As a Director of Rooms, We rely on you to - Collate and analyse the forecast from the Front Office, Housekeeping, Laundry and all areas under the Rooms Division; - Submit reports to GM/RM in relation to the budget from Front Office Department; - Review key assumptions; - Review ATR and occupancy monthly; - Analyse variances; - Develop and implement action plans to maximise performance and profitability; - Work closely with Sales & Marketing and Reservations teams. We are looking for someone who - Takes pride in being a hotelier; - Preferably comes from a hotel-related education background;  - Preferably has relevant experience with an International 5 Star Hotel Group; - Is self-driven, goal-oriented, willing to challenge the status quo; - Upholds professional values, ethics and integrity at all times; - Enjoys working as part of a team; - Demonstrated leadership competencies; - Communicates and writes with fluency in English (as well as the local language); - Has strong interpersonal and communication skills. If you are the right caididate, what are you waiting for? Click on the application button now!

JOB SUMMARY   Functions as the property’s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results.   CANDIDATE PROFILE    Education and Experience •High Diploma or Degree holder inHospitality Management. Minimum 10 years’ relevant workingexperience in a sizeable luxury hotel with at least 3 years in similar capacity.   CORE WORK ACTIVITIES   Engaging in Strategic Planning and Decision Making • Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. • Analyzes information, forecasts sales against expenses and creates annual budget plans. • Compiles information, analyzes and monitors actual sales against projected sales. • Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. • Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. • Thinks creatively and practically to develop, execute and implement new business plans • Creates the annual operating budget for the property. • Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers. • Implements a system of appropriate controls to manage business risks. • Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability. • Analyzes financial data and market trends. • Leads the development and implementation of a comprehensive annual business plan which is aligned with the company’s and brand’s strategic direction. • Provides on going analytical support by monitoring the operating department’s actual and projected sales. • Produces accurate forecasts that enable operations to react to changes in the business.   Leading Finance & Accounting Teams  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner. • Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team. • Oversees internal, external and regulatory audit processes. • Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority. • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.   Anticipating and Delivering on the Needs of Key Stakeholders • Attends meetings and communicating with the owners, understanding the priorities and strategic focus. • Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). • Advises the GM and executive committee on existing and evolving operating/financial issues. • Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. • Demonstrates an understanding of cash flow and owner priorities. • Manages communication with owners in an effective manner. • Manages property working capital and cash flow in accordance with brand SOPs and owner requirements. • Facilitates critique meetings to review information with management team.   Developing and Maintaining Finance and Accounting Goals • Ensures Profits and Losses are documented accurately. • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. • Submits reports in a timely manner, ensuring delivery deadlines. • Develops and supports achievement of performance goals, budget goals, team goals, etc. • Improves profit growth in operating departments. • Reviews audit issues to ensure accuracy.   Managing Projects and Policies  • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with SOPs. • Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts). • Ensures compliance with management contract and reporting requirements. • Ensures compliance with standard and local operating procedures (SOPs and LSOPs). • Ensures compliance with Standard Operating Procedures (SOPs).   Managing and Conducting Human Resource Activities • Ensures team members are cross-trained to support successful daily operations. • Ensures property policies are administered fairly and consistently. • Ensures new hires participate in the department’s orientation program. • Ensures new hires receive the appropriate new hire training to successfully perform their job. • Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities. • Conduct performance review process for employees. • Participates in hiring activities as appropriate.     Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Same Posting Description for Internal and External Candidates

1、在总经理带领下，负责酒店的日常经营管理工作，对各项经营管理指标负责。 2、提出酒店的经营管理思路，协助确定酒店年度经营计划，并指挥落实。 3、协助建立健全酒店内部管理系统、运行机制及各项规章制度。 4、协调各部门关系。 5、研究市场发展趋势，协调制定酒店各服务产品价格体系。 6、提高酒店的管理水平、服务质量。

岗位职责： 1、协助总经理确⽴酒店的经营管理⽅针、发展⽅向、组织机构和完善酒店的⻓远规划及年度经营计划； 2、协助总经理制定、执行、监管酒店的各项财务与运营计划； 3、执行总经理的各项要求，协助总经理处理酒店的运作及经营，执行酒店各项决议，完成总经理做出的经营计划及总经理分配的各项具体任务； 4、负责的部门整体能力水平提升，了解客户需求，走在市场前沿，引领酒店产品升级，创新； 5、了解宾客服务和运营中的潜在需求，以便及时发现服务标准的问题，制定并实施改进措施，推动宾客满意度不断提高，能够与客户进行互动，获取反馈并建立良好的关系； 6、检查酒店各项管理制度、工作决策及服务程序的贯彻落实，协调各部门关系，确保酒店各项工作正常运转； 7、组织协调与各部门的协同配合，确保酒店的各项服务产品符合顾客的需求并满意； 8、对酒店的日常运行、服务质量及员工的工作纪律标准方面存在的问题进行督导，使之达到酒店要求； 9、掌握酒店日常经营情况，根据总经理提出的酒店长远规划和年度计划，对酒店的经营管理和企业发展问题提供决策性建议和意见； 10、协助总经理加强对分管部门管理干部管理技能和服务技能的培训工作，打造高水平的管理队伍； 11、总经理外出时，代表总经理主持酒店每天例会，参与并最终确定决策； 12、主持处理酒店发生的各类紧急事件，处理客人重大投诉，确保经营活动的正常运行。 任职要求： 1、大学专科以上学历，具备优秀酒店运营工作经验管理者，具有5年以上五星级酒店相关管理工作经验； 2、熟悉酒店各部门服务标准及管理流程，善于成本控制； 3、通晓酒店各部门的经营管理工作，尤其是客房，餐饮，前厅等关键职能，理解酒店的管理机制和程序； 4、有良好的团队意识和领导能力； 5、具有良好的协调沟通、管理和团队建设能力,事业心强。

