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  • 上海 | 经验不限 | 学历不限

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 技能培训
    • 节日礼物
    • 希尔顿员工价
    • 英语培训
    • 团队建设
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 16:37
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    Manages ADD Essence, Chinese restaurant Yuexuan, lobby lounge Pulse, Vine Bar, Deli, room service, banquet operations and staff on a daily basis.  As a department head, directs and works with the food and beverage management team and TMs to successfully execute all restaurant and banquet operations; strives to continually improve guest and TM satisfaction and maximize the financial performance in areas of responsibility. 管理所有餐饮部门和团队成员日常事宜。作为一名部门的管理人员,要直接和餐饮部的每位团队成员工作在一起,并出色地完成每项工作。让客人感到宾至如归也要达成团队成员满意度,而且最大限度创造收益。 Implements operating strategies and executes activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share. 实行营运战率并将其提升持续提高财务成绩、宾客满意度、人才资本索引和市场共享。 Operations:  Directs the operations of all restaurant outlets, room service, lobby lounge, Deli and banquet.  Works with Food & Beverage Director and TMs to execute the F&B strategy and focus on meeting or exceeding departmental and hotel goals.  Ensures compliance with Hilton Operating Standards to maintain brand integrity. 日常运作:所负责的区域包含所有餐厅、酒吧、卡颂、送餐服务部和宴会厅。和餐饮副经理及团队成员一起完成餐饮部的战略计划并达成预期目标的同时,确保遵守希尔顿酒店的营运标准及保持其品牌的完整性。 Guest Satisfaction:  Ensures to meet or exceed guest expectations and build customer loyalty through product and excellent service provided by the restaurant and banquet. Thus to maintain or raise SALT scores in Hilton guest satisfaction evaluation system. 客人满意度: 确保通过餐厅和宴会厅的产品和优质服务,达到或是超越顾客的期望,并建立和宾客之间的忠诚度, 从而保持或提升希尔顿宾客满意度。 Human Resources:  Hires, develops and retains a diverse workforce to deliver more excellent products and services. Creates and sustains a work environment that focuses on fair and equitable treatment and TM satisfaction to enable business success. Focuses heavily on TM training and development and uses all Hilton tools to ensure compliance with all Hilton training programs. Furthermore places emphasis on the TM engagement survey and monthly follow up. 人事;诚聘、发展并保持一个多样性的工作团队去传递给个个人更优质的产品和服务。创造并维持一个关注公平公正、平等对待团队成员的和工作环境。把重点放在团队成员的培训和个人发展上, 用希尔顿所有的相关工具,确保符合希尔顿的培训项目。此外, 还要把重心放在每月团队成员的投入度调查上。 Sales and Revenue Management:  Assists in developing the F&B marketing strategy targeting both in-house and walk-in customers.  Maximizes revenue by concentrating on both the average check and number of covers.  Leads the vision for long term planning in areas of responsibility. Needs to be well informed about the latest dining & bar trends in town and is able to convert this into actions into the outlets. 销售和收益管理: 协助提高餐饮内部在对内及对外客人上的营销目标值,最大的收入主要集中在平均消费值和宾客数量上.要在像负责的区域内长期进行关注。 Financial Management:  Develops and manages the department’s annual operating budget including capital expenditures to achieve or exceed budget expectations. Is able to actively manage the P&L budget vs. actual numbers. 财务管理: 提高并管理部门年度营运计划并包括资本的预计从而达到预期的估计值。
  • 上海 | 经验不限 | 学历不限

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    国内高端酒店/5星级 | 100-499人
    发布于 10:46
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    岗位职责 酒店拟挂牌万豪 1、负责食品的制作,控制厨房出品; 2、制定厨房管理制度、操作规程,制定各岗位职责,了解各岗位人员的技术水平和专长,合理安排工作岗位,确保厨房工作的正常运作; 3、制定餐饮部菜单,确定出品价格,控制成本费用,保持良好的毛利率; 4、熟悉原材料种类、产地、特点、价格,熟悉时令品种,掌握货源供应质量、价格; 5、每日检查各个厨房的卫生,检查各个厨房的食品质量,把好食品卫生安全质量关; 6、监督、检查厨房原料使用和库存情况,防止物资积压超过保质期,防止变质和短缺,控制原料的进货质量; 7、制定后厨培训计划,提高厨师的技艺,保持酒店的餐饮特色; 8、抓好设备设施的维修保养,确保各种设施处于完好状态,防止发生事故; 9、精通烹饪知识,通晓食品生产加工过程,按工序工艺要求,妥善安排各个环节的工作,善于发现出品方面的问题,能正视问题,解决问题,善于开发新产品,组织和开展各种食品的促销活动; 10、熟知货源存放保管、加工和知识和技术,有个人的名牌菜式,懂特色菜、藏菜、和禁止摆盘和盘饰,能组织指挥各类宴会的菜肴制作,操办各种规模的大型或特大型宴会的食品出品。 11、领导交代的其他工作。 岗位要求 1.大专以上学历,同岗位工作经验5年以上。 2.接受过专业技术训练,达到高级厨师技术水平。 3.有丰富的技术及行政经验,其中在高星级饭店工作不得少于3年以上。 4.懂得成本核算,食物原料及食品营养知识。 5.身体健康,精力充沛。
  • 上海-浦东新区 | 5年以上 | 本科 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 管理规范
    • 领导好
    • 午餐补贴
    • 帅哥多
    • 美女多
    国内高端酒店/5星级 | 100-499人
    发布于 11:51
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    岗位职责: 1.执行市场推广策略来增长酒店收益来源,提高酒店知名度; 2.制定并执行酒店的所有活动,公共和媒体关系,忠诚度和渠道营销以及其他市场推广活动的全年计划; 3.发展良好的媒体关系,策划新闻发布会以及其他公关活动。代表酒店与媒体沟通,以促进良好的公关形象,提高酒店知名度和抵消负面影响。 4.根据品牌标准,设计并制作酒店和市场推广的宣传印刷品; 5.管理酒店内容管理系统,更新文字和图像,优化内容质量并最好地呈现品牌标准; 6.管理酒店图像数据库包括官方酒店照片、活动照片和员工照片等,用于酒店推广。 任职要求: 1.市场营销、媒体或相关专业毕业优先; 2.至少5年以上的市场传讯管理工作经验,有奢华酒店同等职位以及社会新闻媒体工作经验者优先; 3.拥有较强的观察和应变能力、优秀的人际交往和协调能力、较强的社会活动能力。
  • 上海 | 8年以上 | 本科 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 年度旅游
    • 员工免房
    • 商业医疗保险
    国际高端酒店/5星级 | 500-999人
    发布于 18:40
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    负责带领市场部团队,与其他各部门密切合作 熟悉数字营销,具有较强的公关能力 两年以上高端奢侈品牌或五星级酒店市场部总监工作经验 英语听说读写能力强
  • 上海-黄浦区 | 经验不限 | 大专

