· Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
按照既定标准和工作程序,对客房、走廊、布草房和餐具柜进行清洁。
· Replenishes guest supplies
补充客用品。
· Ensures guest services specified by superiors and guests requests are promptly and courteously met
及时、礼貌的完成上级指定的对客服务并满足客人的要求。
· Ensure laundry dry cleaning list has been completed by guest before calling AYS for collection.
确保送洗的衣服是客人填好单子的
· Prepare room attendant report,ooms are checked properly and that discrepancies are properly marked down in the report. Inform the Floor Team Leader.
填写员工工作表并将差异房情况报告当班主管。
· Ensure proper used of the chemical
确保正确使用清洁剂。
· Maintains a daily room checklist
完成每日客房检查工作单。
· Meets with superior and takes on daily assigned tasks
与上级会面并承担每日分配的任务。
· Complies with hotel’s health, safety and hygiene policy
遵守酒店的健康、安全和卫生政策。