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  • 深圳 | 3年以上 | 本科 | 食宿面议

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    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 包吃包住
    • 店龄奖
    • 人才储备津贴
    • 人性化管理
    • 技能培训
    • 购买社保
    国内高端酒店/5星级 | 100-499人
    发布于 03-28
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    职位描述 1、负责设计品牌传播、市场营销所需的宣传物料。包括但不限于宣传册,销售手册,社交媒体广告、酒店设施标识及其他促销宣传物料。 2、负责拍摄及剪辑自媒体渠道推广素材 (图片、视频等),对营销物料进行创意视觉原创图形设计: 3、为营销提供设计支持,把控品牌标准,确保品牌输出的一致性。 4、熟悉新媒体 (微博、微信公众号、B站抖音、小红书等)渠道的运营和策划,负责酒店微博、小红书、视频号等社交媒体账号的运营及维护。 5、与媒体、本地社区、客户及酒店总部保持密切联系,代表、宣传酒店形象。 6、保证所有的宣传资料和广告都达到公司的标准,维护酒店的良好形象和定位。 7、负责并协助酒店产品的线上宣传,包括定时更新酒店朋友圈、公众号等互联网平台,进行图文撰写、海报宣传册设计、相片视频的拍摄并转化为优质的内容输出等,让公司产品更具画面感; 8、确保酒店印刷品、宣传物料、媒体资料库等是否符合公司 VI 标准,并结合自身宣传需求做出相应执行计划; 任职要求: 1、本科以上学历,设计、中文、新闻、传媒等相关专业。 2、拥有新媒体渠道核心资源并对新媒体的生产传播有丰富独到的经验。 3、具备一定品牌意识,思维灵活,敢于创新和突破。
  • 销售副总监

    7千-1.5万
    深圳 | 5年以上 | 本科 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 人性化管理
    • 岗位晋升
    • 免费食宿
    • 包吃包住
    • 员工生日礼物
    全服务中档酒店/4星级 | 100-499人
    发布于 03-28
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    【岗位职责】 1、根据酒店年度销售任务,协助总经理制定及执行营销策略,提高酒店知名度及市场份额。 2、负责市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。 3、监控并分析酒店市场动态及客户需求,优化销售策略以满足市场需求。 4、组建并带领销售团队,提升销售团队的业绩和专业能力。 5、维护与现有客户的良好关系,并开发新的潜在客户。 6、沟通协调内外部资源,确保销售活动顺利进行。 【岗位要求】 1、商业管理或相关专业本科及以上学历;五年以上酒店或旅游行业销售经验,其中至少两年管理经验。 2、熟悉酒店市场动态和客户需求,能够准确捕捉并响应市场变化。 3、具备优秀的沟通和人际交往能力,能够与不同层级的客户和同事进行有效沟通。 4、精通各种销售策略及团队管理技巧,能够带领团队高效完成任务。 5、具备良好的分析、判断和决策能力,能在复杂情境下迅速作出合理决策。 6、熟练掌握英语或其他与工作相关语言,能够进行商务交流和谈判。 【加分项】 1、拥有酒店或旅游行业相关的专业认证或培训经历。 2、曾在知名酒店品牌或旅游机构担任高级管理职位。 我们期待您的加入,共同开创美好的未来!
  • 深圳 | 5年以上 | 本科 | 提供食宿

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    • 五险一金
    • 包吃包住
    • 带薪年假
    • 技能培训
    • 岗位晋升
    • 人性化管理
    • 节日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    【岗位职责】 1、总经理秘书协助总经理及行政办公室完成在日常需要处理并存档的文件,准备相关的函件以及完成总经理下达的其它任务 2、完成部门考勤,采购及报销等行政工作 3、负责及统筹酒店质量管控提高小组工作 4、统筹领导全酒店各部门秘书 【岗位要求】 1、五官端正 2、灵活积极,乐于助人 3、逻辑缜密,仔细认真 4、良好的沟通能力 5、精通中英文书写
  • 深圳 | 5年以上 | 本科 | 提供食宿

