岗位职责： 1.在酒店总经理的带领下，负责酒店的经营管理，领导各部门伙伴完成酒店的各项计划目标，对酒店的经营目标和计划负责； 2.负责酒店运营期间的市场开发和客户维护，确保酒店的 RevPar、GOP 等达到公司的预期目标； 3.根据季节性变化和酒店周边市场环境，确定确实有效的经营策略并执行； 4.宣传亚朵企业文化，使企业文化落地实施； 5.负责酒店人事工作，管理好伙伴档案、做好酒店人才盘点工作； 6.关心伙伴生活，定期组织伙伴团建，并做好伙伴沟通工作； 7.妥善处理酒店内突发事件； 8.协助酒店总经理进行培训，维护伙伴关系； 9.完成公司及上级交办的其他工作。 任职要求： 1.工作细致、有责任心； 2.有服务意识和拼搏精神，有酒店销售的经验； 3.熟练使用邮件办公，具备基础财务知识； 4.认同亚朵企业文化；

职责描述： 1、全面负责酒店日常运营管理工作； 2、负责酒店员工管理，贯彻公司的企业文化和管理制度，营造良好的工作氛围； 3、妥善处理酒店内突发事件。 任职要求： 1、热爱酒店行业，性格开朗，沉稳干练，对服务及品质有高要求； 2、具备中高端连锁酒店门店筹备及全面运营管理经验，熟悉酒店各部门服务及管理流程； 3、具备敏锐的市场感知及客户开发能力； 4、可接受区域内调派。

【岗位职责】 1、直接负责礼宾部的工作。 2、对酒店的宾客提供礼貌专业的服务；协助重要宾客的入住和离店。 3、管理行李房，确保所有的行李有行李标签并且安全存放在合适的位置。 4、负责所有的特殊事情和酒店服务的有关信息的公告。 5、确保工作区域内的所有设备处于良好工作状态。 6、参与员工的培训工作。负责员工的日常培训，制定培训计划。 7、宾客有要求时，为预计离店的宾客安排出租车、机场班车的服务。 【岗位要求】 1、大专以上学历 2、身体健康，品貌端正，形象气质佳。 3、优秀的组织管理能力。 4、优秀的交际能和沟通技巧。 5、善于同宾客交往、沟通，处理周到、果断，能独立处理各种投诉。

