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  • 上海 | 经验不限 | 学历不限 | 食宿面议

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 管理规范
    • 人性化管理
    国际高端酒店/5星级 | 1-49 人
    发布于 04-18
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    Pre-opening project in Shanghai. Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts, Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a property development company in Hong Kong. Key Responsibilities: Develop and maintain comprehensive operational standards and procedures for the hotel. Ensure that all departments adhere to these standards, promoting consistency and excellence across all operational areas. Update operational standards as needed to reflect changes in the industry or hotel's business needs. Oversee the daily operations of the hotel to ensure compliance with established service standards and quality guidelines. Monitor operational procedures and ensure that all departments adhere to the hotel's policies and procedures for service excellence. Conduct regular audits and inspections to identify areas of improvement and implement corrective measures. Actively monitor guest feedback and satisfaction levels, using this information to drive continuous improvement. Work closely with department heads to address any guest complaints or concerns promptly and effectively. Develop and oversee the implementation of the hotel's operational budget, including revenue and expense projections. Seek opportunities to increase revenue and reduce expenses, while maintaining service quality. Analyze operational costs and identify cost-saving opportunities without compromising service quality. Review and optimize operational processes to improve efficiency and enhance the guest experience. Identify innovative ways to generate additional revenue streams, such as through new services or products. Collaborate with marketing and sales teams to develop strategies that drive occupancy and revenue growth. Hire, train, and supervise operational staff, ensuring they have the necessary skills and knowledge to perform their duties. Create and implement employee development plans, providing opportunities for career growth and advancement. Conduct regular performance reviews and provide feedback to employees, recognizing and rewarding outstanding performance. Qualifications: 1.      Luxury Hospitality segment experience will be preferred. 2.      3+ years as Director of Operations / Executive Assistant Manager at international hotels. 4.      Ability to understand a variety of industrial issues and develop strategic business plans. 5.      Problem solving ability on both operational and/or strategic areas. 6.      Strong interpersonal skills & leadership. 7.      Fluent written & spoken English. 8.      Pre-opening experience is preferred.
  • 上海-黄浦区 | 10年以上 | 学历不限 | 食宿面议

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 包吃包住
    • 补充医疗险
    • 集团内调
    国际高端酒店/5星级 | 500-999人
    发布于 04-17
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    Responsible for the efficient running of the division in line with hotel Strategies and standards, Ensures that all culinary employees deliver exceptional guest service at all times. Handles all guest and internal customer complaints and inquiries in a timely, courteous and efficient manner. Following through to make sure problems are resolved satisfactorily. Assists in the preparation of the Budget discussions for Food and Beverage. Qualification: equivalent experience is required. Three to five years previous experience in marrriott & other Luxury hotel. Requires ability to operate computer equipment and other food & beverage computer systems. Requires the ability to operate and utilize culinary production and tools effectively. Requires reading, writing and oral proficiency in the English and Chinese Language.
  • 上海 | 10年以上 | 大专 | 食宿面议

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 管理规范
    • 人性化管理
    国际高端酒店/5星级 | 1-49 人
    发布于 04-18
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    Pre-opening project in Shanghai Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong. Key Responsibilities: - Provide functional direction to hotel sales and marketing leadership within assigned region to optimize results through proactive planning and execution of marketing and sales plans and strategies which ultimately stimulate demand for room nights, drive incremental revenues, and drive market share; - Produce the Annual Revenue Plan, Marketing Budgets and Forecasts; - Coordinate all methods of maintaining and increasing business volume. This includes advertising, sales promotion, personal selling, publicity, community relations, special sales projects, etc.; - Review regularly the Public Relations activities to ensure high awareness of the hotel in the local and national media; - Responsible for property adherence to Sales SOPS, Sales Systems, Sales standards and Programs; - Work as an integral member of the development and asset management team, in seeking new business opportunities and delivering data as required to assist in decision making as well as presenting to prospective owners of new projects; - Work with Revenue Management as needed on Market Analysis to provide Competitive information for strategies planning, advise Customer research trending for existing, new development and pre-opening hotels. Qualifications: · Luxury Hospitality segment experience will be preferred. · 3+ years as Director of Sales & Marketing at international hotels. · Pre-opening experience will be preferred. · Strong interpersonal skills & leadership. · Good knowledge of Revenue Management. · Achieves goals and objectives and manages with regular performance checks. · Fluent written & spoken English.
  • 上海-闵行区 | 经验不限 | 学历不限 | 食宿面议