请在简历上附上近照，我们会自动拒绝所有不带照片的简历，并请提供英文简历至邮箱kaka.zhang@gardenhotel.com，谢谢。 Please be aware that we will automatically reject all resumes without photos, and please send your English CV to kaka.zhang@gardenhotel.com. Thank you. 1. 熟悉广州本地餐饮市场和文化。 2. 在大型餐饮集团或高端/大型独立餐厅有丰富的工作经验。 3. 曾在大型餐饮集团工作，对餐饮行业的运作模式有深入了解。或在高端或大型独立餐厅拥有丰富的餐饮销售/运营/全面管理经验，能够独立负责大型餐饮项目的运营与管理。 4. 具备敏锐的销售意识，有动力，性格外向，有丰富的餐饮销售或相关行业的经验。 5. 有能力管理一个具备多样性和差异性的团队成员和经验水平都非常多样化的大型餐饮团队，能够激发团队潜力，提升整体绩效。 一、知识： （一）具备深厚的餐饮行业知识，了解餐饮市场的最新趋势和发展动态。 （二）熟悉餐饮运营流程，运作模式和管理要点。 （三）了解食品安全与卫生标准，以及相关的法律法规。 二、技能： （一）出色的销售与谈判技巧，能够有效促成合作并提升销售业绩。 （二）强大的团队管理和领导能力，能够激发团队潜力，提升整体绩效。 （三）优秀的财务分析能力，能够制定并执行预算，控制成本。 （四）良好的沟通协调能力，能够与不同背景的团队成员和客户有效沟通。 三、特质： （一）具备敏锐的商业嗅觉，能够捕捉市场机会并灵活应对变化。 （二）有强烈的责任心和事业心，能够承受工作压力，追求卓越。 （三）性格外向，富有激情，能够激励团队并营造积极的工作氛围。

岗位概述： 工程总监在总经理和万豪国际集团指导原则的指导下，负责管理和指导工程部运行，维护，修理工作以及保证酒店内各种设备和设施的安全运行。 工作知识/技巧: 1. 必须精通服务行业的机电工程安装，设备运行和维修。 2. 必须精通服务行业工程法规。 3. 具有管理技能和良好的书写/表达能力。

工作职责: 1、全面负责酒店运营管理工作； 2、执行公司产品、对客服务、品牌、价格等连锁标准，根据公司要求，监控分店服务质量，及时处理宾客投诉和意见，提升宾客满意度，增进客户体验感受； 3、组建团队，带领酒店全体员工共同努力完成酒店的各项经营管理指标； 4、与投资人保持良好关系，处理并解决好投资人对酒店经营管理的诉求； 5、推广分店品牌和维护品牌形象，保障分店及品牌的良好口碑。 任职资格: 1、5年以上高端酒店从业经验，熟悉酒店整体运营及管理； 2、善于团队建设和成本控制，良好的沟通能力； 3、具备强效的执行力、协调能力、创新能力和危机处理能力； 4、热爱生活，热爱旅行，自身拥有美好的生活方式，热爱实践并不断学习和创造生活美学。 备注：能接受全国派遣者优先考虑。

工作职责 ： 1.  全面负责酒店的经营管理，完成酒店的各项年度、季度、月度计划目标，实现酒店的营业收入指标和利润指标； 2. 对于酒店的发展和营业额的提高提出可行性操作建议，以最大的可能提高酒店赢利，建立运营标准，保证酒店产品和服务的高品质； 3. 根据市场变化和发展，建立及完善供应商客户管理标准，制定切实可行的市场营销工作策略，有效整合资源，开拓市场，并组织实施和有效控制； 4. 负责建立酒店质量管理体系，完善相关规章管理制度、内部工作流程并监督执行，提升顾客满意度； 5. 定期分析酒店经营的财务状况，围绕集团下达的利润指标和各项工作，严格控制经营成本和各种费用开支，制定费用预算，编制酒店的预算和决算并送报公司审批及汇报； 6. 负责各业务团队的建立、培养人才，提高整个酒店的服务质量和员工素质； 7. 负责酒店服务质量、食品卫生，治安安全等工作，确保客人和员工的人身、财产安全； 8. 负责做好酒店与各界人士的公共关系，抓好重要客人的接待工作，塑造良好的内、外部形象； 9. 每月检查工作人员的工作情况，督查工作进度，及时发现问题，纠正偏差，对于重大事情需向公司汇报； 10. 完成上级领导安排的其它工作。 招聘要求： 1、30-42岁，大学本科以上学历； 2、10年以上酒店行业工作经验，国内高端/高星酒店副总或总监级岗位3年以上工作经验； 3、有较强的市场营销、品牌意识和全局观，具备较强的执行力、创新能力及危机处理能力； 4、热爱酒店行业，熟悉酒店运营管理，团队管理、业绩管控及销售能力突出，能有效整合资源推进酒店经营目标的实现； 5、有高端/轻奢民宿管理经验者优先。

