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  • VIP服务员

    4.5千-6千
    北京-昌平区 | 2年以上 | 高中 | 提供食宿

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    • 五险一金
    • 节日礼物
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    • 岗位晋升
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    • 人性化管理
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    • 带薪年假
    国内高端酒店/5星级 | 100-499人
    发布于 17:32
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    岗位职责: 1.负责客人用餐的服务工作; 2.搞好接待前后的卫生工作,保持餐厅环境整洁,确保餐具,部件等清洁完好; 3.文明礼貌,热情待客。做到来有迎声、去有送声,微笑服务,耐心解答就餐者提出的问题; 4.能迅速有效地处理各类突发事件; 任职资格: 1、身高165以上 年龄24-32岁以下 形象气质佳 服务意识强; 2、有同岗位优先; 3、星级酒店者优先;
  • 餐厅服务员

    5.5千-7千
    北京-昌平区 | 1年以上 | 大专 | 提供食宿

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    • 包吃包住
    • 五险一金
    • 领导好
    • 管理规范
    中式餐饮 | 50-99人
    发布于 03-27
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    工作职责:1.做好开餐前的准备,检查餐厅设备,餐具是否完好使用,保持餐厅用餐卫生;2.负责客人泡茶,加水,递送水果;3.严格执行用餐服务规范和操作流程,掌握好上菜时机,根据菜肴种类按顺序上菜,准确清楚的报上菜名,做好菜品介绍,掌握上菜速度;4.客人离席后清点餐具物品,整理餐台收尾工作,发现客人遗留物品应尽快转交客人或上交接待负责人;5.注意个人仪表仪容,保持服装整洁,热情待客,微笑服务;6.相应的行政工作。任职资格:1、身体健康,仪表端庄,有酒店、会所服务经验优先,;2、工作效率高,执行力强,性格开朗,普通话标准,有良好的语言表达能力;3、接待客人应主动、热情、礼貌、耐心、周到,4、有良好学习能力,不断提高自身的业务素质和业务技能,遵守公司规定和职业道德,在为顾客提供服务的过程中,注意仪态,方式;6、按时完成领导安排的其他工作。7、福利:包食宿,月休4天
  • 餐厅服务员

    4.2千-4.5千
    北京-昌平区 | 经验不限 | 高中 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 包吃包住
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 技能培训
    • 员工生日礼物
    • 年度旅游
    • 带薪年假
    国内高端酒店/5星级 | 100-499人
    发布于 17:32
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    岗位职责 1、 熟知当天订餐情况,注意记录宾客的特别活动(如生日庆祝会),应及时向主管汇报。 2、 替宾客存取保管衣物,并询问有无贵重物品,贵重物品提醒宾客自行保管。 3、 迎接宾客,引导宾客到预订台位或宾客满意的台位。 4、 客满时,负责安排好后到的宾客,使宾客乐于等位。 5、 随时注意听取宾客的意见,及时向上级反映。 6、 随时注意在接待工作中的各种问题,及时向上级反映和协助处理。 7、 掌握和运用礼貌语言,负责接听电话,宾客电话订餐应问清楚基本信息。 8、 向客人介绍餐厅各式菜点、各种饮品和特式菜点,吸引宾客来餐厅就餐。 岗位要求 1、高中毕业或具有同等学历。 2、工作主动、热情、认真,责任心较强。 5、身体健康,仪表端庄。
  • 宴会服务员

