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  • 苏州 | 2年以上 | 中专

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    Job Purpose:    工作目的 Ensure food to attached governments and international first-class standard,ensure food production,cleaning & Hygiene facility's level. 确保食物达到政府和国际一流的标准,确保食物制作、清洁和卫生设施的水平。 plan out each outlet's hygiene handbook, as per Wanda food hygiene standard give training to staff. 制定部门的卫生手册,按照酒店食品卫生标准去培训相关的员工。 Job description is attached hotel guide line and business plan,With Wanda hotel cooperation policies and service concept. 工作的职责是符合酒店的指导方针和商业计划;符合酒店合作方针和服务理念。 KEY RESULT AREAS 主要工作职责 1. Carry out comprehensive audit of existing practices and procedures in place, documenting and communicating results to the Executive Chef, Hotel Manager, Director Food & Beverage Manager and Chief Engineer. 对环境、文档进行全面的例行检查,并及时与行政总厨、酒店经理、餐饮总监和总工程师汇报沟通。 2. Liaise with Local Ministry of Health to clarify and document all requirements and standards pertaining to food hygiene. 与当地的卫生部门联系,弄清与食品卫生相关的所有要求和标准。 3. Document and recommend changes required to operating procedures, work practices, suppliers contracts, equipment, preventative maintenance programs, capital investment and employee awareness and training. 了解必要的工作方法、操作程序、供应商合同、预防维护程序、资金总额和培训员工,增强卫生知识。 4. Develop Brand Standard Operating Procedures for all departments in relation to food hygiene and cleaning standards in line with Food Safety Standard - F&B production, Stewarding, Purchasing & Receiving, Engineering and F&B service. 为所有与食品卫生相关的部门发扬具有品牌标准的操作程序、符合食品卫生标准的清洁标准(包括餐饮部的运作、管事部、采购部、收货部、工程部和餐饮服务) PERSONAL SPECIFICATION 个人能力描述 · Demonstrate a professional attitude and behavior at all times 确保一直保持职业的态度和行为。 · Analyze, evaluate and improve your personal performance on a continual basis 能一直不断地分析、评估和改善个人职能。 · Work effectively in a team. 在团队中有效地工作。  · At all times projects a favorable image of the hotel to the public 对外要一直保持酒店的良好形象。 · Communicates effectively with colleagues, and supervisors 有效地与领导和同事沟通。 · Handles difficult situations effectively 有效地处理困难。
  • 苏州 | 1年以上 | 中专

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    .Job Purpose:    工作目的 To engage in service ensuring that guest satisfaction objectives within the outlet are achieved by providing an efficient, friendly and attentive service as per the standards of performance and training provided.  专注于运用日常培训所学的标准服务程序通过提供高效,友好及切实的服务确保客人满意度。 KEY RESULT AREAS 主要工作职责 1.     To execute all mise-en-place duties and responsibilities as directed, on time, according to the predetermined standards. 依照标准及要求及时有效的进行所有准备性工作。 2.     To engage in service delivery as per the predetermined standards and sequence. 按照指定的服务标准及流程从事准备工作。 3.     To have thorough knowledge of products and to be able to respond to guest inquiries. 熟悉产品并能够正确的回应客人的需求。 4.     To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service 以高效,友好,切实的服务达到并超越客人的期望。 5.     Checks and collects supplies from the stores according to hotel procedure 按程序检查所需货品,收货。 6.     Maximizes revenue in the outlet by implementing upselling procedures 通过实践产品推销技巧实现利润最大化。 7.     Helps maintain the recreation/Kids Club in top physical condition. 使娱乐中心/儿童俱乐部环境保持在最佳状态。 8.     Helps maintain standards of cleanliness by carrying out front and back of house cleaning duties as directed  帮助开展工作区域周围的清洁工作以保持卫生高标准。 PERSONAL SPECIFICATION 个人能力描述 ·     Good local and sound English language skills 较好的普通话和英语语言能力 ·     Ability to read and write 读写能力 ·     Positive approach to customer service 较好与顾客沟通的能力 ·     Able to handle physically demanding workload  能负荷相应的体力工作
  • 苏州 | 3年以上 | 中专