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    • 五险一金
    • 带薪年假
    旅游/养生地产 | 100-499人
    发布于 03-28
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    职责描述:  1.  根据公司经营目标与品牌战略,搭建会员系统,制定计划与发展方向;  2.  围绕用户特性及公司战略要求,优化现有会员体系&权益,有效组织资源,包括内部权益打通及外部合作伙伴权益引入; 3.  负责监督所有渠道活动策划及沟通,最大限度地提高客户忠诚度价值;  4.  提升用户消费体验,增加有效会员数量及销售额;  5.  打通各类高端渠道,带领团队进行异业合作及跨界合作;  6.  配合集团相关部门共同完成计划实施,确保项目落地。   任职要求: 1. 全日制大专及以上学历,10年以上市场/营销/会员管理工作经验,有房地产会所/高端俱乐部相关经验优先; 2. 主导过会员体系从0到1搭建,以及后期的运营管理全过程; 3. 精通会员营销的相关工具/手段,熟悉会员营销及活动策划的相关流程; 4. 具有一定的高端市场渠道或打通渠道的经验; 5. 英文精通,可作为工作语言。
  • 上海 | 经验不限 | 学历不限

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    其他 | 100-499人
    发布于 09:53
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    岗位职责 1.建立并完善现有酒店类产品运营标准系统、管理流程; 2.执行并监控酒店管理情况,评估酒店管理及经营情况并对存在的问题进行系统的处理; 3.负责酒店类运营物资产品线的总体运营和协调管理工作; 4.通过运营标准管理系统提升品牌及价值,提升对客服务质量,积极拓展会员数量。 任职要求: 1、性格开朗、外向、情商高、擅长和人打交道及沟通; 2、有要性、目标性强、有闯劲、以业务结果为导向。 您可将个人简历和求职意向发送至hht@dfwsgroup.com,如有合适职位,我们会第一时间与您联系~
  • 上海 | 经验不限 | 学历不限

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    其他 | 100-499人
    发布于 09:53
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    岗位职责: 1.负责项目开发; 2.根据项目发展战略,完团制定的年度开发目标; 3.负责开发项目的评估、审查、签约。 华东区域开发 您可将个人简历和求职意向发送至hht@dfwsgroup.com,如有合适职位,我们会第一时间与您联系~
  • 上海-徐汇区 | 5年以上 | 本科

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    国际高端酒店/5星级 | 1-49 人
    发布于 03-28
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    The Opportunity We are looking for Talent Acquisition Manager with a unique opportunity to contribute to support hotel's key operations, specifically in areas such as recruitment, employer branding, internal talent pipeline building. With opportunities for professional growth and development within a supportive and collaborative culture, this is your chance to be part of a world-class organization where your work truly makes a difference! Exceptional Employee Benefits • 12 free room nights stay at Hyatt hotels and resorts globally • Discounted stays at Hyatt hotels and resorts for you, your family & friends from your first day • Hybrid opportunity / flexible work schedule and location • Work-life benefits including Paid Time Off and other wellbeing initiatives such as a complimentary Headspace subscription • Insurance coverage, medical benefits Who We Are • We are evolving the future of the hospitality industry - Hyatt is a global leader in the hospitality industry connecting the world through care in more than 1,250 properties in over 76 countries across six continents. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. • We're opening doors for all - No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. • “Care Connects Us” is our guiding principle - It’s the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It’s how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together. • We need your curiosity. We need your innovative spirit. And we need your authentic self. - There is always a space for you here, and we take pride in empowering you to turn trips into journeys, encounters into experiences and jobs into careers. • Our Commitment to Diversity, Equity, and Inclusion - Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page. Experience · A Bachelor's degree with a minimum 5 years working experience in HR · Proven experience in talent acquisition in a corporate setting with a track record of successful recruit and develop top talents · Project management skills, with the ability to prioritize and manage multiple tasks. · Ability to work independently and collaboratively in a fast-paced, dynamic environment. · Excellent communication skills, with the ability to build rapport with candidates and colleagues alike. · A passion for creating an inclusive work environment where everyone can thrive. · The ability to analyze data and metrics to drive continuous improvement in Talent Management and Talent Acquisition processes. Qualifications Talent Acquisition • Collaborate closely with internal HR operations teams to gain an in-depth understanding of field requirements and execute recruitment activities that enable Hyatt to attract and retain top talent. • Maintain productive relationships with existing nation/ region wide sourcing channels, including but not limited to Very East, Moseeker, LinkedIn, Facebook and coordinate with them to maximize recruitment effectiveness and optimize the candidate experience. Actively seek and partner with quality local recruitment platforms to enhance the company's online recruitment visibility. • Implement Employee Value Proposition (EVP) initiatives to promote Hyatt's culture and values, and strengthen Hyatt's reputation as an industry leader and employer of choice. • Manage Hyatt's WeChat recruitment account in China, leveraging it as a key platform to position Hyatt as the preferred employer within the hospitality industry. • Perform channel reviews to identify opportunities for optimization, including user training, data integrity, and compliance. • Contribute to the development and upkeep of robust recruitment and selection processes, systems, tools, and reporting; utilize various hiring reports/dashboards, and other tools and data to illustrate the recruiting pipeline and analyze outcomes. • Be responsible for recruitment-related projects, which include but are not limited to building talent maps, referral programs, alumni events, Careers Day, campus recruitment, etc. • Manage and maintain profiles within the GM/GM candidate pipeline to ensure the accuracy and completeness of information. Talent Management • Support the rollout of Talent Development Programs, encompassing talent reviews, high-potential talent advancement, pipeline cultivation, and talent mobility initiatives, in alignment with regional and business strategies/objectives. • Offer the company actionable intelligence on the current state of talent in relation to organizational growth. Harness internal reporting/dashboards to dissect the talent pipeline, including but not limit to talent needs and talent mobility. • Aid in the execution of Diversity, Equity, and Inclusion (DEI) related activities and projects to foster an inclusive workplace culture. • Execute additional responsibilities as assigned by the manager.
  • 上海 | 5年以上 | 本科 | 提供吃

