Primary Responsibilities主要职责
• Prepares the Annual Marketing Plan and Room Revenue Budgets
• Participates in Trade Shows and promotional events to develop new markets by identifying prospective customers
• Drives the Sales effectiveness of the hotel and Sales & Marketing Team
• Participates in overseas Sales Missions in accordance with identified business needs
• Controls and monitors the Sales & Marketing Budget including expenses
• Provides ongoing direction and implements training programs for staff in the areas of:
- Tour & Travel Section
- Meetings & Groups
- Catering Sales Department
- Local & Worldwide Corporate Agreements
- Travel Agency Contracts
- Reservations Department
• Attend weekly EXCOM meetings and relays relevant information to Department members
• Implements advertising campaigns and participates in joint advertising with Regional Sales & Marketing Team/FRHI
• Produces and controls all sales literature, including brochures, flyers, poster, promotional letters and giveaways
• Responsible for gaining exposure and inclusion in companies’ worldwide programs (RFP & consortia programs) on preferred rate structure, directly and/or jointly with Regional S&M/FRHI
• Conducts Sales meeting with all Sales & Marketing staff personnel
• Prepares monthly and periodic reports for General Manager as directed
• Issues and signs Tour & Travel / Corporate Rate contracts and Meeting GDS / RFP contract preparation / negotiation / contracting
• Reviews and monitors company accounts room night production report based on account and individual sales managers’ productivity to ensure sales objectives as related to revenue monthly budgets are achieved
• Monitors weekly sales activities to ensure individual sales calls objectives are achieved
• Supervises monitor reservation department to ensure optimal inventory management based on yield
• Monitors daily reservations pick-up patterns to maximize occupancy and revenue increase yields
• Conducts weekly 3-month forecast meeting with Revenue Director/Manager
• Responsible to control all key account yearly contracting processing based on rate negotiation (to support increasing rates on a year-round basis) – negotiates with decision makers/confirm with GM– based on volume (hotel’s top productive accounts)
• Liaises with Front Office, Banqueting, F&B and Finance re: all Hotel Sales Activities
• Liaises and directly monitors the Public Relation Department with regard to advertising, editorial and Press Releases requirements
• Other duties and support in other departments when required and as assigned
• 准备年度营销计划和客房收入预算。
• 参与贸易展览和促销活动，通过识别潜在客户来开发新市场。
• 推动酒店和市场销售团队的销售有效性。
• 参与海外销售拜访以便识别潜在生意机会。
• 控制和监督销售和市场预算，包括费用。
• 在以下领域为员工提供持续的指导和实施培训计划:
o 旅游团队业务
o 会议和团队业务
o 宴会销售业务
o 本地和全球公司协议
o 旅行社合约
o 预订部
• 参加每周的行政管理人员会议，并向部门成员传递相关信息。
• 执行广告活动，并参与区域销售和市场团队/FRHI的联合广告。
• 制作和控制所有销售资料，包括小册子、传单、海报、促销信和礼品。
• 负责在公司的全球计划(RFP & consortium Programs)中获得更多的曝光及加入优选的价格体系，直接和/或与区域S&M/FRHI合作。
• 与所有市场销售人员召开销售会议。
• 根据总经理的指示准备月度和定期报告。
• 制定和签署差旅协议价合同，参加GDS/RFP合同的准备/谈判/签订。
• 根据客户和销售经理自身的生产效率，审查和监控公司的间夜产量报表，以确保达到与收入相关的销售目标。
• 监控每周的销售活动，确保销售完成个人拜访目标。
• 监督预订部门，确保基于产量的最佳库存管理。
• 监控每日预订提货模式，以最大限度地提高入住率和收益。
• 与收入总监/经理每周进行下三个月的预测会。
• 负责控制基于价格谈判的所有大客户年度合同处理(支持全年价格的增长)-与决策者谈判/与总经理确认-基于数量(酒店最高产客户)。
• 与前厅部，宴会部，餐饮部和财务部联系所有的酒店销售活动。
• 联系并直接监督公关部关于广告，社论和新闻发布的要求。
• 根据要求和分配，完成其他部门的工作和支持。
Knowledge and Experience知识和经验
• Experience in a similar role in a luxury hotel with knowledge of the China market is required
• Working experience in China is an asset
• Pre-opening experience is an asset
• Ability to work independently
• Excellent leadership, interpersonal and communication skills
• Analytical, pro-active and innovative mind
• Detail-oriented and highly reliable in thorough execution and follow-through
• High integrity and ability to keep confidentiality
• 具备豪华酒店相关工作经验，熟悉中国市场
• 有中国工作经验者优先
• 有筹备开业经验者优先
• 能够独立工作
• 优秀的领导能力、人际关系和沟通能力
• 善于分析，积极主动，具有创新思维
• 注重细节，在执行和跟进方面具有高度的可靠性
• 高度的诚信和保密能力
Your team and working environment:
成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心，地处天府新区的核心区域及成都高新区，毗邻世纪城新国际会展中心，环球中心及天府软件园。
成都棕榈泉费尔蒙酒店设有336间酒店客房，蔚柳溪水疗中心，金尊行政楼层，超过1350平方米的会议及宴会设施，以及一系列的餐饮设施，包含全日制餐厅“食百绚” ，三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”，精品川菜中餐厅“尝艺”，以及位于酒店顶层的“觅”特色餐厅。
Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Willow Stream Spa, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant, a signature Sichuan Chinese restaurant Chang Yi, and our feature restaurant MIKU occupying the top level of the hotel.
Note: Customization may be included for any specific local or legislative requirements, such as work permits
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