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    Job Purpose:    工作目的 To assist in creating optimum customer satisfaction by providing the highest standard of food quality and presentation at the same time maximizing the profit margins through effective management of the relevant kitchen operation. 创建最佳客户满意度,通过提供最高标准的食品质量,同时最大化利润,通过有效的管理,相关的厨房操作。 KEY RESULT AREAS 主要工作职责 1.     Must have a sound knowledge of Western and Asian food preparation and presentation 必须具有丰富的中、西式食品知识 2.     Techniques suitable for Coffee Shop and Western Restaurant and Western banqueting Activities. 具有与咖啡厅、西餐厅、宴会厨房相关的技能 3.     To supervise and ensure smooth and efficient operation of the Kitchen Department     保持厨房的日常操作正常。 4.     Establishes standards of food quality and preparation and ensures they are strictly adhered to.                              保食品质与量的高水平供应。 5.     Supervises the issuance / receiving of requisitions, kitchen transfers, food costs, etc.       监督厨房的进货、出货、转移单据,及食品成本等等 6.     Develops new menus for promotions and restaurants to ensure continuous progression            创新出品,增加营业收入                                   7.     Supervises preparation of daily market and grocery list, issues maintenance and follow-up 监督每天的市场采购单和食品清单,发出及跟进。                                                       8.     Inspects all storerooms, refrigerators, freezers and receiving areas daily      每天检查所有的冰箱、库房、及存放食品的地方。 PERSONAL SPECIFICATION 个人能力描述 ·     Reasonable English language skills 良好的英语沟通能力 ·     Sound organizational skills 健全的工作技能 ·     Ability to lead, motivate and develop a team of individuals 能过有效的管理团队 ·     Able to handle demanding workload 能够在苛求的条件下工作 ·     Sound knowledge of working practices of the kitchen 厨房工具的安全操作。
  • 苏州 | 1年以上 | 中专

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    Job Purpose工作目的 In accordance with the articles of association of the hotel guests want to help with the high standards of food 按照酒店章程帮助完成客人想要的高标准的食物 KEY RESULT AREAS 主要工作职责 1.     The Commis chef is responsible for preparing, cooking and presenting food as per his given instructions according to the established standards. 厨师按照标准提供食品。 2.     Cooks, prepares and bakes food for guests and associates as per the standard recipes 按照食品准备,烹饪食品。 3.     Help the other in the kitchen member to ensure the normal operation of a day on time to the guest's satisfaction. 帮助其他在厨房的成员确保一天的正常准时运作达到客人的满意度。 4.     Ensure food preparation and put in production according to the standard. 确保食品准备和摆放在生产中按照标准。 5.     Ensure food storage, preparation, for safety and health 确保食品的储存,准备,获得安全卫生。 6.     Ensure food preparation processing according to the specific formula and reduce loss 确保食品的准备加工按照具体的配方,缩小损失。 7.     Maintain standard clean and health of all the kitchen and related area 维持标准的清洁和卫生在所有的厨房和相关区域内。 8.     Ensure preparation work and preparation program correct 确保准备工作和准备的程序正确工作有效地促进和谐和团队合作。 PERSONAL SPECIFICATION 个人能力描述 • Reasonable English language skills 相关的英语技能 • Able to handle demanding workload 能够处理相应的工作 • Sound knowledge of working practices of the kitchen 相关的厨房工作经验 • Well organized 很好组织能力 • Proven track record in hotel of similar standard in similar capacity in Asia/Pacific 被证明有亚太区同等酒店同等职位的记录 • In possession of all faculties 身体健康 • Pleasant physical appearance 五官端正 • Strong stamina 精力充沛
  • 苏州 | 1年以上 | 中专

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    Job Purpose:    工作目的 In accordance with the articles of association of the hotel guests want to help with the high standards of food 按照酒店章程帮助完成客人想要的高标准的食物 KEY RESULT AREAS 主要工作职责 1.     The Commis chef is responsible for preparing, cooking and presenting food as per his given instructions according to the established standards. 厨师按照标准提供食品。 2.     Cooks, prepares and bakes food for guests and associates as per the standard recipes 按照食品准备,烹饪食品。 3.     Help the other in the kitchen member to ensure the normal operation of a day on time to the guest's satisfaction. 帮助其他在厨房的成员确保一天的正常准时运作达到客人的满意度。 4.     Ensure food preparation and put in production according to the standard. 确保食品准备和摆放在生产中按照标准。 5.     Ensure food storage, preparation, for safety and health 确保食品的储存,准备,获得安全卫生。 6.     Ensure food preparation processing according to the specific formula and reduce loss 确保食品的准备加工按照具体的配方,缩小损失。 7.     Maintain standard clean and health of all the kitchen and related area 维持标准的清洁和卫生在所有的厨房和相关区域内。 8.     Ensure preparation work and preparation program correct 确保准备工作和准备的程序正确工作有效地促进和谐和团队合作。 PERSONAL SPECIFICATION 个人能力描述 ·     Reasonable English language skills 相关的英语技能 ·     Able to handle demanding workload 能够处理相应的工作 ·     Sound knowledge of working practices of the kitchen 相关的厨房工作经验
  • 苏州 | 1年以上 | 中专