    4千-4.5千
    北京-昌平区 | 经验不限 | 高中 | 提供食宿

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    • 节日礼物
    • 技能培训
    • 带薪年假
    • 员工生日礼物
    • 人性化管理
    • 管理规范
    • 岗位晋升
    • 免费工作餐
    • 五险一金
    • 包吃包住
    国内高端酒店/5星级 | 100-499人
    发布于 03-27
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    1、开餐前认真搞好餐厅卫生的清洁工作,整理好个人的卫生及仪表仪容,做好开餐前的各项准备工作。 2、开餐时须礼貌热情地问候、接待光顾餐厅的客人,为客人介绍菜单、填写客人食品和酒水订单,为客人提供食品服务及酒水服务,并协助酒水员为客人提供特殊酒水服务。 3、服务中须精神饱满、反应灵活,随时观察客人的反映;注意做好餐厅餐具、布草、杂项等的补充、更换;注意关心、照顾病残及幼小客人,做到在客人示意前或从客人的表情、动作中及时地了解客人的需求,按服务程序与标准,准确地为客人提供服务。 4、服务中须将客人提出的建议与投诉及时地报告上级,并立即进行解决、纠正,提高客人的满意度。 5、客人用餐结束时,须主动地征询客人意见,为客人提供准确、及时的结账服务(须按照结账服务的工作程序和标准严格执行)后,为客人拉椅,送客人至餐厅门口,并向客人告别。 6、营业中客人较多时,不受个人情绪的影响,须严格地按工作程序与标准,始终坚持微笑待客,礼貌、得体、及时地为每一位客人提供各种服务。 7、营业结束后,须做好收尾工作;当班结束后,须做好交接班工作。 8、积极参与酒店、部门、班组的培训,不断提高服务技能、技巧。 9、完成上级交给的其它任务。
  • 北京-昌平区 | 经验不限 | 学历不限 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 03-19
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    .Main Functions工作职责 Building Successful Relationships that Generate Sales Opportunities · Works collaboratively with the Sales & Marketing department to generate opportunities for new business. · Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include in house promotions, sales calls, entertainment and an active involvement in restaurant service during peak hours. · Develops relationships within community to strengthen and expand customer base for restaurants sales opportunities. · Manages and develops relationships with key internal and external stakeholders. Conducting Daily Sales Activities that Achieve Department Goals · Drive in-house capture ratio by working closely with the Marketing Communications department to establish promotions. · Actively be around in hotel public areas to engage with guests and generate additional business. · Develop, plan and execute all Food & Beverage promotions with the operations and communications departments for both internal and external communications related promotions. · Be an ambassador for Club Marriott, communicate and support the sales team by driving sales and obtaining feedback on the program. · Explores opportunities of hosting social events such as birthday parties, secretary parties and networking events in order to maximize revenue. · Works with the Marketing Communication department on restaurant related promotional activities for the hot zone near the hotel. · Works closely with Event Management’s client in order to capture more local restaurants business and utilize previous business as the database to build future opportunities. · Partner with Sales & Marketing account managers to visit potential accounts to drive restaurant business. · Attend social functions in order to meet new business opportunities. · Uses negotiating skills and creative selling abilities to create additional restaurant business. · Uses sales resources and administrative/support staff effectively. · Executes and supports the operational aspects of business booked. Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue · Identifies new restaurant business opportunities to achieve personal and property revenue goals. · Understands and creates awareness of promotional activities of competition. · Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. · Closes the best opportunities for the property based on market conditions and property needs. · Monitors same day selling procedures to maximize restaurant revenue . · Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns. Providing Exceptional Customer Service to all Guests and Customers · Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. · Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their visit. · Supports Marriott’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. · Services customers in order to grow restaurant business. · Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. · Provides excellent customer service consistent with the daily service basics of the brand. · During peak hours helps to execute service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return) · Sets a positive example for guest relations. · Handles guest problems and complaints. · Interacts with guests to obtain feedback on product quality and service levels. · Provides services that are above and beyond for customer satisfaction and retention. · Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Other restaurant sales related responsibilities · Work with the hostess team to control and monitor restaurant reservation system and maintain restaurant database. · To possess a thorough knowledge of all F&B menus, promotions and communicational activities. Safety Awareness 安全提示: Maintain safety by adhering to safest policies, being responsible to report all accidents immediately. Support all safety programs. Proceed with caution when walking on slippery floors. Ensure proper safety instructions are given before operating any equipment. 要保障安全须严格遵守安全法规,与异常情况须及时上报。建立、支持所有的安全方案。行走在湿滑地面上要留意。在操作设备之前,确保已了解了安全说明 Any other duties as may be assigned from supervisor. 完成领导交代的其他工作职责。
  • 北京-昌平区 | 经验不限 | 学历不限

