【岗位职责】 1、全面负责酒店房务部门的运营管理，包括前厅部、客房部、洗衣房等部门的工作协调与监督 2、制定并执行房务部门的年度预算、运营计划及服务标准 3、优化房务工作流程，提升服务质量和客户满意度 4、负责房务部门的人员招聘、培训、绩效考核及团队建设 5、处理客户投诉及突发事件，确保问题得到及时有效解决 6、与其他部门密切合作，确保酒店整体运营顺畅 7、定期分析房务运营数据，提出改进措施并落实执行 【岗位要求】 1、本科及以上学历，酒店管理或相关专业优先 2、10年以上高星级酒店房务管理经验，5年以上房务总监或同等职位经验 3、精通酒店房务运营流程及服务标准，具备出色的管理能力 4、优秀的沟通协调能力和团队领导能力 5、具备较强的数据分析能力和问题解决能力 6、英语流利，能熟练使用酒店管理系统 7、身体健康，能承受工作压力

1.      To be responsible for the Revenue Management & Distribution of hotels/resorts in specified regions to achieve and exceed RevPAR targets throughout the year, year-on-year. 通过收益管理和分销管理以达到酒店全年所制订的每间客房平均收益 2.      Ensure on-property rate management, of specified region, is effectively implemented at benchmark: 85% and in alignment with the Group’s strategies and doctrines. 确保酒店的价格管理，在特别的阶段，有效执行我们的门市价并能85%的确保集团的方针政策 3.      Quarterly audit on hotels/resorts, of specified region, on adherence of Corporate SOP in revenue management and distribution processes. 季度的内审，在指定的区域，坚持集团在收入管理和分销渠道的标准执行流程 4. To continually identify optimum price points and improving rate parity in our hotels/resorts throughout the year.持续性的确定最佳的销售价位并提高全年价格的公平性 1.      On a daily basis, review the monthly forecast, budget and strategies of hotels/resorts, in your specified region, and recommend wherever necessary the yield management restrictions, closed-out dates, and inventory control issues 每天进行月度预测，预算和酒店的销售策略，在指定的区域推荐必要的产量管理，房间管理 2.      Guided by the directions and strategies communicated by the group - Director, Revenue Management and Distribution; manage, develop and train the hotels/resorts Revenue Associate(s), in your specified region to achieve and exceed RevPAR targets throughout the year. 在集团收益管理总监的直接指导下，发展和培训酒店的收益员工在指定的区域里达到全年所制定的每间客房平均收益 3.      Guided by the directions and strategies as communicated by the group - Director, Revenue Management and Distribution; accurately forecasts business outlook; business on-the-books, booking volume/channels with the hotels/resorts in your specified region. 在集团收益管理总监的直接指导下，精准的预测酒店未来的入住率,订房量，订房渠道 4.      To continually champion the concept of “Dynamic Pricing” & “Rate Parity” to the field. 持续性的在自己的领域保持“有活力的价格”和“等价”的冠军 5.      To regularly conduct market analysis and provide accurate diagnostic reports periodically for the hotels/resorts in your specified region to the group - Director, Revenue Management and Distribution. 定期的进行市场分析并提供准确的分析报表给酒店和集团的收益管理总监 6.      Understand the synergies and efficiencies of the available distribution channels and use the resources to increase revenue for the hotels/resorts in your specified region. 明白各种分销渠道的整合效应，并运用各种资源达到及提高酒店的收益 7.      To be the first to know the dynamics of individual hotels/resorts’ competitors’ sets and the economic situation to optimize positive and reverse negative impacts on our business strategies. 要第一时间知哓竞争对手的市场及经济定位并能在商业策略完善积极的因素 8.      Ensure that timely and accurate submission of all reports generated.  All records and data’s of previous and current worksheets and market analysis/diagnostics are to be properly filed and accessible to all. 确保有效的准确的提供各种报表，所有的工作报表，数据和市场分析得到适当的保存并能随时备察 9.      Responsible for ensuring that all resorts adhere to the rate loading SOP without exception. 确保遵循价格上传的标准执行流程 10.    Conduct regular audit checks to all hotels/resorts in your specified region to ensure adherence to Corporate SOP. 定期的进行审计检查确保严格执行集团的标准执行流程

招聘需求： 学历：2024/2025届应届本科毕业生，本科及以上学历； 专业：旅游管理、酒店管理。 岗位方向： （1）董事办管培生：高管事务、计划督办、产品运营体系等工作； （2）市场营销管培生：品牌、新媒体、策划、销售管理等工作； （3）酒店运营管培生：度假酒店房务、前厅、餐饮、采购等工作； （4）乐园运营管培生：主题乐园运营、经营、客服等工作。 备注：完成轮岗培养后确定岗位方向。

岗位职责/职位描述（薪资+提成） 主要工作职责： 1、 协助市场销售总监（DOS）落实酒店整体销售策略与市场计划，推动业绩目标达成。 2、 分管核心客户群体（如商务客户、旅行社等），维护重要合作关系并拓展新业务。 3、 监督销售团队日常工作，指导下属完成销售指标，提升团队专业能力。 4、 参与酒店定价策略制定，结合市场动态调整销售方案，优化收益结构。 5、 统筹大型营销活动及展会参与，提升酒店品牌曝光与市场影响力。 6、 分析销售数据与市场趋势，定期提交业绩报告及改进建议。 7、 协调与前厅、客房、餐饮等部门的联动，保障客户服务体验。 8、 在 DOSM 缺席时代理其职责，确保销售工作正常运转。 1、 专科及以上学历，市场营销、酒店管理等相关专业优先。 2、 5年以上酒店销售实战经验，其中至少2年管理岗位经验，熟悉高端酒店运营模式。 3、 具备丰富的客户资源与市场开拓能力，有成功的销售业绩案例。 4、 优秀的谈判技巧与抗压能力，能适应频繁出差及高强度工作。 5、 具备战略思维，能精准把握市场动态并制定应对方案。 6、 具备出色的领导能力与跨部门协作精神。