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    Job Purpose:    工作目的 In accordance with the articles of association of the hotel guests want to help with the high standards of food 按照酒店章程帮助完成客人想要的高标准的食物 KEY RESULT AREAS 主要工作职责 1.     The Commis chef is responsible for preparing, cooking and presenting food as per his given instructions according to the established standards. 厨师按照标准提供食品。 2.     Cooks, prepares and bakes food for guests and associates as per the standard recipes 按照食品准备,烹饪食品。 3.     Help the other in the kitchen member to ensure the normal operation of a day on time to the guest's satisfaction. 帮助其他在厨房的成员确保一天的正常准时运作达到客人的满意度。 4.     Ensure food preparation and put in production according to the standard. 确保食品准备和摆放在生产中按照标准。 5.     Ensure food storage, preparation, for safety and health 确保食品的储存,准备,获得安全卫生。 6.     Ensure food preparation processing according to the specific formula and reduce loss 确保食品的准备加工按照具体的配方,缩小损失。 7.     Maintain standard clean and health of all the kitchen and related area 维持标准的清洁和卫生在所有的厨房和相关区域内。 8.     Ensure preparation work and preparation program correct 确保准备工作和准备的程序正确工作有效地促进和谐和团队合作。 PERSONAL SPECIFICATION 个人能力描述 ·     Reasonable English language skills 相关的英语技能 ·     Able to handle demanding workload 能够处理相应的工作 ·     Sound knowledge of working practices of the kitchen 相关的厨房工作经验
  • 苏州 | 1年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 年度旅游
    • 包吃包住
    • 年终奖金
    • 每年薪资普调
    国际高端酒店/5星级 | 100-499人
    发布于 09:52
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    岗位职责/职位描述 1.通过与客户的交流和公共可用工具来监控竞争酒店活动,因为这关系到酒店和客户资料册,并且根据酒店流程与重要的利益相关者分享相关信息。 2.按照要求参加培训课程、每日简报和其他会议。 3.运用客户资料册与关键决策者和其他相关工作人员建立关系网。 4.更新客户及联系人资料,附上相应客户计划,确保为销售活动提供最新的信息。 5.验证指定客户的潜力,同时根据IHG业务拓展标准操作流程创建客户计划。
  • 强/弱电工

    3千-5千
    苏州 | 1年以上 | 中专 | 提供住

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    • 五险一金
    • 技能培训
    • 岗位晋升
    • 包吃包住
    • 员工班车
    • 节日活动
    国内高端酒店/5星级 | 100-499人
    发布于 09:38
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    工作内容: 1.听从主管的工作安排。 2.严格执行安全制度,并按操作规范进行操作。 3.做好酒店高、低压配电间和变压器间配电设备的维修保养工作,确保正常供电。 4.保证电气设备的照明灯具等的正常使用。 5.各项电气工作要严格做到:装得安全,用得正确,修得及时,拆得彻底。 6.定期检查移动及半移动电具的安全绝缘用具每半年进行一次耐压试验。 7.做好值班工作日记和设备运行记录。 职位要求: 1.中技以上学历,同岗位工作1年以上。 2.熟悉电气设备安装、维修和排除故障的技术知识,懂得安全用电、节约用电的政策运行记录。 3.有高低压证书和电工上岗资格证书。 4.能按工作规范和有关制度独立进行工作。 5.能接受倒班。
  • 苏州 | 1年以上 | 初中 | 提供食宿

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    • 五险一金
    • 技能培训
    • 岗位晋升
    • 包吃包住
    • 员工班车
    • 节日活动
    国内高端酒店/5星级 | 100-499人
    发布于 09:38
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    岗位职责: 1、掌握所负责楼层的住客状况,提供对客服务。 2、管理好楼层定额物品,严格控制客用品消耗,做好废品回收。 3、负责对结帐房间的查房工作。 4、负责查收宾客洗衣、酒水的送回和补充工作。 5、负责楼层公共区域卫生的清洁工作和部分房间的清洁工作。 6、负责杯具的清洁与消毒工作。 7、负责脏布草的收集、更换与新布草的折叠、摆放工作。 8、完成易耗品的每期盘点工作。 岗位要求: 1、初中以上学历。 2、有1年以上客房工作经验。 3、身体健康,相貌端正。 4、接受过正规客房服务工作培训。
  • 礼宾员