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    岗位职责: Operate Excellently卓越运营 1.Oversees and assists in the preparation and updates of the Front Office Departmental Operations Manual. 监督并协助前厅部运营手册的准备及更新。 2.Conducts regular communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary. 定期主持召开部门沟通会并确保例会和会议切实有效且在必要时进行指导。 3.Ensures that all Front Office employees deliver the brand promise and provide exceptional guest service at all times. 确保所有前厅部员工遵循品牌承诺并始终提供优异的对客服务。 4.Ensures that Front Office employees also provide excellent service to internal customers as appropriate. 确保员工适时的为其他部门员工提供同样优质的服务。 5.Assists in greeting and checking-in VIP and Long Stay guests, ensures that they are met by an Duty Manager. 协助贵宾和常住客的接待及入住登记,确保由值班的经理接待这些客人。 6.Ensures that all Front Office employees are aware of current promotions, policies and other important information. 确保所有前厅部员工知悉最新的促销信息,规章制度及其他重要信息。 7.Implements consistent guest recognition programmers and maintains a relevant guest history database. 贯彻集团统一的顾客认知程序并维护相关的顾客信息数据库。 8.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. 礼貌而高效地处理所有客人和内部的投诉和询问,确保问题得到圆满解决。 9.Maintains positive guest and colleague interactions with good working relationships. 保持与顾客和同事的良好合作关系。 10.Spends time in Front Office area during peak periods to ensure that all areas are managed well by the respective teams and deliver the brand promise. 繁忙时期确保前厅各个区域均能有条不紊地运作并实现酒店的品牌承诺。 11.Ensures that guest history records are accurately maintained and all repeat guests are pre-registered. 确保客人信息的历史记录得到精确的维护,并提前对回头客进行入住登记。 12.Maximizes employee productivity through the use of multi-skill, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests. 通过多技能、多任务及灵活的日程安排最大限度地发挥员工的工作能力,以实现财政目标并达到顾客的期望。 13.Ensures that the Front Office operates with the lowest possible cost structure while also delivering on the brand promise to the guest, proactively managing costs based on key performance indicators. 在确保实现服务承诺的前提下,尽可能地降低前厅部的运营成本,根据主要的绩效指标前瞻性的控制成本。 14.Maximizes rooms’ sales and revenues for the hotel through appropriate yield management, up-selling and inventory management initiatives, working closely with the relevant Heads of Department and Front Office employees. 与相关部门经理和前厅部员工合作,通过合理的收益管理,升级促销和房间安排,达到客房的销售和收入的最大化。 15.Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate. 确保服务符合品牌标准的基本要求,适时提供更多可供选择的品牌服务。 16.Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented. 根据顾客意见调查结果,确保所有改进措施贯彻执行。 17.Works closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. 以协助和灵活的态度与其他管理层员工密切合作,关注酒店的整体成功和客人的满意度。 18.Takes a proactive role in the discipline of employees, when necessary. Immediate counselling should be carried out when employees are observed to be discourteous and failing to carry out their duties responsibly. 必要时承担训导员工的工作,在员工出现不当行为和未能履行应尽职责时给予及时纠正。 19.Encourages employees to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation. 鼓励员工创新、变革,以及积极面对挑战,并对他们的贡献表示认可。 20.Ensures that employees have a complete understanding of and adhere to employee rules and regulations. 确保员工理解酒店的规章制度并遵照执行。 21.Attends training sessions and meetings as and when required. 参加必要的培训和例会。 22.Carries out any other reasonable duties and responsibilities as assigned. 完成其他合理分配的职责和任务。 23.Excellent ability and experience in handling and solving hotel problems 具备处理和解决酒店问题的优秀能力和丰富经验 24.Monitors rapid implementation of all quality improvement decisions and maximizes guest feedback 监督质量提升举措的广泛实施并最大化顾客反馈 25.Investigates complaints and conducts post mortem in details with Dept. Heads to ensure zero repetition. 调查顾客投诉并通过引导与部门负责人一同了解具体细节,保证不再重蹈覆辙 任职资格: Good health 身体健康 Good communication 良好的沟通技能 Pleasant looking 五官端正 Well presence 形象气质佳 Fluent in both verbal & written English & Mandarin 出色的普通话及英语的口语和写作能力 College degree or above 大专及以上学历 A minimum of 3 years as Assistant Front Office Manager in a similar size hotel. 至少拥有在相当规模酒店3年酒店管理同岗位的经验 Self-starter. 主动 Team-builder. 团队精神 Goals oriented. 目标明确 Tactful and sensitive to employee needs. 能体察员工需要 Positive role model. 以身作则 Able to multi task能力处理多项工作和任务 Computer knowledge. 计算机知识 Ability to work long hours. 能适应长时间工作
  • 深圳 | 2年以上 | 本科 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 年度旅游
    • 年底双薪
    • 包吃包住
    • 人性化管理
    • 集团内部调动
    • 多种员工活动
    国内高端酒店/5星级 | 500-999人
    发布于 03-28
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    岗位职责/职位描述 Job Description工作职责: Rooms and Event Sales-房务和宴会销售 1. In conjunction with the Director of Sales, direct all sales activities of the Sales Managers. 与销售总监合作,指导销售经理的所有销售活动; 2. Establishes and maintain files of major accounts and assists the Director of Business Development or Sales in maintaining the accounts management system. 建立和维护大客户档案,协助业务发展总监或销售总监维护客户管理系统; 3. Mainly responsible for corporate accounts. Closely monitor accounts revenue and business production for corporate accounts 主要负责公司客户的维护和业务拓展;密切关注公司客户的收入和业务产量; 3.Aggressive in developing and hunting for new businesses 积极地开发和寻找新的业务及合作伙伴。 Job Requirements岗位要求 1 Good Communicates and writes in English to support international business and handle English paperwork. 良好的英语书写及口语能力,支持发展国际业务以及处理英文文书工作; 2.More than 2 years working experience in a Managerial position in Sales & Marketing Department in 5 stars hotel. 在同等五星级酒店至少2年销售部管理经验; 3.Understands the global markets and local environment. 了解全球市场和当地环境; 4.Has strong interpersonal and communication skills 具备较强的人际交往和沟通能力。
  • 全国 | 3年以上 | 本科 | 提供食宿

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    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    国际高端酒店/5星级 | 500-999人
    发布于 03-28
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    卓越雇主
    卓越雇主
    【岗位职责】 1. 协助财务经理负责行政管理、财务和内部控制 2. 监督各部门的账务 3. 管理度假村保险箱及现金流动 4. 每日和每月结账 5. 管理和收取客人付款 【岗位要求】 1. 财务管理能力,例如:分析损益表,完成经营预算、短期和长期的预测和主持完成资本支出计划。 2. 较强的沟通能力(口语、听力和书写) 3. 较强的分析能力 4. 熟练使用应用软件和度假村系统,技术能手 5. 熟练掌握和维护关系,例如员工关系、客户关系和供应商关系 6. 具备度假村运作知识 7. 较强劳动力管理能力 8. 该岗位需每周工作6天 【G.O福利】: 双人住宿; 一日三餐国际自助餐厅; 吧台饮料畅饮; 度假村内所有娱乐活动及场地设施免费使用; 机场接送服务; 工作满一年往返度假村和住址机票; 完善的工作意外伤害保险及社会保险; 国际化G.O团队; 拥有登台演出的机会; 每年轮换海外及大中华区度假村工作机会; Club Med海外度假村免费房间; 快速晋升通道。
  • 全国 | 3年以上 | 本科

