Duties and
Responsibilities工作职责
·Familiarize yourself with the IHG HR and Training
Standards, localizing where necessary
使自己了解洲际酒店集团人力资源和培训的规范,必要之处进行本地化处理。
·Monitor the progress of the Training Business Plan
for each department tot ensure that the training objectives are being achieved
监督每个部门培训业务计划的进展,确保实现培训目标。
· Maintains all hotel training records
保存酒店全部的培训记录。
· Design, produce and implement training programmes
which meet specific departmental needs in conjunction with Department Heads,
ensuring that training session plans are structured and that training is
effective
与部门领导一起设计、制定和执行能夠符合具体的部门要求的培训计划,确保培训课程方案的制定,以及培训的有效性。
·Assist Department Trainers in preparing and conducting
departmental training and assess accordingly
协助部门培训师准备和进行部门培训并进行评估。
·Ensure that Department Heads abide by their
responsibilities of employee training against departmental SOPs
确保部门领导遵守自己的职责为员工提供有关部门规范程序的培训。
QUALIFICATIONS
AND REQUIREMENTS任职要求
·Communication skills are utilized a significant
amount of time when interacting with others; demonstrated ability to interact
with customers, employees and third parties that reflects highly on the hotel,
the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
·Corporate certification in training programs may be required such as 360 Feedback Certification, GTC Registered Assessor, and Certified Assessment Center Assessor designations, etc.
可能要求具有公司的培训证书,如360度反馈证书,GTC注册评审员,认可的评估中心评审专员
·Proficient in the use of Microsoft Office
精通微软办公软件
·Problem solving, analytical, reasoning, motivating,
organizational and training abilities.
具有解决问题,推理,号召,组织和培训能力
·Good writing skills
良好的写作技能