有招聘基础
Major Functions
主要职能
As a primary support
to the Director of Human Resources in acquiring, developing and retaining
quality human resources to support the growth and development of the hotel in
line with Marriott philosophies and all
relevant legal requirements.
作为对人力资源总监在获取、发展和保留良好的人力资源方面的首要支持，以此支持酒店的成长和发展符合万豪的哲学和所有法定的要求。
Implement and maintain
all Human Resources polices and procedures relating to recruitment, promotions,
transfers, personnel administration and employee relations. Coordinate and
arrange for training and development programmes /
activities to retain, motivate and develop qualified associates as well as to
meet the need of management and operations departments.
执行和维护所有的人力资源在招聘、晋升、调职、人事管理和员工关系方面的政策和程序。为了满足管理层和运作部门的需要，协调和安排培训和发展项目/活动来保留、激励和发展符合酒店要求的员工。
Specific Duties
具体职责
1.
Recruiting supervisory and general associates
招募主管级员工和普通员工
a) Ensure proper placement of
advertisements when required.
确保在需要时正确地发布招聘广告。
b) Pre-screen
applications.
预审职位申请。
c)
Interview and assess the suitability of
candidates and recommend to respective department heads for selection.
面试和评估候选人的岗位适合性并推荐给相关的部门经理供其挑选。
d) Source casual labours to cope with peak
business periods.
寻找临时工以应对商业旺季。
e) College-recruit trainees to supplement
operational needs by maintaining good relationship with hotel schools /
vocational institutes.
通过与酒店管理学院/职业学校保持良好的合作关系来招聘实习生补充营运需要。
2.
Monitoring proper processing of associate
movement
监督员工变动确保它被正确处理
a) Check details on Associate Requisition Form,
PAF (Personnel Action Form) raised by department heads against manning guide
before submitting for Director of Human Resources’ signature.
在提交给人力资源总监签署前，检查部门经理提交的与人员编制方针相抵触的员工需求表、人事变动表的细节情况。
b) Coach Human Resources Assistant to ensure
accurate and timely update of records on the Human Resources Management
Information System (HRMIS).
指导人力资源助理以确保人力资源管理信息系统（HRMIS）上的记录被准确和及时的更新。
c) Keep department heads informed on the progress
of all associate movement.
时时告知部门经理所有有关员工变动的进展。
3．
Meet Hotel’s overall associate training and
development targets
满足酒店全体员工培训和发展的目标
a) Design and propose annual training plan to
meet management and operational department’s need.
设计和计划年度培训计划来满足管理层和运作部门的需要。
b)
Develop internal training programs and
coordinate external training resources to meet the needs as identified.
开发内部培训项目和协调外部培训资源来满足所确定的需要。
c)
Conduct internal training and development
training programs.
引导酒店内部培训和职业发展培训项目。
d) Evaluate the effectiveness of both internal
and external training and development programs.
评估内外部培训项目的效果。
e)
Design and coordinate a management development
program for management trainees and potential supervisors.
为管理培训生和有潜力的主管设计和协调管理发展项目。
f)
Facilitate Train-the-trainer programs to equip
key supervisors with basic training skills.
推动“培训培训员”项目来使酒店重要的主管具备基本的培训技巧。
4．
Assist new associate to integrate into the
hotel
协助新员工融入酒店
a)
Coach and advise Human Resources Assistant in
coordinating and conducting First 90 days Orientation to help new associates
acquaint with the culture of the hotel.
指导和建议人力资源助理协调和引导90天入职培训来帮助新员工熟悉酒店的文化。
b)
Assist department / section heads to carry out
departmental orientation.
协助部门/分部门经理开展部门内的入职培训。
c)
Coordinate the reunion follow-up event within
the first 90 days.
在员工入职后的90天内，协调他们重聚和强化学习的跟进。
5．
Co-ordinate and administer Associate
Recognition activities
协调和管理员工认可
a)
Champion the coordination of Associate and
Manager of the month / quarter / year to ensure the nomination and selection
process is fair and transparent.
协调评选月度/季度/年度优选员工和经理，确保报名和评选的过程公平和透明。
b)
Recommend and propose periodic associate
recognition activities and assist in the preparation.
推荐和计划定期的认可和表彰员工的活动并协助准备。
c)
Be in charge of all the coordination and
communication work of the associate recognition related matters.
负责与员工认可相关的所有协调和沟通事宜。
6． Management of training
resources
管理培训资源
a)
Make frequent inventory checks to the library
items and suggest to
Director of Human Resources for new purchase in order to keep the
training resources current and up-to-date.
