1.Handles all reservation correspondence
and inquiries quickly, efficiently and accurately.
准确、快速、有效地处理所有预定要求。
2.Ensures that all reservation details are
accurately entered into the computer in a timely manner.
确保所有预定信息能及时、准确地录入系统。
3.Monitors hotel room inventory and
maximizing yield.
监控房态情况,使入住率最大化。
4.Monitors hotel overbooking status
ensuring it remains within the predetermined levels.
查看超额的定房情况,确保在规定的范围之内。
5.Maintains trace and filing systems for
all reservations.
定期存档预定信息,维护预定系统。
6.Maximizes the room revenue of the hotel
by selling all hotel products and services.
通过销售酒店的产品及服务,使住房受益最大化。
7.Assists in the production of reservation
reports as directed.
协助上级做相关的统计报表。
岗位要求
1.Good Communication Skill
具备良好的沟通表达能力
2.Good telephone manner
具备良好的电话礼仪
3.Relevant experience in international hospitality
brand will be preferred
具有相关国际品牌酒店工作经验更佳