About Four Seasons Hotel Hangzhou at West Lake
关于杭州西子湖四季酒店
Pagoda-style pavilions rise amidst exquisitegardens and ponds. With personalized hospitality, Four Seasons provides anunrivalled experience of China’s timeless beauty. Four Seasons Hotels andResorts is a world-leading luxury hotel management group. As a key member ofthe group, Four Seasons Hotel Hangzhou at West Lake has been awarded the greathonor of a five- star hotel in Forbes Travel Guide 2016 to 2023. As the ancientsaying goes, “In the universe, there is heaven; on earth, there is Hangzhou.”Set along the banks of the fabled West Lake, our hotel is a tranquil enclavewoven with ponds, courtyards surrounding picturesque Chinese gardens, willowtrees and mist-covered lagoons. Walk to views of mountainpeaks, ancient temples rising from the greenery or the very waters that haveenchanted poets, explorers and emperors for centuries. Start with a cup ofLongjing tea in our Lobby Lounge before picking up your bicycles and heading outto explore the city, then come back for a soothing treatment in ourchinoiserie-filled Spa, followed by dinner in one of Jin Sha’s private-diningrooms. 宝塔式的亭台楼阁掩映在精致的花园和池塘之中。四季酒店以个性化的待客之道，为您带来无与伦比的中国永恒之美体验。四季酒店及度假村是世界领先的豪华酒店管理集团。作为该集团的重要成员，杭州西子湖四季酒店荣获《福布斯旅游指南》2016 至 2023 年度五星级酒店的殊荣。古人云：“上有天堂，下有苏杭”。我们的酒店坐落于传说中的西湖之畔，由池塘、庭院、如画的中式园林、柳树和薄雾笼罩的泻湖交织成一片宁静的飞地。步入酒店，映入眼帘的是层峦叠嶂的山峰、绿树掩映中拔地而起的古寺，以及数百年来令诗人、探险家和帝王心驰神往的湖水。客人可以先在大堂酒廊品尝一杯龙井茶，然后骑上自行车去探索这座城市，最后在充满中国风情的水疗中心享受一次舒缓的理疗，然后在金沙的一间私人餐厅享用晚餐。
About the role:
关于职位:
The Security department is active 24 hours per day and is responsible for the day-to-day patrolling of public and employee areas ensuring that losses from whatever source and by whatever means are minimized, security policies maintained, and Health and Safety regulations observed.
保安部每天24小时工作，负责四季世家区域及员工区域的巡视，确保把任何潜在的安全风险降到最低，确保园区资源损失降到最低，维护安全政策及现行安全法规。
What you will do:
岗位职责：
Patrol the Residence public areas regularly, including the guest floors and back of house areas, together with perimeter of the hotel and grounds, car park and pool to prevent intrusion by unauthorized people or undesirables.
每小时巡视四季世家公共区域，包括四季世家园区所有的通道和毗邻的绿化带，同时还有酒店 的别墅周围，停车区域和防止未经授权的人或者不受欢迎人物的进入。
Challenge any people discovered during such patrols who arouse suspicion and check their credentials, in a discreet manner, in keeping with the style of the property.
为保障酒店财产安全询问任何在巡视当中发现的可疑人物并用一种礼貌谨慎的态度检查他们的 证件。
Monitoring alarm through the intelligent monitoring system to ensure that no suspicious personnel enter in to Residence.
时刻通过智能监控系统查看每一个监控报警画面，确保没有可疑人员进入。
Control the Residence entrance and conduct regular on-the-spot people and car check.
四季世家园区入口人员的甄别，确保无闲杂人员的进入和四季世家业主和客人的车辆进行甄 别，检 查控制承包商和施工单位进入酒店和四季世家区域。
Ensure, during routine patrols, that health and safety regulations are being observed and that all fire regulations are met.
确保巡视过程中，健康与安全法规的执行，所有消防法规都符合要求。
Routinely check the security of all storerooms and offices.
定期检查所有通道及办公室的安全。
Control and monitor alarm system, fire protection system.
监控四季世家火警系统，监控系统。
Assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to disorderly conduct, thefts, suicides, bomb threats, fire or safety hazards, robberies, terrorist activities, power failures, medical assistance and natural disasters.
协助酒店和别墅员工处理不寻常的客人或者员工问题，例如，但不仅限于，行为不检、失窃、 自杀、炸弹威胁、员工或者客人事故、消防或者安全灾害、抢劫、恐怖活动、内乱、电力或者 电梯故障、医疗帮助还有自然灾害。
Respond properly in any hotel emergency or safety situation.
对酒店和别墅发生的任何紧急或者安全情况迅速作出反应。
Conduct employee bag and locker searches when necessary.
有必要时检查员工的包和更衣柜。
Perform other tasks or projects as assigned by hotel management.
完成其它任务或者是酒店管理层分配的项目。
What you bring:
岗位要求：
Minimum one year of administrative experience preferably in a hospitality or restaurant related field or other equivalent experience is required.
至少1年于四季酒店或国际五星级酒店同等职位工作经验。
Being calm and patient and be of service passion. Team player. Being fair and responsible. Be passion and love working.
冷静耐心，具备服务热情。有强烈的事业心与责任心，具备团队精神，秉公办事。
Thorough knowledge of hotel operations relating to Safety and Security
掌握与酒店相关保安部的工作程序。
Good knowledge of hotel fire, life-safety systems and equipment
了解有关酒店消防、安全生命系统和设备的知识。
Initiate action to correct a hazardous situation and notify supervisors of potential dangers
及时对危险的情形采取补救措施，并对主管通报存在的潜在危险。
Exert security-protecting ability by using one’s own suit.
充分利用自己专业特长发挥安全防范能力。
Log security incidents and accidents in accordance with hotel requirements
根据酒店的要求对事件、事故进行记录。
Good oral communication skill in Chinese.
良好的中文口头沟通能力。
Logic, eye for details, approachable and willing to help
逻辑性强、注重细节、平易近人及乐于帮助他人。
What we offer:
福利待遇：
Competitive Salary, wages and benefits
具有竞争力的薪资及福利体系
Excellent Training and Development opportunities
完善的培训与发展机会
Complimentary Accommodation at other Four Seasons Hotels and Resort
全球四季酒店及度假村免费住宿特权
Complimentary Dry Cleaning for Employee Uniforms
员工制服免费干洗服务
Complimentary Employee Meals
免费员工工作餐
Employee service awards
员工服务年限奖励
Employee activities
丰富多彩的员工活动
Schedule & Hours:
工作时间安排：
This is a full-time position
本岗位为全职职位
The working hours will primarily by department, ability to work all shifts, weekends and holidays
工作时间将根据部门需求安排，需能适应轮班制（含周末及节假日值班）