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 午餐补贴
    • 管理规范
    • 年度旅游
    • 年底双薪
    • 员工宿舍
    国内高端酒店/5星级 | 100-499人
    发布于 09:32
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    【岗位职责】 1.尽己之能完成酒店客房销售目标。 2.卓越的领导能力,善于管理并激励员工,监督本部门,确保及时有效完成每日工作。 3.熟知销售系统,协助市场销售总监督导销售经理,销售主任及协调员,以保证他们完成酒店交于的目标。 4.良好的沟通能力,通过保持与市场及国内外客户的联系来进一步提高酒店的知名度。 5.了解旅游产业对市场走势具有一定的分析和见解妥善处理及回复客人需求。 6.分配销售市场、划分客户类型。通过对酒店销售人员的培训、引导,提升住房率,给酒店带来收益。 【岗位要求】 1、具备优秀的销售技能和技巧。 2、通过探讨和聆听,具备善于发掘客户需求的能力。 3、具备果断、自律的性格、高度的自信心,工作的热情和主动权。 4、擅长交际,具备客房销售及管理的相关经验,酒店专业或相关经验的优先。
  • 上海-浦东新区 | 5年以上 | 大专

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    • 技能培训
    • 带薪年假
    • 包吃包住
    • 人性化管理
    • 五险一金
    • 员工生日礼物
    • 岗位晋升
    国际高端酒店/5星级 | 100-499人
    发布于 08:03
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    按照洲际酒店集团的指导方针,协助餐饮总监制定培训计划并编写培训材料,并为食品生产部员工和餐饮部其它员工提供培训。 协助餐饮总监为所有食品制作和管事部门人员制作并保持最新的运营手册。 依照洲际酒店集团指导方针,协助行政总厨一起制作热门菜单,使客人花的钱物有所值。 协助餐饮总监计划和组织成功的餐饮活动。 按需要召开简报会及其它会议,以取得最佳效果。 按照管理日历的要求,参加并参与其它会议。 制定菜谱,并对餐饮部制作和售出的所有菜肴的成本保持最新的准确记录。 制定食品制作和管事运作目标,以及战略、工作程序和政策。 与部门主管一起决定所有食品、材料和设备的最小和最大库存。 协助行政总厨按照洲际酒店集团指导方针制定所有食品和设备采购的标准 参与酒店收益计划和市场项目的准备工作 监视当地竞争对手的情况,并将他们的运作与酒店的餐饮运作进行比较 通过行业书籍、酒店表演和现场访问来了解餐饮业的趋势、体系、惯例和设备        进行人力规划和管理需求。 编制和管理部门预算。
  • 上海-闵行区 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 免费班车
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 技能培训
    • 人性化管理
    • 提供宿舍
    • 有停车位
    • 美味工作餐
    国际高端酒店/5星级 | 500-999人
    发布于 03-28
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    岗位职责 1.保存有关以前、现有,具有潜力宾客的资料和档案。 2.定期安排传媒活动。 3.记录上月所有的传媒活动或其它相关活动。 4.联系宣传媒体,宣传酒店的最佳形象,及扩大会所知名度和影响力。 岗位要求 1.大专以上学历,有相同岗位工作经验5年以上。熟悉酒店领域的销售工作。 2.在当地有一定的客户群。 3.有较强的团队合作意识,及强的团队领导能力。 4.熟悉公关营销部的业务,能协调各岗位的工作。 5.形象气质佳。
  • 全国 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 包吃包住
    • 技能培训
    • 大公司大平台
    • 带薪年假
    • 管理规范
    有限服务中档酒店 | 2000人以上
    发布于 10:08
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    卓越雇主
    卓越雇主
    【岗位职责】 1、全面负责酒店运营管理工作;  2、执行公司产品、对客服务、品牌、价格等标准,根据公司要求,监控分店服务质量,及时处理宾客投诉和意见,提升宾客满意度,增进客户体验感受;  3、组建团队,带领酒店全体员工共同努力完成酒店的各项经营管理指标;  4、与投资人保持良好关系,处理并解决好投资人对酒店经营管理的诉求;  5、推广分店品牌和维护品牌形象,保障分店及品牌的良好口碑。 【任职资格】  1、5年以上中高端度假型酒店或高星酒店从业经验,熟悉酒店整体运营及管理; 2、熟悉度假型酒店管理,熟悉餐饮、康乐设施的运营管理;  3、善于团队建设和成本控制,良好的沟通能力;  4、具备强效的执行力、协调能力、创新能力和危机处理能力;  5、热爱生活,热爱旅行,自身拥有美好的生活方式,热爱实践并不断学习和创造生活美学。 备注:能接受全国派遣者优先考虑。
  • 宴会销售总监