SCOPE 范围 · Oversee the running of daily operations of Laundry and Uniform and Linen. 统筹管理洗衣房、制服和布草房的日常运作。 · Control the standards of Linen and Uniform. 制定布草和制服的标准。 · Supervise all Guest laundry and House laundry & linen 监督所有客衣和内部洗衣和布草。 · Supervise the laundry plant’s operation 监督洗衣房、洗衣厂的正常运营。 PRINCIPAL RESPONSIBILITIES主要职责 Guest Related 与宾客相关事务 · Ensure all team members provide 5-star hotel & Brand standards at all times. 监督所有团队成员在任何时候都提供五星级酒店及品牌标准。 · Responsible for daily operation of laundry plant and uniform room. 负责洗衣房和制服房每日运作。 · Responsible for all the uniform, guest laundry. 负责所有的制服和客人洗衣。 · Act with integrity, include being honest while still maintaining the confidentiality of information where required and consistent with hotel’s policy. 为人正直，诚实，当需要时能够遵守保密制度，与酒店政策相一致。 Colleagues Related 与同事相关事务 · Maintain good working relationship with all colleagues and other departments. 与同事之间以及其它部门维持良好的工作关系。 · Provide friendly, courteous and professional service at all times. 在任何时候都能提供友好、礼貌和专业的服务。 · Report to duty wearing the correct uniform and well groomed as per hotel standard. 确保酒店制服符合酒店仪容仪表的标准。 · Attend trainings and meetings as required. 参加培训和会议。 · Report for duty punctually. 按时上班。 · Conduct the orientation and training for all new and existing colleagues from Laundry and uniform, including on the job training sessions when required. 组织新老员工的培训和定位，制定培训课程。 · Assist in the building of an efficient team of employees by taking an active interest in their welfare, safety, training and development. 积极关注员工的福利、安全、培训和发展，协助建设一支高效率的队伍。 · Attend to grievances of all colleagues and report to Executive Housekeeper for future action. 处理同事的矛盾，并报告给行政管家。 Finance Related 财务事务 · Report Monthly Laundry Productivity as well as the chemical report. 汇报酒店每月的干洗效率及化学报告。 · Report Monthly Guest Profit and Loss. 汇报每月的盈利亏损。 · Monitor the monthly budget and advise the Executive Housekeeper on the rate of condemned and unaccounted losses. 监督每月的预算盘点，将报废量上报行政管家。 · Responsible for annul budget preparation for uniform and linen (Rooms linens and F&B linen). Make recommendations on any linen/uniform changes for the following year. 负责制服和布草房（客房布件和餐饮布件）的年度预算编制。为预算的布草/制服房的动向提出建议。 Operations/Process Related 流程操作事务 ·  Control and supervise daily operation of laundry and linen room. 控制和监督洗衣房和布草房的日常运作。 ·  Supervise all colleagues ensuring courteous and prompt service is provided at all times. 监督所有同事在任何时候都提供及时周到的服务。 · Conduct periodic inspections throughout laundry and U & L to ensure the standards are maintained. 对各洗衣房、制服和布草房进行定期检修，以确保其维持标准。 · Ensure the correct procedures are followed. 确保所有流程的正确使用。 · Responsible for the inventory of linen and uniform, conduct the stock take procedures, and produce results to rooms and F&B. 负责布件和制服的库存盘点，并上报给房务部和餐饮部。 · Maintain accurate records of all linen and uniforms, which has been condemned. Make checks to ensure condemned items are not useable. 记录布件和制服的报废，再次检查报废物品是否可再次利用。 ·  Assure all furniture within the whole hotel premises is in good condition. 确保酒店内所有家具的良好使用状态。 ·  Assess the priority needs for replacement of wear and tear in Uniform and linen within the hotel. 评估酒店内优先需要更换的制服和布件损坏。 · Maintain a good relationship with outside Uniform and Linen suppliers ensuring standards are met. 与制服及布草供应商保持良好的合作关系，确保符合酒店标准。 · Maintain a good relationship with Laundry contractor ensuring quality and standards are met. 与干洗承包商保持良好的合作关系，确保符合其质量和标准。 · Maintain standard of all linen requirements for both Rooms and F&B. 维持房务部和餐饮部对所有布件要求的标准。 · Conduct book-keeping, record keeping, filing of all purchase items and specification 进行簿记、记账、登记所有采购物资和规范备案。 ·  Maintain both Uniform room and laundry plant fixtures and facilities to the required standard, report all maintenance and repairs to Engineering and follow up as required. 按照酒店标准维护制服房、洗衣房的装置和设施，将维修保养报告给工程师并跟进。 · Ensure both Laundry plant, Uniform room are always tidy and well cleaned. 确保洗衣房和制服房始终整洁干净。 Leadership and Sustainability Related 领导和扩展事务 · Able to propose new ideas to improve overall operation.能够提供新思路以提高整体运作。 · Liaise with various Department on inventory schedule and direct supervise. 针对库存计划与各部门进行联络和直接监督。 · Responsible to order linens required to ensure there is always an adequate supply and sufficient stock within the operation. 负责根据布件的要求进行订购，确保在日常运作中有充足的供给和足够的库存。 · Supervise and control the daily manpower requirements to cope with workload. 监督日常工作需求，管理人员流动。 · Ensure that colleagues complete their workloads as scheduled and provide assistance during peak periods.确保同事们完成计划内的工作量，并在高峰期提供协助。 · Monitor productivity of all employees. Oversee the preparation of the rosters for supervisor and colleagues.监督所有员工的工作效率，审查并为主管和同事编制名册。 · Discuss with the Executive Housekeeper on an ongoing basis the overall situation of Laundry and Uniform quality, cleanliness, service, staff moral and the reputation of the Hotel. 与行政管家商洽洗衣房和制服房的整体情况，包括制服的质量、整洁、服务以及员工动态和酒店声誉等总体形势。 Others 其他事务 · Coordinate with Engineering Department on all machinery maintenance. 协调工程部对所有机械的维护。 · Adhere to the hotel’s Rules and regulations and in particular the Policies and Procedures relating to Fire, Hygiene, Health and Safety. 遵守酒店的规章制度和政策，涉及消防、卫生、健康和安全。 · Carry out any other reasonable duties as required by management. 执行任何管理层委托的的工作。 The above job description may be amended from time to time with mutual agreement and you may be required to perform any duties deemed necessary by the Management. 上述职位描述在双方协商的基础上可以进行修改和补充，您可能需要执行任何管理层委托的工作。 REQUIREMENTS 职位要求 Education 教育学历 · High School Diploma or above 高中或以上学历 Experience 经验 · At least five years working in Hotel Industry and two years in Supervisory level. 至少5年酒店相关工作经验及2年管理工作经验。 Attitude 态度 · Active listener and responsive to associates.积极聆听和响应他人。 · Shows respect and patience with others.尊重他人，富有耐心。 · Open to ideas.思想活跃。 · Proactively demonstrates hospitality in all internal and external guests interactions. 主动热情好客对待内部和外部的客人。 · Independent and flexible, able to work under pressure.独立灵活，能够在压力下工作。 · Team player and able to develop sound working relationships with subordinate. 具有团队精神，能够与下属团结合作。 ·  Actively pursues learning and self- development to enhance personal professionalism. 积极学习和自我发展，提高个人专业水平。