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    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    国际高端酒店/5星级 | 500-999人
    发布于 03-28
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    卓越雇主
    卓越雇主
    Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.
  • 深圳 | 1年以上 | 本科 | 提供食宿

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    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 包吃包住
    • 店龄奖
    • 人才储备津贴
    • 人性化管理
    • 技能培训
    • 购买社保
    国内高端酒店/5星级 | 100-499人
    发布于 03-28
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    岗位职责 1、协助行政人事部总监开展部门工作。 2、负责制定酒店人力资源政策、制度。 3、制定酒店人力资源规划,并组织实施。 4、组织完成年度培训计划,针对核心员工进行职业规划。 5、建立和谐的劳资关系。 6、建立绩效管理与考核体系。 岗位要求 1、本科以上学历,从事酒店人力资源工作1年以上。 2、熟知国家、地区劳动法律法规及相关政策。 3、拥有良好个性与魅力的授课风格,培训技能娴熟。 4、具备英语听说读写能力。 5、管理类专业,接受过系统的人力资源管理理论培训。
  • 深圳 | 3年以上 | 本科 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 人性化管理
    • 集团内部培训
    • 集团内部调动
    • 最佳雇主
    • 节日礼物
    国际高端酒店/5星级 | 500-999人
    发布于 03-28
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    【岗位职责】 1、了解酒店收益的组成,并以此去评估本地客户和集团的生意,便于为未来价格设置和磋商提供数据; 2、留意竞争对手所有收入部门的定价,了解本地市场的动态和需要的产生,并推荐适当有关酒店定价和市场组合策略的行动给收入室工作团队; 3、通过对历史数据和当前预订的分析,监控并确定市场需求并作出重大生意决策; 4、管理所有预订渠道。 【岗位要求】 1、英语口语及书面表达能力优秀; 2、具有同行酒店销售信息收集及分析能力。
  • 深圳 | 5年以上 | 本科 | 提供吃

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    • 带薪年假
    • 岗位晋升
    • 五险一金
    • 技能培训
    • 员工生日礼物
    • 人性化管理
    • 节日礼物
    • 年度旅游
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    SUMMARY OF POSITION 职位概述 Oversees the Front Desk operations and acts as the manager on duty in the hotel when senior managers are not available. Directs staff that performs the following duties and will also perform these duties on own: welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons'policies. 负责监督前台的运作并在酒店高层管理缺席的情况下要担负其责任。指导员工同时自己也将履行以下职责:迎接并为客人办理入住,为客人介绍房间设施,依照客人选择的方式收取押金。为客人办理退房手续,准备账单并向客人解释明细。通过准确地解读客人的所需所想来应对客人各种各样的要求,适当的加入个人的建议及关怀,在遵循四季酒店的策略的同时实现顾客满意最大化。 Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees when senior managers are not available. Responds swiftly and effectively in any hotel emergency or safety situation. 当上级经理不在的时候,负责管理所有与酒店客人员工的安全、保密、赔偿等相关事宜。在紧急情况下能够准确及时的做出反应。 PREFERRED KNOWLEDGE / QUALIFICATIONS 职位要求 Excellent communication skills, both written and verbal required in English and Mandarin. Foreign Language is desired. 具有优秀的沟通技巧及中英文的读写能力,更希望具有多国语言能力。 3-5 years management experience in a similar position in luxury hotels. 3-5年或以上在类似奢侈品牌酒店的管理经验。 Strong interpersonal and problem solving abilities, able to work well under pressure. 优秀的人际交往和解决问题以及抗压能力。
  • 董事长助理

    8千-1.2万
    深圳 | 1年以上 | 本科

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    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 技能培训
    • 五险
    • 餐补包住
    • 带薪年假
    • 聚餐团建
    • 年轻化
    酒吧 | 100-499人
    发布于 03-28
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    1.性格开朗,幽默 2.要求身高163+ 3.要求本科以上学历,可以留言自我推荐。 4.善于沟通,情商高。 5.薪资8K-1.2W,具体面议 6. 餐饮清吧行业,是夜班,无法接受者慎投
  • 深圳 | 经验不限 | 本科

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    • 五险一金
    • 技能培训
    • 人性化管理
    • 领导好
    • 包吃包住
    • 年底双薪
    服务式公寓 | 2000人以上
    发布于 03-28
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    经验: 1、了解酒店和行政运作模式,熟悉流程制度的执行; 2、具备行政管理相关工作经验; 技能: 1、良好的沟通能力、积极主动、尽职担责,同时具备较强的稳定性; 2、良好的文字处理及文档管理能力; 3、善于思考、熟悉流程制度和业务的关联,具有发现问题并提出改进措施的能力; 4、能够熟练运用WORD、EXCEL等办公、专业软件;
  • 深圳 | 5年以上 | 本科 | 提供食宿