    1.8万-2.2万
    上海-浦东新区 | 经验不限 | 大专 | 食宿面议

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 包吃包住
    • 技能培训
    • 领导好
    国际高端酒店/5星级 | 100-499人
    发布于 16:23
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    【岗位职责】 与宴会会议总监和餐饮总监一起制定餐饮宴会销售计划 协助酒店新产品及服务的开发和推广 协助酒店市场战略的制订。 做计划或做决定时,要考虑外界经济情况 管理财务报告,财务分析、预算,制定部门的定价策略。 确保按照收入和开支预算实现经营目标。 与本部门及其他部配合工作。 预防和处理客人所关心的问题。 与客户谈判,确保满足客人的需要,同时又能够实现酒店的利润。 与客户保持有效的适当地交流,同时表现出专业的形象及工作方式。 对酒店 产品及服务要有高度了解,以便更好地向客人推销酒店的服务及设施。 根据酒店的目标和方向,制订合适的行政及沟通规定及程序。 拜访有潜力的客户,发展并保持与客户合作的关系。 遵守酒店酒店的员工守则。 遵守酒店酒店的政策及程序。 坚持不断的对自己的表现进行分析评估 完成上级交给的其他任务。 【岗位要求】 必须具备良好的说读写能力并理解工作中的主要语言 具备良好的读写能力,以便使沟通的过程更方便 需要良好沟通技巧包括口语及书写 最主要的任务是在团队中与其他员工工作中表现为团队的主管,这是最基本的直接管理 熟悉运用Internet, Delphi及其他主要计算机程序 对酒店及相应施设具有专业知识 具有公司,旅游中介公司及宴会销售知识 在责任范围内掌握领导才能和所有工作任务的知识 掌握并具有互联网及其它主要电脑软件方面的知识和经验 能够使用销售和前厅部电脑系统 对本地市场及国际市场有基本的了解 至少拥有5年国际连锁酒店的相关工作经验
  • 上海 | 经验不限 | 大专

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    • 五险一金
    • 补充医疗保险
    • 带薪年假
    • 年终奖金
    • 员工宿舍
    • 员工体检
    • 节日礼物
    • 免费工作餐
    • 员工健身房
    • 员工生日礼物
    国际高端酒店/5星级 | 500-999人
    发布于 03-28
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    Working alongside a professional team in the corporate office's Global Customer Service Center based in Hong Kong, we are seeking for a Customer Service Agents (Overnight Team) to join our global reservation team.  Work for a highly prestigious and renowned hospitality group Be a part of a professional team Be offered with exceptional market leading benefits such as comprehensive family medical insurance (including dependents), pension benefits and 17 days of public holiday    Key Accountabilities Demonstrate and maintain up to date knowledge of all Peninsula Hotels’ facilities, rates & promotion Process reservation bookings via incoming calls, emails and wholesalers in accordance to the policy & procedure Collaborate with internal departments to ensure important requests from guests are well communicated (e.g. handling transportation bookings, restaurants and spa bookings) Maintain accurate guest profile and apply relevant booking history for future reservation Participate in Suite up-selling programme    General Requirements Minimum 1 year of Reservation, Front Office or Call Centre experience Good operating knowledge of Opera (PMS) Clear communication skills and telephone etiquette Fluent in English and good command of Cantonese and Mandarin would be advantageous    We are delighted to receive your CV for further consideration. We may consider fresh graduates who have relevant internship experience in front office or reservation function.    About The Hongkong and Shanghai Hotels (HSH) HSH has an incredible heritage dating back to 1866 and was one of the first companies to be listed on the Hong Kong Stock Exchange. HSH owns and operates some of the world’s finest hotel proper ties under The Peninsula brand, with twelves operational Peninsula hotels in exceptional city centre locations in Asia, US and Europe. The group’s portfolio also comprises strategic real estate assets and tourism assets, including The Peak Tram – one of Hong Kong’s most popular tourist attractions.
  • 上海 | 3年以上 | 大专 | 食宿面议