Executive Chinese Chef 中餐行政总厨

Position Summary 职位概述 Oversees and directs all aspects of the hotel operational departments which include: Front Desk Service, Food & Beverage/Kitchen, Housekeeping, Engineering, Security, Fitness Centre and other relevant operating departments.  Ensures these departments are well run by focusing on the following aspects: Maximization of revenues and profits, minimization of operating costs, implementation and follow up of service standards/team member training.  Ensures highest levels of customer satisfaction. 负责监督导和指导酒店的运营部门包括前厅，餐饮/厨房，管家，工程，安保，健身中心及其他相关的经营部门。确保这些部门在以下几个方面的正常运营：收入和利润的最大化，运营成本最小化，实施和监督服务标准/团队成员的培训。确保顾客满意度维持在最高水平。 1.         To support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues:  in particular, the GM, DBD, FC& HRD. 通过和管理层建立良好的工作关系来支持酒店的管理战略，尤其是和总经理，商务发展总监，财务总监和人力资源总监。 2.         Fully contribute to the design of the hotel’s business strategy. 全力关注酒店的经营战 3.         Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service). 积极参与酒店内的管理核心项目。（固定资产，装修改造，培训和对客服务） 4.         Actively support the DBD by ensuring that Front Desk and F&B team members are fully trained and committed to upselling. 确保餐饮部，前厅部的员工接受规范的促销培训并致力于更好的推销产品，以此来积极支持商务发展部的工作。 5.         Actively support the DBD in the generation of revenue by ensuring the highest possible level of collaboration in Conference & Banqueting organization to maximize yield and profit. 确保宴会部门的利润以此来辅助商务发展部最大可能的创收。 6.         Conduct routine inspections of all areas of the hotel. 对酒店的所有区域例行检查。 7.         To achieve the planned operational profit margins in both Food & Beverage and Rooms 在餐饮和前厅部完成计划的利润。 8.         Ensure that costs are controlled in a detailed and structured manner. Analyze costs on a monthly basis and prepare action plans (Cost per occupied room, food cost; beverage costs; payroll including overtime; other expenses; other outsource labor or services). 具有细节的成本控制方法。每月分析成本并制定行动计划(每间占有房的成本，食品成本，酒水成本，工资包含加班，其他花费，小时工和外包服务)。 9.         Ensure that all labour costs are flexed according to levels of demand / activity / season and that opportunities for a better balance between quality and cost through clustering or outsourcing or both are explored fully. 确保所有的劳动力是根据需求/活动/季节来合理安排的。捕捉集团合作或外包的机会来平衡质量和成本。 10.     To jointly develop and maintain the closest possible understanding of revenue (in rate, volume or Banqueting) from the DBD to ensure the greatest level of alignment between revenue and cost. 共同开发维护和关注来自商务发展的收入（房价，数量或宴会），以确保收入与成本之间的最高水平。 11.     Ensures that purchasing delivers best quality for the most competitive price is purchased. 确保所采购的物品物有所值。 12.     To manage all the direct reports (e.g. Chef, F & B Outlet Managers, Housekeeper, Front Desk Manager, Banqueting Manager, Chief Engineer) in a professional and motivating fashion. 用专业的和激励的方法管理直接管理范围内的团队。（如：厨师，餐厅经理，管家，客户经理，宴会经理，总工程师） 13.     Set objectives for each direct report. 为直接管理范围内的部门设立目标。 14.     Review performance on a regular and consistent basis. 定期评估表现。 15.     Offer coaching and guidance when appropriate. 在必要时提供教导和指导。 16.     Recommend relevant salary reviews. 推荐相关的工资回顾。 17.     Deal effectively with instances of poor performance. 合理的处理不良表现。 18.     Identify development needs and future career paths. 确立发展需求和事业发展路线。 19.     Conduct regular Operations meetings including all direct reports. 组织定期的营运会议包含直接管理范围内的分部门。 20.     Recruit high quality team members in conjunction with HR department. 与人力资源部一起挑选高质量的员工。 21.     Ensure sound performance management practices, through recognition and disciplinary action if necessary. 确保健全的绩效管理制度，在必要时采取处罚行动。 22.     To ensure the team members within Operations are well managed with clear objectives and well trained and that they are deployed in the most productive way. 很好的管理运营部的员工，并确保他们清楚目标并通过了完善的培训，以及最合理的部署。 23.     Set clear tasks for each team members. 为每位员工设定清晰的工作任务。 24.     Allocate team members to tasks in the most flexible and productive fashion (with HRD). 灵活的为分配员工以确保生产力的合理化（和人力资源总监）。 25.     Investigate opportunities for outsourcing. 寻找外包的机会。 26.     Ensure a fully trained team of departmental trainers is in place with departmental training action plans, rolling 3 month training plan (with HRD). 确保在各部门里有一位接受过部门培训员培训的员工，为部门制定培训计划，推出季度培训计划（和人力资源总监）。 27.     Ensure all team members are fully trained in job skills and customer service based on departmental service standards and records are maintained. (with HRD). 确保每位员工根据部门服务标准接受系统的工作技能培训和对客服务标准，记录要保留（和人力资源总监）。 28.     Ensure effective standards of two-way communication exists for all team members. 确保有效地进行双向沟通。 29.     Ensures that all team members attending training sessions are being briefed before and debriefed after. 确保员工按时参加先期和后期的培训。 30.     Responsible for the participation of all new team members to the Spirit of Hilton Orientation program and ensures departmental induction takes place. 确保新员工参加“希尔顿介绍”的出席情况并提供部门的简短介绍。 31.     Ensures that work schedules/rosters are written according to hotel needs and compliance to labour laws. 确保排班表是根据酒店的需求制定的并遵循了劳动法。 32.     To ensure the highest standards of quality in all aspects of the hotel operation, guaranteeing that brand values and standards are never compromised. 确保酒店运营维持在最高的质量标准，不违背品牌价值和标准。 33.     