    3千-5千
    苏州 | 1年以上 | 学历不限 | 提供食宿

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    • 五险一金
    • 技能培训
    • 岗位晋升
    • 包吃包住
    • 员工班车
    • 节日活动
    国内高端酒店/5星级 | 100-499人
    发布于 09:38
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    工作内容: 1.  为客人提供热情周到的服务,回答客人的问题,提供信息等 2.  及时运送客人的行李或者在大厅为他们提供帮助,确保客人及时办理离店。 3.  了解酒店周边地区的最新信息,名胜,风景地等,为顾客提供方便。 4.  完成酒店管理层交代的其他任务。 职位要求: 1.  较好的沟通表达能力。 2.  会基础英语会话。 3.  懂电脑操作。 4.  服从工作安排。
  • 苏州 | 2年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 国际连锁品牌
    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    Record minutes of meetings. 记录会议记录。 Drafts routine or simple correspondence for the DOE as assigned. 完成工程部总监分配的常规通信。 Opens/dispatches mail relative to the division. 收发相关部门的邮件。 Handles telephone incoming/outgoing calls. 处理工程部进出的电话。 Arranges appointments for the DOE and reminds of appointments and meetings. 安排工程部总监的约见活动,并提醒总监的约见和会议。 Keeps files in good order. 整理所有的文件。 Contact suppliers and outside contract service. 和供应商以及外来的承包商进行联系。 Perform other related duties and special projects as directed by the DOE. 完成其他一些由工程部总监交代的相关工作。 Keep personal records of talents, attendance sheets, change forms, annual leave, sick leave accident report etc. 保存人才的私人档案、出勤表、调职、年假、病假和事故报告等表格。 Set up and systematic bin card system for all items in engineering store, including tools. 为工程部所有库存物包括工具在内,建立一个完善的仓库记录卡片系统。 To keep a record of daily material consumption for compiling monthly report. 把每天实用的耗费记录汇总,以便每月报告的制作。 Issuing of tools and spare parts from engineering store and update daily store stock by computer. 从工程部仓库发出工具及备用件,并每日核对库存。       Insures quality standards for all items purchased. 严格把关全部购买货物的质量标准。 Maintain vendors’ list and constantly re-evaluated based on price and performance criteria. 保留供货商的名单并经常核对价格和标准。 Take physical inventory once a month and generates variance reports and determining needed modifications to control procedures. 每月清点一次存货,并填写报告以及决定适当修改存货控制程序。 Determine annual usage of items for the purpose of negotiation quantity discounts and modifying inventory levels. 决定年度用货数量以便和供货商协商价格并修改存货水平。 Issue requisitions in accordance with established procedures. 按照标准程序填写采购申请表。 Coordinates product testing and evaluation studies. 协调产品测试和评估。 Communicate & follow up the status of order / delivery to concerned parties in a timely manner. 与采购部门及时沟通和落实物品采购情况。 Maintain an up to date source catalog library. 掌管保存全部零部件数据库及说明书。
  • 苏州 | 2年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 包吃包住
    • 人性化管理
    • 节日礼物
    • 集团员工价
    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    岗位职责 1、直接负责礼宾部的工作。 2、对酒店的宾客提供礼貌专业的服务;协助重要宾客的入住和离店。 3、管理行李房,确保所有的行李有行李标签并且安全存放在合适的位置。 4、负责所有的特殊事情和酒店服务的有关信息的公告。 5、确保工作区域内的所有设备处于良好工作状态。 6、参与员工的培训工作。负责员工的日常培训,制定培训计划。 7、宾客有要求时,为预计离店的宾客安排出租车、机场班车的服务。 岗位要求 1、有同岗位工作经验1年以上 2、身体健康,品貌端正,形象气质佳。 3、优秀的组织管理能力。 4、优秀的交际能和沟通技巧。 5、善于同宾客交往、沟通,处理周到、果断,能独立处理各种投诉。
  • 苏州 | 2年以上 | 学历不限 | 提供食宿

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    • 人性化管理
    • 管理规范
    • 技能培训
    • 岗位晋升
    • 五险一金
    • 环境优美
    • 包吃包住
    • 带薪年假
    • 节日礼物
    • 员工生日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 15:45
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    • 积极主动,有团队精神。 • 与上级交流疑难问题,客人或内部客户的意见以及其它相关信息。 • 事先准备服务所需的食品、饮料、材料和设备。 • 基本的烹饪知识及扎实的基本功。 • Team player with initiative. • Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information. • Prepares in advance food, beverage, material and equipment needed for the service. •  Basic cooking knowledge with solid foundation.
  • 苏州 | 2年以上 | 中技 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 年度旅游
    • 包吃包住
    • 年终奖金
    • 每年薪资普调
    国际高端酒店/5星级 | 100-499人
    发布于 09:52
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    岗位要求 1.中技以上文化程度;1年以上同岗位工作经验。 2.有强烈的责任感和事业心,工作认真负责,且对业务精益求精,具有较强的分析能力和动手能力。在工作中能吃苦耐劳,不怕脏,不怕累。 3.身体健康,精力充沛。 任职资格 1.电工证,须持证上岗。
  • 苏州 | 2年以上 | 高中