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    • 五险一金
    • 带薪年假
    • 技能培训
    • 人性化管理
    • 管理规范
    • 岗位晋升
    • 团队支持
    • 发展空间
    服务式公寓 | 2000人以上
    发布于 03-28
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    Brief Introduction 职位简介 ·        organize and coordinate resources to achieve the goals set by the company, according to company standards and relevant laws and regulations. 依据公司的标准及相应的法律法规,组织和协调各种资源,以达到公司所设定目标。 ·        Complete the operational work. 完成各项运营工作。 Major Responsibility 主要工作职责 ·        Revenue management: involve in management of sales action plan, inventory management with yield management principles, and participate in market competition analysis. 营业额管理:参与管理销售行动计划,用收益率管理原则进行存货管理,和参与市场的竞争分析。 ·        Team management: managing data, staffing and employment proposals, planning, training, as well as designing employee career development. 团队管理:管理数据、招聘和雇佣提议、计划、培训、员工职业发展等。 ·        Cost management: control staff costs and various costs incurred within sectors according to the annual budget. 成本管理:根据每年的预算控制员工成本和所在部门的各种成本。 ·        Asset and security management: understand the property’s facilities operation and train the subordinates in these areas. Overall management of property assets and ensure a long-term investment value of assets. Effective management of the owner / representatives and to maintain good communication relationships. Responsible for financial planning and coordination to improve productivity and return on investment. 资产和安全管理:了解物业设备和安全方面的操作,并在这些方面对下属进行培训。全面管理物业资产并确保资产的长期投资价值。有效管理业主方/业主代表并与其保持良好的沟通关系。负责和协调财务计划以提高生产效率和投资回报率。 ·        Sales relationships: according to self- knowledge and evaluation and reports provided to understand, follow and develop customer relationships. 销售关系:根据自己的知识和提供的评价及报告来了解、跟进和发展客户关系。 ·        Cash Flow Management: Manage the invoice, cash receipt and payment as well as accounting of receivables. 现金流程管理:管理发票,现金的收取和支付和收回帐款。 ·        Internal and external relationship management and communication: Represents the Ascott Limited in a professional manner in all contexts, ensuring positive relationships are developed and maintained with all relevant external parties, including government, unions, industry and regulatory bodies, and suppliers. Collaborate with various departments to meet customers’, guests’ and company's expectations. 对内和对外关系的管理和沟通:在各个场合代表公司的职业形象,确保和外部各方面的积极关系的建立和维护,包括和政府、团体、行业间、供应商等的关系维护。和各部门合作以达到客户、客人和公司的期望。 ·        Standards’ and procedures’ management: adopt and supervision all existing programs to ensure the smooth implementation of all company policies, regulations and the behaviors. 标准和程序管理:运用及监管所有现有程序。确保公司政策和制度以及公司各项行为的顺利实施。 ·        Ensure that all the property behaviors comply with all relevant laws and regulation acts. 确保物业各项行为符合所有相关法律规定。 ·        Works co-operatively with internal resources including corporate office. 和公司内部人员包括总部办公人员的紧密合作。 ·        Be a property manager on duty on a regular basis. 定期担任物业值班经理。 ·        In compliance with the Ascott Group's Environmental Health and Safety (EHS) guidelines and policies, pay attention to energy conservation and the safe operation in daily work. 遵守集团的环境健康安全方针政策,日常工作中注意节能和安全操作。 ·        Complete other tasks assigned by superiors. 完成上级领导交办的其他工作。 ·        Achieve Key Performance Indicators as set and agreed to. 完成设定及认可的主要工作指标。 Requirements 资质要求 ·        Major in hotel, tourism or economic management; 酒店、旅游或经济管理类专业毕业; ·        Over 3years practical management experience in serviced apartments/five-star international branded hotels; 3年以上酒店公寓/五星级国际品牌酒店实际管理工作经验; ·        Extensive operational management expertise and financial knowledge; 丰富的运营管理知识和财务知识; ·        Familiar with local legislation and regulations; 熟悉当地的法律法规等规章制度; ·        Excellent listening, speaking, reading and writing communication skills in Mandarin and English (multi-foreign language ability is preferred); 良好的中英文听、说、读、写沟通能力(掌握多国语言者优先); ·        Clear thinking, able to act mature and steady; 工作思路清晰,行事稳重干练; ·        Enthusiastic working attitude and a strong sense of responsibility; 高度的工作热情,极强的工作责任心; ·        Good teamwork and communication skills, able to withstand strong pressure. 良好的团队合作精神和沟通协调能力,能承受较强的工作压力。 工作地点:华东区
  • 上海 | 经验不限 | 大专 | 提供食宿

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    国内高端酒店/5星级 | 2000人以上
    发布于 03-27
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    岗位职责: 1、敏锐把握行业动态、市场信息,为酒店制定发展战略提供决策依据,协助总经理制定总体市场发展战略和目标。 2、制定本酒店年度市场营销计划,编制相关收入预算,把控市场营销工作的方向、进度和各项营销工作的有序实施。 3、负责将营销计划目标实施,采取有效的措施进行检查、督导和考核,确保目标任务得以实现,完成酒店的市场销售和市场拓展的目标任务。 4、负责酒店收益管理,使酒店收益最大化。 5、负责酒店市场推广、公共关系部门;持续与旅游管理部门、公司和行业协会、学会等组织加强纵、横向联系,建立长期稳定的良好协作关系、建立良好的公共形象。 6、密切关注了解酒店宾客对酒店经营管理、服务质量的意见和要求并及时反馈给相关部门,促使酒店服务质量不断提高。 7、定期对部门下属的工作绩效予以评价、指导和培训,形成一个阳光有活力的团队。 8、了解上海市场,熟悉会议会务销售运营。 岗位要求 1、酒店管理或市场营销专业优先,有良好的职业道德。 2、卓越的领导能力,善于管理并激励员工,对市场营销工作有深刻理解,较强的市场感知能力、敏锐把握市场动态的能力。 3、高度的工作热情,有较强的观察力和应变能力、出色的人际沟通能力、团队建设能力、组织开拓能力。
  • 上海-浦东新区 | 5年以上 | 学历不限

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    • 五险一金
    • 带薪年假
    • 技能培训
    • 岗位晋升
    • 人性化管理
    • 年度旅游
    国际高端酒店/5星级 | 500-999人
    发布于 14:15
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    ·      Takingresponsibility for the business performance of the outlet ·      Takingresponsibility for the qualitative performance of the outlet ·      Settingbudgets and/or agreeing them with senior management ·      Developoutlet up-selling strategy ·      Organisingmarketing activities and promotional events in cooperation with theCommunications Department ·      Planningand coordinating menus with the chef ·      Analysingand planning outlet sales levels and profitability ·      Preparingreports at the end of the shift/week, including colleague control, cost ofsales control and sales ·      Creatingand executing plans for department sales, profit and staff development ·     Supervise F&B service by directing and guiding  subordinates, providing them feedback ·      Ensureguests preferences are remembered ·      Ensure reservations, greeting, seating and taking orders by staff are all done to MOstandards ·      Ensurefood and beverages are presented to guests according to the standards of theoutlet ·      Developa strategy for handling special requests and VIPs ·      Dealwith guest complaints in a timely manner and update F&B Director whereappropriate ·     Ensure that hotel grooming, uniform and hygiene standards are beingmaintained, enhancing a professional image ·     Be aware of, and comply with, local and relevant Food Acts, safe working practices as laid down under FHLSS. ·       Adhereto Safe&Sound procedures regarding Health & safety, HACCP standards
  • 上海 | 5年以上 | 本科 | 提供吃

