准使用和维护所有的工具和设备。
Contributes to guest satisfaction and safety by respecting hygiene standards and procedures
让客人满意和遵守卫生部的标准及程序
Cleans and maintains crockery, equipment and the kitchens
清洗和维护厨房设备
Ensures everything is tidy during the washing process and in storage
确保在洗涤和保存设备时保持厨房整洁
Cleans and tidies crockery and kitchen equipment
清洗和维护厨房设备
Ensures the kitchens are kept clean
确保厨房整洁
Checks the washing equipment is in good working order and
informs his/her superior of any problems or anomalies
检查清洗设备是否正常工作,如有损坏,及时报告给上级领导
Respects the supplier's instructions for use of washing-up products
按照说明书上的方法来使用设备
Manages the inventory of washing-up products and lets the Stewarding Manager know when stocks are expected to run out
Organises the washing-up area and tidies crockery and equipment in the storage area to avoid breakages
管理库存的洗涤产品,当产品快要用尽的时候及时报告给上级领导
规划好清洗区域,整理厨房设备防止损坏
Helps manage stocks of crockery and appliances, by informing his/her superior of any abnormal losses or breakages 帮助管理库存的瓷器和设备,如有任何非正常损失或损坏及时通知直属上级
Respects recommended doses of cleaning products, thereby helping keep costs under control
按照清洁剂推荐使用剂量来使用,以帮助控制成本
1.向客人呈送菜单,回答客人问询并为客人提供关于食品、饮料及服务的建议。
Presents menu, answers enquiries and makes suggestions regarding food, beverage and service to restaurant guests.
2.在每次用餐结束后清理台面或餐桌并重新摆台。
Clears and resets counters or tables at conclusion of each course.
3.完全了解Micros电脑系统的各方面。
Fully conversant with all aspects of the Micros System.
4.计算账单费用并收取客人支付。
Computes bill and accepts payment
5.按要求执行收银员职能。
Performs the function of cashier as required.
6.核对收取的现金,确保所收现金都是真钞。
Verifies cash received ensuring only genuine money been collected.
7.核对所有客人呈交信用卡,确保所有信用卡都在有效期内。
Verifies all credit cards presented by guest before to validity of the card.
8.严格遵守财务部发出的关于收银及现金处理的政策和程序。
Strictly adheres to all policies and procedures issued by the Finance with regard to cashiering and cash handling.