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  • 全国 | 10年以上 | 本科

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 职业发展计划
    • 员工活动
    • 免费工作餐
    • 入职培训
    国内高端酒店/5星级 | 100-499人
    发布于 05-27
    • 收藏
    • 投递简历
    【岗位职责】 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统,使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算,提出更新改造和投资计划。 5、 落实酒店年度财务预算,向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作,培养人才,提高整个酒店的服务质量和员工素质。 【岗位要求】 1、 本科以上学历,相关管理专业。 2、 从事国际品牌酒店工作10年以上,具有5年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队,事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。 6、 可以使用英文作为工作语言。
  • 全国 | 10年以上 | 本科

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    国际高端酒店/5星级 | 2000人以上
    发布于 05-27
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    • 投递简历
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!
  • 长沙 | 5年以上 | 本科 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 人性化管理
    • 领导好
    • 帅哥多
    • 美女多
    • 员工生日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 05-27
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    • 投递简历
    岗位职责: ·         通过和管理层建立良好的工作关系来支持酒店的管理战略,尤其是和总经理,商务发展总监,财务总监和人力资源总监。 ·         全面负责对前厅部,客房部,安保部,工程部,餐饮部,厨房及康乐部的管理以及食品安全等方面的工作。 ·         积极参与酒店内的管理核心项目。(固定资产,装修改造,培训和对客服务) ·         确保集团标准及各个部门服务与相关规范制度的培训及落实 ·         对酒店的所有区域进行例行检查,确保酒店软硬件时刻处于最佳状态。 ·         合理控制各个部门相关运营成本,在不影响集团标准,安全规范及客人体验的前提下最大化营运利润。制定具有细节的成本控制方法。每月分析成本并制定行动计划(每间占有房的成本,食品成本,酒水成本,工资包含加班,其他花费,小时工和外包服务)。 ·         用专业的和激励的方法管理直接管理范围内的团队,确保团队有效合作,高效运作。 ·         合理的为直接管理范围内的部门制定或批准年度/季度/月度的预算,目标及工作计划。 ·          组织定期的营运会议包含直接管理范围内的分部门。 ·         亲自监督每日员工工作表现与仪容仪表. ·         确保排班表是根据酒店的需求制定的并遵循了劳动法。 ·         确保酒店及直属部门完成相关关键指标包括但不限于收入,利润,SALT,QA,流失率等。 ·         促动餐饮部经理与商务发展部共同创造本清利厚的餐饮推广活动(菜单/价钱/推广)。 ·         辅助商务发展总监建立一个有效的具有竞争力的会议和外卖战略包含价位。 ·         执行与监督酒店各项活动,如庆典,装饰,新年庆祝活动,与会议宴会主办单位的沟通与协调等。 ·         对竞争对手的价格和产品进行一年两次的调查。 ·         确保每天的VIP客人得到应有的照顾和服务。 ·         坚持酒店安全制度、紧急情况处理规定和程序。 ·         协助总经理完成酒店所有活动与相关运作工作,完成总经理安排的相关工作。 ·         协助总经理完成酒店所有与收入及市场相关的工作并完成总经理安排的相关工作。 ·         在商务总监空缺情况下,协助总经理负责对销售部,宴会销售部,收益管理与预订部,及市场传讯部的管理工作。协助总经理带领酒店商务团队完成相关关键指标,包括但不限于管理酒店的持续盈利能力,确保酒店的收益和利润,宾客满意度达标甚至超过标准要求。 ·         协助总经理制定酒店年度/季度/月度预算预测与工作计划,尤其是餐饮及宴会版块收入,并有效的予以实施。 ·         协助制定开拓市场销售战略和促销计划,实时根据市场情况进行调整。并协助督导和推动市场销售计划的进展和实施。 ·         管理特别项目及其他相关的生意,尤其是尤其是餐饮及宴会版块生意。 ·         如需要在总经理不在时代理相关工作。 岗位要求: ·         全心全意为宾客提供无与伦比的绝佳体验 ·         时时刻刻为所应为 ·         力争在业界和所在社区都位居领导地位 ·         所有工作中积极发扬团队合作精神 ·         勇于为自己的行动负责并敢于做出决定 ·         以刻不容缓的态度和纪律运营 ·         大专以上或同等学历。酒店、旅游、商务管理专业 ·         工作年限: 3-5年以上相关运营部门工作经验,具有餐饮和房务部的管理经验者优先。 ·         其他要求:流利的英语说写能力,熟练使用电脑,随机应变的能力,具有创造性。
  • 长沙 | 5年以上 | 大专 | 提供食宿