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 年度旅游
    • 员工免房
    • 商业医疗保险
    国际高端酒店/5星级 | 500-999人
    发布于 14:32
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    You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Marketing Communications Manager is responsible to develop, implement, monitor and evaluate the hotel’s marketing communications strategy, including advertising, promotions, public relations, graphics and collateral, so as to support the marketing objectives for the hotel and maximise the hotel’s positive exposure in local, national and international markets. Ideally with a university degree or diploma in Communications. Minimum 2 years work experience as Communications Manager or Assistant Marketing Communications Manager. Good problem solving, writing, administrative and PR skills are a must.
  • 上海 | 3年以上 | 本科 | 提供食宿

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    • 技能培训
    • 岗位晋升
    • 班次津贴
    • 带薪年假
    • 免费食宿
    • 工会福利
    • 管理规范
    • 绩效奖金
    • 五险一金
    • 团建活动
    国际高端酒店/5星级 | 500-999人
    发布于 14:52
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    Pudong Shangri-La, East Shanghai Pudong Shangri-La, East Shanghai is located on the famous Huangpu River in Shanghai’s vibrant Lujiazui financial district, directly opposite the historical Bund. Guests can walk from the hotel to the Oriental Pearl TV Tower, SICEC and IFC Mall. The hotel offers 10 restaurants and bars, such as Gui Hua Lou, a Chinese restaurant, French restaurant Jade on 36 Restaurant which boasts panoramic view of the Bund, and buffet restaurant Yi Café. • 950 rooms and suites • Signature family rooms featuring licensed products and amenities from Paul Frank and Pancoat • Approximately 500 shopping, dining and entertainment outlets around the hotel We are currently looking for a Senior Convention Sales Manager to join our Sales & Marketing team. As a Senior Convention Sales Manager, we rely on you to He/She handles groups with more than 10 rooms for non corporate accounts and rooms based on specific markets and accounts as directed by the designated territory allocation. Carry out day-to-day sales activities and coordinate with specific responsibilities for directing sales and training. Accomplishes goals set forth in the Marketing Plan with guidance of Director of Convention Sales. We are looking for someone who: Has a passion for Sales and Marketing Is a strong team player Has a can-do attitude Communicates and writes with fluency in English (as well as the local language) Has relevant experience in a similar capacity previously Has strong interpersonal and communication skills Able to engage in a friendly and professional manner with business partners and customers
  • 上海-闵行区 | 10年以上 | 大专 | 食宿面议

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 新年奖金
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 13:26
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    Duties and Responsibilities工作职责(主要负责MICE板块的销售工作) Financial Returns财务回报 Achieve budgeted revenues and personal/team sales goals and maximise profitability. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans. 在预算内达成营收目标和员工销售目标,使利润率最大化。参与制定部门年度预算、酒店营销计划、经营计划以及财务计划。 Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales. 创建并执行销售计划,推动客房入住率明显上升,增加平均房价,提升业务量,提升餐饮和宴会销售。 Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan. 准备每月报表和销售预测,分析当前和潜在的营销趋势,规划各种活动增加营收与市场份额,并监督员工工作绩效,确保业绩超出原先制定的营收计划。 Our People员工团队 Manage day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance. 处理员工日常事务,计划并分配工作,为每个员工设定工作绩效目标。为员工提供教导、辅导并给予定期反馈,帮助解决各种员工冲突,提高员工绩效,并对员工优良的工作予以认可。       Educate and train sales team that is responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies. Ensure staff is properly trained and has the tools and equipment to carry out job duties. 对负责开发新客户、维护现有客户并执行各项销售策略的整个销售团队进行教育与培训。确保员工获得适当的培训,并为员工配备完成工作所需的各种工具和设备。       Work with other department managers to ensure proper staffing levels based on guest volume. 同其他部门经理协作,确保员工配备情况符合酒店客流量。        Guest Experience宾客体验 Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience. 为宾客提供各种信息(如:忠诚计划、当地景点、餐厅、设备信息),以此提升宾客体验。      Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/ banquet services. 同主要客户和外部相关人员建立联系并保持联络,借此增加团体及会议业务量,包括客房销售、餐饮销售和宴会服务等。       Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.为酒店的会议及商务团队活动制定时间表,同酒店其它部门协调安排共同完成销售部门同潜在客户达成的协议中要求的各项服务内容。     Responsible Business企业责任Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.发现降低营销活动效果和酒店整体销售情况的运营问题,同相关部门协作共同解决。      Develop awareness and reputation of the hotel and the brand in the local community.提升酒店与品牌在本地的知名度。       Perform other duties as assigned. May also serve as manager on duty. 完成其它分配的任务,可能需要担任值班经理。 QUALIFICATIONS AND REQUIREMENTS 任职要求 Bachelor’s degree / higher education qualification / equivalent in marketing or related field, and two to four years’ experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team, or an equivalent combination of education and work experience. Must speak fluent English. Other languages preferred. 市场营销或相关专业学士及以上学历或同等学历,2至4年服务业或酒店业市场营销和直接管理销售团队的工作经验,或其他同等学历与工作经验。流畅使用英语。能同时使用其它语言者优先。
  • 上海 | 3年以上 | 学历不限

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    • 技能培训
    • 岗位晋升
    • 班次津贴
    • 带薪年假
    • 免费食宿
    • 工会福利
    • 管理规范
    • 绩效奖金
    • 五险一金
    • 团建活动
    国际高端酒店/5星级 | 500-999人
    发布于 14:52
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    Description: Responsible for supervision and production of all items in Butcher Section. Requirements: - Good Health - Physical active - Apprenticeship or college level - Minimum 2 years in similar capacity / in a five-star hotel/ resort - Service- Oriented - Motivated and team leader - Ability to work long and unusual hours
  • 全国 | 经验不限 | 大专 | 提供食宿