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 管理规范
    • 人性化管理
    国际高端酒店/5星级 | 1-49 人
    发布于 04-18
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    岗位职责:   酒店筹开财务管理  • 统筹管理酒店筹开期各项财务工作,包括并不限于:筹开预算POB、HOE的制定、审核及执行,酒店PMS、财务、采购等管理系统的设置和实施,酒店财务职能和架构的设定,酒店财务人员的招聘、培训、管理等;   酒店运营财务管理  • 统筹管理酒店运营期各项财务工作,包括并不限于:酒店年度预算的制定及审核,月度及季度预测的制定及审核,定期对酒店经营数据进行分析,对酒店经营业绩进行评估,在不影响品牌质量或宾客满意度的前提下协助并支持酒店各职能对运营成本进行管控,定期审查酒店财务流程和程序以确定需要改进的领域从而提升酒店运营效率,协助酒店固定资产及运营物资管理;   酒店运营风险及内控  • 建立并健全筹开期及运营期酒店财务管理政策和制度、财务运作流程和程序,督导酒店财务及各职能相应对照执行;  • 建立酒店内控自查表,督导酒店定期进行自查,不定期对酒店进行内控审计,向事业部管理层提交审计报告并跟进后续整改工作; 团队管理与发展 • 领导和管理财务运营支持团队,统筹招聘、培训、指导、考核及绩效管理等各项工作;  • 有效促进并加强与各运营职能的协作,以确保财务管理与门店运营业绩目标保持一致;   其他  • 由部门主管或事业部管理层根据事业部、酒店业务需要而分配的其他各项工作。   工作经验  • 10年以上国际连锁酒店财务管理经验,3年以上集团或区域层面中高端品牌酒店运营及筹开财务管理经验 教育背景  • 全日制大学本科或以上财务、会计、酒店管理专业 专业技能 • 熟练掌握酒店层面各项管理系统的设置和使用,包括PMS、POS、Accounting等,中级或以上会计职称,CPA或ACCA优先 其他技能  • 具备较强的抗压能力和执行力,能独立完成管理层交付的各项任务  • 具备较强的跨部门协作和团队管理能力,能有效地与各业务部门及集团职能之间进行协作并推进相关工作的达成  • 具备基础英语书写和交流能力,大学英语四级或雅思、托福等对应等级优先
  • 上海-松江区 | 经验不限 | 学历不限 | 食宿面议

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 领导好
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 04-18
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    职位描述: 我们热情,不仅对客人 我们规范,不仅于制度 和我们一样,带着梦想 即刻起,点赞你的生活,从这一份工作开始! 只要你有才,虚以待位,只等你来! 无限的发展空间,我们的成长邀请你一同参与! 岗位要求:  信心十足,活力四射,深知灼见
  • 上海-普陀区 | 10年以上 | 本科 | 食宿面议

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    • 五险一金
    • 带薪年假
    • 技能培训
    • 管理规范
    国内高端酒店/5星级 | 2000人以上
    发布于 04-18
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    1. 集团及酒店核心系统日常管理,定期升级等事宜,保持与市场最新技术同步。 2. 所有筹开酒店的信息技术推进工作,确保项目的及时跟进以及集团信息技术标准的有效落地。 3. 所有管理酒店的信息技术运营工作,确保酒店系统的信息安全以及集团信息技术标准的有效执行。 4. 负责集团数字化转型项目的有效落地,严格把关项目进度和数字化产品质量。 5. 负责集团的整体信息安全工作,配合上级单位做好相关任务。 6. 做好IT团队建设工作,定期对IT团队人员进行培训及技能提升。 7. 对于业务部门提出的新的系统需求,可积极响应和适时提供解决方案。 8. 保持与集团内部/外部服务商/供应商的良好沟通,与供应商建立良好的合作关系。 9. 严格执行公司关于意识形态工作相关规定。
  • 上海 | 10年以上 | 大专 | 食宿面议

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 管理规范
    • 人性化管理
    国际高端酒店/5星级 | 1-49 人
    发布于 04-18
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    Pre-opening project in Shanghai Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts, Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a property development company in Hong Kong. Key Responsibilities: - Director of F&B is responsible for the efficient and effective operation of whole Food & Beverage Department. To ensure guest services and products are delivered according to the standard to meet and exceed guest expectations.  - Meets financial objectives based on budget or forecast. - To ensure that an effective marking approach is applied to all outlets in his Food and Beverage Operations. - To continuously seek ways to management in the outlet to maximize revenues and profit. - Prepare and manage an effective cost budget with measurable targets for the Department within the financial parameters set down by the hotel budget. - Participates in schedule training and development programs provided by the hotel to improve self and department standards. Qualifications: · Luxury Hospitality segment experience will be preferred. · 3+ years as Director of Food & Beverage at international hotels. · Pre-opening experience will be preferred. · Strong interpersonal skills & leadership. · Good knowledge of Food and Beverage Management. · Achieves goals and objectives and manages with regular performance checks. · Fluent written & spoken English.
  • 上海 | 10年以上 | 本科 | 食宿面议

