Establish an operation table for the
executive
floor, manage and lead the
executive
floor.
建立行政楼层的操作表,管理及领导行政楼层。
Use management skills to motivate and enhance employees' work enthusiasm.
运用管理技巧调动和提高员工工作积极性。
Establish good public relations with all guests.
同所有的宾客建立良好的公共关系。
Ensure that the executive floor provides services to guests in a clean environment.
保证行政楼层在整洁的环境下为宾客提供服务。
Close contact with the front desk to ensure the accuracy of information and work on the executive floor.
与前台紧密联系确保行政楼层各信息和工作的准确性。
Personally accept guest complaints and effectively handle them in a timely manner.
亲自接受宾客投诉及有效地及时处理。
1.至少2年前台工作经验及至少2年以上主管经验。
2.具有好的沟通能力和对客服务的技巧。
3.具备良好的领导能力。
4.大专以上学历,流利的英文和中文沟通能力。
1.Minimum 2 years Front Desk experience with at least 2 years of Front Desk Supervisory experience.
2.Demonstrated excellent communication and hospitality skills.
3.Demonstrated leadership qualities.
4.Minimum graduated from College.Fluently in English and Mandarin to communicate.