Ensure highest possible levels of customer service across the operation. 尽可能的提供高标准的服务。 34.     Actively follow up on SALT & AQ reports instituting corrective actions in a fast and effective manner. 积极跟进SALT和AQ、有效率的采取整改措施。 35.     Actively investigate what further reforms to the operation may be necessary to raise standards. 积极地讨论如何进一步的改革以及重新制定标准的可能。 36.     Ensure that brand standards / use of logo are never compromised. 确保不违反品牌标准和logo的使用规定。 37.     To oversee the running of all Food & Beverage operations ensuring that all department service standards are met consistently. 确保各餐厅一贯的遵循服务标准。 38.     Guarantee all aspects of food & service quality in all the outlets. 确保食品和酒水质量。 39.     Oversee the management of all outlets, the kitchen(s) and Banqueting ensuring that standards, efficiencies and quality are actively promoted and delivered. 确保厨房和宴会部门遵循标准，提供有效率的和高质量的服务。 40.     Ensure the most cost-effective F & B purchasing / menu engineering to meet cost/revenue priorities. 确保餐饮采购、菜单工程满座成本收益的优先次序。 41.     To investigate and implement new F& B concepts with the full involvement of the GM & the VP. 与总经理和副总裁一起开发实施新的餐饮理念。 42.     Through F&B departmental Managers ensure the most cost-effective promotion of all aspects of the F & B operation in conjunction with the DBD (menu presentations/menu/pricing/promotions and ongoing activities. 促动餐饮部经理与商务发展部共同创造本清利厚的餐饮推广活动（菜单/价钱/推广）。 43.     Assist DBD in establishing (with C&C Sales) an efficient and competitive C&C strategy including all pricing. 辅助商务发展总监建立一个有效的具有竞争力的会议和外卖战略包含价位。 44.     Evaluate competitors products and price policy twice per year. 对竞争对手的价格和产品进行一年两次的调查。 45.     To oversee the running of all Rooms Division operations ensuring that all departmental service standards are met consistently. 确保房务区域的所有部门一贯的遵循服务标准。 46.     To ensure that the Front Desk operation, including telephone and all uniformed services, works to the highest standards for customer satisfaction and cost-effectiveness. 确保所有前台员工包含总机，始终提供高标准的服务以及成本效应。 47.     To ensure that all Front Desk systems are fully and effectively utilized and that regular, ongoing training is organized. 前厅部的所有系统都在有效地利用，并持续地提供培训。 48.     To ensure that the housekeeping function (whether outsourced or not) is run to the highest professional quality standards at the lowest level of cost. 确保管家部（不论外包与否）使用最低的成本，达到高质量的标准。 49.     Ensures good work liaisons with other departments (Hsk/ Eng/ Accounting). 与其他部门保持良好的合作（管家，工程、财务）。 50.     Participates in Weekly FO meetings to analyse performance/business and to implement action for improvement and team spirit. 每周参加前厅部部门会议，分析表现/生意和制定发展计划。 51.     Ensures with the FDM and Revenue Manager that a maximum occupancy is reach daily. 与前厅和收入经理共同确保每天达到最高的出租率。 52.     Guides FDM on daily strategy (overbooking-out/booking). 每天为前厅经理提供战略的指引（预订）。 53.     Responsible to ensure best quality of cleanliness throughout the hotel. 确保酒店的卫生状况良好。 54.     Ensures VIP rooms are checked on a daily basis. 确保每天检查VIP房间。 55.     To oversee the running of an Engineering operation ensuring that all departmental service/legal/safety standards are met consistently. 确保工程部的运营一贯的遵循部门标准/法律/ 安保规定。 56.     To ensure that the Engineering team works within all legal and organizational standards and that technical efficiency is maintained at an optimum level. 确保工程部的各项工作均符合法律要求，技术标准和效率保持最佳水平。 57.     With the Chief Engineer and, most importantly, the General Manager, ensure that the highest possible attention is paid to the safety and security of all guests and staff through detailed reviews and checks on all procedures, equipment etc. 与总工程师，尤其是总经理，要通过细致的检查对与客人和员工安保工相关的事宜辅以高度重视。 58.     Challenge existing levels of POMEC expenditure with the Chief Engineer ensuring that energy, payroll and other costs are at the lowest possible level consistent with safety and quality standards. 与总工程师确保POMEC的开支，其中包含能源，薪金和其他花费在遵循安全质量标准的前提下保持最低的花费。 59.     Ensure effective planning of maintenance works to guarantee standard of product quality. 有效的计划维修工作来确保生产质量安全。 60.     Ensures through Chief Engineer that repairs are recorded and dealt with in the quickest possible time. 确保维修工作以及相关的事宜在第一时间解决并记录在案。 61.     To ensure that all IT supplies are ordered and delivered against clearly defined specifications and within or better than agreed budget limits. 确保所有的IT项目供应有序并明确界定的规格，并控制在预算范围内或有所结余。 62.     Ensure the IT SOX compliance. 确保遵循IT SOX的审核标准。 63.     Ensure all IT related contracts are up to date. 确保所有IT相关的合同及时更新。 64.     Ensure all IT operations are in line with the P&P. 确保IT相关的运营遵循各项规章制度。 65.     Prepare yearly budgets in conjunction with GM/DBD/FC/HRD for- revenue; FF&E; manning; capital expenditure; costs and expenses. 与GM/DBD/FC/HRD共同制定年度预算 – 收入，固定资产，人员，大额项目，成本和花费。 66.     Review and approval of all expense accounts for Operations Team. 审核和批准营运部门的所有花费。 67.     Adhere to the hotel’s security and emergency policies and procedures. 坚持酒店安全制度、紧急情况 处理规定和程序。 68.     To ensure that all team members have a complete understanding of and adhere to the Hotel’s Team member Rules and Regulations. 确保员工充分的理解并遵守员工手册内容。 69.     The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment. 如有必要，该部门有权更改或补充该职位描述。 70.     Carries out any other reasonable duties and responsibilities as assigned. 完成任何其他合理的职责和被指派的职责。

