主要职责:
*To supervise all aspects of the restaurant, in a operational ability;
具有运营监控能力,监督酒店的各个方面;
*To maximize food/ beverage revenue through effective up-selling;
通过有效促销,最大化餐饮收入;
*To create a working environment that supports the company values;
营造一个与公司价值相符的工作环境;
*To deliver outstanding customer service, actively seeking verbal feedback from customers on a regular basis;
提供出众的客户服务,经常主动听取来自客户的口头反馈;
*Making sure all customer requests and queries are responded to promptly and effectively;
确保所有客户要求和疑问均得到快速而有效的回应;
*Assessing staff performance against Standard;
根据标准对员工表现进行评估;
*Communicating and delegating duties to the team;
就职责与团队成员进行沟通和责任委派;
*Getting members of the team to work co-operatively with others;
确保团队中的每个成员都能够与其它成员协力工作,具有团队精神;
*Ensuring that safe and healthy working practices are implemented at all times.
确保安全而卫生的工作做法始终得到贯彻执行