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    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 五险一金
    • 员工生日礼物
    • 年底双薪
    • 包吃包住
    • 人性化管理
    • 月休8天
    • 技能培训
    国际高端酒店/5星级 | 500-999人
    发布于 05-27
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    • 投递简历
    岗位职责: 1、负责规划酒店的市场发展策略,把把握酒店在行业中的发展方向,完成酒店在行业中的市场定位,及时提供市场反馈并对酒店的市场操作计划不断优化与完善。 2、负责大客户开发、渠道拓展、商务洽谈等工作,统筹协调市场销售部所有工作。 任职要求: 1、有强烈的事业心,责任感和勇于开拓的精神,拥有敏锐的观察力、良好的沟通能力,良好的英语能力; 2、有独立组织项目营销的工作能力,兼备项目策划和市场分析能力。
  • 全国 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 包吃包住
    • 技能培训
    • 大公司大平台
    • 带薪年假
    • 管理规范
    有限服务中档酒店 | 2000人以上
    发布于 05-27
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    • 投递简历
    卓越雇主
    卓越雇主
    工作职责: 1、全面负责酒店运营管理工作; 2、执行公司产品、对客服务、品牌、价格等连锁标准,根据公司要求,监控分店服务质量,及时处理宾客投诉和意见,提升宾客满意度,增进客户体验感受; 3、组建团队,带领酒店全体员工共同努力完成酒店的各项经营管理指标; 4、与投资人保持良好关系,处理并解决好投资人对酒店经营管理的诉求; 5、推广分店品牌和维护品牌形象,保障分店及品牌的良好口碑。 任职资格: 1、5年以上高端酒店从业经验,熟悉酒店整体运营及管理; 2、善于团队建设和成本控制,良好的沟通能力; 3、具备强效的执行力、协调能力、创新能力和危机处理能力; 4、热爱生活,热爱旅行,自身拥有美好的生活方式,热爱实践并不断学习和创造生活美学。 备注:能接受全国派遣者优先考虑。
  • 全国 | 经验不限 | 学历不限

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    国际高端酒店/5星级 | 2000人以上
    发布于 05-27
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    【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Director, you will be responsible for performing the following tasks to the highest standards: • Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. • Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications. • Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements. • Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively. • Participate in developing and implementing hotel and departmental policies and regulations. • Develop marketing strategies and promotion plans to adjust to the market situation in real time. • Supervise and drive the progress and implementation of marketing plans. • Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. • Monitor and evaluate current initiated marketing activities and market dynamics. • Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. • Conduct regular market research and obtain information about competitors. • Set pricing strategies and sales targets for the hotel. • Manage special projects and other related businesses. • Ensure efficient use of departmental resources. • Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. • Ensure that department staff are clear about the responsibilities assigned to them. • Take immediate corrective action when the interests of the department or hotel are jeopardized. • Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. • Manage departmental expenses and budgets. • Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date. • Control departmental costs in accordance with hotel policies to avoid waste. • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. • Ensure the filing of departmental documents and related information. • Maintain communication with all operating departments within the group to maximize sales opportunities. • Promote hotels in relevant industries at home and abroad. • Actively participate in sales activities initiated by Hilton. • Organize promotional trips for target markets. • Maintain good relationship and communication with target markets at home and abroad. • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. • Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company. • Adhere to hotel safety policies, emergency rules and procedures. • Ensure employees fully understand and follow the contents of the employee handbook. • The department reserves the right to change or supplement the job description if necessary. • Perform any other reasonable duties assigned. 【任职要求】 What are we looking for? A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • Hospitality: Volunteer to provide unparalleled hospitality. • Integrity: Do what you should do all the time. • Leadership: Strive to be a leader in both your industry and your community. • Teamwork: Actively promote teamwork spirit in all work. • Ownership: take responsibility for your actions and make decisions. • Now: Operate with urgency and discipline. • Bachelor’s degree. • At least 5 years of relevant management experience in international hotel chains. • Good English and Chinese reading and writing skills. • Able to formulate and implement operating budgets and business plans. • Able to effectively market and position the brand at desired levels. • Able to manage the Sales department. • Able to assist the General Manager and Management in achieving the hotel's overall business objectives. • Knowledgeable of political, economic and social issues, and market trends. • Good communication, organizational and presentation skills. • Able to lead, guide and develop employees. • Knowledgeable of and able to deal with crisis. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 全国 | 经验不限 | 学历不限