工作内容：清洗菜品、配菜、菜品烹饪、给员工打菜。 任职要求：45周岁以下，身体健康，手脚麻利。 福利待遇：包吃住，节假日福利。

1.根据中心提供的就餐人数，做好食材准备及加工； 2.负责食堂菜谱，每周完成菜谱计划及公示； 3.负责食材验收，严格按照采购需求进行验收并签字确认； 4.负责库存食材管理，定制定位摆放，做好出入库登记，做到先进先出，无过期食材； 5.负责现场卫生管理，就餐区、操作区、储藏间卫生定期清理，地面无积水、油污、杂物，设备干净整洁，组织完成卫生清理，一月至少一次大扫除； 6.负责菜品安全、操作安全，指导帮厨安全使用设备，不得违规操作，菜品不合格、过期食材严禁加工食用； 7.负责食品留样管理，留样柜干净整洁无杂物，按规范做好食品留样工作并做好留样台账登记； 8.负责现场管理，就餐员工必须凭打卡、餐券就餐，严禁打人情饭、违规就餐； 9.负责食品用具消毒，食品用具有专人保管，不乱用、混用，定期做好清洗、消毒工作； 10.负责用电、用气安全，严格按照操作规范使用，严禁违规操作；

【岗位职责】 1.负责门店质量检查工作，每日按不同时间、不同部门、从员工到经理、从前厅到出品对门店进行巡回督导、检查； 2.以事实为依据，以规章制度为准绳，采用不定时的检查方式在门店进行劳动纪律、仪容仪表、环境卫生、服务质量、出品质量、工作完成情况全方位检查； 3.作详细检查记录，发现重大、紧急问题后及时通知部门领导，及时解决整改； 4.对质检结果负责，出具质检奖罚通知单，对质检整改情况进行复查； 5.将每日质检记录整理汇总后上报； 6.汇总，分析质检通知单，并能提出合理化建议，报质检副总； 7.参加门店每月一次的质量分析会。 8.完成上级布达的工作指令及其交办的其它相关工作。 【岗位要求】 1.熟练餐饮所需质检的流程及制度； 2.工作认真、细心，可以独立完成； 该职位为项目储备，项目地点为山西太原、广东珠海、浙江杭州、陕西西安

工作职责: 一、负责中端连锁酒店分店内部管理工作 1、分店内部团队管理，包括工作安排，培训，团队激励； 2、分店内部人事管理，包括店员招聘，薪酬设定，表现评估，晋升，淘汰； 3、 负责商圈分析，组织分店进行宣传，销售等工作； 4、分店服务水平提升； 5、分店财务管理，包括财务数据分析，物品采购计划，现金流管理等； 6、分店客房管理，通过流程保证客房卫生水平和客房清洁速度；管理好布草使用和仓储； 7、分店前厅管理，保证前台接待人员办理入住和退房的效率，给予客户热情友好的服务印象； 8、负责老店的工程维修或新店的筹建工作。 二、负责分店外联工作 1、负责分店销售宣传工作，拓展附近商圈潜在客户，拉升入住率； 2、负责分店当地政府关系的维护，新店筹建的相关证照办理等等； 3、与总部沟通协调工作，包括价格调整，相关支持申请等等。 任职资格: 1、年龄25-38周岁，大专以上学历，踏实有上进心，执行力强; 2、熟悉酒店运营管理，有至少2年以上酒店运营管理经验； 3、有较强的沟通、计划、组织、协调决策和综合判断能力； 4、有良好酒店服务意识，善于管理团队，具备较强的营销能力、有激情事业心强，能接受全国外派。

岗位职责 1、酒店产品设计； 2、酒店广告文案与软件的撰写与发布； 3、负责酒店各大网络渠道推广维护与更新； 4、会员体系维护及实施； 5、参与各类媒体的酒店评选活动，并制定相应计划及目标。 6、依照酒店的市场目标，策划及开展市场营销活动，品牌合作，及其它新闻活动，确定具体目标市场并通过公关策略打入这些市场。 7、代表酒店与媒体联系，策划媒体活动，邀请合适的媒体及嘉宾进行体验。维护及拓展平台及KOL关系，以促进良好的安隅品牌形象。 8、酒店伴手礼、周边产品的开发。 岗位要求 1、大专以上学历，3年以上工作经验，市场营销、会展策划、新闻传播学、广告学、市场策划等相关专业及有酒店和广告策划工作经验优先； 2、有互联网运营经验，有自媒体和微信公众号经验者优先； 3、有丰富媒介资源和良好媒体关系者优先; 4、有较强的沟通能力、积极主动，思维开阔、责任心较强及有团队协作精神； 5、有较强的观察和应变能力，优秀的人际交往和协调能力，较强的社会活动能力; 6、有较强语言表达能力强，文笔出色，形象气质佳，有极强的应变能力，能够在公关活动中进行富于感染力的演讲及对外沟通能力和谈判能力; 7、了解电子商务，大众传播，平面创意和具有创新性的写作与编辑能力; 8、具备一定广告营销、市场营销知识，及一定的对广告的审美观及评判能力; 9、个性积极主动，工作认真负责。

负责餐饮管理工作，制定目标计划。并带领团队执行完成上级下达的任务。

1、在厨师长安排下，负责各种菜肴的加工制作，保证食品质量。 2、严格遵守作息时间，不擅离职守，不脱岗，不窜岗。 3、严格执行《食品卫生法》，作好食品卫生，保证无过期变质食品。 4、厨师上岗必须工服穿戴整齐，厨房内不得吸烟。 5、擅长徽菜 6、服从厨师长调动，维护好厨房器具，作好餐前餐后各项工作。