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 年终奖
    • 包吃包住
    • 人性化管理
    • 节日礼物
    精品酒店 | 100-499人
    发布于 04-17
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    1、To direct and manage the daily operating function of all operating departments ; Front Office , Housekeeping, Engineering , Security , Spa, according to the required hotel quality standards, always ensuring the hotel operating procedures are applied and a high standard of guest experience is achieved. 指导和管理各运营部门的日常运营职能:包括前厅部,客房部,工程部,安防部,水疗部,按照酒店要求的质量标准,始终确保酒店的操作程序的实施和高标准的客人体验。 2、To train and develop the operating departments, and devise and implement new operating procedures according to the requirements of the hotel, to achieve a smooth and efficient hotel operation, according to the instruction of the General Manager. 根据总经理的指示培训和发展运营部门,并根据酒店的要求制定和实施新的运营程序,以实现酒店顺利和高效的运行。 3、To meet and improve upon all agreed financial targets within the Operation department. 完成并改善其管辖运营部门内所有商定的财务目标。 4、To represent the hotel management in front of all guests and Government officials, and to constantly inform the General Manager of any developing situation which could affect the hotels performance or reputation, and develop and create solution before problems arise. 在所有客人和政府官员面前代表酒店管理层,不断向总经理汇报任何可能影响酒店业绩或声誉的发展情况,并在问题出现前制定解决方案。 5、Act on behalf of the general manager in their absence. 在总经理因休假、出差等缺席情况下,代理履行总经理的职责。 岗位职责: 1、Fluent English, a second language for where the residing hotel country will be an advantage. 英语 – 优秀,书写及会话。 2、Some operational background such as Room or F&B knowledge. 一线运营背景,如房务或餐饮知识。
  • 上海 | 3年以上 | 大专 | 食宿面议

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    • 五险一金
    • 带薪年假
    • 技能培训
    • 人性化管理
    • 管理规范
    • 岗位晋升
    • 团队支持
    • 发展空间
    服务式公寓 | 2000人以上
    发布于 04-18
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    Brief Introduction 职位简介 ·        organize and coordinate resources to achieve the goals set by the company, according to company standards and relevant laws and regulations. 依据公司的标准及相应的法律法规,组织和协调各种资源,以达到公司所设定目标。 ·        Complete the operational work. 完成各项运营工作。 Major Responsibility 主要工作职责 ·        Revenue management: involve in management of sales action plan, inventory management with yield management principles, and participate in market competition analysis. 营业额管理:参与管理销售行动计划,用收益率管理原则进行存货管理,和参与市场的竞争分析。 ·        Team management: managing data, staffing and employment proposals, planning, training, as well as designing employee career development. 团队管理:管理数据、招聘和雇佣提议、计划、培训、员工职业发展等。 ·        Cost management: control staff costs and various costs incurred within sectors according to the annual budget. 成本管理:根据每年的预算控制员工成本和所在部门的各种成本。 ·        Asset and security management: understand the property’s facilities operation and train the subordinates in these areas. Overall management of property assets and ensure a long-term investment value of assets. Effective management of the owner / representatives and to maintain good communication relationships. Responsible for financial planning and coordination to improve productivity and return on investment. 资产和安全管理:了解物业设备和安全方面的操作,并在这些方面对下属进行培训。全面管理物业资产并确保资产的长期投资价值。有效管理业主方/业主代表并与其保持良好的沟通关系。负责和协调财务计划以提高生产效率和投资回报率。 ·        Sales relationships: according to self- knowledge and evaluation and reports provided to understand, follow and develop customer relationships. 销售关系:根据自己的知识和提供的评价及报告来了解、跟进和发展客户关系。 ·        Cash Flow Management: Manage the invoice, cash receipt and payment as well as accounting of receivables. 现金流程管理:管理发票,现金的收取和支付和收回帐款。 ·        Internal and external relationship management and communication: Represents the Ascott Limited in a professional manner in all contexts, ensuring positive relationships are developed and maintained with all relevant external parties, including government, unions, industry and regulatory bodies, and suppliers. Collaborate with various departments to meet customers’, guests’ and company's expectations. 对内和对外关系的管理和沟通:在各个场合代表公司的职业形象,确保和外部各方面的积极关系的建立和维护,包括和政府、团体、行业间、供应商等的关系维护。和各部门合作以达到客户、客人和公司的期望。 ·        Standards’ and procedures’ management: adopt and supervision all existing programs to ensure the smooth implementation of all company policies, regulations and the behaviors. 标准和程序管理:运用及监管所有现有程序。确保公司政策和制度以及公司各项行为的顺利实施。 ·        Ensure that all the property behaviors comply with all relevant laws and regulation acts. 确保物业各项行为符合所有相关法律规定。 ·        Works co-operatively with internal resources including corporate office. 和公司内部人员包括总部办公人员的紧密合作。 ·        Be a property manager on duty on a regular basis. 定期担任物业值班经理。 ·        In compliance with the Ascott Group's Environmental Health and Safety (EHS) guidelines and policies, pay attention to energy conservation and the safe operation in daily work. 遵守集团的环境健康安全方针政策,日常工作中注意节能和安全操作。 ·        Complete other tasks assigned by superiors. 完成上级领导交办的其他工作。 ·        Achieve Key Performance Indicators as set and agreed to. 完成设定及认可的主要工作指标。 Requirements 资质要求 ·        Major in hotel, tourism or economic management; 酒店、旅游或经济管理类专业毕业; ·        Over 3years practical management experience in serviced apartments/five-star international branded hotels; 3年以上酒店公寓/五星级国际品牌酒店实际管理工作经验; ·        Extensive operational management expertise and financial knowledge; 丰富的运营管理知识和财务知识; ·        Familiar with local legislation and regulations; 熟悉当地的法律法规等规章制度; ·        Excellent listening, speaking, reading and writing communication skills in Mandarin and English (multi-foreign language ability is preferred); 良好的中英文听、说、读、写沟通能力(掌握多国语言者优先); ·        Clear thinking, able to act mature and steady; 工作思路清晰,行事稳重干练; ·        Enthusiastic working attitude and a strong sense of responsibility; 高度的工作热情,极强的工作责任心; ·        Good teamwork and communication skills, able to withstand strong pressure. 良好的团队合作精神和沟通协调能力,能承受较强的工作压力。 工作地点:华东区
  • 上海 | 3年以上 | 大专 | 食宿面议