工作职责： The Sr. Manager, Marketing & eCommerce Consulting – GCM is a senior member of the hotel－facing consulting team, leading a MECC operations team that supports the marketing and online channel performance of all GCM trading hotels （including Owned & Managed & Franchise hotels） through a one‑stop‑shop consulting support model. This role ensures hotels are empowered to maintain strong online presence and visibility to drive online channel performance and achieve commercial objectives. Beyond direct consulting delivery, the role focuses on identifying common and evolving operational needs across the hotel portfolio, and translating them into standardized, scalable, and systemized support solutions. Operating in a highly matrixed environment, the Sr. Manager works closely with regional and hotel‑level stakeholders to drive alignment, clarity, and effective execution. This role leads the MECC operations team to empower GCM hotels to achieve commercial KPIs through efficient platforms, structured enablement, and continuously improved support models. What will I be doing? As the Sr. Manager, Marketing & eCommerce Consulting – GCM, you will be responsible for performing the following tasks: 1. Service Model Ownership & Evolution • Own and evolve the Marketing & eCommerce operational support model for all GCM trading hotels. • Identify recurring needs, trends, and gaps by analyzing hotel inquiries and operational challenges on a scale. • Convert insights into standardized and scalable support solutions, reducing reliance on repetitive manual handling. • Ensure support models remain relevant to changing hotel capabilities, platforms, and market conditions. 2. Automation, Systematization & Self Service Enablement • Drive automation and systematization of foundational hotel support where appropriate. • Define clear boundaries between self service support, standardized processes, and high touch consulting. • Improve hotel experience and internal efficiency by simplifying workflows and reducing ad hoc requests. • Ensure system based solutions are practical, intuitive, and easy for hotels to adopt. 3. Hotel Empowerment & Capability Building • Set the enablement strategy for Marketing & eCommerce capabilities across the hotel portfolio. • Oversee development of scalable training programs, learning journeys, toolkits, and job aids. • Enable hotel teams to independently execute and optimize Marketing & eCommerce operations. • Regularly update enablement content to reflect platform changes and business priorities. 4. Stakeholder Management & Cross Functional Alignment • Act as a key integrator across Marketing & eCommerce, Commercial, Brand, Operations, Distribution, IT, and hotel teams. • Translate regional initiatives, tools, and priorities into clear, actionable guidance for hotels. • Maintain stakeholder alignment on objectives, timelines, and execution expectations. • Represent MECC operation team in cross functional initiatives impacting hotel Marketing & eCommerce operations. 5. Marketing & eCommerce Reporting, Tools & Governance • Provide senior oversight of M&E programs, platforms, tools, and reporting. • Define optimization priorities and roadmaps based on usage, feedback, and business impact. • Continuously assess and refine MECC services, including simplification, consolidation, or retirement where needed. • Ensure resources are focused on high impact areas. 6. Team Leadership & Performance Management • Lead, coach, and develop direct reports, focusing on strategic thinking and solution design capabilities. • Set clear objectives aligned with commercial and operational priorities. • Optimize team workflows and collaboration models to support sustainable performance at scale. 7. Risk Identification & Support Quality Improvement • Use operational and performance data to identify systemic risks and support gaps. • Initiate structured review and improvement actions for priority or at risk hotels. • Continuously improve MECC support quality and effectiveness. 任职资格： A Senior Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: • Strong analytical capability to identify patterns and common needs from complex operational work. • Strategic mindset with the ability to evolve support from task based execution to scalable models. • Excellent stakeholder management skills in highly matrixed environments. • Sound understanding of marketing and eCommerce operations, platforms, and workflows. • Proven people leadership experience, with focus on empowerment rather than micromanagement. Required Qualifications • Minimum Education: BA/BS/bachelor’s degree • Minimum Years of Experience: 10＋ • Minimum Years of Management Experience: 5＋ • Experience supporting large portfolios or multi unit businesses preferred