1、有2年以上品牌奶茶店工作经验 2、独立出品奶茶、并负责品控

1、有较强的咖啡出品能力 2、有三年以上咖啡店运营管理经验优先

·       job overview职位概述 ·         Assist in human Resources in operations of staff canteen, including menu planning and costing. ·         Organizing special events, developing new dishes, maintaining food quality standards and comprehensive product knowledge. ·         协助人力资源部运营管理员工餐厅，包括菜单计划和成本核算， ·         组织特别活动，开发新菜，了解食品质量标准和关于产品的综合性知识。 ·         Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.   ·         遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。 At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to: ·     Be charming by being approachable, having confidence and showing respect. ·     Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done. ·     Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. 在洲际酒店及度假村®，我们希望宾客感觉风格独特、时尚现代和深入洞悉，这意味我们需要你： ·     亲切、充满自信、体现尊重来展现富有魅力的你。 ·     理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好，保持专注当下。 ·     见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻，做到令人难忘。 Duties and Responsibilities工作职责 ·         Drive the business ·         积极推动酒店生意 ·         Participate in the planning and costing of menus ·         参与菜单的计划和成本核算工作。 ·         Develop and write standard recipes ·         制订并编写标准菜谱。 ·         Develop new dishes and products ·         开发新菜和新产品。 ·         Ensure that outstanding culinary technical skills are maintained ·         确保优秀的餐饮技巧得以保持。 ·         Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets, and current trends and make recommendations for appropriate adjustments to kitchen operations accordingly ·         保持对产品的综合性知识的了解，包括配料、设备、供应商、市场和当前趋势，并相应的建议厨房运作部进行适当调整。 ·         Monitor the implementation of quality management systems. ·         监督质量管理体系的实施。 ·         Assist in the preparation and monitoring of the accounts of the unit/outlet. ·         协助准备及管理部门财务。 ·         Assist in the preparation and management of the unit/outlet budgets. ·         协助准备及管理部门预算。 ·         Monitor, analyse and report variations from the budget. ·         管理、分析及报告预算差异。 ·         Assist with the preparation of performance report for the unit/outlet. ·         协助准备部门工作表现报告。 ·         Assist with ratio analysis. ·         协助比率分析。 ·         Prepare budgets for purchases. Establish economical order quantities. ·         准备采购预算，建立经济的订购数量 ·         Develop stock control procedures. Monitor the implementation of stock control procedures. Prepare and interpret stock reports. Purchase stock/inventory according to purchasing procedures and specifications. Handle and store stock according to stock control procedures. ·         发展库存管理程序，管理及实施库存管理程序，准备及解释库存报告，依照采购程序及明细采购及库存，根据库存管理程序管理及储存物品。 ·         Coordinate work operations within Cafeteria. Assess work operations and prepare plans to implement change when required. ·         协调员工餐厅内部运作程序，根据需要评定运作程序并制订计划。 ·         Coordinate between other department/units. ·         协调与其他部门关系。 ·         Adhere to FSMS, GEM requirements and brand standards. ·         遵守FSMS和GEM检查规范与品牌标准。 ·         Be aware of duty of care and adhere to occupational health and safety legislation, policies and procedures. ·         执行健康及安全法规、政策及程序。 ·         Initiate action to correct a hazardous situation and notify supervisors/managers of potential danger. ·         采取行动排除危险情况，并通告危险隐患。 ·         Adhere to the hotel’s security and emergency policies and procedures. ·         执行饭店安全及紧急情况政策及程序。 ·         Be familiar with property safety, current first aid and fire emergency procedures. ·         熟悉饭店安全、急救及消防紧急表况程序。 ·         Log security incidents and accidents in accordance with hotel requirement. ·         根据饭店要求记录事故及意外事件。 ·         Prevent and resolve grievances. Counsel associates and prevent work related problems. Resolve disputes. Discipline associates. ·         预防及解决员工积怨，指导员工并避免工作问题，解决争端，执行员工纪律程序。 ·         Maintain a hygienic kitchen ·         保持厨房的卫生。 ·         Clean the kitchen and equipment ·         清洁厨房和设备。 ·         Maintain personal hygiene ·         保持个人卫生。 ·         Supervise and Training of assigned employees ·         管理和培训属下员工。 ·         Recruit associates. Prepare staff rosters. Facilitate multiskilling. Maintain up-to-date staff records. ·         招聘员工，安排员工排班，促进员工多技能培训，保存最新员工记录。 ·         Works with Asst. Director Human Resources in manpower planning and management needs ·         和人力资源总监一起进行人力规划和管理需求。 ·         Works with Asst. Director Human Resources in the preparation and management of the Department’s budget ·         和人力资源总监一起编制和管理部门预算。 ·         Ensure all reporting and servicing deadlines are met in a timely basis. ·         保证所有报告及服务按时完成。 ·         Carry out other tasks as directed by your supervisors. ·         完成上级交待的其他工作。 aCCOUNTABILITY责任范围 Number of employees supervised – 管理的员工 Direct    Staff Canteen Attendant / Chef/ Demi Chef de Partie/Chef de Partie 直接        厨师主管， 厨师领班，厨师，厨房帮工 Indirect         NA 间接        无 Annual Operating Profit/Payroll Budget – 年度经营利润和薪金预算 ·         Department Budget and Headcounts ·         部门预算和雇用员工   Key Metrics – 主要绩效指标 ·         Departments Budget ·         部门预算 ·         Managing Food Cost ·         管理食品成本 ·         Employee Satisfaction Survey ·         员工满意度调查 Decision Making Responsibilities (Decision Rights) – 决策职责(决策权) ·         Department Budget ·         部门预算 ·         Food Cost ·         食品成本 QUALIFICATIONS AND REQUIREMENTS任职要求 Required Skills – 技能要求 ·         Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. ·         完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。 ·         Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency. ·         持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。 ·         Problem solving, reasoning, motivating, organizational and training abilities. ·         具有解决问题，推理，号召，组织和培训能力 Qualifications – 学历 ·         Diploma or Vocational Certificate in Culinary Skills or related field. ·         餐饮技能或相关专业的大专学历或职业证书。 Experience – 经历 ·         3 years experience as a chef including at least 1 year in supervisory capacity or an equivalent combination of education and experience. ·         3年厨师工作经历，包括1年的管理经验，或与此相当的教育和相关工作经验结合的背景。