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    • 五险一金
    • 包吃包住
    • 技能培训
    • 岗位晋升
    • 年底双薪
    • 员工生日礼物
    • 员工优惠价
    • 带薪年假
    • 双人间员工公
    • 免费班车
    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    确保酒店所有的营业收入被准确记录,任何账目的出入及时予以汇报 执行和维护信贷与收款制度和程序,通过减少坏帐的出现和提高运作资本使酒店的利润最大化 审核每天的餐饮收入和前台收入,所有收入必须遵循财务制度 编制收入报告,然后分发给餐厅经理和管理层 确保酒店所有的促销时系统的设置符合财务制度 完成每月的餐费及招待费报表 完成每月的月底结账 确保所有折扣和杂费项目均附有相关单据列明具体收费项目。所有折扣应遵循财务制度。折扣,杂费及垫付款项应备有总结清单,每天提交给财务经理和总经理审批 对所有涉及优惠券,证书和凭单的活动均应妥善管理,施行安全措施。 审核每日总出纳的汇总表与存款单是否一致。 审查核对预付款项,确保付款到位。 核對每日收入是否与备份相符。 确保遵守酒店的信贷制度。 直接向财务和业务支持总监汇报并沟通所有与客户帐户和挂账有关的收款和信贷事宜。 与顾客和其它部门合作,协調和交流有关信贷发放的相关事宜,跟进欠款帐目并协助处理信贷申请 和应收主管紧密合作,负责检查和维护应收帐款的帐龄 监控团体和会议的特殊帐目安排要求,确定入帐符合顾客的需求 每天检查挂帐记录的准确性,并进行必要的纠正 监控并跟进逾期未付账户的收款 每月进行坏账清单审核,并为每月的坏账准备金准备坏账收回可能性分析 联合应收账款对账目询问进行回应和解释 协助对欠款的客户账号和城市分类账进行控制和收取账款 为月末分析准备管理报告,并为信贷会议提供文件 月底前审核当月计提的坏帐准备,坏帐注销及其它调整 与洲际集团相关人员组织月度信贷会议,突出当月信贷实施情况,坏账和员工挂帐显著的情况,并对任何涉及跟进的账目进行讨论
  • 深圳 | 3年以上 | 本科 | 提供食宿

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    • 带薪年假
    • 岗位晋升
    • 五险一金
    • 技能培训
    • 员工生日礼物
    • 人性化管理
    • 节日礼物
    • 年度旅游
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    SUMMARY OF POSITION: Catering and Conference Services Manager is responsible for business generation as it relates to prospecting and securing catering business and the planning & implementation of group events. Catering revenue is to be achieved in accordance with the goals and strategies outlined in the annual Marketing Plan and Hotel Catering Revenue Budget. CSMs are accountable for ensuring quotas and goals are met and to ensure that direct sales activities are focused on generating the highest possible Room RevPar and achieving F&B costs as well as achieving group organizers satisfaction for the overall hotel’s success. This position requires a high degree of independent judgment and discretion on decision making. PREFERRED KNOWLEDGE / QUALIFICATIONS: Reading, writing and oral proficiency in English/ Mandarin with good presentation skills. College Degree or equivalent experience. Alternatively with hotel or tourism school certification. Good personal & professional references. Previous catering or sales related experience minimum 2 years with proven track record. Strong selling and interpersonal skills. High level of creativity and knowledge of F&B menus.
  • 深圳 | 3年以上 | 本科 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 管理规范
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    Bachelor’s degree in Marketing, Journalism, or Communications 市场营销类学士学位,记者,传播或者公关 Ability to communicate effectively in English with guests and hotel staff to their understanding. 能用英语和客人及酒店员工流利交流 Ability to provide well-written, concise communication. 文笔好,能进行简洁的沟通 Four years experience in marketing, with a five-star hotel, luxury brand or in a marketing role 四年市场营销相关经验,五星级酒店、豪华品牌或者市场营销工作经验 Demonstrated creative ability. Proven track record in creating/ implementing marketing promotion campaigns 有较强的创意能力。有能力开创及实施市场推广活动。 Analytical ability to set strategic, measurable, reasonable yet ambitious goals 有效分析并设定策略性的,可衡量并符合实际的业绩增长目标 Computer literate 计算机技能 Detail oriented 关注细节 Strong work ethic 良好的职业道德 丽思卡尔顿十分注重机会平等,致力于聘用多元化员工,并保持包容性的文化。
  • 深圳 | 经验不限 | 本科

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    • 五险一金
    • 技能培训
    • 人性化管理
    • 领导好
    • 包吃包住
    • 年底双薪
    服务式公寓 | 2000人以上
    发布于 03-28
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    副经理级别 岗位职责 1、协助制定和实施集团年度培训规划和月度培训计划。 2、协助落实培训项目的实施。 3、与相关部门及人员进行沟通,取得培训工作所需的协助。 4、审核各种培训教材; 5、深入部门,了解部门的培训需要,提出可行性教学建议。 6、协助经理聘请各项目培训人员,做好各种培训项目的组织工作。
  • 深圳 | 5年以上 | 本科 | 提供食宿