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    Job Purpose:    工作目的 To clean and service guest villas in an efficient and timely manner ensuring the hotel achieves its guest expectation objectives 以高效、及时的方式为客人提供清洁和服务,确保能够达到酒店客人的期望。 KEY RESULT AREAS 主要工作职责 1.     Cleans and services all guest villas according to the pre-determined standards as per schedules 根据预先的标准,清洁和服务客房。 2.     Turns down guest rooms in a timely manner as directed 按要求及时给客人提供开夜床服务。 3.     Reports engineering failures and breakdowns to immediate supervisors 及时向主管报告工程缺陷 4.     Cleans and maintains housekeeping pantries ensuring par stocks are properly in order 清洁和维护客房部的工作间,确保存储物紧然有序 5.     Ensures housekeeping carts are clean, tidy and properly stocked for use 确保客房部的车干净整洁,存放有序。 6.     Check plants and report any problems to supervisor immediately 检查植物,发现问题立即报告给主管 7.     Report mini bar consumption to the Housekeeping Supervisor and assist in minibar replenishment 把酒水消费报给客房部的主管,并帮助补充迷你吧 8.     To attend to any ad hoc guests requests ensuring that they are is properly attended to 留心所有的客人需求,确保得到合理的关注 PERSONAL SPECIFICATION 个人能力描述 ·     In possession of all essential faculties 综合素质 ·     Strong stamina 精力充沛 ·     Positive approach to customer service Ability to cope with pressure. 应对压力的能力
  • 苏州 | 1年以上 | 大专

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    Job Purpose:    工作目的 Carry the luggage of customers and introduce them to the on-site facilities and services. 热情周到地为客人搬运行李,向客人介绍店内设施与服务项目。 KEY RESULT AREAS 主要工作职责 1.     Obey the work instructions and arrangements of the department manager. 服从部门经理的工作指示及安排。 2.     Keep up to date with the latest room status, dining, meetings and other relevant information. 掌握酒店最新的客房状态,餐饮情况、会议情况及其它有关信息。 3.     Pay attention to the hygiene of the hall and luggage department equipment, clean frequently, keep it clean, and pay attention to maintenance. 留意大厅及行李部设备的卫生,经常打扫,保持清洁,注意保养。 4.     Pay attention to safety guidelines and other notices in the lobby, keep them in place, remove recent signs in a timely manner, and evacuate to the designated storage place. 留意安全指南和大厅内其它布告,保持其正常放置,及时撤换近期的告示牌,并撤至指定的存放地点。 5.     Welcome guests and offer to help guests by directing them to check-in. 对抵店客人表示欢迎并主动为客人提供帮助,指引客人入住登记处。 6.     In accordance with the baggage service process and requirements, we provide baggage handling services for arriving and departing guests, and record each delivery. 按照行李服务流程和要求,为抵离客人提供行李搬运服务,并将每次运送情况做好记录。 7.     Stand guard carefully according to the designated location, pay close attention to the dynamics of guests and the luggage they carry, and prevent the loss of luggage. 按指定位置认真站岗,密切注意来往客人的动态及其所携带的行李,防止行李丢失。 8.     Responsible for the registration, storage and collection of luggage of in-store guests. 负责在店客人行李的寄存登记、保管和领取工作。 PERSONAL SPECIFICATION 个人能力描述 ·    Good local and English language skills  良好的母语和英语技能 ·  Ability to read and write  阅读和书写能力 ·   Positive approach to customer service  为客户服务的积极态度 ·  Able to handle physically demanding workload  能处理要求的体力工作 ·     Ability to lead, motivate, and develop a team of individuals  个人的领导能力和提高和发展一个团队的能力
  • 苏州 | 8年以上 | 大专