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    国内高端酒店/5星级 | 100-499人
    发布于 14:57
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    卓越雇主
    卓越雇主
    工作职责: 1 、负责酒店餐饮的日常经营和管理。 2 、研究分析市场状况,了解客人的饮食需求 . 根据酒店客人的饮食结构和生活习惯,确定酒店餐饮工作经营和管理目标; 3 、根据酒店总体的预算要求,分析各月、年度的餐饮市场状况,指导和审定餐饮部门的月、季、年度预算指标; 4 、参与和指导餐饮部,定期研究,制定食品推广计划和餐饮部推广计划,审定各种时令和特价菜单; 5 、制订服务标准和操作规程,检查管理人员的工作和餐厅的服务态度,服务规程、出品部门的食品 ( 饮品)质量及各项规章制度的执行情况,发现问题及时纠正和处理; 6 、定期检查所属部门的各项经营情况,会同财务部对所属部门的各项成本预算进行审定,有效地监督和控制成本,保证所属部门的综合毛利。 7 、激励、培训本部门的员工。 任职资格: 1 、大专及以上学历,具有五年以上星级酒店工作经验; 2 、掌握一定的英语口语,并能进行日常交流; 3 、具有丰富的餐饮管理经验,良好的客户关系,语言、文字表达能力强; 4 、熟悉国内知名品牌食品的现状及发展趋势,能够把握行业技术发展趋势和发展动向,对关键技术有独到见解; 5 、熟悉星级酒店筹开及运营标准和流程。
  • 上海 | 经验不限 | 学历不限

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 人性化管理
    • 领导好
    • 额外商业保险
    • 免费上下班车
    国际高端酒店/5星级 | 100-499人
    发布于 17:45
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    【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Food & Beverage Manager has the key responsibility of ensuring that all Food & Beverage outlets, Conference and Banqueting operations are managed as successful independent profit centers, ensuring maximum guest satisfaction and consistency in line with Hilton International standards. This role will achieve these through the key strategies of planning, controlling, organizing and marketing. What will I be doing? As the Food & Beverage Manager, you will be responsible for performing the following tasks to the highest standards: • Ensure that each food and beverage outlet and conference and banqueting event is managed in line with key service standards and specified profit margins as an independent profit centre. • Ensure that each outlet is managed by a management team (Restaurant Manager / Head Chef) who are totally accountable for the profitability and service standards achieved. • Coordinate the formulation of the annual operating budget in determining outlet projected revenues and expenses, manning, operating equipment and FF&E requirements in line with the annual business plans, supported by key marketing plans as well as revenue driven initiatives. • Provide accurate and realistic forecasts and updates on anticipated changes in the business whenever appropriate. • Ensure that supplier liaison with the Purchasing Officer ensures maximum support with regards to sponsorship, marketing and pricing initiatives. • Monitor all costs and recommend measures to control them. • Ensure that the department operational budget is strictly adhered to. • Ensure that all outlets and banquets are managed efficiently according to the established concept statements. • Closely monitor productivity levels through productivity schedules in each outlet and take immediate corrective action if necessary. • Monitor and control vacation planning for the department. • Monitor, control and minimize overtime for the department. • Ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the departmental operations manual. • Maintain and amend where appropriate all SOPs in line with company brand standards and outlet requirements. • Work with the Outlet Managers, Banquet Service Managers and all respective Chef de Cuisines to take corrective action where necessary. • Handle all guest complaints, requests and enquiries on food, beverages and services, adhering to established and clearly defined procedures and protocols. • Take personal responsibility for maintaining and revising the policies and procedures manual associated with the department and inter dependent departments to ensure no ambiguity. • Establish a rapport with guests. maintaining good customer relationship. • Coordinate the formulation of the annual marketing plan to establish a list of marketing activities in line with the annual business plan, supported by appropriate advertising and promotion budgets from suppliers. • Ensure that all Food & Beverage forms and reports are completed and forwarded to the relevant office in a professional and timely manner. • Conduct monthly departmental meetings and daily operations briefings with Outlet Managers. • Maintain good working relationships with colleagues and all other departments. • Have complete understanding of the team member handbook and ensure that team members adhere to the regulations contained within. • Train and develop Outlet Managers so that they are able to operate independently within their own profit centres. • Ensure that each Outlet Manager plans and implements effective training programs for their team members with the Training Manager and Departmental Trainers. • Develop F&B marketing activities and promotions in close cooperation with Outlet Managers, the Executive Chef and the Marketing Communications Manager. • Conduct annual PDR for direct reports and ensure process is followed through by all Outlet Managers. • Ensure that all team members report for duty punctually wearing the correct uniform and name badge at all times. • Have a complete understanding of and adhere to the hotel’s policy relating to Fire, Hygiene, Health and Safety. • Be the key person in driving the hotel’s Food Safety Management System (FSMS). • Ensure that one of the key responsibilities of all direct reports is to focus on the 9 high risk policies as well as to give Health and Safety compliance top priority. • Ensure that full compliance is maintained in all aspects of Health and Safety within the hotel and any identified shortfalls are addressed with due priority. • Assist in the building of an efficient team of team members by taking an active interest in their welfare, safety and development. • Ensure that all team members provide courteous and professional service at all times. • Assist in the training of team members ensuring that they have the necessary skills to perform their duties with maximum efficiency. • Ensure that all team members have a complete understanding of and adhere to the hotel’s policy relating to Fire, Hygiene, Health and Safety. • Carry out bi-yearly inventory of operating equipment. • Adhere to the hotel’s security and emergency policies and procedures. • Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. • Carry out any other reasonable duties and responsibilities as assigned. • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 【任职要求】 What are we looking for? A Food & Beverage Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • 5-8 years as Head of Food & Beverage in a 4 / 5-star category hotel or individual restaurants with high standards. • Good command in English, both verbal and written to meet business needs. • Working knowledge of mathematics. • Familiar with computer systems. • Relevant knowledge of food and beverage. • Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. • Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. • Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. • Knowledgeable of Food & Beverage and Conference & Banqueting operations and skills. • Strong leadership, people management and training skills. • Guest oriented and able to confidently build and exceed service standards. • Thorough knowledge of services, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings. • Strong interpersonal skills and attention to details. • Key strengths (under the 9 competencies) in people management communication and planning. • Thorough knowledge of food and beverage operations including food, beverages, supervisory aspects, service techniques, and guest interaction. • Considerable skill in math and algebraic equations using percentages. • Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect. • Able to work under pressure and deal with stressful situations during busy periods. • Able to walk, stand, and /or bend continuously to perform essential job functions. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 工程部总监