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    岗位职责: Delight Guest和悦宾客 1.Ensure that areas of responsibility are running efficient and effective at all times. Proper utilization of resources is a must. 保证所有区域的工作都能井然有序,并能充分的利用现有资源。 2.Audits the room rate variance to check for discrepancy. 分析客房价差,检查是否有所出入。 3.Administer inspection of the facility, services and equipment in the responsible areas to make sure they are uncompromised. 视察相应区域的设施设备以及服务,保证他们的质量。 4.Spot check all arrival registration cards and ensures details are entered accurately 抽查客人的入住登记卡,确保准确录入客人资料。 5.Oversees and assists in the preparation and updates of the Front Office Departmental Operations Manual. 监督并协助前厅部运营手册的准备及更新。 6.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. 礼貌而高效地处理所有客人和内部的投诉和询问,确保问题得到圆满解决。 7.Maintains positive guest and colleague interactions with good working relationships. 保持与顾客和同事的良好合作关系。 8.Ensures all employees provide a courteous and professional service at all times. 确保所有员工始终提供给客人礼貌、专业的服务。 9.Ensures that all Front Office employees deliver the brand promise and provide exceptional guest service at all times. 确保所有前厅部员工遵循品牌承诺并始终提供优异的对客服务。 10.Produce and assists in the preparation of annual budgets and operation forecasts; produces regular and special reports; maintains required records and files. 协助并制作年度的运作预算,做好常规以及特殊的报告,并妥善保管报告和文件。 11.Ensures that the Department's operational Budget is strictly adhered to and that all costs are strictly controlled. 严格遵循部门的运营预算,并严格控制成本。 12.Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system. 确保新技术和设备的运用,在降低系统占用的同时提高生产力。 13.Communicates with partnering departments and peers to achieve superior customer satisfaction and efficient utilization of manpower and facilities. 与各部门合作进行通信和同行实现高端客户的满意度和有利用人力和设施。 14.Contact the Competitor Hotel on a daily basis to obtain results on the performance of the competitor and update information in the shared drive. 每日联系竞争对手酒店,掌握其经营状况并在共享文档中更新。 15.Execute training programs and tools at Front Desk that addresses room availability, revenue, rate and selling strategies that can maximize occupancy. 了解酒店房间供应情况,收入,利润和销售策略。 16.Ensures the strict control of room keys. 确保严格的房卡管理制度。 17.Assists in securing external guest accommodation in overbooking situations. 确保出现超出房间数量预定的情况时,协助安排客人的外部住宿。 18.Ensures that all daily arrival V.I.P. rooms, special request rooms, and long stay guest rooms are pre-blocked in advance, that Housekeeping is notified and that each room is prepared with the appropriate welcome amenities. 确保提前预留每日预抵贵宾房间、特殊要求房间、长住客的房间;通知客房准备房间,确保每间房间放置适当的欢迎赠品。 19.Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate. 确保服务符合品牌标准的基本要求,适时提供更多可供选择的品牌服务。 20.Responds to the results of the Service Audit and ensures that the relevant changes are implemented. 根据顾客意见调查结果,确保所有改进措施贯彻执行。 21.Works closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. 以协助和灵活的态度与其他管理层员工密切合作,关注酒店的整体成功和客人的满意度。 22.Ensures that all guest details are entered correctly in accordance with the principles of clean data. 确保所有客人的信息的准确录入,并遵循清晰简洁的原则。 23.Hire, train, motivate, and provide regular communication to the team to deliver top service with unmatched professionalism while fostering a culture of accountability. 招聘,培训,鼓励激发员工并为员工传达信息,和员工建立互信的良好关系。 24.Assists in the recruitment and selection of all Front Desk employees. To follow hotel guidelines when recruiting and use a competency-based approach to selecting employees. 协助前台员工的招聘,招聘时严格遵守酒店的指导原则,按照岗位要求挑选适当的人选。 25.Oversees the punctuality and appearance of all Front desk employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. 监督所有前台员工的出勤和仪容仪表,确保员工穿着合体的制服,并保持高标准的个人酒店和部门的仪表卫生标准。 26.Assist with the annual Performance Development Discussions with Front Desk employees, supports them in their professional development goals. Raining Manager and Departmental Trainers. 协助前台员工的年度表现评估工作,帮助员工实现自己的职业发展目标。 27.Supports Departmental Trainers through ongoing feedback and assistance at monthly meetings. 通过持续的反馈和月度例会协助部门培训员不断进步。 28.Develops the skills and effectiveness of all Front Desk employees through the appropriate training coaching, and/or mentoring. 通过恰当的培训、指导或辅导,提高前台员工的服务技巧和工作效率。 29.Prepares and posts weekly work schedules, making sure that they reflect business needs and other key performance indicators. 准备并公布每周工作计划,确保符合酒店生意需求和其它主要业绩指标。 30.Encourages employees to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation. 鼓励员工创新、变革,以及积极面对挑战,并对他们的贡献表示认可。 31.Ensures that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security. 确保员工遵守酒店、公司和地方的法律法规及与消防、安全相关的规定。 32.Feedback the results of the Employee Opinion Survey and ensure that the relevant changes are implemented. 根据员工意见调查的结果,确保相关改进措施的执行。 33.Takes a proactive role in the discipline of employees, when necessary. Immediate counseling should be carried out when employees are observed to be discourteous and failing to carry out their duties responsibly. 必要时承担训导员工的工作,在员工出现不当行为和未能履行应尽职责时给予及时纠正。 34.Identifies and provides feedback to the Front Office Manager on an ongoing basis, training needs of the department, as and when observed. 观察并发掘部门的培训需求,随时反馈给前厅经理。 35.Maintains close work relationships with other departments and their leaders to promote feedback cross training and efficient operations. 与其他部门及领导人保持良好的工作关系,促进交叉培训和有效行动的反馈。 36.Ensures high standards of personal presentation and grooming. 保持高标准的个人形象和仪容仪表。 37.Exercises responsible management and behavior at all times and positively representing the hotel management team. 始终对管理和个人行为负责,并且积极展现酒店管理层。 38.Responds to changes in the Front Office function as dictated by the industry, company and hotel. 随着行业、公司和酒店的变化,对前厅部的职能做出相应调整。 39.Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety. 熟知酒店的员工手册内容,严格执行酒店的规章制度,尤其是有关消防,卫生,健康,与安全的政策和程序。 40.Attends training sessions and meetings as and when required. 参加必要的培训和例会。 41.Carries out any other reasonable duties and responsibilities as assigned. 完成其他合理分配的职责和任务。 42.Comply with the hotel's Code of conduct, staff rules and all hotel policies and procedures.  遵守酒店的行为准则、员工守则以及酒店的各项政策及程序。 43.Comply with the hotel's financial, service, safety, learning and development requirements. 遵守酒店财务、服务、安全、学习与发展的要求。 44.Complete other tasks assigned by superiors. 完成上级交代的其他工作任务。 45.Practice the service culture SHINE with Service Essence Training 对客服务中践行《服务精髓》中SHINE的服务文化要求 46.Solve the guest complaints with service culture E-Leap within Service Recovery Training 当客人向我们表达不满情绪时及时担负责任,并践行《服务补救》中的E-LEAP服务文化原则 47.Personal grooming, hygiene and courtesy are in line with hotel and brand standards 个人仪容仪表、卫生及礼貌礼节符合酒店和品牌标准 48.Strictly adhere to service processes and brand standards, and convey the essence of the brand to our guests to improve guest experience and brand perception 严格遵守服务流程和品牌标准,向我们的客人传递品牌精髓的信息以提高客人体验感和品牌感知度
  • 深圳 | 5年以上 | 本科 | 提供食宿