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 管理规范
    • 员工生日礼物
    • 包吃包住
    国内高端酒店/5星级 | 100-499人
    发布于 04-18
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    WE HOPE YOU ARE: Outgoing with positive strong confidence, like to strike a conversation with all guests. Eye for details, creative can read guests'mind. Got a sense of humor, like to motivate and train his team to the next level, speaks fluent English and French. REQUIREMENTS: Currently in China is preferred. EDUCATION BACKGROUND: ·High School diploma/Degree in Hotel Management or F&B TECHNICAL QUALIFICATIONS:·Fluent in French/English ·Knowledge of bar, wines and spirits .Computer skills MS Office and Micros system ·Finance knowledge·Team training WORK EXPERIENCE REQUIREMENT: ·3 years of F&B experience in a5 star hotel ·3 years of Michelin star restaurant experience
  • 上海-杨浦区 | 5年以上 | 大专 | 食宿面议

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 帅哥多
    • 领导好
    • 美女多
    • 人性化管理
    • 全球免房
    国际高端酒店/5星级 | 100-499人
    发布于 04-18
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    拥有大专或以上学历,酒店管理专业  优秀的沟通和人际关系技巧  优秀的客户服务和餐饮服务技能  熟悉葡萄酒其他饮料项目  良好的电脑技巧,尤其是办公软件及电子邮件的使用  良好的培训师  全面了解业务需求、财务报告和生产力管理  至少5年的相关工作经验 条件优越者总监级可谈
  • 上海 | 5年以上 | 本科 | 食宿面议

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 管理规范
    • 人性化管理
    国际高端酒店/5星级 | 1-49 人
    发布于 04-18
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    Pre-opening Project in Shanghai Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts, Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a property development company in Hong Kong. Key Responsibilities: Work jointly with the Director of Sales & Marketing and the Director of Food & Beverage to develop a comprehensive sales plan. Analyze market trends and competitor activities to identify opportunities for sales growth. Assist in the development and promotion of new hotel products and services, tailored to events and special occasions. Ensure new offerings align with market demand and contribute to sales targets. Provide input and insights into the hotel's overall marketing strategy, with a focus on catering & conference sales. Identify and analyze market segments to target potential customers effectively. Ensure that revenue and expenditure targets are met or exceeded for catering & conference sales, while adhering to approved budgets. Monitor sales performance regularly and take corrective action when necessary. Liaise with other departments, such as Event Planning, Catering, and Front Office, to ensure smooth operation of banquet events. Coordinate resources and personnel to meet the needs of banquet clients. Anticipate and address potential guest concerns related to banquet events, providing prompt and effective solutions. Maintain high levels of customer satisfaction through responsive and proactive service. Negotiate with clients to ensure their needs are met while achieving profitable outcomes for the hotel. Utilize sales techniques and negotiation skills to close deals and secure bookings. Have a deep understanding of the hotel's products and services, including banquet facilities, menus, and additional amenities. Ensure efficient and transparent communication within the sales team and across other departments. Actively seek out and engage with potential clients, identifying new business opportunities. Develop and maintain strong relationships with existing clients, fostering loyalty and repeat bookings. Qualifications: 1.      Luxury Hospitality segment experience will be preferred. 2.      3+ years as same position at international hotels. 4.      Ability to understand a variety of industrial issues and develop strategic business plans. 5.      Problem solving ability on both operational and/or strategic areas. 6.      Strong interpersonal skills & leadership. 7.      Fluent written & spoken English. 8.      Pre-opening experience is preferred.
  • 上海 | 5年以上 | 本科 | 食宿面议