Job description 岗位职责 1、The position is responsible for Contributes to guest satisfaction on products and services. 让客人对于出品和服务满意 2、Preparing seasonal promotion plan in line with the brand standards and market changes.  按照品牌标准和市场变化准备当季促销 3、 Respecting the food health and safety standards and procedures 遵守食品卫生与安全标准程序 4、 Participating in the effective management of culinary related resources, including expense, FF&E, manpower and raw materials and etc. 有效的管理和厨房相关的各类资源，包括但不限于费用，固定资产，人力及原材料等。 5、 Leadership on team management and development. 对于团队管理和发展的领导力展现。 6、To be responsible for the direction and co－ordination of all food preparation functions carried out in all hotel kitchens. 负责酒店所有后厨厨房全部食品制备工作的统筹管理与协调调度 7、To make inspection trips through all hotel kitchens to observe conditions, methods and progress of preparation production. 定期巡查酒店各厨房，检查后厨环境卫生、烹饪操作规范及菜品制作进度。 8、To make demonstrations and trainings to cooks, when necessary, to improve preparation and to introduce new recipes or methods. 必要时对厨师进行实操示范和培训，优化菜品制作工艺，并推广新菜谱、新烹饪技法。 9、To confer with the Dir of F&B on present and proposed practices and procedures. 就现行及拟推行的运营规范、作业流程，与餐饮部总监沟通商议。 10、To attend periodic meetings with other Food and Beverage, Executives, department heads and management to co－ordinate kitchen department activities with other departments. Qualifications:任职资格: 1、Creative, passionate to culinary works and effective management skill. 富有创意，对餐饮厨房部门的工作充满激情，具备有效的管理能力。 2、5-7 years or more of work experience as an Executive Chef in international luxury brand hotels in the same position, overseas and Michelin experience is preferred.  5-7年以上国际奢华品牌酒店行政总厨同岗位的工作经验, 更欢迎有海外经验及米其林经验的候选人。 3、Familiar with departmental workflows, policies, and standard operating procedures. Learn on the job. 熟悉部门工作流程和政策和标准的操作程序。在工作中持续学习。 4、Requires ability to operate computer equipment and other food & beverage computer systems. 熟练使用计算机系统以及食品饮料下单系统。 5、Requires the ability to operate and utilize culinary production equipment and tools.  需要对烹饪设备和工具进行操作和利用。 6、Requires reading, writing and oral proficiency in the English. 可以用英语阅读、写作和会话。

【岗位职责】 制定及执行酒店市场销售计划 酒店市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。 分析市场动向、特点和发展趋势，设立市场目标。 走访客户，根据市场变化，并不断改进服务工作。 审核服务活动的策划方案，组织员工工作。 签定住房优惠协议、旅行社房价协议及各种合作协议等服务协议。 【岗位要求】 1、本科及以上学历，市场营销、酒店管理或相关专业优先 2、5年以上酒店行业销售管理经验，有高端酒店背景者优先 3、具备良好的客户服务意识与商务谈判能力                                                                                4、具备团队管理能力，能有效激励与带领销售团队 5、具备较强的数据分析能力与市场洞察力

工作内容： 1、按照领导安排认真做好桌椅、餐厅卫生，餐厅铺台，准备好各种用品，确保正常营业使用。 2、接待顾客应主动、热情、礼貌、耐心、周到，使顾客有宾至如归之感； 3、运用礼貌语言，为客人提供服务， 4、善于向顾客介绍和推销本餐厅饮品及特色菜点； 5、配合领班工作，服从领班或以上领导指挥，团结及善于帮助同事工作。

工作职责： 作为市场销售总监，您将负责为酒店制定并实施销售和市场营销策略及战术计划，确保这些策略和计划得到有效落实。同时，监督策略和计划的实施效果，以达到市场占有率目标，并确保实现营收和客房销售目标。 员工团队  管理日常事务，计划和分配工作。 通过辅导和提供反馈培养团队并提高绩效，为员工制定绩效和发展目标，表彰表现优异的员工 培训员工，确保他们按照标准实现酒店的营收目标，并拥有高效工作所需的工具 为团队的发展创造一个良好的工作环境；紧密团结各部门，培养“一个团队”的意识 负责酒店的外联事务：宾客、供应商以及其他联系人（如有需要） 与主要客户和外部联系人建立并保持良好的合作关系，实现创效增收 宾客体验 为宾客提供信息（例如：会员计划、本地特色、餐厅和便利设施等信息），提升宾客体验 安排在酒店内举办的会议及业务团队活动，与酒店其他级别部门协调配合，共同完成销售部门与潜在客户达成的协议中规定的各项服务 与有关部门交流所有相关信息，包括即将抵达的贵宾、大型团体或其他重要宾客的要求和特别需求 主导各种营销活动，向宾客追加销售酒店服务、产品及设施 财务回报 达成所有个人/团队销售目标，实现利润最大化 协助制定部门预算，财务计划及酒店的营销计划  制定并执行销售计划，推动客房入住率上升，提高平均房价，提升业务量，增加餐饮和宴会销售 审核每月报表和销售预测报告，分析当前和潜在的营销趋势，协调各种活动以增加营收与市场份额，并监督进展，确保业绩达到或优于既定营收计划 制定、开发各种特别活动和销售活动，向潜在客户推广酒店业务。参加酒店当地乃至全国的贸易展和重要市场营销活动，增加新业务机遇，为酒店提升营销机会 企业责任 与所在城市当地社区团体的重要业务领导、官员和代表保持密切联系，确保酒店经常获得高曝光度 高效推广、宣传酒店的环保与可持续发展元素，通过此类信息获得新业务机会 与广告机构、咨询公司和其它供应商合作，扩大广告投资效益，确保广告体现品牌形象 提升酒店和品牌在当地的知名度和声誉，在媒体采访时担任酒店的形象代表 发现市场营销活动和酒店整体销售绩效中的改进机会，与其他部门紧密合作 任职资格： 市场营销或相关专业学士及以上学历或同等学历  4 年及以上服务业或酒店市场营销或相关工作经验，需具备直接管理销售团队经验  需要熟知本地业务及业务趋势  能说流利的中文，能使用英文作为工作语言