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    岗位职责: Security Responsibility安全责任 1.Ensure familiarity with safety, first aid and emergency handling procedures 确保熟悉安全,急救及紧急事件处理程序。 2.Conscientiously implement hotel safety procedures and measures, and report all accidents in a timely manner 认真贯彻酒店安全程序和措施,及时汇报所有的事故。 3.Strictly implement the hygiene and cleaning standards of DMH to ensure that the relevant operations meet the standards and requirements of the local government and DMH. 严格执行钓美集团卫生清洁标准,确保相关操作符合当地政府及钓美集团的标准和要求。 4.Comply with workplace health and safety regulations, policies and procedures and ensure that safe operating practices are familiar with any equipment prior to operation 遵守工作区健康和安全法规、政策和程序,操作任何设备前确保熟知安全操作规范。 5.Take action to eliminate hazards and report hazards to superiors or managers; Adhere to hotel safety systems, emergency handling regulations and procedures 采取行动排除危险,向上级或经理报告危险隐患;坚持酒店安全制度、紧急情况处理规定和程序; 6.Familiar with property safety, emergency rescue and fire and other handling procedures; Keep safety logs and accident records as required by the hotel 熟悉对财产安全、紧急救护和火警等处理程序;依照酒店要求记录安全日志和事故记录。 7.Keep confidential information about the hotel and guests 保守酒店及客人的机密信息。 8.Follow the principles of information security protection and ensure the security of relevant information and data in the work 遵循信息安全保护原则,在工作中确保相关信息及数据安全 任职资格: Good health 身体健康 Good communication 良好的沟通技能 Pleasant looking 五官端正 Well presence 形象气质佳 Fluent in both verbal & written English & Mandarin 出色的普通话及英语的口语和写作能力 College degree or above 大专及以上学历 A minimum of 3 years as Front Desk Manager in a similar size hotel. 至少拥有在相当规模酒店3年酒店管理岗位的经验 Self-starter. 主动 Team-builder. 团队精神 Goals oriented. 目标明确 Tactful and sensitive to guests and employee needs. 能体察客人和员工需要 Positive role model. 以身作则 Able to multi task有能力处理多项工作和任务 Computer knowledge. 计算机知识 Financial knowledge. 财务知识 Ability to work long hours. 能适应长时间工作
  • 深圳 | 5年以上 | 本科 | 提供食宿

