· Working closely with the Director of Sales & Marketing in producing, implementing and monitoring action plans to ensure the Revenue Plan objectives are achieved.
紧密配合市场销售总监执行方案以实现收入目标。
· Recommend revenue maximization strategies and produce an accurate forecasting mechanism.
提供收入最大化策略的建议并制定准确的预测机制。
· Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate
分析当前和潜在的市场/趋势,协调所有活动,通过增加业务量和增长率来维持和增加收入。
· Create daily forecast for all segments includes room nights, ADR and revenue on a weekly basis for the following week based on historical pattern, special events, seasonality, business on book, pick-up trends, average length of stay, short stay / cancellation / no show pattern and lead time.
提供每日预测,内容包括客房间夜、平均房价;根据以往记录(如特别活动、季节促销、平均留店时间等),对下周收入计划做出预测。
· Work closely with Reservation Manager to motivate an aggressive team skillful at up-selling and/or conversion as required by the business demand whilst ensuring customer service and satisfaction
与预订部经理紧密合作带领一个积极进取的团队,确保人才积极向上,专业知识丰富,达到客人最大满意度。
· Conduct quality control checks on all revenue management systems to ensure data accuracy.
确保所有收益管理预订系统正常运行并确保数据的准确性。
· Controls rates for group business, low yield rooms allocations, complimentary and upgrading, group space blockage and timely wash, especially during the peak season and/or high demand days when expected occupancy is above 85%
在酒店旺季或者当出租率高于85%时严格控制酒店商务团队、低房价、免费房和免费升级房的价格,确保团队预留房,及时确认最终用房量。