1. To ensure that the hotel’s computer system both
hardware and software is fully accounted for, properly maintained and reliable.
确保酒店的计算机系统的硬件和软件均已完善记录,且妥善维持该等硬件和软件,并确保该等硬件和软件的可靠性。
2. To ensure procedures are in place that in the
event of any problems encountered in software and hardware, that they are
addressed immediately.
确保在软件和硬件出现任何问题的情形下,备有完善的程序,并立刻进行处理。
3. To ensure the physical and logical security of
IT system.
确保信息技术系统的物理安全和逻辑安全。
4. To define and keep updated written incident
management policies and procedures where the action to be taken and persons to
be contacted in case of an incident are clearly mentioned.
确定并更新书面的突发事件管理政策和程序,以便在明确出现故障的情形下,可采取有效行动,并联系有关人员。
5. To attend to any problems encountered in
software and hardware by all departments and to keep a register of such
incidents and the manner in which they have been solved.
处理所有部门出现的任何软件和硬件问题,并将该等事故及其处理方式记录在案。
6. To perform routine system setups as may be
required by software and/or programs such as regular update of anti-virus
programs.
执行软件及/或程序必需的日常系统设置,例如反病毒程序的定期更新。
7. To strictly perform daily/monthly back up
procedures, ensuring the successful completion of the process and the safeguard
of the backup tapes.
严格遵守每日/每月备份程序,确保程序的成功完成以及备份磁带的安全保管。
8. To assist any departments of the hotel in
formulating their IT material requirements and provide adequate solutions to
their needs.
协助酒店内的任何部门制定其信息技术材料需求,并为其需要提供适当的解决方案。
9. To provide regular training on IT security and
ensure that all PMS access passwords are regularly updated, automatic standby
mode on servers and PMS activated and IT procedures strictly followed by all
employees of the hotel.
定期提供有关信息技术安全的培训,确保定期更新所有PMS 系统登录密码,并且确保酒店内所有雇员严格遵守服务器的自动备用模式、PMS 系统激活和信息技术程序。
10. To perform regular computer audits searching
for unauthorized programs, improper setup or loopholes in the security setup.
定期检查计算机系统,搜索未授权程序、不适当的设置或安全设置中的漏洞。
11. To develop sound relationships with IT and
maintenance providers
发展、完善与信息技术供应商和维护供应商的关系
12. To be ready and responsible when assigned to
perform any other duties as designated by higher management.
当被更高管理层指定履行任何其它职责时,应随时准备好并负责履行该等职责。