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    国际高端酒店/5星级 | 2000人以上
    发布于 05-27
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    • 投递简历
    【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. the Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment Management Reporting: Focused, innovative and balanced reporting that stimulates management action Business Support: Provision of the highest standards of financial and commercial support to the Business Investment Optimizing returns on capital investment Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting Investment in People: Ensuring the best person in each job, in an environment of continuous development Cash & Working Capital: Optimize cash position in an environment of tight control Additional Notes • The Director of Finance has a direct responsibility to the General Manager of the hotel combined with a responsibility to the Regional Finance Director for the maintenance of professional standards. • In the rare event that this dual responsibility gives rise to a conflict, the matter must be referred to the Regional Ops VP and the Regional Finance Director for guidance. • The appointment dismissal and transfer of the Director of Finance is made by the Regional Finance Director / Area VP Finance in consultation with the hotel General Manager. • No changes to the remuneration package of any Director of Finance (or Assistant Controller) may be made without the written approval of the Regional Finance Director / Area VP Finance. • The Director of Finance has unlimited rights of access to all financial figures and facts of the operation. • The Director of Finance exercising reasonable tact may visit any department to ask questions and make any study in fulfilment of his / her duties. • The General Manager must consult the Regional Finance Director / Area VP Finance over the completion of any appraisal or Personal Development Review for the Director of Finance. • Any bonus scheme for the Director of Finance must be agreed with the Regional Finance Director / Area VP Finance in advance. 【任职要求】 What are we looking for? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • University qualification and above. • Finance / Accounting major and certified, e.g. ACCA/ CPA. • 5 year in hotel accounting with at least 2 years in similar position with an international hotel. • Fluent in oral and written English to meet business needs. • Possess system skills in OnQ, Check SCM, SUN, OPERA / OnQ PMS, MICROS, HRLINK, • Proficient in Microsoft Windows, Word, Excel and PowerPoint. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 全国 | 经验不限 | 学历不限

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    国际高端酒店/5星级 | 2000人以上
    发布于 05-27
    • 收藏
    • 投递简历
    【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Director, you will be responsible for performing the following tasks to the highest standards: • Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. • Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications. • Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements. • Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively. • Participate in developing and implementing hotel and departmental policies and regulations. • Develop marketing strategies and promotion plans to adjust to the market situation in real time. • Supervise and drive the progress and implementation of marketing plans. • Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. • Monitor and evaluate current initiated marketing activities and market dynamics. • Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. • Conduct regular market research and obtain information about competitors. • Set pricing strategies and sales targets for the hotel. • Manage special projects and other related businesses. • Ensure efficient use of departmental resources. • Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. • Ensure that department staff are clear about the responsibilities assigned to them. • Take immediate corrective action when the interests of the department or hotel are jeopardized. • Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. • Manage departmental expenses and budgets. • Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date. • Control departmental costs in accordance with hotel policies to avoid waste. • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. • Ensure the filing of departmental documents and related information. • Maintain communication with all operating departments within the group to maximize sales opportunities. • Promote hotels in relevant industries at home and abroad. • Actively participate in sales activities initiated by Hilton. • Organize promotional trips for target markets. • Maintain good relationship and communication with target markets at home and abroad. • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. • Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company. • Adhere to hotel safety policies, emergency rules and procedures. • Ensure employees fully understand and follow the contents of the employee handbook. • The department reserves the right to change or supplement the job description if necessary. • Perform any other reasonable duties assigned. 【任职要求】 What are we looking for? A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • Hospitality: Volunteer to provide unparalleled hospitality. • Integrity: Do what you should do all the time. • Leadership: Strive to be a leader in both your industry and your community. • Teamwork: Actively promote teamwork spirit in all work. • Ownership: take responsibility for your actions and make decisions. • Now: Operate with urgency and discipline. • Bachelor’s degree. • At least 5 years of relevant management experience in international hotel chains. • Good English and Chinese reading and writing skills. • Able to formulate and implement operating budgets and business plans. • Able to effectively market and position the brand at desired levels. • Able to manage the Sales department. • Able to assist the General Manager and Management in achieving the hotel's overall business objectives. • Knowledgeable of political, economic and social issues, and market trends. • Good communication, organizational and presentation skills. • Able to lead, guide and develop employees. • Knowledgeable of and able to deal with crisis. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 全国 | 8年以上 | 本科