Job Summary – (Role Summary) 工作概述﹣(职位概述) Assist with the processing of invoices and statements. 协助处理账单和对账单 Essential Duties and Responsibilities – (Key Activities of the role) 主要职责﹣(职务的主要工作) ·         Assist in the timely billing of accounts 协助及时发送账单。 ·         Maintain a filing system for account receivable records 执行应收帐款的登记系统。 ·         Assist in balancing daily transfer to city ledger and post, edit and update to accounts receivable system 协助处理每日结清挂帐及登帐工作，整理并更新应收帐款系统。 ·         In the absence of the Account Clerk, handle correspondence and queries regarding city ledger accounts 在会计文员缺席时，处理有关挂账账户的账目往来和询问。 ·         Assist in the reconciliation of accounts 协助核对账目。 ·         Respond to and resolve account queries 回复和处理账目的询问。 ·         Collate suppliers documentation for processing 核对供应商的各类单据以便进行财务处理。 ·         Ensure all invoices have the appropriate documentation attached and approvals prior to processing 在处理发票前应确保所有发票均附有相应的审批单据。 ·         Process all invoices and statements 处理所有发票和账单。 ·         Record and process payments of goods and services 记录并处理各类产品及服务的付款工作。 ·         Maintain a filing system for accounts payable records 执行应付帐款的登记系统。 ·         Maintain clear lines of communication with outside companies to ensure timely and accurate supply of goods and services 与外部公司保持有效沟通，确保所需产品和服务能够及时、准确的提供。 ·         Check arithmetic accuracy and invoices 核对数字的准确性和发票。 ·         Assist in reconciling the weekly purchase log 協助核对每周的采购账目。 ·         Prepare cheque run for approval on a weekly basis 每周准备所需使用的支票并提交审批。 ·         Reconcile supplier statements with established records and report any discrepancies 根据现存记录核对供应商的单据并跟踪处理发现的出入。 ·         Assist in maintain the batch register and balance daily to general ledger 进行帐目分类登记及每日总帐的平帐工作 ·         Assist in preparing the accruals journal at month end for regular suppliers and delivery dockets not paid 協助准备月底常规供应商的分类帐目及尚未付款的送货单。 ·         Calculate travel agent commissions 核算旅行社佣金。 ·         Aid in the preparation of the travel agents cheque listing 帮助编制旅行社支票付款表。 ·         Use finance computer programs 使用财务电脑软件。 2.   REQUIRED QUALIFICATIONS 资格 Required Skills – 技能要求 ·            Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。 ·            Proficient in the use of Microsoft Office 熟练使用微软办公软件 ·            Able to read and write English 具有读写英语的能力 Qualifications – 学历 ·            High School or Vocational Certificate in Accounting, Business Management or related field. 具有高中或会计，商业管理或相关领域的职业证书。 Experience – 经验 ·            1 year related experience or an equivalent combination of education and work experience   一年相关的工作经验或与此相当的教育和相关工作经验结合的背景

1.严格执行安全制度，并按操作规范进行操作，确保人身和系统设备的安全。 2.实时监控高、低压配电间和变压器间配电设备的运行状态，发现异常及时采取措施，定期对设备检查、维修、保养，确保正常供电。 3.做好动力、照明等电气设备的维修保养工作，保证电气设备、照明灯具等的正常使用，不能排除故障的要及时上报。 4.各项电气工作要严格做到：安装安全，使用正确，维修及时，拆卸彻底。 5.负责定期检查移动及半移动电具的安全绝缘，用具每半年进行一次耐压试验。 6.认真做好值班工作日记和设备运行记录。