岗位职责： 1、负责餐饮管理工作,制定并实施餐饮经营的所有计划。 2、负责实现部门的营业收入指标和利润指标。 3、与中、西厨房行政总厨一起筹划和设计菜单，开发当地需求的餐饮产品。 4、协调与其他部门的工作关系，确保宾客得到满意的餐饮产品和良好的服务。 5、制定餐厅推销策略，督促员工做好食品饮料的推销工作，提高餐饮销售收入。 6、建全物资管理制度，对餐厅的设备、物资、用具等严格管理。 岗位要求： 1、5年以上同岗位工作经验，有国际品牌酒店工作经验者优先。 2、精通本部门的业务知识，熟练掌握中餐、西餐、酒吧、茶馆的技能及管理技巧。 3、熟悉食品原材料采购、储藏和厨房生产、餐厅服务全过程，善于安排各个环节的工作，能保证餐饮管理的协调发展。 4、具有食品原材料加工、餐饮成本核算方面的知识。掌握各种产品配方、各种食品原材料出料率标准，控制产品质量和成本消耗。 5、具有社会活动能力、组织领导工作能力和实际工作能力；善于调动餐饮部各级管理人员的积极性。

As a Director of Sales, we rely on you to: - Lead the sales team in design and implementation of sales strategy with an objective to maximize hotel revenue. - Participate in business reviews and annual budget process. - Share and present hotel performance to the hotel senior leadership team in monthly basis. - Drive sales and service standards of the team. - Be responsible for effective implementation and compliance of all corporate standards. - Take responsibility for overall branding, revenue and sales channels optimization of the hotel. We are looking for someone who: - Has a passion for Sales and Marketing. - Is self-driven, goal-oriented, able to challenge the status quo. - Preferably has a bachelor’s degree or relevant experience in a similar role. - Understands the global market and local environment. - Communicates and writes with fluency in English. - Has strong interpersonal skills. If you are the right person, what are you waiting for? Click the apply button now!

岗位职责 1、负责餐饮部行政管理工作,制定并实施餐饮经营的所有计划。 2、负责实现部门的营业收入指标和利润指标。 3、与行政总厨一起筹划和设计菜单，开发当地需求的餐饮产品。 4、熟悉饭店管理理论、餐饮管理理论、营销学和服务心理学。 5、协调与其他部门的工作关系，确保宾客得到满意的餐饮产品和良好的服务。 6、制定餐厅推销策略，督促员工做好食品饮料的推销工作，提高餐饮销售收入。 7、建全物资管理制度，对餐厅的设备、物资、用具等严格管理。 岗位要求 1、同岗位多年工作经验。 2、精通本部门的业务知识，熟练掌握各种餐饮及酒水的技能及管理技巧。 3、熟悉 食品原材料采购、储藏和厨房生产、餐厅服务全过程，善于安排各个环节的工作，能保证餐饮管理的协调发展。 4、具有食品原材料加工、餐饮成本核算方面的知识。掌握各种产品配方、各种食品原材料出料率标准，控制产品质量和成本消耗。 5、具有社会活动能力、组织领导工作能力和实际工作能力；善于调动餐饮 部各级管理人员的积极性。 6、工资待遇面议。