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 管理规范
    • 人性化管理
    国际高端酒店/5星级 | 1-49 人
    发布于 04-18
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    上海地区筹备酒店项目 朗廷酒店集团(Langham Hospitality Group)是一家全球性酒店集团,旗下品牌包括朗廷酒店及度假村(The Langham)和康迪斯酒店及度假村(Cordis),以及Ying'nFlo。在全球四大洲的主要城市拥有酒店。它是香港房地产开发公司鹰君集团(Great Eagle Holdings)旗下的酒店管理公司。 岗位职责: 1、负责通过公关和促销活动实现集团和酒店在本地和国际上的定位目标。 2、协助销售总监开发公关促销计划及制作预算。 3、与媒体、本地社区、客户及酒店总部保持密切联系,代表、宣传酒店形象。 4、保证所有的宣传资料和广告都达到集团的标准,维护酒店的良好形象和定位。 5、开拓并实施公关活动,负责制作促销资料、对媒体宣传资料及安排在媒体对饭店的报道。 6、开发并跟进酒店的各项市场活动。 7、与媒体、各营销渠道及组织机构沟通并提供合适的材料以确保他们有足够的资料促销酒店的服务。 8、积极主动组织丰富的市场公关及广告媒体的会议活动。 9、发布酒店重大事件及促销新闻。 10、建立,保持与广告商和公共关系组织的关系。 11、在本地市场内,通过参加各种营销活动,树立饭店的形象。 12、负责各类材料、图片、数据库,资料库和文档等。 13、计划与协调酒店赞助的活动。 14、发现并组织有关赞助活动去提高酒店在市场的形象。 15、开发并执行市场公关/广告媒体计划去完成整个酒店的目标与媒体,并与公关客户保持联系。 16、参与准备战略计划。 17、积极地与主流媒体交流去提高酒店在市场的曝光率或撰写文章。 岗位要求: 1、具有奢华酒店工作经验优先; 2、具有酒店开业筹备经验优先; 3、至少3年同等岗位工作经验; 4、良好的中英文书面、口语沟通技能; 5、拥有媒体、公关客户资源。
  • 上海-闵行区 | 10年以上 | 大专 | 食宿面议

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 新年奖金
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 04-18
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    Duties and Responsibilities工作职责(主要负责MICE板块的销售工作) Financial Returns财务回报 Achieve budgeted revenues and personal/team sales goals and maximise profitability. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans. 在预算内达成营收目标和员工销售目标,使利润率最大化。参与制定部门年度预算、酒店营销计划、经营计划以及财务计划。 Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales. 创建并执行销售计划,推动客房入住率明显上升,增加平均房价,提升业务量,提升餐饮和宴会销售。 Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan. 准备每月报表和销售预测,分析当前和潜在的营销趋势,规划各种活动增加营收与市场份额,并监督员工工作绩效,确保业绩超出原先制定的营收计划。 Our People员工团队 Manage day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance. 处理员工日常事务,计划并分配工作,为每个员工设定工作绩效目标。为员工提供教导、辅导并给予定期反馈,帮助解决各种员工冲突,提高员工绩效,并对员工优良的工作予以认可。       Educate and train sales team that is responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies. Ensure staff is properly trained and has the tools and equipment to carry out job duties. 对负责开发新客户、维护现有客户并执行各项销售策略的整个销售团队进行教育与培训。确保员工获得适当的培训,并为员工配备完成工作所需的各种工具和设备。       Work with other department managers to ensure proper staffing levels based on guest volume. 同其他部门经理协作,确保员工配备情况符合酒店客流量。        Guest Experience宾客体验 Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience. 为宾客提供各种信息(如:忠诚计划、当地景点、餐厅、设备信息),以此提升宾客体验。      Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/ banquet services. 同主要客户和外部相关人员建立联系并保持联络,借此增加团体及会议业务量,包括客房销售、餐饮销售和宴会服务等。       Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.为酒店的会议及商务团队活动制定时间表,同酒店其它部门协调安排共同完成销售部门同潜在客户达成的协议中要求的各项服务内容。     Responsible Business企业责任Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.发现降低营销活动效果和酒店整体销售情况的运营问题,同相关部门协作共同解决。      Develop awareness and reputation of the hotel and the brand in the local community.提升酒店与品牌在本地的知名度。       Perform other duties as assigned. May also serve as manager on duty. 完成其它分配的任务,可能需要担任值班经理。 QUALIFICATIONS AND REQUIREMENTS 任职要求 Bachelor’s degree / higher education qualification / equivalent in marketing or related field, and two to four years’ experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team, or an equivalent combination of education and work experience. Must speak fluent English. Other languages preferred. 市场营销或相关专业学士及以上学历或同等学历,2至4年服务业或酒店业市场营销和直接管理销售团队的工作经验,或其他同等学历与工作经验。流畅使用英语。能同时使用其它语言者优先。
  • 酒店总经理