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    Job Purpose: 工作目的 To provide relevant work exposure for the candidate to qualify for a future role as Spa Host 作出优秀的成绩, 以备将来成为水疗部的接待员。 KEY RESULT AREAS 主要工作职责 1. Enhances guest recognition at all times by addressing guests by name and interacting with them on a professional level. 任何时候都要以客人的名字称呼客人, 用专业的水平和客人交流。 2. Always offers an alternative if a requested service is unavailable. 在某些项目不允许的情况下要给客人提供多重选择。 3. Always visible to guests by being present at the reception desk. 当客人出现在前台时要在第一时间内察觉, 并给予专业服务。 4. Be fully conversant with Banyan Tree Spa services and facilities in order to be able to make helpful recommendations, and to be able to up-sell Spa services and Spa products. 对于悦榕庄水疗的各种服务项目和设施设备要熟记于心, 便于随时对服务和产品进行升级销售。 5. Answers telephone calls in a professional, courteous and polite manner in accordance with hotel’s standards. 按照酒店的规定,专业,客气,有礼貌的接听来电。 6. Accepts and accurately record all guest bookings for Spa services in accordance with departmental procedures. 按照本部门的程序,接受和准确的为客人预定。 7. Ensure that all cashiering functions are carried out in accordance with hotel’s accounting procedures. 确保所有的出纳运作都与酒店财务部的操作程序保持一致。 8. Accepts responsibility for, and to show initiative in decision making when handling minor guest objections, in order to enhance guest satisfaction. 承担责任, 在处理一些低级客人的无理要求时要表现出果断的判断力,以提高客人的满意度。 PERSONAL SPECIFICATION 个人能力描述 · Word proficiency Word操作熟练 · Familiar with operation of the background 熟悉酒店背景 · Good organization skills 良好的组织能力 · Literacy 读写能力 · Handle a load of work demands 可以处理高负荷的工作要求
  • 苏州 | 2年以上 | 学历不限

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    Job Purpose: 工作目的 Responsible for receiving, inventory and issuance of uniforms and linen and when needed to help mend 负责制服及布草的收货、存货及发放并在需要时协助缝补 KEY RESULT AREAS 主要工作职责 1. According to the hotel procedures and issuing of staff uniforms, catering cloth grass and guest room cloth grass 按照酒店程序处理和发放员工制服、餐饮布草及客房布草 2. According to the principle and the issuance of employees for one-on-one uniform 坚持按一对一原则收取和发放员工制服 3. Keep employees of the uniform standard, lost and found damage shall be immediately to supervisor 保持员工制服的标准,发现丢失和损坏应立即向主管汇报 4. And laundry closely, focus on the uniform of the grass and cloth flow 和洗衣房密切配合,关注布草和制服的流动 5. In the case of the sewing work is not on duty to assist in the repair uniforms 在缝纫工未当值的情况下协助修补制服 6. Ensure that the resignation and termination of employees to return the uniforms and work shoes 确保离职及停职的员工交回制服和工鞋 7. Maintain a uniform room / linen room clean, the items placed in an orderly 保持制服房/布草房整洁,各项物品摆放有序 PERSONAL SPECIFICATION 个人能力描述 1. The operation of the sewing machine knowledge 缝纫机的操作知识 2. Repair, sewing different fabric knowledge 修补、缝纫不同织物知识 3. At least two years five star hotel laundry dry cleaning staff experience 具备2年以上五星级酒店洗衣房干洗员工作的经验
  • 苏州 | 2年以上 | 初中

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    Job Purpose:    工作目的 Work with cautiousness in order to produce the best result and good quality product using proper care of machine and chemical. 在工作中小心谨慎地使用各类机械和化学药品,确保产品质量达标。 KEY RESULT AREAS 主要工作职责 1.     Follow the hotel and hotel and Housekeeping Department Policies and Procedures. 服从酒店和客房部政策和称序。 2.     To collect all Laundry from the guest services 收取所有客人要求的洗衣。 3.     To ensure that all laundered items are delivered to there respective rooms correctly and on time。 确保所有洗衣都及时准确地返还房间。 4.     To use standard salutations at all times with guest.. 总是和客人使用标准的问候用语。 5.     To place all laundered items in the respective logbook 把所有的洗衣装到有标记的袋子里。 6.     Filling in forms and checklists as required on time 按要求准时填写表格和检查表 7.     Any other duties assigned by the Laundry Supervisor。 其它任何洗衣房主管安排的工作。 8.     To maintain all records for the purpose of legal and governmental purposes. 保证各种记录符合法律及政府的规定。 PERSONAL SPECIFICATION 个人能力描述 ·     Good English language skills. 良好的语言技巧 ·     Some organizational skills. 一些组织技巧 ·     Team-work spirit. 团队合作精神 ·     Ability to cope with pressure. 应对压力的能力
  • 苏州 | 1年以上 | 中专