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    国际高端酒店/5星级 | 2000人以上
    发布于 05-27
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    A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing?   As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards:     Plan and forecast the short and long-term talent requirements for the hotel to support its business plans Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants Build a strong career and succession planning system to retain and develop talent Implement training and development strategies to continuously improve performance and customer service Oversee the hotel's human resources database and payroll system Provide a framework for counseling, coaching, and welfare services Manage the Opinion Survey and the calendar of Team Member social events Manage and resolve, promptly and completely, all employee relations issues Maintain an awareness of competitor human resources activities and best practices #LI-VG2 Qualifications - External What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required Previous human resources management experience in the hotel, leisure, and/or retail sector Excellent leadership skills and exceptional communication skills Strong commercial/business acumen A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!
  • 长沙 | 3年以上 | 大专 | 提供食宿

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    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 包吃包住
    • 员工生日礼物
    • 人性化管理
    • 帅哥多
    • 美女多
    国内高端酒店/5星级 | 50-99人
    发布于 05-26
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    备注:此岗位工作地点为成都人民公园附近,成都本地人优先考虑 岗位要求: 1) 制订年度经营管理目标、预算及工作计划,并组织落地实施. 2) 推进酒店各项经营管理指标的完成,负责督导各部门日常工作和运营标准化执行. 3) 负责根据市场变化和发展规律,制订经营工作的策略,并组织实施和有效控制. 4) 全面负责当店人、财、物的管理,做好营收管控及成本控制管理工作. 5) 做好酒店硬件设施设备维护保养及节能降耗工作,营造良好的内部环境. 6) 全面负责协调酒店外部公共关系,维护公司的品牌形象和声誉. 7) 加强与项目投资人的有效沟通,定期反馈工作进度实现信息互通. 8) 负责门店团队建设,确定人才培养计划,做好人才发展工作. 9) 向管理公司负责,适时向管理公司汇报工作,完成上级领导交办的其他工作.  10)负责项目筹开期间的综合管理工作. 任职资格: 1) 背景:大学专科及以上学历,担任同类型酒店副店总3年以上或酒店店总2年以上,酒店行业相关职业技能培训证书. 2) 年龄:30-45岁,男女不限,已婚已育优先考虑 3) 能力要求:具有良好的领导者的人格魅力、超强的抗压能力和控场能力、卓越的组织协调能力、非凡的人际沟通能力;沉稳而不失进取心,积极而不失风度. 素质要求:形象气质佳,积极向上,善于沟通,指挥意识强.
  • 长沙 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 月休八天
    国际高端酒店/5星级 | 100-499人
    发布于 05-27
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    岗位职责 1.参与酒店的日常经营与管理,协助总经理完成酒店的业务目标,在商业及财务管理中充当咨询顾问。 2.督促酒店建立健全财务管理制度,完善财务监督机制,检查酒店执行国家财经法律、法规、制度及遵守财经纪律情况,对财务活动的合法性进行监督。 3.审核酒店拟订的年度财务预、决算方案,资金使用和调度计划,确保所有资本支出与开支预算指引以及批准的预算一致。 4.审核酒店财务报告,评价和报告其经营管理业绩。与酒店总经理一起,共同对财务报表和报告的质量负责。 5.促进、执行并维护合理的内部控制系统以保护酒店的利益。善于处理部门内部的沟通,能够谨慎处理敏感问题。 岗位要求 1.财务管理、会计相关专业、全日制本科及以上学历优先,并持有中级会计师证; 2.具有3年以上财务负责人工作经验,5年以上五星级及以上财务岗位工作经验,熟悉酒店财务管理模式; 3.通晓财务、会计、金融、税务知识、掌握法律相关知识,具备基本计算机应用知识。 4.具备一定的英语沟通与阅读、书写能力 5.良好的团队领导力、协作能力,优秀的沟通、分析能力,对企业忠诚度高。
  • 全国 | 经验不限 | 学历不限