    1.2万-2万
    全国 | 3年以上 | 大专 | 食宿面议

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    • 五险一金
    • 包吃包住
    • 技能培训
    • 大公司大平台
    • 带薪年假
    • 管理规范
    有限服务中档酒店 | 2000人以上
    发布于 04-18
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    卓越雇主
    卓越雇主
    岗位职责 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统,使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算,提出更新改造和投资计划。 5、 落实酒店年度财务预算,向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作,培养人才,提高整个酒店的服务质量和员工素质。 岗位要求 1、 大专以上学历,相关管理专业,年龄45岁以下。 2、 熟悉酒店各部门服务及管理流程。 3、 善于管理和经营团队,事业心强。 4、 有较强的沟通、计划、决策和综合判断能力。 【工作地点】能服从西北区域外派(陕、甘、青、宁、新、内蒙古西)
  • 上海-静安区 | 3年以上 | 学历不限 | 食宿面议

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 04-18
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    您的职责是在遵循凯悦酒店集团的企业战略及品牌标准的前提下,保持所在部门的高效营运,并满足员工、客人及酒店业主的期望。 You will be responsible for the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations.
  • 中餐厅经理

    1万-1.5万
    上海-浦东新区 | 3年以上 | 大专 | 食宿面议

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    • 五险一金
    • 带薪年假
    • 领导好
    • 员工生日礼物
    • 人性化管理
    • 包吃包住
    • 技能培训
    • 年度旅游
    • 岗位晋升
    • 管理规范
    国际高端酒店/5星级 | 500-999人
    发布于 04-18
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    岗位职责 1.负责中餐厅,落实各个时期的工作任务。 2.制定中餐厅服务工作规范及工作制度并确保实施。 3.协助餐饮部经理制定各项餐饮推销计划与策略。 4.监督员工按照规范标准对客服务,对员工进行绩效评估,实施奖惩制度。 5.处理宾客的投诉,不断改善服务质量。 6.抓好设备设施的维修保养,严格物资管理制度,做好餐厅安全和防火工作。 7.根据季节差异、客源情况为厨房制定特色菜单提供建议。 岗位要求 1.高中以上文化程度;5年以上同岗位工作经验; 至少熟练掌握一门外语。 2.精通中餐的业务知识,熟练掌握中餐的技能技巧; 3.具有较强的社会活动能力、组织领导工作能力和实际工作能力;善于调动中餐部各级管理人员的积极性。 4.具有食品原料学、烹调学、食品营养卫生和粤菜管理等方面的专业知识熟悉中餐食品原材料采购、储藏和厨房生产、中餐厅服务全过程,善于安排各个环节的工作,能保证中餐管理的协调发展。 5.具有中餐食品原材料加工、中餐成本核算方面的知识。掌握各种产品配方 ,各种食品原材料出料率标准,控制产品质量和成本消耗。
  • 上海-闵行区 | 5年以上 | 本科 | 食宿面议

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    • 五险一金
    • 免费班车
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 技能培训
    • 人性化管理
    • 提供宿舍
    • 有停车位
    • 美味工作餐
    国际高端酒店/5星级 | 500-999人
    发布于 04-18
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    岗位职责 1.督促酒店建立健全会计核算制度,检查会计制度的执行情况,对会计核算工作的质量进行监督。 2.督促酒店建立健全财务管理制度,完善财务监督机制,检查酒店执行国家财经法律、法规、制度及遵守财经纪律情况,对财务活动的合法性进行监督。 3.审核酒店拟订的年度财务预、决算方案,资金使用和调度计划,筹资、融资和投资计划,利润分配或弥补亏损方案。 4.对酒店产权转变、资产核销、资产重组、对外投资、债务担保、资产抵押等重大财务活动的决策程序和实施执行情况进行监督。 5.审核酒店财务报告,评价和报告其经营管理业绩。与财务经理一起,共同对财务报表和报告的质量负责。 6.与财务经理联合审批规定限额范围内的公司经营性、融资性、投资性(对外、对外)支出;对酒店授权范围内的贷款担保事项负责。 岗位要求 1.财务管理、会计、金融相关专业、大专及以上学历; 2.具有5年以上财务负责人工作经验,3年以上5星级及以上国际品牌酒店财务相关岗位工作经验,熟悉酒店财务管理模式; 3.通晓财务、会计、金融、税务知识、掌握法律相关知识,具备基本计算机应用知识。 4.熟练运用OPERA系统、 Infrasys 、Birch、Iscala财务软件。 5.具有一定的外部关系协调和统筹管理能力。 6.良好的团队领导力、协作能力,优秀的沟通、分析能力,对企业忠诚度高,抗压能力强。
  • 上海-宝山区 | 5年以上 | 本科 | 食宿面议

