【岗位职责】
与既有的客户和潜在的客户及合作伙伴保持密切的联系
Active distribution of product information and creates awareness in the markets and business segments or responsibility
高效认知和掌握销售线索
Identifies and handles sales leads effectively and efficiently
代表酒店参加国际及国内的销售活动
Represents the hotel and participates in domestic and international sales activities
发挥创造力,为酒店的产品及部门做出应有的贡献
Creative contribution to product and sales development
仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标
Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews
在所负责的市场区域内,监视和报告市场及竞争者的情况
Monitors and reports on market and competition within own market segment
准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进
Prepares and updates customer management reports and ensures all nece
【岗位要求】
1、具备领导才能,了解所负责部门对各职位的责任
2、掌握使用互联网及其它主要电脑系统的知识
3、掌握应用销售及前台的电脑系统
4、了解商务旅游、旅游业国际市场,会议旅游及餐饮销售
5、能够掌握和理解市场和竞争
6、必须具备良好的中,英文读写能力
7、良好的电脑技能,至少会使用微软2003或以上操作系统、微软办公软件2003或更高版本、互联网及其它的流行出版软件
8、良好的人际交往和沟通技巧
9、独立工作和团队工作的能力
10、5年销售与市场推广方面的经验, 包括在国际连锁酒店的管理经验并有最少XXX年的销售经理经历
Primary Responsibilities 主要职责:
· Having a positive attitude towards work, be self-disciplined and self-motivated, set a good working example for all sub-ordinates.
· Responsible for the daily organization of the section.
· Contribute to overall operational efficiency by performing relevant duties as assigned.
· Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.
· Establish good public relationship with all guests.
· Provide guests with the most accurate and up to date information at all times.
· 对工作有积极的态度,有自我约束力和工作主动性,为所有的同事树立良好的工作榜样。
· 负责区域的日常组织工作。
· 履行所分配的职责, 尽自己所能提高工作效率。
· 要不断地提高对客服务水平,以确保得到客人最大程度的满足。
· 同客人建立良好的公共关系。
Knowledge and Experience 知识和经验:
· College degree or above,。
· Can use fluent English to work in the front office, proficient in computer operation, and have strong English listening, speaking, reading and writing skills.
· The appearance is dignified, loves hotel work, studies business, has quick response, is good at communication, has good management and coordination skills.
· Pay attention to details, have a sense of responsibility in work.
· Self-motivated and good learning ability and ability to withstand pressure.
· 大专以上学历。
· 能用流利的英语从事前厅服,精通电脑操作,具备较强的英文听说读写能力。
· 仪表端庄,热爱酒店工作,钻研业务,反应敏捷,善于交际具有较好的管理和协调能力。
· 注重细节,工作有责任心。
· 有上进心和良好的学习能力和抗压能力。