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    国际高端酒店/5星级 | 2000人以上
    发布于 05-27
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    【职位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任职要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 长沙 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 年度薪资普调
    • 职业技能培训
    • 包吃包住
    • 岗位晋升
    • 人性化管理
    • 奢华体验
    • 时尚雅致
    • 潮流风尚
    国际高端酒店/5星级 | 100-499人
    发布于 05-27
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    职位描述 Job Decriptions 1. 确定旅游行业的市场需求和趋势,确定目标市场,监测和分析竞争对手的促销活动。Identifying market needs and trends in travel industry, defining the target markets, monitoring and analysing competitor’s sales promotion and activities. 2. 保持与重要客户的个人联系,并在需要时备份销售团队每一个成员的活动。为了实现预测的收入,需从所有账户中招揽和维持业务。 Maintain personal contact with key customers and to back up the activities of any member of the sales team when required.  To solicit and maintain business from all accounts in order to achieve the forecasted revenue. 3. 与全体员工进行日常销售简报,并确保销售人员在本地销售酒店的服务和产品,确保销售人员报价准确,符合酒店定价政策。 Conduct daily sales briefing with all staff and to ensure sales staffs are selling services and products of the hotel in their respective territories.  Ensure rates quoted by sales staff are accurate and in line with hotel pricing policy. 4. 通过每周至少进行两次联合销售电话提供持续的销售培训,确保所有的销售活动得到有效管理。 Provide ongoing sales training by conducting a minimum of two joint sales calls weekly.  Ensure all sales activity is managed effectively. 5. 在部门内部及其他部门建立和维护有效的员工工作关系。 Establish and maintain effective employee working relations within the department and with other departments. 6.在销售及市场部门实施和监督一个有效的管理系统,以确保顺利高效的运作。  Implement and monitor an efficient administration system in the sales and marketing department to ensure a smooth and effective operation. 7. 进行国际和国内销售旅行,参加当地的展会和推广活动,以保持在所有市场酒店的高度曝光度。 Conduct international and domestic sales trips, attend local functions, trade shows and promotion to maintain a high level of exposure for the hotel in all markets. 8. 帮助确定单个业务的来源,并分配资源来发展与他们的关系。 Help identify sources of individual business and allocate the resources to develop relationships with them. 9.监控销售产量,根据需要调整销售活动,帐户覆盖面和销售优先级,以实现计划目标。 Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve plan goals. 10. 制定年度销售部门预算并执行销售计划和活动。 Develop annual sales department budget and execute the sales programs and activities within it. 11. 与能源部和其他部门负责人一起,最大限度地提高客房库存和餐饮空间,找出集中销售计划的机会。 In conjunction with the DOE and other department heads, maximize rooms inventory and catering space, identify opportunities for focused sales programs. 12. 完成分配的其他职责。Complete other duties as assigned. 任职资格 Qualifications: 1. 3年制大专以上学历,擅长英文的口语及写作。 Minimum 3 years’ college education, good at English both speaking and writing.  2. 至少5年国际酒店市场销售的相关工作经验,包括3年管理工作经验。 Minimum 5 years international hotel experience in sales and marketing,including 3 years in a managerial capacity.
  • 全国 | 10年以上 | 本科