1.自带国内航司人脉资源（特别是国航、东航、南航、海航等在主要一、二线城市的营业部负责人资源）者优先。有包机、切位或旅游批发票务背景者优先。 2.工作经验：5年以上机票销售、差旅管理或航空代理行业经验，其中至少2年团队管理经验 3.航线开发与资源整合：利用自带航司人脉及行业资源，持续开拓新的航司合作渠道，建立并维护与航司营业部/航线管理部的战略合作关系，确保公司在核心航线上拥有成本优势和政策稳定性。深入研究国内民航市场动态，分析热门航线供需变化、竞争对手定价策略及高铁竞争格局，为公司航线采购和运价调整提供前瞻性建议； 4.航线运营与收益管理：负责将采购的航线政策及时、准确导入公司销售系统，并推动内部销售团队及外部代理商有效使用，确保政策快速变现。 监控所负责航线的舱位销售进度，对切位/包机航线进行动态收益管理，针对销售缓慢或突发情况迅速制定止损或调价方案，严控库存积压与风险； 5.综合素养：具备极强的商务谈判能力和市场敏锐度，能够独立开发航线并主导合作落地。

工作职责： Strategic Planning & Execution: ✓ Develop and implement short and long－term strategic plans to achieve the hotel’s revenue and profitability targets. ✓ Identify and seize business opportunities by conducting market research, analyzing trends, and monitoring competitor activity. ✓ Develop and execute marketing strategies and promotional campaigns to maximize brand awareness and market share. ✓ Set pricing strategies and sales targets to optimize revenue generation. ✓ Monitor and evaluate the effectiveness of marketing initiatives and adjust strategies as needed ✓ Actively use Hilton’s sales tools and resources to deepen the understanding of customer patterns and assist in developing relevant products and packages Business Acumen: ✓ Develop and implement sales strategies to Optimize occupancy and rate across all market segments. ✓ Identify and pursue new business opportunities and build relationships with key clients and industry partners. ✓ Analyze market data and trends to optimize revenue management strategies and pricing decisions. ✓ Monitor and report on sales performance against targets and develop action plans to address any gaps. Communication & Collaboration: ✓ Foster effective communication and collaboration across all departments to ensure a seamless guest experience and maximize sales opportunities. ✓ Collaborate efficiently with Revenue Management Consolidated Center （RMCC）to create high value for hotel performance. ✓ Build strong relationships with internal stakeholders and external partners to support the hotel’s business objectives. ✓ Represent the hotel at industry events and conferences to promote the brand and build awareness. ✓ Communicate effectively with senior management and provide regular reports on business performance and strategic initiatives. Leadership & Team Management: ✓ Build, manage, motivate, and empower a high－performing team to achieve business objectives. ✓ Provide clear direction, set expectations, and delegate responsibilities effectively. ✓ Foster a collaborative and inclusive work environment that encourages innovation and continuous improvement. ✓ Conduct performance evaluations, provide constructive feedback, and support the professional development of team members. ✓ Ensure compliance with company policies and procedures. Continuous Improvement & Innovation: ✓ Stay informed about industry trends, best practices, and emerging technologies. ✓ Identify opportunities for process improvement and implement innovative solutions to drive efficiency and enhance the guest experience. ✓ Continuously evaluate the effectiveness of marketing and sales strategies and adjust as needed to achieve business goals. Direct Reports: ✓ Director of Sales ✓ Director of Events ✓ Marcom Manager ✓ Reservation Manager 任职资格： Qualifications: ✓ Bachelor’s degree and above. ✓ Passion for the hospitality industry, and Customer－centric mindset. ✓ A minimum of 5－8 years of experience in commercials, with at least 2－3 years in the commercial leadership role such as Commercial Manager or Commercial Director. ✓ Experience with relevant systems and technologies, this includes of Delphi system, revenue management systems, CRM software, booking engines, and other relevant tools. ✓ Advance business capability, include strategic thinking and planning, business acumen, Leadership management, influence and communication skill, Adaptability and resilience. ✓ Fluent in written and spoken English

【岗位职责】 1、负责文旅产业项目的运营管理，制定并执行年度运营计划，确保项目高效运转 2、统筹景区、酒店、商业等业态的资源整合与协同发展，优化运营流程 3、策划并落地特色文旅活动，提升项目品牌影响力与客流量 4、监控运营数据，分析市场趋势，及时调整运营策略 5、建立标准化服务体系，监督服务质量，处理重大客户投诉 6、协调政府、供应商、合作伙伴等多方关系，维护良好的外部资源 【岗位要求】 1、本科及以上学历，旅游管理、酒店管理、工商管理等相关专业 2、10年以上文旅行业运营管理经验，3年以上同岗位管理经验 3、熟悉文旅产业全链条运营，有成功操盘大型文旅项目案例 4、具备敏锐的市场洞察力和数据分析能力，擅长商业模型构建 5、优秀的资源整合能力和跨部门协调能力，抗压性强 6、年龄35-45岁，能适应高强度工作节奏

【岗位职责】 1、负责酒店前厅部的接待和管理工作，熟知前厅服务设施的功能，处于完好状态。 2、进行有关的市场计划分析制定部门工作计划，完成工作报告。 3、督导下属部门主管，委派工作任务，明确岗位责任，随时调整工作部署。 4、保持良好的客际关系，能独立有效地处理宾客投诉。 5、协助酒店与更高一级领导处理突发事件。 【岗位要求】 1、本科及以上学历，有同岗位工作经验5年以上。 2、熟悉酒店前厅的经营管理工作，具有较强的工作责任感和敬业精神。 3、督导前厅各分部员工服务质量标准、操作流程标准并对前厅部各项工作实施全面监管。 4、有效贯彻、落实并完成部门制订的每月工作计划。 5、有较强的协调管理能力，具有一定的销售能力。 6、全面掌握前台收银方面的财务基础知识，能处理日常服务环节中所涉及到的财务方面的问题。