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 管理规范
    • 人性化管理
    国际高端酒店/5星级 | 1-49 人
    发布于 04-18
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    Pre-opening project in Shanghai Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts and Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong. PRINCIPAL RESPONSIBILITIES: • Inventory – Working closely with GM, manage group and transient availability on a daily basis. • Pricing – Manage Retail Pricing, Promotion identification and crafting, Corporate and Group pricing, Support catering and function space (if any) pricing. • Forecasting and Budgeting – Responsible for generating the Transient and Group forecast and executing the annual Budget process. • Business and market acumen – Responsible for executing the weekly R.O.M.E remotely, regular interaction with stakeholders to ensure market response agility, month-end critique to above property and property stakeholders. • Analysis – Responsible for Business Evaluation, Market Research, Market share analysis and providing corresponding analytical reports to property and above property stakeholders. • Reporting – reports revenue management effectiveness metrics to key stakeholders. • Systems – Systems setup, performance optimization, maintenance on a regular basis. Rate and promotion loading, inter-system efficiency. • Training – Revenue Management related training to hotel stakeholders. REQUIREMENTS: • Minimum of 5 years in the Revenue Management discipline in the hospitality industry. • Pre-opening experience is preferred. • A minimum of Bachelor’s Degree in related fields is required. • Business level proficiency in written and spoken Mandarin is required. • Business level proficiency in written and spoken English is required.
  • 上海 | 8年以上 | 大专 | 食宿面议

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 管理规范
    • 人性化管理
    国际高端酒店/5星级 | 1-49 人
    发布于 04-18
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    上海地区筹备酒店项目 朗廷酒店集团(Langham Hospitality Group)是一家全球性酒店集团,旗下品牌包括朗廷酒店及度假村(The Langham)和康迪斯酒店及度假村(Cordis),以及Ying'nFlo。在全球四大洲的主要城市拥有酒店。它是香港房地产开发公司鹰君集团(Great Eagle Holdings)旗下的酒店管理公司。 岗位职责: 1、负责客房部的整体经营和运作。 2、负责控制部门成本及各项费用。 3、根据品牌运营标准,随时对房间和设施设备及各项物品进行检查。 4、制定部门的年度预算及年度工作计划。 5、检查客房部的设施和管理,抽查及提升本部门整体工作质量及工作效率。 6、组织编制部门工作程序及工作考评。 7、负责搭建客房部团队,参与部门人才培训与发展。 岗位要求 1、具有豪华品牌工作经验优先。 2、具有酒店筹开经验优先。 3、有2年以上同星级、同岗位管理工作经验。 4、熟悉客房部专业知识,熟练使用电脑。 5、掌握熟悉客房管理、服务流程和质量标准。 6、具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。
  • 上海 | 经验不限 | 大专 | 食宿面议

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 管理规范
    • 人性化管理
    国际高端酒店/5星级 | 1-49 人
    发布于 04-18
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    Pre-opening project in Shanghai Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts and Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong. PRINCIPAL RESPONSIBILITIES: Conduct a comprehensive analysis of training needs across all departments within the hotel. Develop and present the annual training plan, including objectives, target audiences, and expected outcomes. Ensure the training plan aligns with the hotel's strategic objectives and business needs. Establish and monitor the annual training budget, ensuring cost-effective utilization of resources. Negotiate and manage contracts with external training providers, if applicable. Organize and facilitate training sessions, workshops, and activities to enhance employee skills and knowledge. Develop training materials, including course outlines, PowerPoint presentations, and handouts. Ensure training programs adhere to group standards and best practices. Maintain accurate records of training activities, including attendance, completion rates, and feedback. Design and deliver training programs for employees at different levels, from entry-level to senior management. Conduct leadership training to develop and enhance leadership skills among managers and potential leaders. Oversee talent development programs, including identifying high-potential employees and designing career development paths. Foster a learning culture that encourages continuous improvement and knowledge sharing. Create an inclusive work environment where employees feel valued and motivated to develop their skills. Promote the hotel's corporate culture through training sessions and activities. REQUIREMENTS: • Minimum of 3 years in the Learning & Development discipline in the hospitality industry. • Pre-opening experience is preferred. • A minimum of Bachelor’s Degree in related fields is required. • Business level proficiency in written and spoken Mandarin is required. • Business level proficiency in written and spoken English is required.
  • 上海 | 8年以上 | 本科 | 食宿面议