Located in the center of Pearl River NewCity, The Ritz Carlton, Guangzhou is a luxury destination in the Southern Chinahub. Distinctive services and facilities include 350 guest rooms and 91Residence, with the Club Lounge and suites and guest rooms newly renovated, aswell as five restaurants and lounges, including the signature Cantoneserestaurant, Lai Heen, which has received one Michelin star for the sixthconsecutive year .The Ritz Carlton, Guangzhou is honored to have received theForbes Travel Guide Five Star Award for the tenth consecutive year, solidifyingits position as the premier hotel in Guangzhou to achieve such prestigiousrecognition. Immersive experiences. Bespoke service. Commitment to craft. TheRitz Carlton inspires life’s most meaningful moments. The Role of a Director of Rooms The Director of Rooms functions as thestrategic business leader of the property's Rooms department. Responsible forplanning, developing, implementing and evaluating the quality of property’srooms. The Director directs and controls the activities of the Front office, Club,Housekeeping and Residence. Position works with direct reports to develop andimplement departmental strategies and ensures implementation of the brandservice strategy and brand initiatives. The position ensures Rooms operationsmeet the brand’s standards, targets customer needs, ensures employeesatisfaction, focuses on growing revenues and maximizes the financialperformance of the department. Develops and implements property-wide strategiesthat deliver products and services to meet or exceed the needs and expectationsof the brand’s target customer and employees and provides a return oninvestment to the owner and company. KeyFunctions Directly supervises the Department Heads inthe departments named above. Ensures thorough communications and follow-up onany problems, guest or employee requests or special requirements, and on hotelinitiatives. Interviews and trains the staff. Conducts Performance Evaluationsand disciplines staff when needed. Reviews and monitors schedules of staff inall departments in the Rooms Division. Monitors their activities to assure thatstandards are being met, staff is being supported and guest needs are beingmet. Routinely inspects all areas of responsibility in the Rooms Division. Resolves customer complaints from all areasof the hotel, handling all guest interactions with the highest level ofhospitality and professionalism, accommodating special requests wheneverpossible. Will resolve complaints in person, by phone or through writtenmessage. Develops relationships with return guests, group contacts and otherguests in order to provide personalized service. Assures that financial goals of thedivision and the hotel are being met. Monitors and controls labor expense, andother divisional expenses such as supplies and equipment. Works closely with Reservations,Sales and the Front Office to maximize rate, occupancy and total revenue.Assists in preparing business forecasts. Prepares Annual Budget for thedivision. Your role will be to ensure that the “GoldStandards” of The Ritz-Carlton are delivered graciously and thoughtfully everyday. The Gold Standards are the foundation of The Ritz-Carlton and are whatguides us each day to be better than the next. It is this foundation and ourbelief that our culture drives success by which The Ritz Carlton has earned thereputation as a global brand leader in luxury hospitality. As part of our team,you will learn and exemplify the Gold Standards, such as our Employee Promise,Credo and our Service Values. And our promise to you is that we offer thechance to be proud of the work you do and who you work with. Educationand Experience High Diploma or Degree holder inHospitality Management. Minimum 10 years’ relevant workingexperience in a sizeable luxury hotel with at least 3 years in similar capacity. Passion for customer service; clear focuson the customer needs and trends in order to meet customer satisfaction; andcreativity and flair to exceed customer expectation. Proven record in managing hotel projects;good knowledge of financial statement and experience in budgeting. Excellent leadership skills and mastery indelegating multiple tasks. Demonstrate the highest level ofhospitality and professionalism with guest-oriented and service-minded. Proactive, well-organized, detail-mindedwith excellent communication and interpersonal skills and can workindependently under pressure. Excellent command of English, Chinese andCantonese would be a plus, and hands-on experience in MS Office applications. Skills& Abilities Hospitality Management: Understanding theprinciples of hospitality management, including guest service, front officeoperations, housekeeping and Residence. Business Acumen: Knowledge of businessoperations, including budgeting, forecasting, revenue management, and financialreporting. Technology: Proficiency in hotel managementsoftware systems. Leadership and Team Management: Ability tolead, motivate, and manage a diverse team, fostering a positive workenvironment and promoting professional growth. Customer Service Excellence: Exceptionalskills in managing guest experiences, handling complaints, and ensuring guestsatisfaction. Communication: Strong verbal and writtencommunication skills, capable of effective interaction with guests, staff, andexternal stakeholders. Problem-Solving: Proficiency in identifyingproblems, analyzing potential solutions, and making decisive, effectivedecisions. Organizational Skills: Aptitude formanaging multiple tasks and priorities, scheduling, and ensuring smoothoperations across different departments. Attention to Detail: A keen eye for detail,ensuring all aspects of room and facility presentations meet or exceedhospitality standards. Adaptability: The ability to adapt tochanging situations, guest needs, and industry trends, often with a proactiveapproach to innovation and improvement. Marriott International is an equalopportunity employer. We believe in hiring a diverse workforce and sustainingan inclusive, people-first culture. We are committed to non-discrimination onany protected basis, such as disability and veteran status, or any other basiscovered under applicable law. At more than 100 award-winning propertiesworldwide, The Ritz-Carlton Ladies and Gentlemen create experiences soexceptional that long after a guest stays with us, the experience stays withthem. Attracting the world’s top hospitality professionals who curate lifelongmemories, we believe that everyone succeeds when they are empowered to becreative, thoughtful and compassionate. Every day, we set the standard for rare andspecial luxury service the world over and pride ourselves on deliveringexcellence in the care and comfort of our guests. In joining The Ritz-Carlton, you join aportfolio of brands with Marriott International. Be where you can do your bestwork, begin your purpose, belong to an amazing global team, and become the bestversion of you.

