Responsible for the efficient running of the division in line with hotel Strategies and standards, Ensures that all culinary employees deliver exceptional guest service at all times. Handles all guest and internal customer complaints and inquiries in a timely, courteous and efficient manner. Following through to make sure problems are resolved satisfactorily. Assists in the preparation of the Budget discussions for Food and Beverage.
Qualification:
equivalent experience is required.
Three to five years previous experience in marrriott & other Luxury hotel.
Requires ability to operate computer equipment and other food & beverage computer systems.
Requires the ability to operate and utilize culinary production and tools effectively.
Requires reading, writing and oral proficiency in the English and Chinese Language.