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    房地产综合开发 | 2000人以上
    发布于 04-15
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    岗位职责 1、为酒店总经理提供专业、有力的支持,以达到经营战略目标。 2、带领部门团队执行总部对酒店的经营预算要求。 3、同收益经理一同制定市场推广战略和促销活动。 4、通过发展并实施销售市场推广策略达到收益目标。 5、根据外部环境可能对销售产生的因素,制定不同的方案。 6、根据市场变化趋势,寻找竞争优势,提高市场份额。 7、分析市场机会,制定具体目标,发展并有效实施策略和计划。 8、根据酒店的住房情况,评估市场机遇,并协助其他部门(如:餐饮部等)宣传和推广促销活动。 9、评估、掌握市场动态和趋势。 10、制定销售目标,对于与实际完成销售任务的差额,如何采取补救措施。 11根据客户的需求,不时向客户更新酒店优惠政策。 12、针对特殊客户群体制定特殊的市场销售方案。 13、有效管理时间。 14、分配销售市场、划分客户类型。简而言之,把时间管理概念有效灌输给销售、预定的同事。 15、维护客户关系,了解客户需求,掌握服务技能、销售沟通技能,做好客户反馈。 16、通过对酒店销售人员的培训、引导,提升住房率,给酒店带来收益。 17、通过对销售人员的培训、引导,制定相应的规则,使团队销售潜力发挥到最大,建立荣誉感,提升忠诚度。 18、与总经理、部门经理和客户保持良好的沟通。 19、能够为客户呈现良好的酒店介绍及描述。 岗位要求 1、具备优秀的销售技能和技巧。 2、通过探讨和聆听,具备善于发掘客户需求的能力。 3、具备果断、自律的性格 4、具备高度的自信心,工作的热情和主动权。 5、擅长交际 6、擅长与不同的人打交道 7、懂得运用心里学技巧 8、具备销售的相关经验 9、酒店同类品牌相关经验的优先
  • 全国 | 5年以上 | 大专 | 食宿面议

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    • 五险一金
    • 技能培训
    • 人性化管理
    • 领导好
    • 包吃包住
    • 年底双薪
    服务式公寓 | 2000人以上
    发布于 04-18
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    岗位职责 1. 独立负责单体公寓的日常经营和运作,包括客房、前厅、工程、财务及采购等各项职能工作; 2. 确保部门成本及各项费用,得以良好的控制,对公寓的经营结果目标及各项满意度负责; 3. 根据酒店的运营标准,随时对房间和设施设备及各项物品进行检查和更新;  4. 制定部门的年度预算,并确保部门的经营费用控制在预算之内;  5. 负责与行政、供应商及外部人际关系的维护; 6. 协助完成公寓新项目开发及拓展任务;  7. 协助完成部门人才培养。 任职条件 1.大专以上学历,英语口语熟练。  2.有5年以上同品牌星级酒店客房或前厅管理工作经验,客房管理背景优先考虑。  3.熟悉客房部专业知识,熟练使用电脑;有一定工工程经验,同时具备前厅部岗位工作经验。  4.掌握熟悉酒店管理、服务流程和质量标准。  5.具有组织协调能力、应变能力、适应能力、经营能力以及文字表达能力。  6.后续能接受全国以及海外外派。  请注意:您的简历信息将会被我们转发到我们的第三方招聘系统进行流程使用。我们会采用合理的安全措施来保护您的个人数据安全,如您继续申请该职位,即表示您已知晓并认可我们的操作。
  • 中厨厨师长

    1.5万-2.5万
    上海-长宁区 | 10年以上 | 中专 | 食宿面议

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 管理规范
    • 员工生日礼物
    • 丰厚年终奖
    • 技能培训
    • 岗位晋升
    • 年底双薪
    国际高端酒店/5星级 | 100-499人
    发布于 04-16
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    【岗位职责】 1、主要负责粤菜出品,监督中厨房、宴会厨房工作,控制所有设施及成本,增加餐饮部的利润。 2、负责所有中餐的准备、烹饪及装饰工作,以达到最高的质量标准。 3、检查存货及成品。 4、检查所有食品的准备情况、 5、清楚所有食品的配料、技巧、烹饪方法及设备等方面的知识。 6、研究当地餐饮市场,极积开创新菜,能自主研发相关粤菜新产品并制定相应的标准。 【岗位要求】 1、10年以上知名酒店粤菜餐厅工作经验。 2、懂得成本核算,食物原料及食品营养知识。 3、有丰富的技术及行政经验,能配合行政总厨保证中餐菜品的创新和品质。 【其他】 如有需要,可提供本酒店的标间客房1-2人员工宿舍(具体住宿待遇以面试结果为准)。
  • 上海-长宁区 | 2年以上 | 学历不限 | 食宿面议

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 04-18
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    岗位职责 我们向您敞开大门 在凯悦,我们为您职业生涯的每一个阶段打造舒适的职场体验。 我们培养好奇心,帮助您学习新技能,支持您的个人和职业发展。 通过尝试新的角色,新的就职机会来规划您的职业旅程。 在这里,大门永远向您敞开,令您拓展视野。 您会在此与我们一同探索前所未有的事业发展机会。 职位描述 冒险精神,轻松自在,享受当下
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