· The overall image is good;
整体形象气质佳;
· Have a good sense of service, have a good command of professional service standards and comprehensive quality;
具有良好的服务意识,掌握专业的餐饮服务标准,综合素质强;
· Maintain good manners, polite language, and provide guests with the best service;
保持良好的仪容仪态,运用礼貌语言,为客人提供最佳服务;
· Excellent interns who have worked in the same position for more than 1 year or have work experience in the same brand hotel for more than 1 year;
在同级别品牌酒店的中餐厅或大堂吧有一年以上工作经验、或实习期满一年以上的优秀实习生;
· Food and beverage related skills certificate or wine grade certificate is preferred;
具有餐饮类相关技能证书或酒水等级证书,优先考虑;
· Basic English speaking ability;
具有基础英语会话能力;
Main Responsibilities 主要职责:
1.Maintaining a high standard of personal appearance and hygiene at all times.
保持高标准的个人仪容仪表和个人卫生状况。
2.A courteous, professional and efficient service is provided at all times.
始终提供礼貌、专业和高效的服务。
3.Be knowledgeable of all services and products offered by the hotel.
熟悉酒店所提供的服务和产品。
4.Have a thorough knowledge and understanding of all food and beverage items offered by hotel assigned.
对酒店所提供的食品和饮料有全名的了解和认识。
5.Ensure that the place of work and surrounding area is kept clean and organized at all times.
确保工作场所和周围区域始终保持整洁有序。
6.Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
礼貌、高效地处理客人的询问,向主管汇报客人的投诉和反馈。
Job Profile 任职资格:
1.Excellent written and verbal communication skills.
优秀的书面和口头沟通能力。
2.English – excellent oral and written skills.
流利的英文口头表达和书写能力。
3.Have a good sense of service.
有较强的服务意识。