岗位职责 1.协助总经理处理日常工作事务，做好日程安排、文件整理、沟通协调等基础行政工作； 2.负责政府领导、重大事业单位及重要客户的全程商务接待，统筹迎送、陪同、座谈、宴请等环节，严格遵循商务礼仪，保障接待流程规范、得体、顺畅； 3. 参与协会活动、重要会议、考察调研等会务统筹与现场保障，对接各方需求，维护良好的外联合作关系； 4.协助总经理开展商务应酬、对外交际工作，熟练掌握交际应酬法则，助力维护公司核心合作关系； 5. 完成总经理交办的其他临时性工作安排，高效配合总经理推进各项工作落地。 任职要求 1.大专及以上学历，年龄30周岁以下； 2.具备协会、会务接待相关工作经验，熟悉商务礼仪规范； 3.五官端正，形象气质佳，善于沟通表达，精通人际交往与商务应酬技巧； 4.空乘、酒店管理、行政管理、表演、艺术类相关专业优先考虑； 5.拥有1年及以上政府领导、重大事业单位客户商务接待工作经验。 福利待遇： 1.入职缴纳上海五险一金； 2.生日福利、节日福利、周年福利； 3.提供食宿。

Role: The Floor Manager at Prada Mi Shang is responsible for orchestrating the front-of-house guest experience to the highest standards of luxury hospitality. You will lead the service team on the floor, ensuring every detail—from guest arrival to departure—reflects the precision, elegance, and warmth of a world-class Italian fine-dining venue. Responsibilities: 1. Guest Experience & Service Excellence (Luxury Benchmark) • Lead the daily floor operations to deliver a flawless, personalized guest journey. • Anticipate guest needs without intrusion—recognizing repeat guests, noting preferences (seating, wine, dietary needs), and acting on them before being asked. • Manage guest recovery with discretion and authority, resolving complaints immediately and turning potential issues into loyalty-building moments. • Ensure all service rituals are performed with theatrical elegance but natural ease. 2. Operational Floor Management • Open and close the floor, inspecting mise-en-place, table settings, lighting, music, temperature, and floral/decorative elements to Prada Mi Shang’s visual standards. • Control the flow of service—pace courses, monitor kitchen timing, coordinate between pass and tables, and manage table turns without rushing guests. • Supervise reservation book and seating plan, optimizing covers while maintaining ideal guest spacing and ambiance. • Conduct daily line-ups (pre-shift briefings) communicating VIPs, special occasions, menu changes, and wine highlights. 3. Team Leadership & Training • Direct, motivate, and coach a team of Commis, and Runners, etc.  • Implement ongoing training modules: Italian service etiquette (silver service, carving tableside), wine and sommelier collaboration, and non-verbal guest cue reading. • Conduct side-by-side coaching during service, correcting technique in real-time without disrupting guest experience. • Schedule shifts, approve time-off, and manage floor coverage. 4. Beverage & Culinary Collaboration • Work closely with the Head Sommelier to ensure wine service is seamless—decanter delivery, glassware standards, proper pouring technique. • Partner with the Chef to understand daily specials, ingredient sourcing and any potential kitchen constraints. • Maintain deep menu knowledge to guide team in upselling and answering guest questions with authority. 5. Luxury Ambience & Presentation Standards • Uphold Prada Mi Shang’s design integrity—every napkin fold, stemware shine, and server’s posture must reflect the brand’s aesthetic heritage. • Ensure team grooming, uniform, and personal presentation meet standards. • Monitor restroom, hallway, and lounge areas for tidiness and restocking. 6. Financial & Administrative Duties • Manage floor inventory to minimize breakage and loss. • Assist in controlling labor costs by adjusting floor coverage based on forecasted covers. • Support end-of-day cash reconciliation, POS accuracy, and void/courtesy check approvals. • Track guest feedback and report weekly service KPIs to GM.