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    Job Purpose:    工作目的 To ensure ongoing day to day air conditioner maintenance as well as preventative maintenance is carried out in an efficient and timely manner according to engineering practices. 根据工程部的实际要求确保每天的维修和预防性维护工作有效率地有条不紊开展。 KEY RESULT AREAS 主要工作职责 1.     Conducts routine property inspections as directed to determine maintenance requirements or upgrades and improvements to the property and its assets. 进行设备设施的日常检查, 决定对资产的维修需求升级和提高 2.     Responsible for ensuring that all rules and regulations regarding safe working practices are complied with 负责确保安全操作的规章制度落到实处. 3.     Handles specific job requests as directed in an efficient and timely manner 用有效和及时的方式, 有引导地处理具体的工作要求. 4.     Participates in preventative maintenance programmes as directed 有引导地参与预防性维护程序. 5.     Assigns specific tasks and job requests to subordinate staff and supervises their day to day activity 委派具体的任务和工作要求给下属员工, 并监督他们每天的行动. 6.     Co-ordinates with Department Heads regarding specific maintenance activities 和部门领导协调关于具体的维修事宜. 7.     Report unusual or special incidents to Chief Engineer for action and follow-up. 向总工程师汇报异常的或特别的事件, 以便其行动和跟进. 8.     Assists in the maintenance of efficient administration preparing and submitting reports on time as directed 协助有效的维修管理, 准时准备并递交报告. PERSONAL SPECIFICATION 个人能力描述 • Ability to read and write 读写能力高 • Requisite engineering background 必需的工程背景 • Able to handle physically demanding workload 能够处理超工做量 • Well organized 很好组织能力 • Proven track record in hotel of similar standard in similar capacity in Asia/Pacific 被证明有亚太区同等酒店同等职位的记录 • In possession of all faculties 拥有所有的体能 • Strong stamina 较强的毅力
  • 裁缝

    3千-4.5千
    苏州 | 2年以上 | 高中

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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  • 苏州 | 8年以上 | 大专

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    Job Purpose: 工作目的 To provide relevant work exposure for the candidate to qualify for a future role as Spa Host 作出优秀的成绩, 以备将来成为水疗部的接待员。 KEY RESULT AREAS 主要工作职责 1. Enhances guest recognition at all times by addressing guests by name and interacting with them on a professional level. 任何时候都要以客人的名字称呼客人, 用专业的水平和客人交流。 2. Always offers an alternative if a requested service is unavailable. 在某些项目不允许的情况下要给客人提供多重选择。 3. Always visible to guests by being present at the reception desk. 当客人出现在前台时要在第一时间内察觉, 并给予专业服务。 4. Be fully conversant with Banyan Tree Spa services and facilities in order to be able to make helpful recommendations, and to be able to up-sell Spa services and Spa products. 对于悦榕庄水疗的各种服务项目和设施设备要熟记于心, 便于随时对服务和产品进行升级销售。 5. Answers telephone calls in a professional, courteous and polite manner in accordance with hotel’s standards. 按照酒店的规定,专业,客气,有礼貌的接听来电。 6. Accepts and accurately record all guest bookings for Spa services in accordance with departmental procedures. 按照本部门的程序,接受和准确的为客人预定。 7. Ensure that all cashiering functions are carried out in accordance with hotel’s accounting procedures. 确保所有的出纳运作都与酒店财务部的操作程序保持一致。 8. Accepts responsibility for, and to show initiative in decision making when handling minor guest objections, in order to enhance guest satisfaction. 承担责任, 在处理一些低级客人的无理要求时要表现出果断的判断力,以提高客人的满意度。 PERSONAL SPECIFICATION 个人能力描述 · Word proficiency Word操作熟练 · Familiar with operation of the background 熟悉酒店背景 · Good organization skills 良好的组织能力 · Literacy 读写能力 · Handle a load of work demands 可以处理高负荷的工作要求
  • 苏州 | 2年以上 | 中技