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 03-19
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    .Main Functions工作职责 OPERATIONS  运营  Ensure the awareness & enforcement of all Marriott \ Renaissance S.O.P.’s & Property L.S.O.P.’s, comply the “Clean As You Go” policy. 确保了解并执行万豪的SOP和酒店的LSOP原则。 1. Enforce operational Standards that are periodically reviewed & updated, maintain a smooth daily operation in the restaurant. 确保运营标准的周期性回顾与更新。 2. Be responsible for maintaining outlet safety and sanitation standards at all times. 始终确保部门的安全和卫生标准。 3. Enforce Marriott’s 49-point sanitation checklist by having all outlets inspected on a monthly basis. 执行万豪的49条卫生标准,每月对部门进行检查。 4. Be responsible for asset management of all outlet property and facilities. 负责本部门的所有固定资产和流动资产。 5. Assist the follow-up after the maintenance inspection on a weekly basis. 做好每月预防性的维修检查。 6. Enforce Marriott’s Principles of Hospitality at all times. 始终贯彻万豪热情好客的原则。 7. Report to work in uniform with appearance standard by the scheduled time. Off with superior’s permission. 8. Attend the 15-minute Briefing and Taste Panel to understand the direction of the department \ hotel and better up-selling technique.   HUMAN RESOURCES人力资源\ ADMINISTRATIVE 行政 1. Attend the training provided by department or HRD. 2. Assist in planning outside associates activity to promote teamwork. 协助计划员工社外集体活动以促进团对精神。 3. Promote positive inter-departmental relations through candid communication and cooperation. 通过坦率的交流与合作促进部门内部的关系。 4. Perform any reasonable request made of management which is not life threatening or against the law. 在不涉及生命安全和违反法律的情况下,完成管理层布置的其他工作任务。 5. Assist the completion of yearly Associate Opinion Survey and Annual Appraisal in a timely manner. Safety Awareness 安全提示: Maintain safety by adhering to safest policies, being responsible to report all accidents immediately. Support all safety programs. Proceed with caution when walking on slippery floors. Ensure proper safety instructions are given before operating any equipment. 要保障安全须严格遵守安全法规,与异常情况须及时上报。建立、支持所有的安全方案。行走在湿滑地面上要留意。在操作设备之前,确保已了解了安全说明 Any other duties as may be assigned from supervisor. 完成领导交代的其他工作职责。
  • 北京-昌平区 | 经验不限 | 学历不限 | 提供食宿

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    养老服务 | 1000-2000人
    发布于 2023-08-02
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    【岗位职责】 1、参与制定社区餐饮的食品安全管理制度,深入操作间,督促、检查现行规定和制度执行情况。 2、负责食品质量检查与把关工作,检查每餐食品,化验并保留样本48小时,杜绝餐饮安全隐患,防范餐饮纠纷。 3、负责食品质检报表工作,在餐饮服务部落实并实施“5S”管理法并进行日常监督完善,将定期质检的结果向餐饮总监汇报。 4、及时上报食品质量问题,提出纠正措施,不得隐瞒实情或有意不报。 5、定期对餐饮服务部员工进行食品安全和营养知识培训并记录在案。 6、督促相关部门办理及更换食品卫生许可证等证件。 【任职要求】 1、本科以上;食品、物流相关专业。 2、2年及以上餐饮、食品行业质检员工作经验。 3、熟悉餐饮行业相关质量卫生要求,熟练掌握食品质量检测方法,熟练使用各类食品检验仪器设备。
  • 收银员

    3.5千-4千
    北京-昌平区 | 经验不限 | 学历不限 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 人性化管理
    • 管理规范
    • 领导好
    • 帅哥多
    • 美女多
    国内高端酒店/5星级 | 1000-2000人
    发布于 2023-12-05
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    • 投递简历
    【岗位职责】 1、遵守酒店的相关财务规章制度和相关管理规定。 2、熟练掌握餐厅收银软件的操作,在规定时间内为宾客结完帐。 3、负责各银行终端机的签到及结帐,保证机器正常运作。 4、核收餐厅服务员开出的点菜单,并盖章,根据点菜单将各项内容准确无误入电脑帐,保证每笔帐款结算快速、准确、有条不紊。 5、严格审核减免、打折,熟记酒店各种折扣。 6、与营业点员工密切配合,保证各帐款及时、完整地收回。 7、及时将营业款投入保险柜,并做好“投币记录”。 【岗位要求】 1、初中及以上学历。一年以上同岗位工作经验。 2、认同金源理念,坚持原则、廉洁奉公。 3、有较强的语言能力,能用一种以上外语进行对客服务、国语标准流利。 4、熟练掌握酒店餐厅的收银、记帐等业务流程,掌握酒店管理的有关知识。 5、具有独立处理业务的能力。 6、身体健康,能胜任本职工作。
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