工作职责： Fully responsible for revenue strategy implementation, team management, and talent development for key hotels within the RMH Team. Through professional revenue management tools and methodologies, lead the team to achieve annual revenue targets while empowering team members‘ growth, promoting efficient execution of RMH projects and processes, and contributing core value to the group‘s overall revenue growth. Your day to day 1. Team Management and Talent Development • Lead of up to 11 RMH members, establish team annual objectives and performance plans. Conduct regular performance coaching, feedback, and motivation to ensure team members‘ individual goals are aligned with team and group objectives, driving the team to efficiently achieve KPIs. • Lead team talent pipeline development, covering recruitment and selection, onboarding, skills training, and career development planning. Serve as exclusive mentor for B7 High Potential （HIPO） talents, providing one－on－one professional guidance and growth path support. 2. Revenue Strategy Execution and Hotel Support • Deeply master revenue management principles and practical techniques, lead the team in deep analysis of market trends and revenue opportunity identification. Develop and implement revenue maximization strategies for sub－regional key hotels （1－2 strategic/key hotels）, covering pricing systems, inventory control, and pricing structure optimization. Lead full lifecycle management of RMH projects and processes, including project initiation, resource coordination, risk anticipation and control, deliverable delivery and review. • Assume primary responsibility for hotel revenue performance in the sub－region, regularly review core indicators such as RevPAR and RGI. Develop actionable improvement plans for performance gaps and drive execution to ensure steady hotel revenue improvement. 3. Cross Departmental Collaboration and Market Insights • Maintain close and efficient communication with hotel management （General Managers, Directors of Sales and Marketing, etc.）. • Lead cross－departmental collaboration initiatives with Sales, Operations, Reservation Center, and Commercial Leaders to ensure seamless execution of revenue strategies and alignment with group business objectives. • Continuously monitor industry dynamics, policy changes, and competitor activities, dynamically adjust team revenue management strategies based on regional market characteristics and demand drivers. 任职资格： What we need from you Education Bachelor‘s degree or above in Hotel Management, Business Administration, Economics, Statistics, or related fields is preferred. Experience • More than 5 years of hotel revenue management related work experience, including at least 2 years of team management experience （leading teams of 5 or more members）. • Experience in centralized revenue management or regional revenue management at international hotel groups is preferred, with familiarity with the full lifecycle of RMH projects and processes. Technical Skills and Knowledge Technical Expertise : • Deep mastery of core revenue management principles, market trend analysis methods, and pricing strategy development logic, with ability to accurately identify revenue opportunities and drive execution. • Strong data interpretation, trend extraction, and logical analysis capabilities. Work Management Skills: • Efficient multi－task handling capabilities, able to orderly advance various tasks under high－pressure environments and ensure business deadlines are met. • Good project execution capabilities. • Results－oriented, able to achieve work objectives within specified deadlines. People Management Skills: • High leadership maturity, skilled in talent development, performance coaching, and team motivation, able to effectively inspire team member potential and enhance overall team combat effectiveness. • Excellent upward management and horizontal collaboration capabilities, able to promote cross－departmental and cross－level business collaboration and efficiently resolve collaboration issues. Other Attributes • Results－oriented, with strong sense of responsibility and execution for revenue targets, willing to take ownership. • Both strategic thinking and tactical execution capabilities, with keen market insights and rapid adaptability. • Passionate and dedicated, strong stress tolerance, with excellent professional ethics and team spirit.

市场营销方向：展览馆和会议中心的营销工作，包括客户资源管理、客户维系和新客户开发。 1、在项目经理指导下制定博览馆租赁业务的年度销售指标及销售排期计划； 2、配合落实推进年度销售指标的完成； 3、配合组织市场调研及分析，寻找业务拓展空间； 4、建设良好的客户关系建设，落实客户管理及服务工作； 5、在项目经理指导下维护对外单位的合作关系；政府、媒体、行业协会等； 6、协助展会主办单位安排办理国际批文等文件、工商、治安报备报批等； 7、安排部门员工协助运营统筹部完成展会现场的协调工作； 任职资格 1、大学本科及以上学历，五星级酒店3年以上会议宴会销售经验； 2、了解展览、展会运营等相关知识，能够独立完成任务，有良好的客户服务意识； 3、能熟练使用AutoCAD、Photoshop等绘图软件的优先； 4、有会展行业相关、酒店管理、旅游管理工作经验的优先。

【岗位职责】 1、全面负责餐厅日常运营管理工作，包括人员排班、服务标准执行及现场督导 2、监督食品安全与卫生规范落实，确保符合国家卫生标准 3、处理顾客投诉及突发事件，维护餐厅服务品质与品牌形象 4、控制餐厅运营成本，管理物料库存及设备维护 5、培训新员工并定期组织服务技能考核 【岗位要求】 1、具备餐饮服务行业基础管理经验 2、熟悉餐厅服务流程及卫生安全管理规范 3、能适应早晚班次轮换工作制 4、具备基础财务知识及成本控制意识 5、有较强的团队协调能力和应急处理能力

一、 岗位职责 1. 全面统筹酒店财务工作 负责财务核算、成本控制、资金管理、税务合规、审计与内控体系建设，确保财务运行规范、高效、安全。 2. 制定制度与流程 建立完善的财务管理制度、审批流程和内控标准，推动制度落地，持续优化效率与风险控制。 3. 预算与经营分析 组织编制年度、月度预算，定期输出经营分析报告，对收入、成本、费用、GOP等进行监控与预警，为经营决策提供专业依据。 4. 成本与费用管理 负责采购、库存、能源、餐饮成本等关键环节管控；审核各项费用，降低浪费，提升酒店整体利润水平。 5. 资金与应收应付管理 统筹资金计划、现金流管理、支付审核与应收账款催收，确保资金安全并维持良好的应收应付状态。 6. 税务与外部关系 负责税务申报、税务筹划、风险排查；维护与银行、税务、审计、集团及业主方的良好合作关系。 7. 团队管理与跨部门协作 管理财务团队，开展招聘、培训与绩效评估；协调与前台、餐饮、客务、采购、工程等部门的合作，支持酒店整体运营。 二、 任职要求 1. 核心经验：要求有酒店财务负责人管理经验（财务总监/经理级别），熟悉高星级酒店财务运作模式。 2. 专业资质：本科及以上学历，财务、会计、审计等相关专业；持有中级会计师及以上职称。 3. 业务能力： ◦ 精通国家财经法律法规、税务政策及审计准则。 ◦ 具备极强的成本控制、预算管理及数据分析能力，对GOP敏感。 ◦ 熟悉采购供应链管理，有直管采购部门经验者优先。 4. 实操技能：熟练操作财务软件（金蝶、和泰）及Office办公系统（Excel高级函数、PPT）等。 5. 综合素质： ◦ 具备优秀的团队领导力、跨部门沟通协调能力及谈判技巧。 ◦ 原则性强，抗压能力突出，工作严谨细致，保密意识强。