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    Job Purpose:    工作目的 Carefully observe the hotel’s CCTV Surveillance system, and timely detect and report abnormal situations and suspicious personnel in the hotel. 认真观察酒店闭路电视监控系统,及时发现并报告酒店内的异常情况和可疑人员。 KEY RESULT AREAS 主要工作职责 1.       Salute for vehicles and guest entering and leaving the hotel 对进出酒店的宾客车辆和管理层人员执行敬礼制度 2.       Follow assignments, to ensure the absolute safety of the jurisdiction 服上级分配任务,确保所管辖区域的绝对安全 3.       To maintain the normal order of the door and around to protect the doors and the smooth flow of road surrounding Areas. 维护大门及周围的正常秩序,保障大门及周边区域大路的畅通; 4.       Greeting for the visitors prompt and courtesy, and asked out the reasons for visiting and entering the hotel, 迅速而礼貌向来访者或进入酒店者行礼问候,并问明来访和进入酒店的原因 5.       Responsible for receiving visitors and visitors, the visiting officers, should contact the respondents, the respondents agreed to be placed after, to allow visitors to notify reception processing, do not allow persons prohibited from entering, and make the appropriate register 负责接待来访人员和参观人员,对来访人员,应联系被访者,被访者同意后方可放入,对允许的参观人员,通知前台处理,不允许者禁止进入,并作好相应登记; 6.       Prohibit the hotel staff to wear civilian clothes and related marks entry into the hotel business area  禁止酒店员工穿便服及相关标志的人员进入酒店营业区域; 7.       assist Security Manager to deal with all types of accidents occurring inside, receiving guests and staff reported missing cases, and accidents on major cases reported to the leadership and the public security organs in a timely manner, while protecting the scene, with the public security authorities do survey work; 协助保安部经理处理店内发生的各类安全事故,受理住店客人及员工报失案件,对重大案件和责任事故要及时上报领导和公安机关,同时保护好现场,配合公安机关做好调查处理工作; 8.       Hotel staff, maintenance construction workers, gardener,delivery person prohibited from the main entrance and out (except in special circumstances) 酒店员工、维修施工人员、绿化人员、送货人员禁止从正门进出(除特殊情况外); PERSONAL SPECIFICATION 个人能力描述 ·     Good Putonghua and simple English listening 良好的普通话以及简单的英语听力 ·     good organization skills 良好的组织能力 ·     literacy 读写能力 ·     handle a load of work demands 可以处理高负荷的工作要求
  • 苏州 | 1年以上 | 中专

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    Job Purpose:    工作目的 To engage in food and beverage service ensuring that guest satisfaction objectives within the outlet are achieved by providing an efficient, friendly and attentive service as per the standards of performance and training provided  专注于餐饮事业运用日常培训所学的标准服务程序通过提供高效,友好及切实的服务确保客人满意度。 KEY RESULT AREAS 主要工作职责 1.     standards 依照标准及要求及时有效的进行所有准备性工作 2.     To engage in food and beverage service delivery as per the predetermined standards and sequence 按照指定的服务标准及流程从事餐前准备 3.     To have thorough knowledge of the menu, drinks list and wine list and to be able to respond to guest inquiries. 熟悉菜单,饮料单及酒水单并能够正确的回应客人的需求 4.     To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service 以高效,友好,切实的服务达到并超越客人的期望 5.     Liases with the kitchen, stewarding, bars and housekeeping in operational matters to ensure the operation runs smoothly 与厨房,管事部,酒吧,客房部及工程部等相关部门协调以确保每日运营顺利进行 6.     Collects and delivers laundry according to hotel procedure 按酒店程序收集并输送布草 7.     Checks and collects supplies from the stores according to hotel procedure 按程序检查所需货品,收货 8.     Maximizes revenue in the outlet by implementing upselling procedures 通过实践产品推销技巧实现利润最大化 PERSONAL SPECIFICATION 个人能力描述 ·     Good local and sound English language skills 较好的普通话和英语语言能力 ·     Ability to read and write 读写能力 ·     Positive approach to customer service 较好与顾客沟通的能力 ·     Able to handle physically demanding workload  能负荷相应的体力工作
  • 苏州 | 1年以上 | 学历不限 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 员工生日礼物
    • 年度旅游
    • 包吃包住
    • 人性化管理
    • 岗位晋升
    • 丰厚年终奖金
    精品酒店 | 100-499人
    发布于 08:26
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    1.Maintain the cleanliness and orderliness of the Rooms to achieve a level of comfort and satisfaction that exceeds external and internal customers’ expectation. 保证客房的清洁、有序,提供令住客满意、舒适的居住环境。 2.Maintain the cleanliness and orderliness of the Hotel Common Areas, Public Areas and Back of House Areas to achieve a level of comfort and satisfaction that exceeds external and internal customers’ expectation. 保证公共区域的清洁、有序,提供令住客满意、舒适的公区环境。 3.With the hotel laundry to handover, control the loss of linen, ensure the grass and guest clothing cloth washing quality. 与酒店洗衣房做好交接,控制布草的流失,保证布草及客衣的洗涤质量。 4.Completing other working by supervisors. 完成客房主管交办的其他各项工作。 5.Adheres to personal grooming and hygiene standards. 注意个人的衣着及卫生应符合标准。
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