    1.5万-2万
    上海 | 8年以上 | 大专

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    • 技能培训
    • 管理规范
    • 带薪病假
    • 免费房福利
    • 节日&生日礼
    • 福利年假
    • 包吃包住
    • 五险一金
    • 员工生日礼物
    • 班次津贴
    国际高端酒店/5星级 | 100-499人
    发布于 18:13
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    岗位职责 1、制定工程部的组织机构和管理运行模式,使其操作快捷合理。 2、总结归纳运行和维修、制定和审定设备设施及建筑装潢的预防性维修计划、 3、负责工程部的节支运行、跟踪,控制水、电、油、等的消耗并严格控制维修费用。 4、根据营业情况和气候及市场能源价格情况,提出节能运行的计划和运行维修费用预算。 5、负责协调和酒店相关的市政工程等业务部门的关系,以获得良好的外部环境。 6、审定员工培训计划,定期对员工进行业务技能、服务意识、基本素质的培训。 岗位要求 1、大专以上文化程度;8年以上同岗位工作经验。有一定外语水平。 2、必须掌握机电工程设计基础知识、熟悉电子通讯设备、计算机、暖通、空调、给排水设备、电梯等的使用和维护管理,熟悉基建、环境保护、安全生产、劳动保护方面的政策与法规。 3、能充分领会总经理的经营意图,正确处理上下级之间、部门之间的关系,并能组织指挥工程部各项工作计划的实施,确保工程部的正常运转。 4、有强烈的事业心责任感,有较强的自学能力和适应性。 5、有上海国际五星级酒店同岗位工作经验的优先考虑。
  • 上海 | 3年以上 | 本科 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 节日礼物
    • 岗位晋升
    • 管理规范
    • 领导好
    • 帅哥多
    • 美女多
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 14:36
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    岗位职责: 1. 通过对市场的精准分析及收益管理策略的实施,致力于所有创收部门的收益管理,如房务部,宴会部,餐饮部及水疗中心,为酒店行政委员提供整体的解决方案,以实现利润最大化。 2. 协助酒店各个创收部门,通过对市场需求的分析及预测,致力于有潜力和空间的部分,确保数据信息的优化和维护,持续性的价格,分销渠道及收益管理策略。 3. 对酒店当前收入状况及趋势进行精准分析,发现并致力于有挑战的部分制定相应创收策略,同时优化长期利润率。 4. 针对酒店系统及工具的有效运用,商业及市场讯息的获取流程,可卖房及价格策略进行有效监管,及时发现并反馈意见,确保品牌及酒店在市场中的竞争力。 5. 与市场营销及推广总监一起制定年度收入预算及销售推广策略。 6. 主持每周的收益会议,与酒店行政委员及相关部门分享未来的收入预测及收益管理策略。 7. 通过市场分析及收益管理软件的应用,对入住率及平均房价做出精准预测,并制定出有效的收益最大化策略,如可卖房销售管理,价格管理及分销渠道管理。 8. 确保最优化的散客及团队市场可卖房配比和管理。 9. 通过对竞争群酒店价格策略及市场变化的精准分析和预测,制定相应的价格策略。 10. 确保最优化的动态价格策略的实施,并对此策略进行及时的回顾和评估。 11. 确保在各渠道的可卖房管理与分销渠道管理策略保持一致,并密切监管不同渠道间的需求转换(渠道管理)。 12. 根据酒店整体的渠道管理策略,找出新的分销渠道,并对其进行有效评估。 13. 对第三方零售渠道进行有效管理,确保酒店在其网站上的最优呈现。与线上第三方保持良好合作,以争取最优的产量及市场占有率。 14. 与销售部协作实现从传统旅行社向线上B2B及B2C分销渠道的转换。 15. 执行酒店价格及分销策略,确保官网上客房价格及各种优惠促销符合酒店整体价格策略。 16. 与市场传讯部总监协作,确保时时更新官网上的价格及优惠促销信息。 17. 根据关键绩效指标对成本进行有效控制。 18. 对各个相关部门的工作流程进行监管,确保数据信息的准确和一致性。 19. 创建一个理想的工作文化,与其他部门同事保持良好的合作伙伴关系,以维持部门间正面的工作环境与氛围。 20. 营造一个安全、整洁、有条理的工作环境 21. 确保部门内部的、酒店的、政府的相关政策规定得以遵守和执行。 22. 培训、劝导、辅导、及观察员工的工作表现;定时为员工作出工作表现评估以确保高水平的顾客满意程度。 23. 完成被指派的其他与职务相关之工作。 任职资格: 1.大学本科,优秀的中英文书写及口语能力。 2.3年以上相关工作经验,至少 2 年管理岗位经验,有同等质量酒店相似岗位工作经验者优先考虑。 3.具备制定最适合酒店的总体市场销售目标及行动方案的能力。 4.具备制订和执行营业预算及经营计划的能力。 5.具备高效地推广和将品牌定位在理想水平的能力。 6.具备协助市场销售总监,达到酒店总体经营目标的能力。 7.良好的管理技巧和沟通技巧。 8.具有领导,指导和发展员工的能力。 9.具备处理危机的知识和能力。 10.良好组织及展示技巧。
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