1.      To assist the Director of Marketing in administration and overall sales activity planning of the sales office. 协助市场销售部总监管理所有销售活动计划 2.      Supervise the sales managers and sales executives as well as sales office Clerical staff’s daily work. Responsible for the hotel’s sales activities 督导销售经理和销售人员以及销售办公室文员的日常工作 3.      Selling the hotel to Business and Leisure individual traveler, Business and Leisure group, Business meeting etc. 商务及休闲散客,商务及休闲团队,商务会议等的销售工作 4.      Assist the Director of Marketing on development and implementation of the annual marketing plan and sales target. 协助市场总监发展完成年度销售计划及销售目标 5.      Make joint sales calls with the sales staff to understand their training needs. 了解销售人员的培训需要并制定销售拜访 6.      Planning and development of an organized sales effort, such as sales blitzes, partnership in excellence … to solicit appropriate business which achieves the goals and objective of the hotel 计划及发展有组织的销售工作，如销售战，伙伴关系，征求适当的业务，以达到酒店的目标 7.      To attend overseas travel trade shows as agreed to in the sales and marketing 出席海外旅游业展览 8.      Develop an effective sales plan in plans and action format for all segments of the marketing mix with full input and commitment from your managers. 为所有的部门区域发展有效地销售计划和执行文件与全面投入市场组合和管理者给予的义务 9.      Ensure that individual sales manager’s goals are set and monitored as well as ensure performance on a monthly basis. 确保设定销售管理目标同时确保检测每月工作情况 10.   Recruit, select and prepare orientation and training of Sales Department personnel. 负责本部门销售人员的招聘，制定部门入职培训 11.   Ensure that procedures as specified in the S.O.P. are implemented and adhered to. 确保实施和遵守指定的S.O.P 12.   Hold daily sales briefings. 保持每天的销售简报 13.   Establish sales goals, both current and futures, for all personnel carrying direct sales solicitation responsibility. 建立当前和未来的销售的目标，对所有销售人员进行直接的任务给予 14.   Supervise office staff and implement sales procedures to ensure proper and prompt handling of all correspondence, maintenance of files and follow through with the worldwide sales offices. 监督办公室工作人员和销售程序，以确保实施适当和及时处理各种信函，文件维护及系统的存档并。与世界各地的销售办公室保持联系 15.   Coordination of sales activities with other departments, emphasizing a good rapport and good working relationship with the rooms and food and beverage departments. 协调与其他部门的销售活动，并强调与客房和餐饮部门保持良好的工作和合作关系