岗位职责： 1.协助酒管公司总经理进行互联网营销管理工作，带领团队统一开展互联网营销业务，对互联网平台的销售额负责； 2.制定酒管公司的年度在线营销目标、在线营销计划、在线营销策略、并分解到各酒店； 3.负责管理和运营各OTA、直播平台，如携程、美团、飞猪、抖音、官方小程序等，签署统一框架、争取平台政策，获取平台资源支持，提升平台销售额； 4.和收益管理、驻店总经理配合，制定互联网营销的价格策略、促销策略、产品策略； 5.针对重要营销节点，制订整合营销及推广计划，达成销售目标，提升品牌影响力； 6.负责互联网营销推广，进行预算管理，提升ROI； 7.运用会员管理工具，完成互联网平台获客到自有官方渠道的用户沉淀； 8.积极开拓新的互联网销售渠道，提升整体营销效果。 岗位要求： 1.10年以上互联网营销体系工作经验； 2.熟悉各大平台的规则、特征，在营销管理、价格管理、活动策划、广告投放等方面有丰富的经验； 3.有丰富平台、客户维护经验，能独立开展各项工作并建立所需的业务合作； 4.具有优秀的方案呈现能力、分析能力、沟通协调能力、谈判能力及执行力； 5.具有较强的创新精神及敏锐的洞察力和商业嗅觉； 6. 性格开朗，沟通能力强，具有较强的团队管理能力，责任心强; 7.有酒店集团在线营销管理经验优先录用。

Role Overview: The Commercial Director is a strategic leadership roleaccountable for maximizing the hotel’s revenue generation and profitability.This role requires establishing and maintaining strong collaborativerelationships with hotel senior leadership team, regional commercial team and RevenueManagement Consolidated Center (RMCC). In conjunction with the General Manager,the Commercial Director plays a pivotal role in shaping strategic direction,achieving overall business goals, and upholding the brand’s integrity,standards, and image within the marketplace. The role will demonstrate a profound understanding of thehospitality industry, market trends, and competitive dynamics, and will lead ahigh-performing team of professionals in Sales, Events Sales, RevenueManagement, Reservations, and Marketing Communications to achieve exceptionalresults and exceed customer expectations. Key Responsibilities: Strategic Planning & Execution: ü  Developand implement short and long-term strategic plans to achieve the hotel’srevenue and profitability targets. ü  Identifyand seize business opportunities by conducting market research, analyzingtrends, and monitoring competitor activity. ü  Developand execute marketing strategies and promotional campaigns to maximize brandawareness and market share. ü  Setpricing strategies and sales targets to optimize revenue generation. ü  Monitorand evaluate the effectiveness of marketing initiatives and adjust strategiesas needed ü  Activelyuse Hilton’s sales tools and resources to deepen the understanding of customerpatterns and assist in developing relevant products and packages Business Acumen: ü  Developand implement sales strategies to Optimize occupancy and rate across all marketsegments. ü  Identifyand pursue new business opportunities and build relationships with key clientsand industry partners. ü  Analyzemarket data and trends to optimize revenue management strategies and pricingdecisions. ü  Monitorand report on sales performance against targets and develop action plans toaddress any gaps. Communication & Collaboration: ü  Fostereffective communication and collaboration across all departments to ensure aseamless guest experience and maximize sales opportunities. ü  Collaborateefficiently with Revenue Management Consolidated Center (RMCC) to create highvalue for hotel performance. ü  Buildstrong relationships with internal stakeholders and external partners tosupport the hotel’s business objectives. ü  Representthe hotel at industry events and conferences to promote the brand and buildawareness. ü  Communicateeffectively with senior management and provide regular reports on businessperformance and strategic initiatives. Leadership & Team Management: ü  Build,manage, motivate, and empower a high-performing team to achieve businessobjectives. ü  Provideclear direction, set expectations, and delegate responsibilities effectively. ü  Foster acollaborative and inclusive work environment that encourages innovation andcontinuous improvement. ü  Conductperformance evaluations, provide constructive feedback, and support theprofessional development of team members. ü  Ensurecompliance with company policies and procedures. Continuous Improvement & Innovation: ü  Stayinformed about industry trends, best practices, and emerging technologies. ü  Identifyopportunities for process improvement and implement innovative solutions todrive efficiency and enhance the guest experience. ü  Continuouslyevaluate the effectiveness of marketing and sales strategies and adjust asneeded to achieve business goals.