岗位职责： 1.根据市场发展和公司的战略规划制定、修改、公司营销策略和营销计划，量化销售目标，实现公司经营管理目标。 2.定期对市场营销环境、目标、计划、业务活动进行核查分析，协助总经理建立调整公司营销组织。 3.准确洞察行业市场变化，根据客户需求和市场变化分析，督促相关部门按照公司规定和国家法律法规规定与客户签订业务合同并合理规避成本风险和资金风险，负责重大营销合同的谈判与签订。 4.实施公司发展战略，发掘市场机会，领导创新与 变革；制定、调整销售激励策略和运营政策，确保营销体系有效运行。 5.参与公司重要事项的分析与决策，为公司的发展战略以及年度经营计划发表意见，供总经理参考；对各项决议的实施过程进行监控，发现问题及时纠正并反馈，确保决议的贯彻执行。 6.做好外联工作，负责接待工资重要客户和VIP客户。 7.对销售的经济效益、成本费用实行及时跟踪、分析和控制，确保实现经济效益指标，每月向总经理报送营销预算及其执行情况分析，并提供销售成本分析报告。 8.每月、每季度、年度主持经营分析会。 9.执行总经理交办其他事项。 10.执行公司绩效考核制度。 任职要求： 1.大专以上学历，具备广州地区五星级酒店从业经验。 2.熟悉酒店行业现状和发展趋势，熟悉酒店运营流程。 3.同行业8年以上工作经验，5年以上高级管理经验；熟悉酒店各部门服务及管理流程，尤其具备丰富的运营背景知识。 4.具有很强的团队协作精神、组织及策划能力和良好的沟通技巧；能与政府、企业高层人士广泛接触，并深入沟通；有较强的逻辑思维能力。

岗位职责： 1.负责编制集团的各项管理制度及工程标准，并监督各项制度的执行工作； 2.项目酒店的平面布局方案设计及内部施工图深化设计； 2.对项目酒单工程进行日常监督控制，给出合理化建议，提高零星工程质量，降低工程损耗； 3.对酒店设计方的深化图纸进行审核校对，配合项目经理完成现场施工与设计方案的协调及落实； 3.工程建设过程中，负责施工质量、进度和安全的跟踪指导； 4.酒店品牌更新、升级设计的全程参与及跟进； 5.与空间设计配合进行酒店新产品的研发和设计的全程参与及跟进； 6.公司交办的其他任务。 任职要求： 1、大专以上学历，室内设计专业、工程类或相关专业； 2. 5年以上部门负责人工作经验，具有酒店行业工作经验； 3、有良好的工装方案设计基础，从事过酒店设计者优先； 4、有给排水、暖通方面专业知识和施工图经验，熟悉水系统配置，消防泵选型等工作优先； 5、工作计划性强、执行力强； 6、严谨、细致，具有高度的敬业精神和责任心； 7、沟通协调能力较好，能熟练操作CAD、3D等制图软件。

职责描述： 1. 全面负责酒店的经营管理。 2. 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3. 负责实现酒店的营业收入指标和利润指标。 4. 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5. 落实酒店年度财务预算，向各部门下达年度工作指标。 6. 督促酒店维修保养工作和酒店安全管理工作。 7. 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8. 做好酒店机构设置、员工编制及重要人事变更。 9. 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 任职要求： 1.三年以上主题精品酒店或高端小型民宿项目总经理任职经历，以往任职酒店品牌及经营效益良好，擅长提供管家式服务管理及酒店各类主题活动策划与运作。 2.候选人个人形象佳，同等条件下女优先，熟悉广州酒店市场者优先 3. 熟悉酒店各部门服务及管理流程。 4. 善于管理和经营团队，事业心强。

【岗位职责】 1、全面负责酒店运营管理工作；  2、执行公司产品、对客服务、品牌、价格等标准，根据公司要求，监控分店服务质量，及时处理宾客投诉和意见，提升宾客满意度，增进客户体验感受；  3、组建团队，带领酒店全体员工共同努力完成酒店的各项经营管理指标；  4、与投资人保持良好关系，处理并解决好投资人对酒店经营管理的诉求；  5、推广分店品牌和维护品牌形象，保障分店及品牌的良好口碑。 【任职资格】  1、5年以上中高端度假型酒店或高星酒店从业经验，熟悉酒店整体运营及管理； 2、熟悉度假型酒店管理，熟悉餐饮、康乐设施的运营管理；  3、善于团队建设和成本控制，良好的沟通能力；  4、具备强效的执行力、协调能力、创新能力和危机处理能力；  5、热爱生活，热爱旅行，自身拥有美好的生活方式，热爱实践并不断学习和创造生活美学。 备注：能接受全国派遣者优先考虑。

【岗位职责】 1、全面负责酒店运营管理工作；  2、执行公司产品、对客服务、品牌、价格等标准，根据公司要求，监控酒店服务质量，及时处理宾客投诉和意见，提升宾客满意度，增进客户体验感受；  3、组建团队，带领酒店全体员工共同努力完成酒店的各项经营管理指标；  4、与投资人保持良好关系，处理并解决好投资人对酒店经营管理的诉求；  5、推广分店品牌和维护品牌形象，保障分店及品牌的良好口碑。 【任职资格】  1、5年以上中高端商务型酒店或高星酒店从业经验，熟悉酒店整体运营及管理； 2、熟悉商务型酒店管理，熟悉餐饮、客房设施的运营管理；  3、善于团队建设和成本控制，良好的沟通能力；  4、具备强效的执行力、协调能力、创新能力和危机处理能力；  5、热爱生活，热爱旅行，自身拥有美好的生活方式，热爱实践并不断学习和创造生活美学。 备注：有希尔顿惠庭品牌酒店或类似规模酒店经验的优先考虑。