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    • 五险一金
    • 带薪年假
    • 奖励机制
    • 晋升空间
    • 职业发展
    有限服务中档酒店 | 100-499人
    发布于 05-27
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    岗位职责 1、 有藏区同样岗位的工作经验。 2、全面负责酒店的经营管理。 3、 建立、健全酒店的组织管理系统,使之合理化、精简化、高效化。 4、 负责实现酒店的营业收入指标和利润指标。 5、 负责制定酒店的经营预算和决算,提出更新改造和投资计划。 6、 落实酒店年度财务预算,向各部门下达年度工作指标。 7、 督促酒店维修保养工作和酒店安全管理工作。 8、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 9、 做好酒店机构设置、员工编制及重要人事变更。 10、 指导培训工作,培养人才,提高整个酒店的服务质量和员工素质。 岗位要求 1、 本科以上学历,相关管理专业。 2、 从事星级酒店工作10年以上,具有8年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队,事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。
  • 全国 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 包吃包住
    • 技能培训
    • 大公司大平台
    • 带薪年假
    • 管理规范
    有限服务中档酒店 | 2000人以上
    发布于 05-27
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    卓越雇主
    卓越雇主
    【岗位职责】 1、全面负责酒店运营管理工作;  2、执行公司产品、对客服务、品牌、价格等标准,根据公司要求,监控分店服务质量,及时处理宾客投诉和意见,提升宾客满意度,增进客户体验感受;  3、组建团队,带领酒店全体员工共同努力完成酒店的各项经营管理指标;  4、与投资人保持良好关系,处理并解决好投资人对酒店经营管理的诉求;  5、推广分店品牌和维护品牌形象,保障分店及品牌的良好口碑。 【任职资格】  1、5年以上中高端度假型酒店或高星酒店从业经验,熟悉酒店整体运营及管理; 2、熟悉度假型酒店管理,熟悉餐饮、康乐设施的运营管理;  3、善于团队建设和成本控制,良好的沟通能力;  4、具备强效的执行力、协调能力、创新能力和危机处理能力;  5、热爱生活,热爱旅行,自身拥有美好的生活方式,热爱实践并不断学习和创造生活美学。 备注:能接受全国派遣者优先考虑。
  • 全国 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 包吃包住
    • 技能培训
    • 大公司大平台
    • 带薪年假
    • 管理规范
    有限服务中档酒店 | 2000人以上
    发布于 05-27
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    卓越雇主
    卓越雇主
    【岗位职责】 1、全面负责酒店运营管理工作;  2、执行公司产品、对客服务、品牌、价格等标准,根据公司要求,监控分店服务质量,及时处理宾客投诉和意见,提升宾客满意度,增进客户体验感受;  3、组建团队,带领酒店全体员工共同努力完成酒店的各项经营管理指标;  4、与投资人保持良好关系,处理并解决好投资人对酒店经营管理的诉求;  5、推广分店品牌和维护品牌形象,保障分店及品牌的良好口碑。 【任职资格】  1、5年以上中高端度假型酒店或高星酒店从业经验,熟悉酒店整体运营及管理; 2、熟悉度假型酒店管理,熟悉餐饮、康乐设施的运营管理;  3、善于团队建设和成本控制,良好的沟通能力;  4、具备强效的执行力、协调能力、创新能力和危机处理能力;  5、热爱生活,热爱旅行,自身拥有美好的生活方式,热爱实践并不断学习和创造生活美学。 备注:能接受全国派遣者优先考虑。
  • 全国 | 3年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    有限服务中档酒店 | 100-499人
    发布于 05-27
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    岗位要求: 1、中高端酒店总经理岗位工作满五年以上,其中在一处担任总经理岗位满三年。 2、熟练掌握OTA,数字敏感,逻辑条理清晰。 3、良好的职业操守,较强的沟通协调及抗压能力。 4、有进取心,有自我驱动力和学习能力。 5、年龄不限,大专以上学历。 6、服从大区域委派:华北、华东、华南、西北。 福利待遇: 1、底薪+绩效。 2、晋升机会。 3、提供食宿。 4、提供免费培训,带薪年假等员工福利。
  • 长沙 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 集团内部晋升
    • 职业培训
    • 员工活动
    • 管理规范
    • 交通便利
    • 节日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 05-27
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    岗位职责 1. 负责所有厨房的营运和符合长沙豪华精选酒店标准和程序的最高质量的食物的提供。 2. 确保高档次菜肴的准备在预算范围内,这样才可保证菜肴运营的收益。 3. 在每日餐饮部运营工作上辅助餐饮总监,或在必要时代表并负责他的工作责任。 岗位要求 1. 必须熟知西餐食品及基本的亚洲菜系。 2. 熟练及出色的技能。 3. 必须有足够的能力创建新的菜肴并对食品的出品及展示制定适当的标准。 4. 至少5年以上五星酒店主管级,及3年以上行政总厨的工作经验。
  • 酒店区域店长