对培训图书馆进行经常的库存目录检查，并建议人力资源总监采购新物品以保持培训资源的更新。
b)
Recommend purchase of books, periodicals,
training manuals, self-paced development manuals, etc.
推荐采购书籍、期刊、培训手册、自学指南等。
c)
Direct the Human Resources associates in the
loaning and lending of training centre resources.
指导人力资源部员工有关借出培训中心资源的事宜。
7． Administer the
training records
管理培训记录
a)
Update and post training calendar in a timely
fashion on HRMIS.
及时地在人事系统中更新和发布培训月历。
b)
Coordinate associate enrolment to training
programs.
协调员工招募至培训项目。
c)
Ensure all training records are current and
accurate.
确保所有的培训记录最新和准确。
d)
Spot check and follow up with operations department
to ensure all 15 minutes training calendar records are kept systematically.
抽查和跟进运作部门以确保所有的15分钟培训月历被系统地保存起来。
e)
Direct the Human Resources associates in
producing necessary training reports.
指导人力资源部员工完成必要的培训报告。
f)
Be in charge of all the coordination and
communication work of the training related matters.
负责培训相关的所有协调和沟通事宜。
8． Management of Student
Trainees
实习生管理
a)
Liaise with hotel schools / vocational
institutes in regard to student trainee programs.
联系酒店管理学院/职业学校有关实习生方案。
b)
Schedule with department heads concerned
regarding Hotel trainee program.
与相关的部门经理确定有关酒店实习生方案的时间安排。
c)
Communicate to concerned department heads of
trainee progress throughout training period.
在培训期间与相关的部门经理沟通实习生的各项进展。
d)
Provide assistance to the trainees throughout
the training period.
在培训期间向实习生提供帮助。
e)
Complete trainee’s record during and at the
end of the training period.
在培训期间和结束时完成实习生的实习记录。
f)
Maintain contact with local and overseas
academic institutions and vocational schools.
保持与当地及海外的学院及职业学校的联系。
g)
Conduct hotel tour for school visits.
为学校的访问提供酒店参观。
9． Enhancing healthy
Associate/Management relationships
加强健康的员工/管理层关系
a)
Responsible for developing staff morals
through the organization of periodic
sports and recreational activities.
通过组织定期的体育和娱乐活动来提升员工的士气。
b)
Attend monthly departmental all associates meetings
to actively solicit associate comments and concerns.
参加各部门的月度部门会议来积极听取员工的意见和关心的问题。
c)
Reply associates comments and concerns to
Director of Human Resources with proposal on possible improvements.
以有助改进的建议将员工的意见和关心的问题回复给人力资源总监。
d)
Keep associates informed on HR related updates
and initiatives.
时时告知员工人力资源部的相关更新信息和最新动向。
e)
Assist department heads in resolving associate
grievances.
协助部门经理解决员工不满。
f)
Investigate on disciplinary cases with
Director Human Resources Manager and make recommendations.
与人力资源总监一起调查纪律处分事件并给出建议和忠告。
g)
Maintain cooperative work relationship with
labour union.
与工会保持合作的工作关系。
10． Training and developing
Human Resources associates
培训和发展人力资源部员工
a)
Coach and counsel HR associates to ensure
timely rectification of performance.
指导和忠告人力资源部员工使得他们及时纠正工作表现。
b)
Drive SMART development plan for each HR
associate to fortify strengths and overcome weaknesses. (SMART = Specific,
Measurable, Achievable, Realistic and Timely)
为每个人力资源部员工推动一个符合SMART原则的发展计划，帮助他们增加优势、克服缺点。（SMART＝具体的，可衡量的，可达成的，实际的，有时限的）
c)
Empower HR associates to serve and satisfy
internal customers.
授权人力资源部员工服务酒店内部客人并使其满意。
11． Ensuring overall
efficiency of HR department
确保人力资源部工作的整体效率
a)
Supervise the day to day running of the HR
department ensuring administration systems and hotel LSOPs are followed whilst
maintaining a high degree of associate satisfactions.
督导人力资源部每天的运作，确保酒店的管理体系和本地标准操作程序都被遵循，同时确保员工对工作有很高的满意度。
b)
Suggest at least two process improvement
proposals every six months to Director of Human Resources for consideration.
每六个月向人力资源总监提出至少两个关于工作流程改进的建议供其考虑。
12． Prepare periodic
reports
准备定期的报告
a)
Be responsible for the control report and
assist Director of Human Resources in producing end of period HR reports.
负责完成管理报告，协助人力资源总监完成阶段末人力资源报告。
