岗位要求:
1.清洁技术的知识和技巧 Knowledge and skills in clean technology
2.有关清洁产品、设备和机器的知识 Knowledge about cleaning products, equipment and machinery
3.有关客房部程序及标准的知识 Knowledge about the housekeeping department procedures and standards
4.解决问题,推理,号召,组织和培训能力 Problemsolving,reasoning,call,organization and training capacity
5.在管理队伍中有很强的领导技能 In the management team has strong leadership skills
6.与他人充分沟通,使团队具有凝聚力 Full communication with others, the team cohesive
7.羸得各层次的信任,维持有效的合作关系 Get the better of all levels of trust, maintaining effective partnerships
8.执行特别任务,完成上级要求的分析报告 Perform special tasks, complete higher requirements analysis report
工作职责:
1.负责酒店客房和公共区域的清洁与形象,提供优质的对客服务
For hotel rooms and public areas clean and the image, providing quality customer service
2.凝造部门的团队协作精神和全体员工的激励机制。
Sector coagulation mechanism of team spirit and motivation of all employees.
3.按照酒店员工手册,公平公正的对待和处理员工的行为
According to hotel staff manuals, fair and equitable treatment and handling employee behavior
4.分配并监督下属工作,安排工作计划.Assignments and supervising work, work plan.
5.遵守并保证集团的规章制度得以落实,确保酒店提供高标准的服务以达到客人的满意度Respect and guarantee the Group's rules and regulations can be implemented, ensure that the hotel offers high standards of service to meet our guests' satisfaction
6.确保部门成本消耗以及员工薪金得以良好的控制。
Ensure a more cost and staff salaries to good control.
7.确保提供高品质的服务和产品
Ensure the provision of high - quality services and products
8.根据需求及时调整人力。
Adjusted according to the demand of manpower
9.根据要求提供各种报告。
Provides a variety of reporting according to requirements.
10.根据酒店发布的指示、规章制度,经常性的召开部门运营会议进行回顾、监督落实或者 改进。According to the hotel with the instructions issued, rules and regulations, operating segment meeting regular to review, monitor implementation or improvement.
10.制定部门的年度预算,并确保部门的经营花费控制在预算之内
Developing annual budgets of the departments, and ensure that the Department of management cost control within budget
11.确保部门员工形象符合标准 Ensure staff images comply with the standards.