    1.5万-2.5万
    全国 | 经验不限 | 大专

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    • 节日礼物
    • 带薪年假
    • 包吃包住
    • 年度旅游
    • 岗位晋升
    服务式公寓 | 1000-2000人
    发布于 05-27
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    【岗位职责】 1、全盘统筹负责所管辖基地的所有工作。 【岗位要求】 1、大专学历(旅游系优先)1年以上酒店经营、管理经验; 2、熟悉经营和管理系统; 3、了解当地相关政策法规; 4、诚信,敬业,注重工作结果; 5、出色的沟通能力和团队建设能力,有亲和力; 6、有很强的执行力,富有激情,能出色完成上级下达的各种指令。
  • 长沙 | 5年以上 | 本科 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 年度薪资普调
    • 职业技能培训
    • 包吃包住
    • 岗位晋升
    • 人性化管理
    • 奢华体验
    • 时尚雅致
    • 潮流风尚
    国际高端酒店/5星级 | 100-499人
    发布于 05-27
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    职位描述 Job description 1.负责酒店内所有由市场部组织和策划的特别活动和促销活动。 Accountable for supporting all publicity campaigns in the hotel for special events and promotions, organized and planned by the Marketing Department. 2.在单体酒店层面协助提升品牌形象。 To enhance the image and brand awareness on a consolidated and individual level. 3.确保所有推广符合品牌标准,并在所有可用媒体渠道和其他传播渠道中为酒店获得最大限度报道。 To ensure standardization of all consolidated promotional collaterals obtains maximum editorial coverage in all available mediums and sources. 4.负责组织协调或直接赞助慈善和文化类活动。 Coordinate and direct sponsorships of charity, cultural and philanthropic events. 5.保持、加强并且进一步发展与区域和国际媒体之间的互动与合作。 To enhance, maintain and develop close working relationships with regional and international media executives and journalists. 6.保持与九龙仓酒店集团传讯部和高级平面设计师的互动联系,以确保所有印刷品和广告设计符合品牌标准并能根据集团层面的变化及时调整。 Liaise with WHM Communications Department and Senior Graphic Designer to ensure adherence to corporate image and any changes from corporate level in all collateral and advertising production. 7.制定和提交创意的公关活动方案。 Provide creative input for all consolidated PR & Ad campaigns. 8.负责收集和处理所有营销或公关项目所需的数据和信息。 Assisting in collecting data and information necessary for processing any marketing or PR projects. 任职要求 Qualifications 1.至少三年在中国国际酒店市场销售部工作经验。 Minimum 3 years experience in Sales & Marketing with International Hotels in China. 2.较强的组织和行政能力,良好的新闻媒体关系。 Strong organizing and administration skills. Good press/media contacts. 3.独立工作和良好沟通技能。 Independent, have good communication skills.
  • 长沙 | 经验不限 | 学历不限 | 提供食宿

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    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 五险一金
    • 员工生日礼物
    • 年底双薪
    • 包吃包住
    • 人性化管理
    • 月休8天
    • 技能培训
    国际高端酒店/5星级 | 500-999人
    发布于 05-27
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    岗位职责 1.认真执行总经理的指示,主持保安部日常工作。 2.组织全体保安员高质量地完成酒店的安全保卫工作,确保酒店人、财、物的绝对安全。 3.制定安全管理制度,消防预案,突发事件应急预案。 4.开展“防火、防盗、防破坏、防爆、防突发事件”的“五防”安全教育、法制教育。 5.发现消除安全隐患,指挥重大活动的现场安全工作。 6.保障员工和宾客的生命安全,注重对酒店经营部位和要害部位的安全管理 岗位要求 1.懂得有关安全保卫侦破消防等职务知识。 2.具有酒店安全部工作经验或部队转业干部。 3.掌握一定外语水平,精力充沛,能连续工作,头脑清醒,办事敏捷,具有语言组织能力,善表达。 4.接受过酒店保安培训,有一定的管理经验.
  • 全国 | 5年以上 | 大专

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 午餐补贴
    • 领导好
    • 包吃包住
    国际高端酒店/5星级 | 2000人以上
    发布于 05-27
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    卓越雇主
    卓越雇主
    职责描述: 1、负责公司酒店项目的业务拓展,完成新项目的寻找与开拓; 2、根据公司发展战略,扩大公司的信息渠道,扩大项目在市场的占有率。积极通过各种渠道收集整理项目信息,安排项目信息整理,跟踪项目,客户回访,挖掘潜在客户资源; 3、负责新项目的SWOT分析与制作; 4、负责开发项目的独立谈判; 5、负责与中介机构的合作关系建立及协议签署; 6、负责组织酒店项目分析会,根据各专业对项目评估结果,完成酒店项目计划书、服务建议书; 7、负责与业主保持良好沟通,关注项目进度,及时反馈跟进。 任职要求: 1. 大专以上学历,有丰富的商务拓展经验; 2、熟悉房地产市场或具备良好的酒店投资人人脉关系,有良好的社会关系、社会资源; 3、有项目独立开发成功经验; 4、良好的沟通、人际交往能力,思路敏捷,敬业负责,吃苦耐劳,富有挑战精神; 5、3年以上开发相关工作经验,能适应出差; 6、此岗位可以异地办公。
  • 总经理