Works with superior in the preparation and management of the department’s budget. 协助上级准备和管理部门年度预算。 Assists in coordinating the preparation of the departmental annual budget. 协助管理部门年度预算。 Assists in monitoring and controlling departmental cost on an ongoing basis to ensure performance against budget. 协助督导部门成本管理确保达到预算要求。 Assists in the preparation of the hotel strategic plan, goals program, and Housekeeping Departmental Budget. 协助准备酒店战略计划、目标计划和部门预算。 Responsible for the smooth, efficient and professional operation of all Housekeeping areas. 负责维持客房稳定，高效及专业的运作。 Ensures that all procedures and policies are in place and followed. 保证各项措施和政策都被知晓及应用。 Conducts audit and controls on a regular basis. Communicates with accounting in case of any irregularities; and coaches and counsels associates whenever appropriate. 经常检查审计，与财务密切沟通以免帐务的混乱，在必要时采取措施训导员工。 Ensures good communications between the departments. 保证各部门之间的良好沟通。 Strictly follows bank-out procedures and cash handling procedures. 严格遵守银行程序和现金交易程序。 Ensure confidentiality of User Log-ins. Ensure that users are logged out when leaving the area. 确保在用户登陆时的密码保密性，用户离开时应退出系统。 Train and develop associates to the highest possible extent. Ensures that daily training is provided for technical, hospitality, communication, management, and organizational skills. 培训发掘员工的长处，确保每日的培训是以技术，仪态，沟通，管理和组织能力等方面组成。 Leads by example Provides a high-quality service and aggressive hospitality towards all customers. 给员工树立提供给所有客人热情、高质量服务的榜样。 Ensure that recognition programs for both guest and associates are in place and working. 确保所有提供给客人及员工的系统都运作正常。 Controls cost effectively to meet budget guidelines. Has control system in place for all controllable costs. 有效控制成本达到预算线，为所有可控制的成本制作成本控制系统。 Communicates with section heads about daily audits and controls, so all are informed about proper procedures. 与客房部各个分部门经理协作，正确的进行每日审控。 Initiates additional tasks to improve existing procedures and guest satisfaction 提供更多更高的服务提高客户满意度。 Resolves system problems and can operate the system manually. Can lead the associate through a down time. 在系统出现问题时能人工处理，领导员工度过难关。 Initiates monthly meetings in the department. Attend associate meeting, operations meetings, forecast meetings and sales strategy meetings 举办部门月会。参加员工大会，营运会议及其他相关的部门会议。 Always in the scene of action during high traffic times to assist the Housekeeping associates and to ensure smooth operations. 时常在现场帮助员工，确保酒店运营稳定。 Has plans and actions in place to meet goals and mission of the company and the hotel. 为完成酒店的目标制定计划并付之行动。 Be well groomed and conform with the hotel’s dress code. 着装打扮符合酒店要求。 Be highly visible during extraordinary events. 熟知酒店重要宴会。 Be familiar with sales strategies; communicate daily with reservation sales. 熟悉酒店销售战略，日常与预定销售良好沟通。 Develop a thorough knowledge about all brands in hotel portfolio. 掌握酒店资产下所有品牌的知识。 Know all frequent customers and be familiar with their special requests. Ensure that their needs are met. 熟知常客的喜好，并满足客人的特殊需要。 Be familiar with cultural differences and know correct behavior for each culture. Also know the different protocols and etiquette. 熟悉了解各种文化的区别和正确行为，并且了解各种不同的礼仪礼节。 Be knowledgeable about all emergency plans and know how to act upon them. 熟知酒店所有的紧急预案和执行程序。 Report any unusual occurrences immediately to the Executive Housekeeper or Director of Rooms. 把所有不寻常的状况立即报告给行政管家或房务总监。 At all times strive to represent hotel in the most professional and courteous manner. 随时保持酒店专业和热诚的待客之道。 Build and maintain positive relationships with all internal customers and guests in order to exceed their needs. 建立和维持良好的宾客关系并提供超越顾客期望的服务。 Take action to address these needs in order to exceed their expectations. 采取行动提供超越顾客期望的服务。 Create a positive hotel image in every interaction with internal and external customers. 为内外部客人创造一个良好的酒店形象。 Adhere to hotel brand standards. 坚持酒店的标准。 Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests. 建立和维护高水平的酒店产品和服务知识以便向客人解释和推荐酒店服务和产品。 Assist guests and escort them to locations within the hotel at their request. 帮助客人和陪同客人到客人要去的酒店区域。 Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs. 熟悉酒店的特殊活动和事件以便回答客人的询问。 Maintain current Hotel information to be able to provide information to guests. 熟悉酒店最进的相关信息以便随时向客人提供问询。  Training and develop to associates to the highest possible extent. Ensures that daily training is provided for technical skills, hospitality, communication, management, and organizational skills. 培训发掘员工的长处，确保每日的培训是以技术，仪态，沟通，管理和组织能力等方面组成。

1、在厨师长安排下，负责各种饭菜的加工制作，保证食品质量。 2、严格遵守作息时间，不擅离职守，不脱岗，不窜岗，保证食堂按时开餐。 3、严格执行《食品卫生法》，作好食堂卫生，保证无过期变质食品。 4、厨师上岗必须工服穿戴整齐，厨房内不得吸烟，未经许可不得以任何动用食堂物品。 5、服从厨师长调动，维护好厨房器具，作好餐前餐后各项工作

1、负责切配工序的日常管理工作。 2、正确使用和保管食品原材料。 3、向厨师长提供食品原材料申购单。 4、对领进的食品原材料进行验收。 5、负责加工切配工序的质量管理和成本控制。 6、对食品原材料进行加工切配。 7、按规格配齐每份菜单的主料和配料。 下一篇 8、正确保存各类剩余的原材料。

岗位需求： 1、中专及以上文化程度；1年以上同岗位工作经验。 2、以电工优先，对钳工、管工、空调、木工等知识有一定的了解，具备一专多能，动手能力强。 3、身体健康，能吃苦耐劳。 4、愿意在酒店行业长期发展。 5、持有低压电网证优先。

负责安徽合肥肥西山南镇长庄荷园餐厅菜品的制作。

”艺才生“管培计划，是艺龙酒店科技面向全能型职场新星设立的内部培养计划。由酒店总经理担任导师带教，艺才生将在酒店各个部门进行轮岗，从而全面了解酒店运营及管理。通过不断实践，积累经验，全方位提升，最快2年成为门店核心管理岗位-酒店总经理。 【职业规划】 1、完善的培训计划，快速提升能力； 2、一对一导师制，资深酒店总经理亲自担任职业发展导师； 3、定期轮岗，发现自身优势，全面自我发展； 4、晋升路径：分店部门基层轮岗>部门主管>部门经理>总经理助理>酒店总经理。 【薪资福利&职业前景】 1、享有行业竞争力的薪资+丰厚奖金/提成+六险一金+提供食宿； 2、2.5-3年全面提升自我，成为专业酒店经理人。

