·          Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures ·          按照部门的规范和程序提供高标准的餐饮服务。 ·          Communicates to his/her superior any difficulties, guest comments and other relevant information  ·          与上级领导交流有关疑难，客人意见和其它相关信息。 ·          Establishes and maintains effective employee working relationships ·          与员工建立并保持良好的工作关系。 ·          Attends and participates in daily briefings and other meetings as scheduled ·          参加和参与每日的例会和其它计划好的会议。 ·          Attends and participates in training sessions as scheduled ·          参加和参与计划好的培训课程。 ·          Prepares for service by ensuring: ·          确保部门的以下各项工作就绪为客人提供服务： o     Grooming is impeccable and in accordance with ICHG personal presentation standards o     遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔 o     Outlet equipment is clean o     设备干净 o     Equipment is sorted and stored o     设备分类且存放好 o     Glassware is polished o     玻璃器皿擦亮 o     Flatware is polished o     擦亮餐具 o     China is clean o     清洁瓷器 o     Waiter stations are prepared o     准备好服务台 o     Cutlery is placed for buffet and table service o     摆放好自助餐桌上的餐具 o     Tables are set o     摆设好餐台 o     Reservations are read and familiarized o     阅读并熟悉预订 o     Special occasions are ready o     准备好特别活动 o     Music is on o     放音乐 o     Lighting is on o     开灯