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    岗位职责: Delight Guest和悦宾客 1.Practice the service culture SHINE with Service Essence Training 对客服务中践行《服务精髓》中SHINE的服务文化要求 2.Solve the guest complaints with service culture E-Leap within Service Recovery Training 当客人向我们表达不满情绪时及时担负责任,并践行《服务补救》中的E-LEAP服务文化原则 3.Personal grooming, hygiene and courtesy are in line with hotel and brand standards 个人仪容仪表、卫生及礼貌礼节符合酒店和品牌标准 4.Strictly adhere to service processes and brand standards, and convey the essence of the brand to our guests to improve guest experience and brand perception 严格遵守服务流程和品牌标准,向我们的客人传递品牌精髓的信息以提高客人体验感和品牌感知度 5.Assume responsibility for all related Administrative function for the outlet 负责指定部门的相关行政工作。 6.Oversee the Implementation of standards as detailed in the departmental standards and procedures manual 根据部门的标准和程序手册,监督执行情况。 7.Conducts regular departmental communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary. 定期主持召开部门沟通会并确保分部门例会和会议确实有效且在必要时进行指导。 8.Knowledgeable and responsible for all outlets related systems to include (POS, payroll management, work orders, cashiering and Table management) 充分了解和熟知并负责相关部门的后台运营系统(POS终端,薪资管理,工作指令,收银账户操作和餐桌管理)。 9.Responsible to drive the guest engagement and guest relations of your specific outlet. 推动所负责部门的良好客户关系。 10.Ensures that associates also provide excellent service to internal customers in other departments as appropriate. 确保员工同样在适当的时候为其他部门的内部客人提供同样优质服务。 11.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following, through to make sure problems are resolved satisfactorily. 礼貌而高效地处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决。 12.Personally and frequently verifies that guests in the outlet are receiving the best possible service and responsible for all guest recovery and corrective actions 经常亲自证实餐厅客人得到的是最好的服务,跟进服务补救并采取行动计划。 13.Spends time in the Outlet (during peak periods) to ensure that the Outlet is managed well by the respective associates and functions to the fullest expectations. 在餐厅区域花时间巡视(高峰时段)以确保员工很好地管理餐厅区域并使各项工作达到最佳满意度。 14.Maximizes associates productivity through the use of prioritizing, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests. 将员工的工作能力通过多项技能、多项任务和有弹性的日程安排运用而达到最大化,以完成经营上的财政目标和顾客期望。 15.Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment. 关注工作效率水平的提高以及在适用的原则指引下对于设施设备或者支出成本的慎重管理的要求以达到所有设备的最佳调配和能源使用效率。 16.Achieves the monthly and annual budget target for Revenue and Covers 达到月度和年度个人目标和餐厅营业收入。 17.Assists in the preparation of the Annual Business Plan for Food and Beverage. 协助餐饮部年度经营计划的准备工作。 18.Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information 确保与财务记录的保留、钱款处理和许可以及及时而准确的财政信息的上报全部符合酒、公司和本地的制度、政策和规章的规定。 19.Responsible for the inventory management and ongoing maintenance of hotel operating equipment and other assets. 协助进行盘点管理和酒店营运设备和其他设施持续的保存保养。 20.Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system. 确保使用新技术和设备,简化工作系统提高工作效率。 任职资格: English Fluent in both writing and speaking 流利的英语说、写能力 With 3 years above 5 starts hotel working experience at western restaurant. 具有5星级以上酒店西餐厅同等3年以上相关工作经验 Good Leadership skills. 良好的领导能力 Good organization skills. 良好的组织能力 High energy level with presentation skills. 具备优秀展示技巧 Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力 Proficient in the use of Microsoft Office 精通微软办公软件
  • 深圳 | 5年以上 | 本科 | 提供食宿

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    岗位职责: Delight Guest和悦宾客 1.Practice the service culture SHINE with Service Essence Training 对客服务中践行《服务精髓》中SHINE的服务文化要求 2.Solve the guest complaints with service culture E-Leap within Service Recovery Training 当客人向我们表达不满情绪时及时担负责任,并践行《服务补救》中的E-LEAP服务文化原则 3.Personal grooming, hygiene and courtesy are in line with hotel and brand standards 个人仪容仪表、卫生及礼貌礼节符合酒店和品牌标准 4.Strictly adhere to service processes and brand standards, and convey the essence of the brand to our guests to improve guest experience and brand perception 严格遵守服务流程和品牌标准,向我们的客人传递品牌精髓的信息以提高客人体验感和品牌感知度 5.Assume responsibility for all related Administrative function for the outlet 负责指定部门的相关行政工作。 6.Oversee the Implementation of standards as detailed in the departmental standards and procedures manual 根据部门的标准和程序手册,监督执行情况。 7.Conducts regular departmental communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary. 定期主持召开部门沟通会并确保分部门例会和会议确实有效且在必要时进行指导。 8.Knowledgeable and responsible for all outlets related systems to include (POS, payroll management, work orders, cashiering and Table management) 充分了解和熟知并负责相关部门的后台运营系统(POS终端,薪资管理,工作指令,收银账户操作和餐桌管理)。 9.Responsible to drive the guest engagement and guest relations of your specific outlet. 推动所负责部门的良好客户关系。 10.Ensures that associates also provide excellent service to internal customers in other departments as appropriate. 确保员工同样在适当的时候为其他部门的内部客人提供同样优质服务。 11.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following, through to make sure problems are resolved satisfactorily. 礼貌而高效地处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决。. 12.Personally and frequently verifies that guests in the outlet are receiving the best possible service and responsible for all guest recovery and corrective actions 经常亲自证实餐厅客人得到的是最好的服务,跟进服务补救并采取行动计划。 13.Spends time in the Outlet (during peak periods) to ensure that the Outlet is managed well by the respective associates and functions to the fullest expectations. 在餐厅区域花时间巡视(高峰时段)以确保员工很好地管理餐厅区域并使各项工作达到最佳满意度。 14.Maximizes associates productivity through the use of prioritizing, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests. 将员工的工作能力通过多项技能、多项任务和有弹性的日程安排运用而达到最大化,以完成经营上的财政目标和顾客期望。 15.Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment. 关注工作效率水平的提高以及在适用的原则指引下对于设施设备或者支出成本的慎重管理的要求以达到所有设备的最佳调配和能源使用效率。 16.Achieves the monthly and annual budget target for Revenue and Covers 达到月度和年度个人目标和餐厅营业收入。 17.Assists in the preparation of the Annual Business Plan for Food and Beverage. 协助餐饮部年度经营计划的准备工作。 18.Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information 确保与财务记录的保留、钱款处理和许可以及及时而准确的财政信息的上报全部符合酒、公司和本地的制度、政策和规章的规定。 19.Responsible for the inventory management and ongoing maintenance of hotel operating equipment and other assets. 协助进行盘点管理和酒店营运设备和其他设施持续的保存保养。 20.Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system. 确保使用新技术和设备,简化工作系统提高工作效率。 任职资格: English Fluent in both writing and speaking 流利的英语说、写能力 With 3 years above 5 starts hotel working experience at All Day Dining. 具有5星级以上酒店全日餐厅同等3年以上相关工作经验 Good Leadership skills. 良好的领导能力 Good organization skills. 良好的组织能力 High energy level with presentation skills. 具备优秀展示技巧 Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力 Proficient in the use of Microsoft Office 精通微软办公软件
  • 全国 | 1年以上 | 本科 | 提供食宿