Position Summary 职位简述： Under the general guidance and supervision of the –Director of Business Development, implements all sales activities and maximizes hotel business opportunities. The DOS also represents the hotel towards customers and business partners keeping in mind the result of further strengthening the brand image in Guangzhou. It is required that he/she, together with the team, develops further product knowledge of the hotel. 在商务发展总监的监督和指导下实施销售活动，扩大酒店的商业机会。在对客户和对商业伙伴时，销售总监也代表酒店方，因此要将加强广州希尔顿品牌形象铭记于心。他/她必须带领团队，进一步加深对酒店产品知识。 Minimum College Degree 专科以上学历   At least 3 years working experiences in sales as Director level with knowledge in corporate and travel segment 3年以上销售领域总监级别工作经验，熟悉企业和旅游板块 Previous working experience in a hotel chain (local or international) 有连锁酒店（当地和国际）工作经验 Guangzhou or South China experience is a plus. 有广州或华南地区销售经验者优先   Fluency in level of English and Mandarin 中英文流利 Additional language will be a plus but not necessary 掌握第二门外语者优先 Computer skills, Delphi will be an advantage 熟练电脑操作，会Delphi系统者优先 Preferably speaking Cantonese 懂粤语者优先 Good interpersonal skills, strong leadership and aptitude. 良好的人际交往能力，具有领导能力 Pleasant and out-going personality. 个性外向，容易相处 Able to work under pressure and with minimum supervision. 适应高压独立工作 Able to develop and train subordinates. 能发展和培养下属 Possess strong administration and management skills. 具备优秀的行政及管理技巧

【岗位职责】 1、制定及执行酒店市场销售计划。 2、酒店市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。 3、分析市场动向、特点和发展趋势，设立市场目标。 4、走访客户，根据市场变化，并不断改进服务工作。 5、审核服务活动的策划方案，组织员工工作。 6、签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议。 7、统筹酒店内外的公关宣传工作；审阅酒店对外发布的宣传稿件。 8、对外通过接待、出访、新闻媒介等，对内做好各部门的推销和宣传活动等，管理美工制作，以达到酒店经营的宣传目标。 【岗位要求】 1、本科以上文化程度；5 年及以上国际五星级品牌的市场总监工作经验。 2、按照公司整体要求，制定和组织实施公司在市场策划、销售管理、客户服务的战略规划。 3、负责项目可行性比选阶段的市场研究、客户分析、市场定位和营销推广方案设计。 4、负责监督和考核公司各项目的营销推广、销售进度、销售回款和客户服务等，支持和保障项目实施。 5、全面的数字和整体营销知识、熟悉洲际品牌和趋势。 6、必须有广东工作经验，粤语/普通话流利，具备英语会话能力。

1、协助餐饮总监制定并管理餐饮部的预算，开展促销活动。增加销售额, 控制成本及提高利润； 2、向管理层提供有关客人的满意情况及竞争活动，并负责每月餐饮部的报告； 3、定期巡视公众场所及各部门的工作情况，检查服务态度和服务质量，及时发现问题，解决问题 4、合理调配部门的人力物力资源； 5、起草餐饮部的会议计划； 7、关注客人对饭菜及服务的投诉、要求和需求，并立即采取有效措施； 8、向管理层提出建议，以提高工作效率，并达到节流增源的效果； 9、经常对每个员工进行培训并做出评估,给员工以鼓励及交流工作职责以及娱乐活动的培训； 10、招聘，发展维持有能力的经理和员工 11、完成餐饮总监安排的其他工作

如果你在星级酒店行业遇到发展的瓶颈； 希望寻找新的餐饮平台长期的发展； 这里有崭新的餐饮模式《团膳餐饮》，期待您的加入； 岗位职责： 1、 定期拜访客户确保公司正确执行客户方的要服务质量标准； 2、培训和管理项目经理；提高本区域管理团队的工作能力，完成财务指标、客情维护、卫生安全、人员管理等运营工作； 3、协助并指导各项目经理及分店经理做好餐厅人员、物料、设备、清洁、安全操作、突发事件等工作； 4、推进分店出品创新提升，关注客户关系，确保客户满意度与受重视度； 5、定期巡店检查，发现问题并提出整改意见，监督分店落实情况； 任职条件： 1、年龄30-40岁，具有星级酒店餐饮总监或连锁餐饮管理3年以上工作经验； 2、出色的总结理解分析、沟通、谈判、协调、社交能力，具有敏锐的市场洞察力； 3、责任心、执行力强，具有问题解决能力，对各类突发事件能快速反应跟踪处理。

任职资格： 1、熟悉媒体品牌的整合传播与推广运作，具有出色的提案能力，有大型相关策划实务操作经验及成功品牌策划案例； 2、具备3年以上大型企业及知名品牌管理经验，熟悉品牌运作，有品牌建设理论基础； 3、有较强的沟通协调和创新能力，有良好的团队意识和领导能力； 4、办事沉稳、细致，思维活跃，有创新精神，良好的团队合作意识； 5、较强的学习能力和责任心，能自我激励，具备较强的独立处理事务的能力。 岗位职责： 1、负责公司的品牌推广，制定品牌市场推广方案（年度、季度整合传播计划和策略指引），推广的创意策略以及媒介策略，并监督实施； 2、针对公司所在行业进行品牌宣传和产品推广； 3、针对目标客户群体进行品牌宣传推广； 4、建立公司品牌的公众形象； 5、组织举办各种类型的推广活动，积极扩展交流； 6、与媒体建立深入的战略合作关系，保持长期的良好关系； 7、完成集团领导交办的其他事务及集团董事会部署的任务。