职责描述：  1、品牌定位： 制定集团公司品牌发展战略，形成公司品牌矩阵，塑造公司品牌在旅游行业的核心价值。 统筹策划品牌故事、品牌定位、品牌体系、品牌设计、品牌内容/运营等板块；  2、品牌创意：负责设计创意，把控完成线上/线下品牌整体创意与迭代。建立品牌视觉体系， 塑造把控品牌视觉形象(终端、电商、传播)；制定品牌年度形象策略(发布会、品鉴会、 年度大片、品牌宣传册、品牌广告等)；建立集团视觉形象(VI、宣传片、直播、各类形象 物料及主题视觉 KV)；  3、品牌运营：组织实施品牌发展策略，完成年度品牌建设及推广效果；完善品牌内容运营， 建立景区线上/线下年度营销方案及活动策划，负责品牌年度推广、年度营销费用管理和控制；  4、品牌媒体传播：内容输出、创意策划、内容战略及战术制定； 搭建国内主流新媒体推广 矩阵、投放效果、社群营销、口碑营销、品牌广告、事件宣传、媒体合作等进行资源整合管 理；    5、新媒体运营： 负责公众号/小程序、短视频、品牌直播、小红书、抖音等平台内容运营及 年度营销推广，审核管理平台博主、KOL/KOC 的内容制作， 并领导团队完成阶段性投放并 落地实施； 负责私域流量的运营管理，用户增长制度活动策略，输出营销内容；  6、商务资源整合： 负责与各平台或品牌进行商务合作的对接， 对各大社交平台投放推广策 略、方案、预算进行把控；对品牌投放效果进行复盘、把控全域平台及网络推广投放，对 ROI 负责；   7、媒体资源整合： 负责媒体资源整合， 推展及维护集团媒体资源关系网， 确保品牌形象统 一输出，完善集团品牌宣传矩阵；  8、团队管理：建设高品效的团队和积极健康的组织文化。  任职要求：  1、全日制本科以上学历，新闻与传播、广告学、传媒策划等专业；  2、10 年以上相关工作经验， 5 年以上知名企业品牌负责人岗位工作阅历；  3、 对品牌定位、品牌营销、品牌推广、新媒体运营管理等方面有实战认知；  4、 自我驱策，抗压性强，敬业精神和拼搏精神。

岗位职责 一定要有奢侈品行业经验和高端医疗诊所，英文必须熟练，不熟练勿扰 人力资源规划：根据奢侈品公司的战略目标和业务发展需求，制定人力资源规划，包括人员编制、招聘计划、培训与发展计划、绩效管理策略等，确保人力资源与公司整体战略相匹配。 招聘与选拔：建立和完善招聘渠道，制定招聘策略，招聘符合奢侈品行业要求的高素质人才，包括销售、市场、运营、设计等各类岗位。进行简历筛选、面试、背景调查等工作，确保招聘到合适的人才。 培训与发展：设计和实施员工培训与发展计划，提升员工的专业技能、服务意识和行业知识。根据员工的职业发展规划，提供针对性的培训和晋升机会，培养员工的忠诚度和归属感。 绩效管理：建立和优化绩效管理体系，制定绩效评估标准和流程，定期组织绩效评估工作。通过绩效反馈和沟通，帮助员工提升工作绩效，实现公司的业绩目标。 薪酬与福利管理：制定合理的薪酬体系，确保公司的薪酬水平具有竞争力，同时兼顾内部公平性。管理员工福利，如社保、公积金、带薪年假、节日福利等，提高员工的满意度。 员工关系管理：维护良好的员工关系，处理员工投诉和劳动纠纷，促进员工与公司之间的沟通和合作。组织员工活动，营造积极向上的企业文化氛围。 人力资源数据分析：收集和分析人力资源相关数据，如员工流动率、招聘效果、绩效数据等，为人力资源决策提供数据支持，优化人力资源管理工作。 任职要求： 语言能力：熟练掌握英语，能够流利地进行英语听说读写，适应国际化的工作环境。 教育背景：本科及以上学历，人力资源管理、工商管理等相关专业优先。 工作经验：具有 5 年以上人力资源管理工作经验，其中至少 3 年在奢侈品行业或高端零售行业从事人力资源管理工作。 专业知识：熟悉人力资源管理六大模块的工作内容，精通招聘、培训、绩效、薪酬等模块中的至少两个模块。了解奢侈品行业的特点和发展趋势，熟悉相关法律法规。 能力要求：具备良好的沟通协调能力、团队管理能力、问题解决能力和决策能力。具有较强的抗压能力和应变能力，能够在快节奏的工作环境中高效工作。 个人素质：对奢侈品行业有热情，具有良好的职业素养和形象气质。具备较强的学习能力和创新精神，能够不断提升自己的专业水平和管理能力。

工作职责：  1、结合公司业务发展需求，为公司寻找和筛选酒店管理输出潜在项目和合作方；主要拓展格兰云天·阅品牌酒店。 2、深度挖掘市场潜在资源，重点负责业务开发城市及周边区域内渠道布局的规划并积极拓展。 3、收集并掌握酒店行业政策、市场动向，制定项目拓展策略，定期提交年、季、月度的业绩完成情况分析。 4、跟进合作项目，开展项目考察、项目分析、尽职调查、风险评估，进行市场调研分析，撰写项目定位、策划及实施方案并提出建议，为项目开发和运营管控提供决策支持。 5、实施开展酒店项目发展工作，包括项目接洽、业主沟通、项目调研、价值判断、合同签约跟进等，负责合作项目开发、洽谈及合同签订工作，负责业主沟通工作和关系维护。 6、从签约完成到开业前全程的跟进及内外协作，确保业务顺畅开展；与业主方代表/投资人保持良好沟通。 任职资格：  1、本科以上学历优先；  2、丰富的酒店项目资源和人脉关系；  3、熟悉酒店行业，具备大型酒店集团/酒店管理公司项目拓展、业务发展岗位经验为佳；  4、熟悉品牌管理输出的工作流程及相关知识，熟知相关政策法规；  5、良好的表达能力、沟通协调能力、学习能力、执行力，强烈的责任心和抗压能力。