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    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    国际高端酒店/5星级 | 500-999人
    发布于 03-28
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    卓越雇主
    卓越雇主
    Responsibility 1. Management of digital content and community outreach in the village and provide digital customer experience rich and interactive content 2. Depending on the highlights, it will ensure the management and delivery of content and information Village and Social Networks. 3. Data catching in village 4. Development on E-Survey (Depend on project or resort needs) 5. Village complaints management on Social Media 6.Others Requirement 1. Specific colleague course or above; basic in English spoken and writing; Basis of graphic design software (e.g. PS). 2. Good interpersonal skills. 3. Proficiency in Microsoft Office. 4. Experience in media marketing is preferred (e.g. Wechat, Weibo). 5. Work 6 days a week  【G.O福利】: 双人住宿; 一日三餐国际自助餐厅; 吧台饮料畅饮; 度假村内所有娱乐活动及场地设施免费使用; 机场接送服务; 工作满一年往返度假村和住址机票; 完善的工作意外伤害保险及社会保险; 国际化G.O团队; 拥有登台演出的机会; 每年轮换海外及大中华区度假村工作机会; Club Med海外度假村免费房间; 快速晋升通道。
  • 深圳 | 3年以上 | 本科 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 管理规范
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    岗位职责 1.执行会议、政府代表团及散客的销售及跟进接待工作。 2.组织销售代表走访客户,管理客户资料。 3.保持对酒店的服务、特色及运作时间有充分的了解。 4.与竞争酒店保持良好关系,尽可能地推销所有丽思卡尔顿酒店。 5.达到开展和维护客户的拜访要求;外出拜访客户,处理询价单。 6.随时都能及时地预计和满足客人的需求,认知所有客户。 7.跟进住店客人,确保为其提供持续的服务。 8.通过监督对酒店有益的预订来确保酒店的财政收益。 岗位要求 1.3年以上同岗位工作经验。 2.英语听说读写熟练。 3.行为举止端正大方,仪容仪表符合酒店行业要求。 4.应征者需具备以下领导素能:行动力、决策能力、变更管理、适应能力、沟通能力、以客为尊、人际关系技巧、群策群力、组织理解力、诚信、发展人的能力、解决问题的能力、战略方向、商业头脑、时间和任务管理能力。
  • 深圳 | 3年以上 | 本科 | 提供食宿

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    • 有竞争力奖金
    • 包食宿
    • 提升平台广阔
    • 交通生活便利
    • 五险一金
    • 节日礼物
    • 带薪年假
    • 技能培训
    • 人性化管理
    • 岗位晋升
    国内高端酒店/5星级 | 500-999人
    发布于 03-28
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    【岗位职责】 1、负责酒店成本费用核算、归集、分配、事前、事中控制; 2、对酒店物流环节进行监管 3、管理与督导仓库及验收工作; 4、管理与督导成本控制员工作; 5、日常收发物资、PR、ML审批; 6、采购计划审批; 7、市场调查与价格监控工作; 8、月度ML定价工作、物流系统支持工作; 9、员工管理与培训。 【岗位要求】 1、同星级酒店成本控制工作3年以上, 2、熟练操作办公软件。 3、具有会计学、 统计学、财务管理等学科的专门知识,熟悉酒店物流控制系统。
  • 深圳 | 经验不限 | 本科 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 人性化管理
    • 集团内部培训
    • 集团内部调动
    • 最佳雇主
    • 节日礼物
    国际高端酒店/5星级 | 500-999人
    发布于 03-28
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    1.Responsible  for the analysis of revenue, profit, and demand associated with the participating hotels’ rooms and function space inventory. 2.Assist for preparation of forecasts (budgets and projections) and critiques of sales strategy effectiveness. 3.Develops/utilizes analytical tools and systems toward the goal of maximizing total hotel revenue and profit.       4.Responsible for managing rooms and function space inventory; ensuring that the inventory is allocated and restricted properly in order to maximize total hotel revenues and profits.  5.Ensures that all rates, packages, eChannels and hotel sales strategy information is built in the hotel’s inventory systems etc.
  • 深圳 | 1年以上 | 本科 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    • 语言培训
    国内高端酒店/5星级 | 100-499人
    发布于 03-28
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    岗位职责 1、根据要求,协助起草酒店综合性的业务报告、计划、总结、决议简报及本部门的公文函件。 2、参加行政例会和综合办会议,做好会议记录,了解各项决定、决议的贯彻情况,并及时反馈信息。 3、汇总各类报表,做好酒店大事记和外事活动日志。 4、协助做好日常接待、来信来访等有关事宜。负责审检对外发文、对内行文。 5、负责总经办各位领导安排的日常工作跟进。 岗位要求 1、全日制大专及以上学历。具有秘书工作经验。(法律专业者优先考虑) 2、掌握酒店经营管理一般知识,熟悉酒店秘书工作和行政管理知识。 3、掌握应用文撰写方法,懂得接待礼仪、礼节。 4、能处理一般的文件、函电和资料,具有较好的协调、接待工作能力。 5、有较好的文字组织能力,能撰写各类应用文稿及计划、总结、报告等。 6、熟练掌握电脑操作。英语数量,有CET6或TEM4等证书。 7、熟练使用office软件,尤其PPT的制作
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