1.     The attached key areas, responsibilities and activities reflect the items considered necessary to describe the principal functions of the job identified and shall not be constructed as a detailed description of all the work requirements that may be inherent in the job. 所附的关键区域的工作内容及职责有必要阐述其主要职能而不是每天所有固有的详细工作要求 1.      To reflect the Mercure philosophy by providing the highest quality of service to our customers and employees. By always adopting a positive attitude and keeping the team spirit at the highest level 为客人和员工提供高水平的服务反映了美居酒店经营理念的要求。时刻拥有积极的工作态度和很强的团队合作精神 2.      To greet with a smile at all times to colleagues or guests anywhere in the hotel (front or back of the house) 任何时候在酒店的任何地方碰到同事或 客人都需要微笑着表示欢迎（酒店前台和后勤） 3.      To take pride in personal appearance for personal hygiene and uniform 对个人的仪容仪表及卫生和制服感到骄傲 4.      To  co-ordinate, in detail on the Restaurant / Banquet / food production, and all specific duties to employees under his supervision 同餐厅/宴会/食物生产协调详细情况，行政总厨和员工必须在他的管理下履行具体职责 5.      To check all set-ups for restaurant and banquet functions. Responsible for the correct timing during service and to ensure that food served is always of the highest standards 检查所有餐厅的建立和宴会功能。对正确的服务时间负责以确保总是能供应高水平的食物 6.      To constantly check the quality of food prepared with regard to taste and temperature 通过经常尝食和测温来确保食品的质量 7.      To insist on a uniform visual appearance of all dishes prepared. Presentation and garnish must be prepared according to standards 坚持所有准备食物外观的统一。外观和装饰一定要根据标准进行准备。 8.      To monitor and fully implement the portion control established with the recipe cards and the butcher test. To minimise waste and spoilage 监测和充分执行部分控制已建立的食谱卡和屠宰测试。以减少浪费和腐败 9.      To check stores and refrigerators and be responsible for the proper storing and recycling of leftovers 检查商店和电冰箱以对妥善储存和回收的剩菜负责 10.   Ensures smooth and effective communication among the kitchens and with other departments 确保厨房和其他部门顺利有效地沟通 11.   To constantly be alert on freshness, presentations and temperature of food served 同收货部和储存室密切合作。确保收到的货是标准的质量并符合酒店的规格 12.   Ensures food portioning, serving, requisitions / receiving from stores are properly controlled 保证从酒店获得的部分食物、服务、申请/接收是正当控制的 13.   Liase and work closely with the Chief Steward for pre-planning and execution of delivery and cleanliness of equipment 为规划和执行交付以及清洁设备同管事部经理密切合作 14.   To check all machinery, ensure proper maintenance and usage of the equipment, and follow up with Engineering on work order forms. Misuse of equipment should be reported and disciplinary action should be taken 检查所有机器确保设备是经过正当维修和使用，跟进工程部的维修单。错误使用设备需要报关并采取纪律处分。 15.   Ensures that staff follow the hygiene and sanitation procedures when handling food / equipment / utensils 当处理食物/设备/器具时要确保员工遵循卫生流程 16.   To ensure that working areas, working tables, working utensils such as carving boards, slicer, mixers, blenders, cutters, woks, pots, pans etc. are cleaned and sanitised as per FSMS policy 确保工作领域、工作桌、工作用具如雕刻板、切片机、搅拌机、刀具、炒锅、锅、平底锅等的清洗和消毒按照政策执行。 17.   To ensure that the refrigerators and deep freezers, ceiling, walls, floors and shelving etc. are clean at all times 确保了冰箱、冰柜、天花板、墙壁、地板和货架等随时保持干净 18.   To check drawers, under-counter refrigerators and reach-in refrigerators to ensure that they are clean, and the contents are always fresh and dated 检查抽屉、台面下冰箱和大型冷柜以确保它们是干净的，且内容是进行更新并注有日期的。 19.   To work closely with the Chief Steward and monitors that exhaust hoods, stoves, ovens, salamanders, deep freezers, steamers, filters, boiling pans, bain marie, hot and cold cabinets etc. are spotless and cleaned on a daily basis 配合管事经理，监视排气罩、炉灶、烤箱、冰柜、蒸汽机、过滤器、蒸煮锅、冷热柜等干净和清洁 20.   To ensure that all kitchen and stewarding employees adhere to the hotel grooming standards 确保厨房所有员工和管事员遵循酒店的仪容仪表 21.   To report to the Executive / Head Chef on all staff and operation matters 向行政总厨或厨师长汇报所有员工和运作的问题 22.   To monitor staff schedules and ensure punctuality at work 监视员工日程表以确保其按时上班 23.   To report all complains to the Executive / Head Chef 确保所有投诉都报告给了行政总厨/厨师长 24.   To conduct training classes for staff to develop their skills / new menu items 为员工开设培训课程以提高他们的技能/新菜单 25.   To guide the employee orientation for new hires 为新入职员工进行入职培训 26.   To ensure that staff are aware of hotel rules and regulations 确保员工知道酒店的规章制度 27.   To ensure that staff are trained on fire and safety and emergency procedures 确保员工进行了消防和生命安全以及应急程序培训 28.   To provide the necessary assistance / support to staff and Executive / Head Chef to achieve their goals 为员工和行政总厨提供支持以完成他们的目标 29.   Carries out other tasks as directed by supervisor 完成上级交代的其他任务。