    2.5万-4.5万
    全国 | 10年以上 | 大专 | 提供食宿

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    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 免费食宿
    • 个人职业发展
    国内高端酒店/5星级 | 2000人以上
    发布于 05-24
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    卓越雇主
    卓越雇主
    储备期薪资为外派的60%-80% 工作描述: 1. 全面负责被派往酒店的筹开或翻牌工作; 2. 指导被派往的酒店的整体运营工作。通过在酒店内营造积极和高效的工作环境,使酒店在业绩,利润率和投资回报方面取得最佳效果,同时确保优质的客户服务并使酒店达到质量和运营标准; 3. 监督销售计划的制定与执行以及收益管理工作,从而使营业收入,平均每间客房收入和入住率达到最高水平。通过对市场变化的预测和计划,最大程度的获取客房收入及利润。确保策略性的拓展市场机会,以及制定战略性的销售方案。 4. 与当地职能部门、行业协会和社区建立良好的合作关系,为酒店运营提供良好的外部环境。 5. 与业主公司建立并维持良好的合作关系。 任职要求: 1.  5-10年高层综合运营管理职位经验。 2. 富有在竞争激烈的市场中运营酒店的背景。 3. 具有出色的领导风格能够吸引队伍。 4. 深刻了解市场并能够最大程度的获取利润。 5. 具有敏锐的商业头脑。 6. 拥有创造最佳成绩的热情。 7. 拥有带领团队实现目标强有力的领导技能。 8. 具有管理复杂关系的能力。 9. 具有餐饮管理或市场销售管理工作背景优先。 10.具有良好的英语口语及书面表达能力优先。
  • 长沙 | 经验不限 | 本科

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 人性化管理
    • 美女多
    • 帅哥多
    其他IT/互联网 | 500-999人
    发布于 05-27
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    工作职责: 1、基于酒店现状及数据情况,为酒店提供相应的数字化营销解决方案; 2、通过案例分享、新平台、新趋势、新功能等价值持续输出给酒店高层,并能进行下一步优化产品; 3、通过数据复盘持续梳理管理层的官微意识,善用美好蓝图从而达到双方共赢。 任职资格: 1. 本科学历且有良好沟通能力和商务谈判能力; 2. 有较强的数据分析能力; 3. 有互联网公司3年以上销售工作经验且熟悉高星酒店优先; 4. 自驱力强,具备较强的抗压能力和团队精神。 履历-OTA/旅行社: 携程BD-助理,飞猪、美团等; 履历-酒店:收益、marcom岗位优先。
  • 储备总经理

    1.5万-2万
    全国 | 10年以上 | 本科

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    • 五险一金
    • 带薪年假
    • 奖励机制
    • 晋升空间
    • 职业发展
    有限服务中档酒店 | 100-499人
    发布于 05-27
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    岗位职责 1、 维护公司形象积,极提高服务意识; 2、 协助总经理确立酒店的经营计划(月、季、年)、发展规划及经营方针,制定酒店的经营管理目标,配合总经理做好酒店的经营管理工作; 3、 按照酒店经营和服务的规范要求及质量标准,协助总经理制定完善酒店的各项规章制度,建立健全内部组织系统,协调各部门关系,建立内部合理而有效的运行机制; 4、 协助总经理做好酒店的市场拓展、人力资源开发和计划财务工作; 5、 协助总经理做好酒店的安全管理,切实抓好酒店的安全生产、食品卫生和治安、消防管理工作; 6、 协助总经理做好酒店资产管理,控制酒店营销成本,减少浪费,提高经济效益; 7、 负责重要客人的接待工作,保持与社会各界的广泛联系,塑造企业良好的内、外部形象; 8、 协助总经理做好酒店的行政及后勤管理工作,重点抓好固定资产的维护保养、更新和能源管理工作; 9、 协助总经理完成公司下达的各项指标,负责检查酒店以岗位责任制为起点的《政策与程序》等管理制度的落实执行情况; 10、 协助总经理建立酒店与客户、供应商、合作伙伴、上级主管、政府机构、金融机构、媒体等部门间顺畅的渠道; 11、 建立酒店内部良好的沟通渠道,协调各部门关系; 12、 营造企业文化氛围,塑造和强化酒店客观价值; 13、 负责酒店员工队伍建设,培养、选拔中高层管理人员和优秀员工; 14、 协助总经理处理酒店重大突发事件; 15、 协助总经理监督、控制经营计划的实施过程; 16、 按时完成上级领导交办的其它工作。
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